Services Engagement Manager

Semperis

Services Engagement Manager managing cybersecurity delivery projects at Semperis. Focused on risk management, budget oversight, and quality assurance in client engagements.

Posted 4/22/2026full-timeHoboken • New Jersey • 🇺🇸 United StatesMid-LevelSenior💰 $140,000 - $180,000 per yearWebsite

Tech Stack

Tools & technologies

Cyber Security

About the role

Key responsibilities & impact

Assist with managing all aspects of Professional Services engagements including engagement logistics, assumptions and pre-requisites for both the client and Semperis consultants to define clear understanding of project goals, objectives and scope to ensure delivery.
Risk Management – Identify, assess and mitigate project risks & developing contingency plans
Budget – Baseline and monitor financial heal of projects with developing estimates for hours and any costs associated with the engagements and match to initial budget amounts Engage with Finance team to ensure revenue recognition forecasting and revenue recognition are accurate
Task Assignment – Assign Project tasks and responsibilities to the team members ensuring clear understanding on expectations
Project Planning & Progress Monitoring - Regularly review project progress, identify potential issues, and develop corrective actions to ensure timely and within-budget delivery.
Quality Assurance - Ensure projects meet quality standards and that all tasks and deliverables have been completed.
Communication – Engage with clients, team members, and other stakeholders to ensure project goals are aligned with business objectives and expectations are managed.
PSA Management – Build and manage projects using Semperis PSA toolset as well as assisting in improved workflows, financial forecasting and reporting methods within these tools.

Requirements

What you’ll need

5-10 years experience in managing cyber security delivery engagements.
Excellent English communication skills (written and verbal). Other languages are a plus.
Demonstrated ability to lead customer conversations aligning to Statements of Work (SOW) and Service Level Agreements (SLA).
Understanding on task/project management structures along with building and tracking work breakdown structures.
Ability to work remotely on worldwide projects
Experience with PSA tools, particularly Certinia/FinancialForce
Prior experience at a Cyber Security software or consultancy is highly desired.
Certifications in Microsoft and Identity solutions are highly desired.

Benefits

Comp & perks

Offers Equity
Offers Bonus
Comprehensive benefits package that includes medical, dental, vision, retirement savings, paid time off, and other perks

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementrisk managementbudget managementquality assurancework breakdown structurefinancial forecastingcontingency planningtask assignmentprogress monitoringcyber security delivery

Soft Skills

communicationleadershipcollaborationproblem-solvingstakeholder managementexpectation managementremote work capabilitycustomer engagementorganizational skillsadaptability

Certifications

Microsoft certificationsIdentity solutions certifications