Samsara

Sales Engineer

• Lead Samsara’s Mid Market Sales Engineering organization covering North America
• Develop and lead an inclusive, engaged, and high performing organization
• Lead from the front in high-impact situations, serving as a thought leader and executive sponsor for Mid Market key accounts
• Own your organizations’ performance against all sales goals and ensure cross-functional partnerships are productive and efficient
• Develop strategies and processes that enable our Sales Engineering organization to scale, engaging leadership and stakeholders to build consensus
• Support any technical escalations that may arise from your organization’s presales activities (product issues, feature requests, etc.)
• Sample the customer experience by installing, testing and using the gear you are selling
• Improve yourself as a leader by learning with and from other leaders across Samsara, Samsara’s internal leadership development frameworks, and through your own self-directed learning
• Champion and embed Samsara’s cultural principles (focus on customer success, build for the long term, adopt a growth mindset, be inclusive, win as a team) as we scale globally

Director, Sales Engineering – Mid Market

Support Engineer

• Drive your team’s performance ensuring best-in-class customer satisfaction across all support channels (e.g. phone, chat, web).
• Maintain customer satisfaction and internal quality levels at, or above, stated objectives and appropriately communicate performance and progress to the team and management.
• Effectively manage staff and contract partners critical to our frontline success, reviewing SLA’s, quality and ensuring consistency.
• Ensure productivity goals for the team are clearly understood, monitored, and achieved in order to maintain appropriate customer satisfaction and staffing.
• Ensure that the group manages a quality end-to-end process from issue submission through resolution while meeting the service expectations of the customers and the organization.
• Provide effective reporting to peers and management on KPIs, key objectives, and measures.
• Successfully manage onboarding and continuing education needs for the frontline team.
• Analyze and report on top customer trends to identify opportunities for training, process, or product improvement.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
• Hire, develop and lead an inclusive, engaged, and high performing team.

Manager, Technical Support

Account Executive

• Own 150+ renewals per quarter from end-to-end
• Exceed sales targets
• Work cross-functionally, especially with Customer Success Managers and Account Executives, to strategically solve problems, upsell, and ensure a successful, smooth renewal
• Proactively identify and contribute to material improvements in how the team functions
• Contribute to an exceptional team environment that motivates the team to perform at its best
• Champion, role model, and embed Samsara’s cultural principles as we scale globally and across new offices

Renewal Account Executive

• Join the SE Operations Team to drive continuous improvements in the efficiency, quality and impact of the Global Sales Engineering Team
• Partner with Senior Leadership to plan, budget for, and deliver key operational programs that drive Samsara’s Global Sales Engineering Team
• Work closely with Strategic Finance on long-term financial planning including revenue forecasting and cost efficiency for new product launches
• Work closely with Marketing and Product to ensure we are building an interconnected plan that is supported by all pillars of our go-to-market motion
• Lead strategic projects centered around new product releases in support of Samsara’s long term growth; work cross functionally to structure problems, develop hypotheses, conduct analyses to turn data into meaningful insights, and drive solutions and actionable recommendations and results through a rigorous, data-driven process
• Bring the voice of the customer to the organization: understand and draw insights from key market, industry, customer trends, and customer/partner feedback to provide insight and guide investment decisions across Field Operations and other GTM functions
• Develop strategic and business cases working with cross-functional teams outlining business opportunity, rationale, and operational plans to grow new product performance
• Present to Samsara leadership teams on topics related to new market and product expansion
• Work with enablement teams on talent management strategy, from initial SE ramp period through advanced industry and technical training. Heavy focus on ensuring all SE’s can deliver high quality technical sales demonstrations across the entire portfolio of products.

Senior Program Manager, Sales Engineering – New Products

Performance Marketing

• Develop and execute a data-driven customer acquisition and expansion strategy across Google Ads, Microsoft Ads (Bing), Linkedin, Facebook, and other performance marketing channels.
• Experiment with new channels to uncover new growth frontiers.
• Adapt and localize global performance strategies for specific EMEA markets, ensuring cultural relevance and language accuracy, while architecting bespoke EMEA-first campaigns tailored to unique regional market dynamics and buyer behaviors.
• Own end-to-end campaign strategy and execution - from ideation and audience targeting to ads trafficking, creative optimization and performance analysis.
• Use A/B testing and experimentation to continuously improve ad creative, audience targeting, and bidding strategies.
• Leverage performance data to inform keyword selection, ad copy, ad creatives, campaign structure, and bidding approaches that drive performance and efficiency.
• Analyze and present campaign results, implementing recommendations to optimize performance and identify new growth opportunities.
• Partner with the Sales, Marketing Ops, Demand Generation, Field Marketing, Customer Marketing, Brand Marketing, and the EMEA Marketing Team to create integrated campaigns to achieve our goals.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Senior Performance Marketing Manager

