Salesforce

Manager

• Work closely with Agentforce Product executives on day-to-day operations, strategic planning, GTM execution, and other key projects.
• Manage executive stakeholders and enable timely decision-making.
• Drive complex programs with effective use of both async communications and live meetings.
• Become the subject matter expert across the Agentforce portfolio, performing thorough data analysis to support and progress key business decisions.
• Conduct rigorous quantitative and qualitative analysis.
• Lead ongoing analysis of business performance to support daily operations and maintain weekly forecasts of business performance for product leadership.
• Design and interpret key performance metrics.
• Deliver insights and recommendations.
• Develop and deliver presentations for senior executives, crafting compelling messages for sales and product leadership.
• Support strategic initiatives including evaluating areas of opportunity for the Agentforce business.
• Troubleshoot operational issues as they surface; propose changes to systems and processes to fix root causes.
• Prepare analysis and recommendations for strategic decision-making.

Manager, Product Strategy

IT Support

• Design and build enterprise-grade integration solutions
• Own end-to-end integration strategy and delivery for complex Supply Chain and Manufacturing transformations
• Work directly with customers to set their AI integration roadmap
• Collaborate with cross-functional teams to deliver high-stakes integration projects

Senior Enterprise Architect, Supply Chain

Director

• Proactively identify and remediate strategic "roadblocks" or gaps
• Conduct current-state assessments and lead process redesign efforts
• Execute complex, large-scale transformation engagements
• Provide strategic guidance necessary to ensure realized value

Business Services Delivery Director

Artificial Intelligence

• Build Inside the Sales Cycle
• Implement working Agentforce/Salesforce solution artifacts for the partner teams to use with the customer during qualification, shaping, and decision phases.
• Build with production-mindset for implementations that handle enterprise requirements such as identity, permissions, governed actions, observability, retrieval quality, and evaluation coverage.
• Create reusable accelerators that travel beyond the engagement: packaged metadata, deployment scripts, install guides, sample data, and test cases.
• Pair directly with partner engineers and customer technical teams to debug, refactor, and harden the implementation in proof-of-concepts & pilots.
• Make the Work Travel
• Produce clear walkthrough artifacts that increase Agentforce credibility and reuse: READMEs, partner delivery kits, technical posts, and recorded implementation walkthroughs.
• Present working implementations to experienced engineering audiences and translate fluently between technical and business stakeholders.
• Deliver live technical sessions or co-builds with partner engineering teams that produce reusable artifacts or change their implementation approach.
• Make ambiguous technical problems feel tractable through clarity and hands-on proof.
• Build in Public
• Build reusable assets that earn trust before the meeting starts: published implementations, technical posts, GitHub repos, accelerators, and field-ready walkthroughs.
• Help Salesforce earn relevance in AI and data conversations where partner teams already have strong opinions and competing options.
• Represent Salesforce engineering credibility in partner forums, technical sessions, and enablement moments where working proof matters.
• Turn Field Work Into Scale
• Turn repeatable field patterns into accelerators, solution assets, and Partner FDE Network resources.
• Surface product friction, missing capabilities, and field-proven workarounds back to Agentforce, Data Cloud, MuleSoft, and Slack product and engineering teams.

AI Builder Partner Solutions

Solutions Engineer

• Lead customers to transform business, operations, and technology to drive business outcomes in the Healthcare Industry.
• Cultivate and oversee executive customer relationships.
• Craft innovative, forward-looking strategies leveraging technology to realize business results in the context of a customer's broader enterprise architecture strategy.
• Shape and execute a strategy to build mind-share and broad adoption of Salesforce technologies within the Healthcare Industry.
• Participate in the pursuit process in support of Services Sellers for large scale deals.
• Support transformational changes needed to achieve customers' objectives, informed by deep industry and product expertise.
• Ensure the technical architecture is optimized to achieve the most elegant client solution; balance business requirements with technical capabilities.
• Collaborate with internal teams (Sales, Success, Technology and Products, TMP and Support) to develop and manage strategy and drive customer adoption initiatives.
• Develop and strengthen others’ consulting skills, industry knowledge, product knowledge, competency skills, and leadership capabilities.
• Ensure compliance with industry regulations and standards.
• Keep up-to-date with the latest Salesforce developments and trends, and bring innovative ideas to the table to help clients stay ahead of the curve.

