Principal UI/UX Designer

Salesforce

Principal UI/UX Designer at Salesforce leading design initiatives for AI-driven customer experiences. Fostering design standards and influencing cross-functional collaboration while shaping organizational impact.

Posted 7/23/2026full-timeSan Francisco • California, Washington • 🇺🇸 United StatesLead💰 $197,300 - $313,700 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates mastery in user-centered design methods and a deep understanding of AI applications in workflow, while driving design standards and influencing cross-functional teams. Proven ability to mentor designers and shape design culture through strategic collaboration and insight-driven direction.

Highest-signal resume keywords

10+ Years Experience In Product DesignMastery Of User-Centered Design MethodsExpert Knowledge Of Design ToolsDeep Experience With Design SystemsStrong Influence And Consensus Building

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

User-Centered DesignUsability TestingDesign SystemsAI Tools ApplicationComplex Problem Solving

Soft Skills

MentoringInfluencing OthersBuilding ConsensusCultural Shaping

Tools & Technologies

FigmaFigmamakeClaudeCursor

Certifications & Qualifications

Related Technical Degree

Industry Keywords

CRM SoftwareEnterprise SoftwareSalesforce Design System

About the role

Key responsibilities & impact

Set the design vision for a broad domain of Agentforce for Service.
Frame the hardest problems and connect disparate workstreams into a coherent direction.
Set the standard for craft across the organization.
Reshape complex systems using modern design patterns and technologies.
Shape a culture of craft, critique, and continuous improvement.
Drive the evolution of design standards and the Salesforce Design System (SLDS2).
Partner with Research to translate user and market insights into experience frameworks.
Act as a strategic peer to senior Product and Engineering leaders.
Present complex design visions to executive leaders.

Requirements

What you’ll need

10+ years of experience designing and delivering products in cross-functional teams from start to finish.
A portfolio of category-defining work and a track record of solving the most ambiguous, high-stakes design problems at scale.
Deep understanding of AI and AI tools and their applications in workflow, with a constant drive to stay ahead of industry developments.
Mastery of user-centered design methods, research, and usability testing, and a talent for translating insight into direction.
Power to influence others and build consensus across an organization while dealing with significant ambiguity—leading through influence rather than authority.
A passion for mentoring designers and shaping design culture, without direct management responsibility.
Deep experience with design systems and a profound appreciation for simple solutions to complex problems.
Expert knowledge of design tools such as Figma, Figmamake, Claude, and Cursor.
A related technical degree required.
Bonus: Experience with CRM or enterprise software.

Benefits

Comp & perks

time off programs
medical
dental
vision
mental health support
paid parental leave
life and disability insurance
401(k)
employee stock purchasing program