Salesforce

Advocate

• Work with the Program Coordinator to support and place Peer Support Specialists with mental health and recovery providers
• Active recruitment of potential participants in collaboration with health partners
• Conduct online interviews with participants
• Facilitate group meetings throughout the recruitment, training, and placement processes
• Support participants through mentorship and monitor individual progress
• Collaborate with community partners for placement sites
• Document all client interactions into the LMS
• Coordinate meetings for participants and graduates

Peer Support Advocate

Salesforce Developer

• Partner with Demo Product Owners to understand stakeholder needs, translate requirements, and build production-ready Salesforce components, following established DevOps and release management processes.
• Build and maintain deployable demo assets on the Salesforce platform, with a focus on front-end development — crafting LWC components, custom UI layouts, and interactive user experiences across product clouds.
• Own the quality, reliability, and polish of assigned demo assets — performing root cause analysis, resolving technical issues, and ensuring every experience looks and works as intended.
• Leverage top-of-the-line AI tools (such as generative AI and intelligent coding assistants) to accelerate development, optimize internal workflows, and drive exceptional team productivity and results.
• Contribute to developer standards, component libraries, and documentation — mentoring teammates and driving consistency in how the team builds and ships best-in-class experiences.

Senior Software Engineer – Salesforce Demos

Engineer

• design, build, and deploy agentic AI solutions directly inside enterprise customer environments
• work as part of a delivery team, partnering closely with a Deployment Strategist
• develop AI agents and experiences that take real actions for real organizations
• own technical components end-to-end: from architecture choice to deployed, validated, and observable in production
• build and maintain agent performance dashboards and customer KPI reporting
• contribute to proofs-of-concept and MVPs that move from sketch to deployable in days, not months
• partner with the Deployment Strategist to translate customer business challenges into agentic solutions

Forward Deployed Engineer – All Levels

Artificial Intelligence

• Lead, mentor, and scale a high-caliber team of AI-native graduates.
• Act as a direct people manager for a cohort of Emerging Talent AI Builders.
• Help AI natives pivot from experimental projects to deploying production-grade enterprise software.
• Teach technical grads how to translate tech into business value.
• Establish a vibrant, inclusive atmosphere.
• Guide graduates through the design of agentic reasoning, prompt engineering, and tool calls.
• Support Graduates in building scalable and secure agentic solutions.
• Foster an active, experimental lab culture where rapid experimentation is celebrated.
• Oversee the pipeline of customer work and strategically pair Grads with projects.

AI Builder, Emerging Talent Manager

Data Scientist

• Lead collaborative data model design sessions
• sketch logical entity-relationship models
• own data model design quality across assigned Salesforce Clouds
• leverage AI tools for data model creation
• contribute to data model documentation
• coach and mentor partners

Lead, Senior Data Modeler

Director

• Directly manage and grow a team of technical AI specialists deploying Agentforce solutions
• Set the engineering standards, unblock complex customer deployments, and scale the talent
• Own the capacity planning, talent acquisition, and staffing
• Partner directly with the Product and Engineering organizations on pilot programs
• Recruit, mentor, and develop the next wave of Technical and Strategic Builders
• Monitor key delivery metrics, coach teams on optimization

Portfolio Leader – Manager/Senior Manager/Director

Product Manager

• Lead the integration of AI tools to accelerate the research lifecycle
• Design and execute end-to-end research from foundational generative studies to rapid evaluative testing
• Socialize insights across cross-functional stakeholders to influence product roadmaps and business decisions
• Manage research timelines, budgets, and deliverables from front to back
• Maintain the highest data integrity and ethical research standards
• Act as a catalyst between UX, Product Management, Engineering, and Go To Market

Lead Researcher, Product Research & Insights

Human Resources

• Serve as the primary liaison between Benefit and LOA vendors and Salesforce employees.
• Interpret and apply understanding of Employee Benefits, Leave of Absence, Salesforce policies and practices, and other regulations to provide advice, guidance, and clarification for employees.
• Maintain proper case management by utilizing team dashboards to ensure timely and accurate responses based on Salesforce key performance indicators (KPIs).
• Ability to identify trends in the case management system with the Data Partner and create training opportunities for the T1 team and SMEs.
• Function as a thought partner with global stakeholders to create seamless, end-to-end employee experiences for complex, highly visible Benefit and LOA Programs.
• Manage and/or participate in special projects/programs requiring Benefit and LOA department stakeholder input.
• Work with global partners to ensure a global Salesforce approach when working on global projects.
• Lead User Acceptance Testing for system enhancements.
• Assist the business to form/improve process and systems solutions to satisfy both tactical and strategic business needs.
• Ownership of updating/net new internal and external articles to ensure accuracy of information as it pertains to year over year and process changes.

Senior Benefits & Leave Specialist

Backend Engineer

• Participate in MuleSoft Technical Product and Consulting Services training, methodology and enablement.
• Begin participation in field activities with clients by shadowing seasoned architects and practicing enablement gained from training.
• Begin to execute MuleSoft implementations for customers and start on your journey to internalise business outcomes and business context relevance to MuleSoft implementation methodologies and approaches.
• Complete MuleSoft technical certifications and fully ramp on technology and implementation methodologies; start to develop and contribute subject matter expertise and project deliverables to internal knowledge exchange.
• Begin mentorship and guidance of junior Services team members and help to build out our services organisation.
• Continue to lead technical teams through multi-phased delivery projects and provide hands-on delivery guidance to influence standards for development, governance, and operational life cycle.
• Evangelise frameworks, project deliverables, best practices/policies and implementations to internal collaboration networks and IP sharing.
• Identify opportunities to expand MuleSoft footprint and drive further services and customer service, lead multiple engagements simultaneously, and drive partnerships and cross collaboration with MuleSoft partners, SIs and 3rd Parties.
• Identify ongoing risks and pain points throughout project experiences in the field and contribute to developing and implementing internal mitigation measures to meet customer needs.
• Evangelise, train, coach and mentor Services team members on hard technical skills and soft skills.
• Identify opportunities and efficiencies in customer IT operating model, and support implementation of the SDLC pipeline to get greater values out of the MuleSoft platform.
• Lead development of technical brown bag sessions and publish/facilitate reusable content to the field.
• Work with MuleSoft product leadership providing valuable product insight, guiding product direction and features.
• Deliver compelling presentations, architectural blueprint documents, and requirements-gathering workshops to influence the strategic direction of our projects and lead customers through solution design.

