Salesforce

Software Engineer

• Define, evolve, and communicate the team's vision, mission, and strategy across Slack.
• Collaborate with Product, Infra, and other technical leaders to define and execute on the team's roadmap, including team growth.
• Develop a deep understanding of Slack's Search technical domain to inform engineering possibilities and drive creative technical solutions.
• Mentor and coach engineers to foster their technical growth and leadership potential.
• Own and drive the successful execution of projects.
• Partner effectively with other engineering leaders across the organization to solve high-priority challenges collaboratively.

Senior Manager, Engineering – Search Data Infrastructure

Operations

• Manage the maintenance and carving of territories
• Act as the Subject Matter Expert during the annual planning cycle
• Build and manage Operational Dashboards for KPI validation
• Lead User Acceptance Testing for internal Salesforce tools
• Work with cross-functional teams to gather technical requirements
• Constantly audit Territory Operations scope for efficiency

Senior Analyst, Carving Operations

Solutions Engineer

• Design and run workshops, demos, and time-boxed POCs/pilots
• Lead deep technical + business discovery
• Build secure, scalable Agentforce + Data Cloud solutions
• Drive activation—partner with customers
• De-risk the path to value
• Serve as an expert technical overlay for internal teams and customers
• Evangelize Agentforce enablement across REG
• Work closely with Product, FDE, and AI SMEs
• Identify automation and process improvement opportunities
• Monitor early consumption/performance
• Own a crisp POC→production transition
• Build reusable accelerators and enable others
• Drive Voice of the Customer into Product
• Represent Salesforce at customer/industry events

Solution Engineer – Regulated Industries

Full-stack Engineer

• Build, scale and maintain critical features and systems within the Agentforce platform that are used by millions of end users
• Understand the customer/business requirements and translate them to elegant, flexible, and easy-to-use platform capabilities
• Lead and participate in Software Design and Architecture discussions and decision making
• Drive the execution and delivery of features and systems by collaborating with architects, product owners, engineers, user experience designers and data scientists
• Develop and approve test strategies, design automation frameworks, write unit and functional tests to drive up code coverage and automation goals
• Lead and mentor junior members of the team, and act as a Technical Leader for teams
• Adopt, embrace, and promote agile and test-driven software development practices
• Be a multiplier and have a passion for team and team members’ success
• Lead the team by example for technical excellence and help the team members make sound decisions

Principal Engineer – Agentforce

Sales

• Work directly with executive sales leaders and sales teams to understand their pipe generation and pipe progression needs.
• Collaborate with cross-functional teams to develop and implement sales programs.
• Measure results and adapt sales programs as necessary.
• Develop and execute a single sales programs strategy to meet collective business needs.
• Build trusted partnerships and align on high-level business priorities.
• Analyze sales performance and create programs addressing pipeline and productivity gaps.
• Deliver compelling programs to large and diverse audiences of sellers.
• Engage in structured project management to drive successful goal attainment.

SMB Sales Programs Manager

Product Marketing

• Define and Execute Strategy: Work closely with Salesforce Product Management, Business Development, and Marketing to outline and implement comprehensive strategies and content.
• New Partnership Promotion: Collaborate closely with our partner Business Development and cross-cloud Product Marketing teams to craft messaging.
• Content & Messaging Leadership: Develop compelling external content, messaging, and visual presentations that help our internal teams drive partner revenue.
• Cross-Functional Collaboration: Partner daily with Product Marketing teams to build content, monitor performance, deliver presentations to diverse audiences.
• Product Expertise & Evangelism: Become a subject matter expert on the overall market landscape and the Agentforce 360 portfolio.
• Performance Monitoring: Track and measure the impact of campaign efforts, identify opportunities to improve the quality of product marketing deliverables.

Senior Manager, Product Marketing – Agentforce 360 for Partners

Recruitment

• Assist in creating, updating, and maintaining process documentation, training materials, and self-serve resources for the recruiting team.
• Help manage components of the recruiting technology stack (ATS, scheduling platforms, assessments, etc.).
• Assist with day-to-day recruiting related tasks, such as tracking process milestones, monitoring workflows, and surfacing potential issues.
• Help collect, organize, and summarize recruiting operational data.
• Partner with other teams to gather information, provide documentation support, and ensure process consistency.
• A strong interest in Artificial Intelligence, Generative AI, and how 'agentic' workflows can transform traditional talent functions.

Intern – Recruiting Optimization

• Define, evolve, and communicate the team's vision, mission, and strategy across Slack.
• Collaborate with Product, Infra, and other technical leaders to define and execute on the team's roadmap, including team growth.
• Mentor and coach engineers to foster their technical growth and leadership potential.
• Own and drive the successful execution of projects.