Services Sales Solution Architect

Backend Engineer

• Backend application development for Marketing/Commerce/Sales/Big Data/Service/Einstein/MuleSoft/Platform/Industries Clouds/Slack and Heroku
• Design, implement, and tune robust APIs and API framework related features that perform and scale in a multi-tenant environment.
• Experience handling large data sets in the cloud (e.g. GCP, AWS, Alibaba and/or Azure platforms)
• Integration with internal/external systems
• Build and ship high-quality, production-grade software using modern engineering practices, with AI as a core part of your development workflow
• Design and orchestrate complex systems where AI agents integrate seamlessly into human workflows, driving efficiency and innovation at scale
• Critically evaluate code (Human or AI-generated) for correctness, quality, security, and performance

Backend Software Development Engineer – Mid/Senior/Lead/Principal

Analyst

• Lead high-impact strategy workstreams end-to-end — frame ambiguous business problems, develop issue trees and workplans, identify the right analyses, and drive toward clear decision options and executive recommendations.
• Act as a strategic thought partner to senior leaders across Product, Field, Pricing, Marketing, Finance, and Customer Success, helping translate broad priorities into actionable choices, tradeoffs, and operating plans.
• Synthesize complex inputs into sharp points of view , including customer interviews, field feedback, competitive research, market scans, product roadmap inputs, usage data, pricing signals, and internal business performance.
• Drive customer-backed strategy development by designing structured interview guides, stakeholder maps, focus groups, and validation plans that test product, pricing, packaging, and GTM hypotheses with the right internal and external audiences.
• Build executive-ready deliverables including decision memos, leadership briefings, board-level decks, strategy narratives, business cases, and recommendation documents that simplify complexity without losing rigor.
• Facilitate cross-functional alignment by identifying where stakeholders diverge, surfacing tradeoffs early, building shared fact bases, and creating the forums and narratives needed to move teams from debate to decision.
• Develop repeatable strategy assets and operating mechanisms — frameworks, templates, research approaches, customer validation playbooks, and decision processes — that raise the quality and speed of strategic work across the team.

Technical Product Strategy Analyst – Lead

Operations

• Lead complex, cross-functional initiatives to ensure Lead-to-Cash ecosystem is operationally ready
• Collaborate with product managers to assess product readiness and mitigate risks
• Design solution recommendations and detect operational gaps
• Deeply understand Lead-to-Cash operations and assist with release management
• Build reports and analyze large datasets to optimize system performance
• Act as a self-directed, team-oriented leader capable of translating needs into successful project outcomes
• Gain cross-functional agreement on business requirements and track project milestones

Manager, Product & Pricing Operations

Customer Success Manager

• Responsible for driving the successful onboarding and integration of acquired companies
• Manage a portfolio of acquisitions
• Ensure business continuity during onboarding
• Define integration strategy and execute on the integration roadmap
• Engage with internal stakeholders at all levels
• Translate M&A strategies into compelling narratives
• Lead execution planning and manage resources
• Collaborate with cross-functional teams
• Proactively identify trends, risks, and opportunities
• Drive continuous learning and organizational excellence in M&A

Customer Success Lead, M&A Director

Account Executive

• Become a go-to expert on our Platform portfolio and its value to customers
• Create and maintain a dynamic Territory Plan and contribute to Key Account Plans
• Generate new leads through proactive prospecting
• Exceed annual sales quotas by guiding clients through the full sales cycle
• Promote the power of the Platform, sharing customer success stories
• Enable and educate internal teams to identify and qualify Platform opportunities
• Collaborate with Salesforce Partners and Consultants on strategies and solutions
• Strategize, negotiate, and close deals to drive mutual success