Technical Architect – MuleSoft

Account Executive

• Creating and implementing effective territory and account plans for your region and customer base
• Exceeding monthly/quarterly sales targets through prospecting, qualifying, managing, and closing sales
• Managing the entire sales process to ensure delivery against key performance metrics, with a strong emphasis on new business sales, while expanding existing accounts
• Creating and maintaining a sales pipeline to ensure over-achievement
• Positioning Salesforce’s unique capabilities to address the specific needs of public sector entities and help organisations change and innovate faster
• Co-selling effectively with other Salesforce Sales team and cross-functional teams to maximise impact
• Building and expanding relationships with public sector accounts by building trust and deeply understanding their unique challenges
• Effectively communicating with leadership, customers, partners, and extended teams to ensure alignment with public sector needs
• Participating in team-building and company-growth activities, such as strategic planning, sales training, customer marketing efforts, and volunteering
• Providing accurate monthly forecasting and revenue delivery

Named Account Executive – Local Government

• Create and execute effective territory and account plans for the specified region/customer base to deliver sales objectives
• Meet and exceed sales goals (quotas) through prospecting, qualifying, managing, and closing sales opportunities within the assigned territory
• Lead/leverage a matrix account team of Sales Consultants, Business Development Representatives, Services Practice Managers, Marketing, Inside Sales Support, and Customer Success Professionals to develop and manage sales pipeline and enhance customer relationships and value
• Build and manage strategic partner alliances and relationships as part of the fully integrated account and territory plan
• Manage and track customer and transactional information in a CRM system
• Provide regular and accurate reporting of pipeline and forecast through the CRM system
• Nurture and expand the company’s relationship with customer accounts of various sizes and industries
• Drive customer success by developing and maintaining a deep understanding of customers’ business and industry challenges, market competition, competitive issues, and products
• Practice effective, excellent communication with leadership, customers, and extended team and partners

Account Executive – Tableau

• Define and own the AI Adoption, Enablement, and Learning strategy for Salesforce's technical workforce, aligning with broader company and TPIL priorities
• Serve as the team's senior voice in cross-functional discussions with Engineering, Product, and HR leadership on AI readiness and workforce transformation
• Translate business goals and AI adoption metrics into actionable learning roadmaps, ensuring programs are measurable, scalable, and timely
• Directly manage and develop a team of Learning Program Managers, setting clear goals, providing regular coaching, and fostering a high-performance culture
• Build a team environment that prioritizes collaboration, psychological safety, and continuous learning
• Attract, develop, and retain top talent — creating growth paths for team members and building bench strength for the future
• Provide strategic oversight of all AI-focused learning programs — from design through delivery and iteration
• Partner with Program Managers to set program priorities, remove blockers, and ensure high-quality execution
• Establish consistent frameworks, standards, and best practices for how the team designs and delivers AI enablement
• Drive adoption and engagement metrics across programs, using data to inform decisions and demonstrate impact to stakeholders
• Engage regularly with senior engineering and product leaders to understand evolving AI adoption needs and align the team's work accordingly

Director, AI Learning and Enablement

Full-stack Engineer

• Own end-to-end build and deployment of agentic AI solutions for Salesforce's most strategic customers
• Design and ship agentic systems on the Agentforce platform
• Own the data lifecycle: model design, processing pipelines, and data readiness for AI applications
• Resolve technical blockers in data integration, model deployment, and orchestration breakdowns
• Build and maintain agent performance dashboards and customer KPI reporting
• Develop proofs-of-concept and MVPs quickly
• Codify learnings into patterns, reusable assets, and internal frameworks
• Mentor other engineers through code reviews and pair sessions
• Provide technical depth on at-risk or strategically critical deployments
• Surface field insights directly to Product and Engineering

Senior Forward Deployed Engineer – Technical Builder

• Design, build, and deploy agentic AI solutions directly inside enterprise customer environments
• Develop AI agents and experiences that take real actions for real organizations
• Build and maintain agent performance dashboards and customer KPI reporting
• Collaborate with Deployment Strategist to co-build solutions

Forward Deployed Engineer, Technical Builder

• Partner closely with co-account executives and stakeholders to define, own, and execute a comprehensive, multi-year strategic roadmap for complex, top-tier accounts
• Act as a trusted advisor to C-level executives
• Evangelize AI-powered solutions, platform ecosystems, and digital transformation through strategic, value-based selling and compelling Points of View (POVs)
• Function as the 'Strategic Quarterback' leading a large virtual team
• Align Specialist AEs, Solution Engineers, Customer Success, Professional Services, and Global System Integrators (GSIs) to ensure a seamless, unified customer experience
• Translate deep industry trends into tangible business cases, ROI analyses, and strategic workshops that empower customers to achieve their global business objectives
• Navigate high-pressure environments, manage complex annual quota planning, deliver accurate forecasting, and consistently achieve revenue goals