Business Services Delivery Director

Salesforce

Director of Business Services Delivery at Salesforce responsible for strategizing and executing transformational engagements. Fostering growth and optimizing client operations through strategic guidance.

Posted 5/19/2026full-timeRemote • California, Illinois, New York, Washington • 🇺🇸 United StatesLead💰 $197,300 - $313,700 per yearWebsite

About the role

Key responsibilities & impact

Proactively identify and remediate strategic "roadblocks" or gaps
Conduct current-state assessments and lead process redesign efforts
Execute complex, large-scale transformation engagements
Provide strategic guidance necessary to ensure realized value

Requirements

What you’ll need

Strategic Delivery & Alignment
Business Process Reengineering
Operational Excellence
Vision to Value Advisory
Account Growth & Strategic Innovation

Benefits

Comp & perks

time off programs
medical
dental
vision
mental health support
paid parental leave
life and disability insurance
401(k)
an employee stock purchasing program

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Business Process ReengineeringOperational ExcellenceStrategic DeliveryTransformation Engagements

Soft Skills

Strategic GuidanceProactive Problem SolvingLeadershipCommunication