SalesPotentials

Account Manager

• Lead and develop the team
• Ensure retention and growth
• Manage pipeline and forecasting
• Collaborate with Sales
• Optimize processes
• Manage strategic accounts
• Drive team performance
• Develop strategies

Head of Account Management – POS Systems (SaaS)

Sales

• Build and develop the market: You will develop the market-entry strategy for the education sector in the DACH region and build a strong sales pipeline.
• Acquire new customers: You will proactively win new clients in the tertiary education sector—particularly universities, colleges and providers of vocational training.
• Manage end-to-end sales: You will be responsible for the entire sales process from lead generation through product demos to contract signing.
• Build partnerships: You will develop strategic partnerships with EdTech providers, distributors and resellers to expand market reach.
• Leverage your network in the education market: You will establish relationships with key decision-makers across the education ecosystem, including universities, public institutions and industry partners.
• Collaborate with internal teams: You will work closely with product, marketing and customer success teams to feed market feedback into the organization and ensure an excellent customer experience.
• Strengthen brand presence: You will represent the company at industry events, conferences and trade shows and position the solutions within the education market.

Sales Manager – Education

• Lead and develop the team: You lead the Account Management team, coach your colleagues, and foster a motivating high-performance culture.
• Ensure retention and growth: You make sure existing customers are optimally supported and, together with your team, identify up- and cross-selling opportunities to sustainably expand accounts.
• Manage pipeline and forecasts: You keep an eye on the entire pipeline — from new customers to existing accounts — and ensure that targets such as MRR and KPIs are reliably met or exceeded.
• Collaborate with Sales: You work closely with the Direct Sales team and ensure that the handover of new deals into long-term partnerships runs smoothly.
• Optimize processes: You improve existing processes, tools, and best practices in Account Management to manage customer relationships efficiently and scale them.
• Manage strategic accounts: For large deals or key brands, you take an active role yourself and support your team in complex negotiations or partnerships.
• Develop team performance: You analyze your team’s pipeline, forecasts, and activities and provide targeted feedback, for example through call reviews or demo feedback.
• Develop strategies: You create new strategies to unlock revenue potential within existing accounts and further grow long-term customer relationships.

Head of Account Management – POS Systems (SaaS)

Sales Manager – Education

Head of Account Management – SaaS POS Systems