Salesforce

Architect

• Be a trusted Agentforce + Data Cloud subject-matter expert for the broader Success Architect organization
• Engage with our Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture
• Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI
• Run playbooks aligned with our Success Architect engagement catalog
• Build strong relationships with both internal and external business partners

Success Architect – Agentforce, Data Cloud, Portuguese Speaking

Recruitment

• Own full-cycle recruiting for Technology and Product roles in AMER, including summer interns, intern conversions, and external new graduates, while serving as the dedicated recruiting owner for assigned university partnerships — building relationships with career centers, faculty, and student organizations and executing on-campus and virtual hiring events
• Partner with SVP and VP-level stakeholders to shape early career hiring strategy, define candidate profiles, and develop org-level intern and new graduate pipelines, including managing competitive offer processes and navigating visa sponsorship (J-1, Optional Practical Training/Curricular Practical Training, and H-1B) in partnership with Global Mobility
• Manage complex, multi-stakeholder hiring scenarios across Futureforce, industry recruiting, and internal recruiting ownership boundaries, and serve as a process resource for your team on Futureforce policies, system workflows, approved hiring hubs, and intern program guidelines
• Share market intelligence and process improvements with the broader Futureforce team, and support specialty programs by developing and presenting enablement content for candidates, new hires, and hiring teams

Senior Recruiter

Full-stack Engineer

• design high-scale, agentic systems that move beyond static logic into probabilistic, data-driven workflows
• lead the design of a reusable calculation engine framework
• evolve Spiff's core Commission Engine to support complex ICM calculation workflows
• partner with Salesforce Data Cloud teams to design secure data connectivity patterns
• architect infrastructure management patterns including automated guardrails

Software Engineering Architect

Account Executive

• Work closely with current customers and prospective customers as a trusted advisor
• Advise customers on the Salesforce Platform
• Contribute to business growth in a fast-paced, collaborative environment

Enterprise Corporate Sales Account Executive

Backend Engineer

• Serve as a trusted advisor to the client
• Identify and lead internal strategic initiatives to grow the consulting practice
• Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
• Work collaboratively and have very strong communications skills
• Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution
• Manage customer expectations; negotiate solutions to complex problems
• Review and correct project/program direction, approach, and key artifacts to keep programs on track
• Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs
• Contribute to a program vision while advising and articulating program/project strategies

Senior Director, Technical Architect

Product Manager

• Partner with customer-facing team leaders to map and analyze customer requirements for new solutions
• Identify operational inefficiencies, manual processes, and automation opportunities for each solution
• Build solution blueprints and workflow automations using current platform features
• Work directly with AI agents and prompting tools to design automated solutions
• Validate, test, and iterate blueprints for accuracy, consistency and performance
• Document solution architecture, demonstrations, and implementation guidelines
• Provide detailed feedback to Product Managers regarding feature gaps and enhancements needed to support solution scalability
• Support rollout and enablement of blueprint solutions across teams and customers

Solutions Product Manager

• Support the identification, operationalization, and measurement of sales programs targeting new revenue and attrition risk.
• Partner closely with aligned EMEA and APAC sales and renewals teams, serving as a reliable resource and point of contact.
• Build reports and dashboards to track program performance and surface insights for senior leadership.
• Assist in preparing executive-ready presentations summarizing program impact, successes, and opportunities.
• Contribute to cross-functional projects representing the Success Plans team and help drive strategy forward.
• Navigate time zone complexity and regional nuance to effectively support globally distributed teams.

Success Plans Specialist

Director

• Serve as a proactive consultant to senior leaders to shape organizational strategy, business transformation, and AI/Agent integration
• Align talent initiatives with fiscal year goals and lead executive-level hiring strategies
• Provide values-aligned coaching
• Lead critical talent cycles including succession planning, merit and compensation reviews, and workforce planning
• Use data-driven insights to monitor organizational health
• Stay ahead of international digital shifts to advise the business

Employee Success Business Partner – Senior Director

Solutions Engineer

• A Solution Engineer plays a pivotal role in aligning innovative strategies to technology solutions within complex accounts.
• This role focuses on partnering with clients and collaborating with internal team members to drive consensus on multi-product technology solutions across the various Salesforce product lines.
• Solutions Engineers work on a wide array of assignments including business development, operations and IT strategies, as well as product demonstrations.
• This person must assume the role of trusted advisor for driving innovative solutions forward while also improving business performance.
• Demonstrate through software demos and rapid prototyping how connected experiences come to life with The Salesforce Solutions.

Solution Engineer – Pre-Sales, Small, Medium & Growth Business

Customer Success Manager

• Drive quantifiable business impact across our most complex, often multi-org Signature customers.
• Ensure seamless delivery of all deliverables necessary to advance the customer’s core business goals.
• Craft a clear engagement charter with specified goals and metrics.
• Align the Account Success team and internal stakeholders around the customer’s business and technical goals.
• Act as the leader in identifying problems.

Customer Success Manager – Senior Manager, Core, Sales & Service Clouds

Client Partner

• Drive thoughtful, strategic and enterprise level strategy for our most ambitious customers
• Facilitate qualification, deal cycle participation, account reviews and value assessments
• Accountable for bookings, revenue, margin, CSAT, and value delivered
• Enable smooth transition and partnership into our delivery team with effective margins, staffing plans, approach and Salesforce methodology
• Act as a trusted advisor to our customers to accelerate value and improve customer outcomes
• Pilot awareness within a micro-vertical to develop repeatable motions
• Serve as a key SME, leader, and services consultant to our sales teams
• Serve as the liaison between internal and external teams