Full-stack Engineer

• Lead the end-to-end delivery of complex, full-stack initiatives — turning ambiguous product requirements into technical designs, implementation, and high-impact rollouts.
• Design and evolve core org management experiences, including both UI and backend services.
• Refactor existing code to address performance bottlenecks, improve UX, and reduce operational burden.
• Mentor and guide other engineers on the team through constructive code reviews and technical design feedback, fostering a culture of ownership and high engineering standards.
• Collaborate with Product to define and prioritize work grounded in real customer problems and measurable business impact.
• Operate with high autonomy and a strong sense of ownership, proactively identifying risks, driving alignment, and unblocking the team.
• Leverage and promote the use of approved AI tools in day-to-day engineering work to remove toil, accelerate delivery, and free up time for higher‑value design and customer problem‑solving.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Senior Software Engineer – Enterprise Management

Events

• Lead technical discussions with teammates to identify gaps in our telematics data platform and influence roadmap by setting direction and recommending solutions
• Collaborate with other engineering teams to make design decisions and understand downstream implications in our product to ensure a seamless customer experience
• Ship features that deliver value to customers, consistently refining them based on gathered feedback.
• Deliver full stack features across multiple tiers (front-end, back-end and mobile). GoLang, GraphQL, Typescript, React and ReactNative among other technologies. Direct experience with these technologies is not required.
• Be responsible for maintaining the production systems that your team owns and provide operational support.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Senior Software Engineer – Safety Event Detection

• Become an expert on Samsara’s product portfolio of complete Internet of Things (“IoT”) solutions combining hardware, software, and cloud to bring real-time visibility, analytics, and AI to operations across multiple industries.
• Use your technical knowledge and product expertise to troubleshoot and resolve customer issues with medium to high complexity.
• Respond to customers and resolve their inquiries in a timely and helpful manner with a primary focus on meeting our SLA goals.
• Partner with Enablement to author and maintain customer-facing knowledge base articles to help improve the self-serviceability for our end users.
• Work closely to develop partnerships with our Engineering and Product teams in order to reproduce bugs and build testbeds as necessary.
• Provide direct feedback to Support Management for product and process improvements to help enhance the customer experience.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.

Technical Support Engineer

Data Engineer

• Architect and maintain complex marketing databases, datasets, pipelines and Samsara’s Customer Data Platform (CDP) to enable advanced segmentation, targeting, automation and analytics.
• Design and implement data infrastructure for AI/ML initiatives, including building pipelines for Generative AI applications, feature stores, and vector database integrations to support predictive modeling and personalization.
• Support the execution of expanding conversational BI and Ambient AI within the marketing organization in partnership with the BI team.
• Support in the automation of many manual tasks through the use of AI leading to efficiency gains for the whole marketing organization.
• Manage critical, high-volume data pipelines to enable our growth initiatives and advanced analytics. Manage the SLAs for those data pipelines and constantly improve efficiency and data quality.
• Facilitate sophisticated data integration and transformation requirements for moving data between applications; ensuring interoperability of applications with data mart, AI models, and CDP environments.
• Autonomously partner directly with non-technical stakeholders (Marketing, Sales, Ops) to translate ambiguous business questions into technical requirements and scalable data solutions without needing constant supervision.
• Write sophisticated yet optimized data transformations in Python/SQL to generate data products consumed by customer systems and Analytics, Marketing Operations, and Sales Operations teams.
• Mentor junior engineers, conduct code reviews, and help define best practices for the data engineering team.

Senior Data Engineer – Marketing AI

Product Manager

• Own the Agent experience; building the low-code workspace where internal teams construct agents
• Drive platform reliability and developer velocity
• Ensure agents deliver accurate, trustworthy answers
• Partner deeply with R&D teams as your first customers
• Champion, role model, and embed Samsara’s cultural principles as we scale globally and across new offices.

Principal Product Manager

Accounts Receivable

• Lead and develop three teams: Cash Application, Invoicing, and L2 Billing Support.
• Establish a long-term vision for scalable Order-to-Cash operations, ensuring accuracy, timeliness, and customer satisfaction.
• Drive process standardization, automation, and system improvements across all OTC workflows.
• Partner with Finance, Sales Ops, Deal Desk, Support, and Product teams to streamline customer billing experiences and internal processes.
• Own KPIs and SLAs for billing accuracy, invoice timeliness, cash application turnaround time, and billing support ticket resolution.
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices.
• Hire, develop and lead an inclusive, engaged, and high performing team.

Manager, Accounts Receivable Operations

Implementation Specialist

• Be on the front-lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform
• Manage the deployment of Samsara technology to customers, enabling customers to achieve quick time to value in their investment
• Create launch plans and a roadmap to increase product usage
• Track implementation progress, participation, product adoption, and account health
• Run training sessions, demonstrate Samsara’s technology, and work through challenges with customers and day-to-day users of the system across numerous use cases
• Juggle multiple customer engagements in parallel and work cross-functionally to deliver an exceptional experience for our customers
• Deeply understand the Samsara platform’s capabilities and explain them to customers of all types
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

Director, Sales Engineering – Mid Market

Manager, Technical Support

Renewal Account Executive

Senior Program Manager, Sales Engineering – New Products

Renewal Account Executive

Senior Performance Marketing Manager

Senior Software Engineer – Enterprise Management

Senior Software Engineer – Enterprise Management

Senior Software Engineer – Safety Event Detection

Technical Support Engineer

Senior Data Engineer – Marketing AI

Senior Data Engineer – Marketing AI

Principal Product Manager

Manager, Accounts Receivable Operations

Enterprise Implementation Consultant