Salesforce

Product Marketing

• Be the product Go-To-Market expert for stakeholders across product, marketing, and distribution for the specific product line that you represent
• Develop succinct and effective sales training materials (demos, training, FAQs, etc.), making it easy for non-technical sales to understand our complete suite technology.
• Align to named global distribution leaders to drive marketing and sales alignment, sales programs, and pipeline generation
• Define and build repeatable demos, sales plays, competitive programs, and create high-quality content, while aligning to supporting marketing campaigns
• Lead and create the core value proposition and selling points. Translate our marketing & industry-focused initiatives into actionable programs to help fuel the sales pipeline, close deals, and deliver growth.
• Build consensus, alignment, and engagement across Campaigns, Creative, Product Marketing, Product Management, Sales, Pricing Strategy, and Customer Success
• Lead messaging and positioning strategy and execution for target personas in partnership with global Go-to-Market, Campaigns, Content, and Corporate Marketing teams.

Senior Product Marketing Manager, Service Cloud

Solutions Engineer

• Partner with Account Executives to understand our Customer’s unique business goals and challenges throughout the sales cycle.
• Present Executive level product demonstrations to key business Stakeholders highlighting the Value of SPM
• Be a SME, both internally and externally, through establishing technical credibility and professional rapport with client account stakeholders through product demonstrations and technical discovery calls
• Be an innovator who can create new solutions using out-of-the-box thinking to enable client's business initiatives to be realized
• Execute enablement activities (Webinars, Best Practices, Knowledge Share, etc.) to both our Customers and our internal peers.
• Actively enable the broader Solution Engineering team and cross-functional distribution to team to more effectively position the value of the SPM solution within the Salesforce portfolio
• Become an expert in all SPM applications while maintaining a very high proficiency in the Salesforce platform
• Routinely engage with sales and product development teams to provide product and client feedback and identify opportunities to further improve our products, sales/implementation processes, and overall customer experience
• Partner with Account Executives to identify and utilize Salesforce internal resources (Account Executives, Solutions Engineers, etc.) to build SPM brand awareness, assist in sales cycles, and close enterprise business deals

Senior/Lead Solution Engineer – Spanish Speaker

• Coordinate and lead the entire solution cycle through close collaboration with other teams
• Understand the customer’s needs, and establish Salesforce’s product as the best solution that solves unique challenges
• Convey a deep understanding of the client’s industry and technology as it pertains to Salesforce’s solutions
• Develop and deliver innovative custom solutions, build and present customized demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value
• Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position
• Attain quarterly and annual objectives assigned by management
• Respond efficiently to RFPs
• Lead the technical side of the sales cycle
• Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives

Lead Account Solution Engineer – Public Sector

Account Executive

• Assist in expanding customer base in the Department of War community
• Acquire new accounts and generate new business
• Take complete ownership of assessing customer business problems

Senior Account Executive, Defense Retail

• Engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform
• Build positive, trusted relationships with key stakeholders and c-suite decision makers
• Develop opportunities through both warm leads and whitespace prospecting
• Drive the overall long-term strategy for assigned accounts
• Coordinate internal Salesforce resources to meet customer business needs
• Share the Salesforce value proposition for channel revenue management solutions
• Address customer pain points such as inefficient partner strategy
• Drive growth within existing assigned accounts

Account Executive – Partner Cloud

Backend Engineer

• Brainstorm with Product Managers, Designers, and fellow Engineers to conceptualize and build new enterprise security and compliance features
• Produce high-quality code and contribute heavily to projects that secure the Slack platform
• Actively own core security features or systems (like our SSO, SCIM, or EKM architecture)
• Assist our skilled support and operations teams in triaging and resolving production issues
• Mentor other engineers, provide deep code reviews, and elevate our engineering standards

Staff Backend Software Engineer – Enterprise

Operations

• Drive the end-to-end staffing lifecycle
• Balance GDC demand with internal capacity
• Own the sourcing and allocation of consultants
• Drive alignment between stakeholders
• Lead staffing meetings with GDC stakeholders
• Maintain absolute accuracy in our backend systems
• Identify bottlenecks in the staffing workflow

Operations Analyst, Resource Management

Sales

• Deliver technical work (as a senior technical architect) on Financial Services domain projects at 25% utilization and balance that with leading your team of Technical Consultants, Architects and Managers.
• Responsible for hiring, training, and mentoring our Technical Consultants on Financial Services so they can implement successfully in turning the program design of our Solution Architects and Technical Architects into highest-quality solutions that meets the customers’ needs.
• Serve as a trusted advisor to the client, guiding customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
• Identify and lead internal critical initiatives to grow the Financial Services consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise
• Work closely on projects with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs
• Lead Enterprise Architecture and Governance for an enterprise-level customer engagement.
• Demonstrate leadership skills in designing, delivering, testing, and deploying.
• Lead a project team of developers focused on driving optimized solutions for our FSC clients leveraging Salesforce Financial Services Cloud, Service Cloud, Sales Cloud, and Experience Cloud
• Ensure the success of these teams while securing the highest CSAT and business outcomes
• Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party stakeholders
• Establish trust with the customer’s leadership, promoting and/or implementing best practices with SFI and Salesforce
• Highlight and manage risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion

Senior Manager, Technical Consulting – Health

Digital Marketing

• Establish the technical vision and unlock best-in-class capabilities
• Serve as the technical leader, providing solution guidance
• Partner with Product and Engineering leadership to define product roadmaps
• Drive the design and architecture of complex technical solutions
• Design, build, test, and deliver scalable services
• Innovate Agile and DevOps processes
• Evaluate and advocate for cutting-edge tools
• Elevate the technical strength of the engineering organization

Lead Back End Engineer, Digital Marketing Technology

• You will be in charge of developing and growing Commercial OR Enterprise customers.
• Account Executives plan and engage with prospects, customers and new leads to sell the entire Tableau platform.
• They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become naturals at helping customers realize value from their Salesforce investments, particularly on the analytics.
• You will use your skills to develop opportunities, through both warm leads, existing customers and whitespace prospecting: Develop and manage sales pipeline, prospect and assess sales and move a large number of transactions simultaneously through the sales pipeline.
• Engage the partner network throughout the global ecosystem.
• Develop key customer stakeholder relationships and drive customer satisfaction.
• Assist with the development and execution of overall long-term strategy for the account, aligned to customer business objectives.
• Coordinate internal resources including product support, customer success, and sales engineering to meet customer business needs.
• Assist with account planning at assigned accounts, coordinating with other sales resources (Salesforce Core AE’s, Prime AE’s, Cloud AE’s, etc.) to ensure strategic alignment.
• Manage sophisticated sales-cycles and present to C-level executives the value proposition of Tableau platform.
• Define and complete territory / account sales plans for assigned territory and then meet and exceed sales goals (quotas) through prospecting, qualifying, managing and closing sales opportunities.

Commercial Account Executive – Tableau, Tech & Media, Consumer Business Services

Product Manager

• Define and execute the product vision and roadmap for Salesforce platform
• Translate business objectives into scalable platform solutions.
• Prioritize initiatives based on customer impact, revenue potential, and operational efficiency.
• Own go-to-market strategy for new Salesforce platform features, enhancements, and internal capabilities.
• Partner with marketing to develop launch plans, messaging frameworks, and campaign enablement.
• Equip sales and customer-facing teams with the tools and insights needed to effectively position Salesforce-driven solutions.
• Develop and maintain a clear, cohesive product narrative that connects platform capabilities to customer and business outcomes.

Director, Product Management – Salesforce Platform

• Responsibility for a key strategic account within the Retail & Consumer Goods sector, headquartered in Germany.
• Coordinating a complex virtual team within a matrix organization to ensure one Salesforce vision, seamless customer experience and account growth.
• Engaging with C-Level decision-makers to position Salesforce solutions through strategic value-based selling, specific visionary POV, business case definition, ROI analysis, references, and analyst data.
• Driving significant coordination among internal groups such as Sales Engineers, Sales Specialists, Marketing, Business Development, Professional Services, Strategy Partners, Executives, and Partners to execute a cohesive account strategy.
• Partnering with GSIs and Services to ensure the successful delivery of contracted business solutions and technical implementations.
• Owning additional key initiatives for Salesforce Retail & Consumer Goods.
• Providing mentorship and guidance to other team members and virtual resources.

Manager

• Plan and direct activities to build, support & grow Data Security and Network Services for GCP
• Enhance developer productivity through AI
• Drive execution and delivery of features by collaborating with multifunctional teams, architects, product owners, and engineers
• Make critical decisions that contribute to the success of the product
• Empower the delivery team to self-prioritize
• Provide technical guidance, career development, and mentoring to team members
• Maintain high morale and motivate the delivery team to go above and beyond
• Advocate for technical excellence
• Participate in architecture discussions and planning
• Maintain and encourage company culture by interviewing and hiring qualified individuals
• Occasionally chip in on development tasks such as coding and feature verifications

Senior Software Manager – Network Services

Customer Success Manager

• Serve as the single point of customer accountability responsible for orchestration of all Signature deliverables, experience, and renewal, and expansion.
• Cultivate and maintain stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature.
• Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer. Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer.
• Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementation.
• Communicate the value of Signature Success. Be accountable for ensuring all collaborators understand this value so that customers continue to renew Signature Success.
• Act as an advocate for customers during the triage and resolution of high severity cases to assist with the timely resolution of these issues.
• The CSM may be required for occasional travel to customer sites and may need to be available for some after-hour or weekend coverage depending on the customer’s need.

Tableau Customer Success Manager

Full-stack Engineer

• Design and develop web-based UI components for analyst-facing authoring experiences in Tableau
• Build and maintain performant, reliable systems using C++ alongside web technologies
• Collaborate with product managers, designers, and other engineers to deliver end-to-end features
• Integrate UI components with backend services and data platforms
• Participate in code reviews, design discussions, and technical planning
• Support production systems and participate in an on-call rotation to ensure reliability and availability
• Continuously improve usability, performance, and maintainability of the UI and underlying systems