Senior Manager of Engineering, Search Data Infrastructure

Affiliate Manager

• Bring firsthand Solutions Engineering field experience into the design and execution of enablement programs, ensuring relevance, credibility, and practicality.
• Act as a technical enablement leader, influencing through expertise, trust, and execution.
• Partner with Product teams to deeply understand roadmap, innovation, and emerging capabilities, and translate them into field-ready narratives and technical enablement.
• Maintain close connection to active deals, customer conversations, and field feedback to continuously refine enablement priorities.
• Own and execute the end-to-end enablement strategy, operating plan, and calendar for the Solutions Engineering organization, aligned to business and GTM priorities.
• Analyze performance data, pipeline signals, and skill gaps to define targeted enablement interventions that influence revenue outcomes.

Solutions Enablement Business Partner

Customer Success Manager

• Serve as a named resource and partner for Salesforce’s customer organizations
• Forge deep relationships with your customers and account teams
• Maintain an awareness of key events, needs, potential risks, and value drivers
• Help to improve their overall technical and operational health
• Act as a point of contact for any major customer incidents
• Responsible for managing expectations and communications through the resolution of such incidents
• Proactively set the customer up for success through optimization of the platform
• Orchestrate Customer Success Plan deliverables, ensuring customer experience, renewals, and expansion
• Forge deep relationships with executive sponsors, business, and IT leaders
• Launch and execute Customer Success Plans; renew and expand across customers
• Monitor market and customer trends
• Track and communicate customer health metrics, customer success scores, and overall loyalty insights

Customer Success Manager, Director – Consumer Goods

• Architect Customer-centric identity graphs : Design and implement views of user and customer-level insights
• Lead Data Development: Oversee the creation of the metrics and pipelines necessary for developing a critical suite of highly available metrics.
• Team Leadership : Lead, mentor, and manage a high-performing team of engineers, fostering technical excellence and career growth.
• Strategic Roadmap: In partnership with product managers, define the technical vision for customer data graphs, aligning product strategy with emerging technologies and technical feasibility.
• Operational Excellence: Establish rigorous standards for data quality, latency, and on-time delivery to build trust in product.
• Cross-Functional Collaboration: Partner with Decision scientists, Data Scientists, Product Managers, and other engineering leaders to translate complex business needs into scalable technical solutions.
• Automation and Integration: Develop event-driven architecture to ensure lowest latency is available, and automate pipelines for data delivery

Director of Engineering – Customer Identity, Data Graphs

Project Manager

• Partner with Account Success Leadership team members to perform ad-hoc analyses across multiple data sets and tools.
• Evaluate ongoing business performance against Targets; identifying areas of growth and opportunity.
• Collaborate cross-functionally with the Account Success Operations / Technology team & CSG Business Intelligence team.
• Build executive-level presentations for global leadership reviews and support quarterly business reviews.
• Support GTM planning process in partnership with the Account Success Strategy & Programs teams and the CSG Business Intelligence team.

Senior Manager, Program/Project Management

Strategy

• Partner with leaders to translate strategic finance and accounting objectives into executable initiatives to drive value and address business challenges
• Effectively plan, coordinate, and direct the delivery of large, complex initiatives while managing risks and issues to minimize scope, budget, and schedule impacts.
• Serve as day-to-day lead for initiative teams with responsibility for deliverables and outcomes
• Develop comprehensive initiative plans inclusive of all core execution tasks as well as Change Management and Communication activities.
• Manage and facilitate key initiative meetings with team members, stakeholders, and sponsors including the development of executive caliber materials
• Track and report initiative status on a regular basis
• Effectively manage third-party resources including monitoring of tasks and preliminary reviews of deliverables
• Decompose and map business processes, assess and analyze workflows, and lead process redesign and optimization to drive efficiency
• Proactively build strong, trusted working relationships with functional leaders and internal and external business partners to drive alignment
• Effectively lead, empower and hold accountable initiative team members in a matrixed organization to complete priorities

Director, Strategic Initiatives

Program Manager

• Operationalize how our UX team works together
• Create rituals and cadences that foster team connection
• Manage key cross business unit initiatives
• Co-ordinate method and measure reviews
• Build strong partnerships with cross-functional stakeholders

Senior Director, Design Program Management - Platform

Marketing

• Be a trusted Marketing Cloud Subject Matter Expert for the broader Success Architect organization
• Engage with our Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, DevOps, performance, and solution design specific to Marketing Cloud
• Translate complex technical concepts for audiences ranging from Technical, Business to Executive Stakeholders
• Identify and evaluate capability gaps for standard product capability or identify creative solutions through customization
• Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI
• Develop and run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Marketing Cloud customers
• Build strong relationships with both internal and external business partners, contributing to broader goals and growth