Platform Account Executive

Sales

• Manage a team of Account Partners selling Salesforce Services across Payer, Provider, and Specialty Care customer segments
• Formulate and execute a cross-segment strategy to maximize business growth across your territory, with nuanced go-to-market approaches tailored to each sub-industry's regulatory environment and buying patterns
• Coach and mentor the team following AMER Commercial Office best practices and Healthcare sector-specific strategies
• Drive thoughtful, strategic, and enterprise-level transformation programs for our most ambitious healthcare customers — including health plans, integrated delivery networks (IDNs), hospital systems, ambulatory networks, and specialty care organizations
• Facilitate qualification, deal cycle participation, account reviews, and value assessments with an understanding of the distinct budget cycles, procurement processes, and compliance requirements across Payer, Provider, and Specialty Care
• Drive awareness within each healthcare micro-vertical to develop repeatable, scalable motions — including patient engagement, member services, care coordination, utilization management, and revenue cycle optimization
• Enable smooth transition and partnership into our delivery team with effective margins, staffing plans, approach, and Salesforce methodology
• Act as a trusted advisor to our customers to accelerate value and improve patient, member, and operational outcomes
• Serve as a key SME, leader, and services consultant to our sales teams across all three healthcare sub-verticals
• Serve as the liaison between internal and external teams, including regulatory, compliance, and clinical stakeholders unique to healthcare organizations

RVP, Services Sales

DevOps Engineer

• Demonstrate a sense of autonomy and urgency for ownership of your areas and proactively take accountability for progress forward
• Distill environmental constraints into the design of practical guardrails that enable service owners to receive rapid, self-service feedback about the efficacy and security of their service
• Transform human heavy processes into automated governance solutions
• Review and diagnose issues; take corrective action which may include coordinating with appropriate peer teams and escalating where necessary
• Responsible for leading key projects in design, development, and post-release support of the Continuous Integration solutions used by internal teams to support DET Public Sector managed CRM infrastructure
• Implement monitoring solutions to proactively identify issues and backup our infrastructure
• Evangelize the maturing governance of CI/CD pipelines with scrum teams and digest feedback for further efficiency iteration with the goal of maintaining service owner feature velocity
• Responsible for successful code deployment as part of our CI/CD delivery to our managed environments
• Transfers knowledge throughout organization, participates in projects to develop standard processes, and mentors junior staff and new hires
• Maintain and demonstrate 100% compliance with all written security policies, SOX procedures, and change management controls

SMTS DevOps, PubSec

Strategy

• Lead executive-level workshops and stakeholder engagements to align on experience strategy
• Define where artificial intelligence (AI) agents can autonomously solve customer needs
• Connect business landscape analysis and industry expertise to experience opportunities
• Visualize and prototype ideas and partner with Agentic Experience and UX teams

Business Strategy Director

• Build and maintain deployable demo assets on the Salesforce and NextGen platforms, including front- and back-end development, integrations across product clouds, and support for features like Data Cloud, Slack, and Marketing Cloud.
• Own the quality and reliability of assigned demo assets — performing root cause analysis, resolving technical issues, and deploying enhancements and fixes.
• Partner with Demo Product Owners to understand their needs, follow established DevOps and release management processes, and build demo configurations that work as intended.
• Contribute to developer documentation, mentor teammates, and drive continuous improvement in demo tooling and automation.

Industry Solutions Developer

• Own and drive the full technical lifecycle, from deep technical discovery and system design to architecture validation and technical close, across in-person and virtual engagements.
• Design and validate end-to-end data architectures integrating Salesforce D360 with enterprise systems (Snowflake, Databricks, BigQuery, Redshift, streaming platforms, MDM, and source systems).
• Own technical architecture decisions, including data modeling, identity resolution, real-time vs. batch patterns, data graph design, and activation strategies within D360.
• Partner with Account Executives to shape technical close strategy, grounded in architectural feasibility, scalability, and customer data realities.
• Execute hands-on technical validation (POCs, architectural walkthroughs, reference implementations) to de-risk complex deals and accelerate D360 adoption.
• Define repeatable industry-specific reference architectures built on D360 that scale across accounts and drive consistent outcomes.
• Collaborate deeply with Salesforce Product & Engineering teams to:
• Influence roadmap through high-signal Voice of the Customer feedback
• Validate architectural patterns against upcoming D360 capabilities
• Act as a technical authority during escalations, architecture reviews, and executive-level design discussions.
• Produce high-fidelity technical assets (architecture diagrams, Demos, governance models, activation patterns) used by field teams, partners, and customers.
• Serve as a trusted technical advisor to customer Chief Data Officers, Enterprise Architects, and Platform Owners.
• Ensure D360 architectures align to security, privacy, compliance, and trust requirements—especially in regulated industries.
• Represent Salesforce’s technical point of view for modern data and AI architectures, with D360 as the system of activation, at customer briefings and technical forums.