Salesforce

Security Engineer

• Design and implement scalable data models, domain contracts, and schemas with strong guarantees on performance, integrity, lineage, and governance.
• Build and optimize batch and streaming pipelines (ETL/ELT, near-real-time) with clear SLAs on latency, quality, and cost.
• Drive platform reliability through observability primitives including SLIs/SLOs, freshness and completeness checks, lineage tracking, and automated parity tests.
• Develop, validate, and deploy statistical and ML models for security use cases such as anomaly detection, behavioral modeling, and risk scoring.
• Productionize models as reliable services with well-defined APIs, feature stores, versioning, and continuous monitoring for drift, bias, and performance.
• Translate large-scale security telemetry into actionable risk intelligence and automated decisions.
• Design and deliver agentic workflows that combine perception, reasoning, and action to reduce time-to-detection and time-to-mitigation.
• Integrate LLMs with security pipelines to automate root-cause analysis, contextual explanations, investigation summaries, and response orchestration.
• Expose read-only and action APIs for downstream systems and dashboards (e.g., executive, SOC, and customer-facing views).

Lead Member of Technical Staff – Security Data Science, ML Engineering

Account Executive

• Employ your wealth of sales knowledge, with new technologies, and AI modeling to identify and position Agentforce opportunities with potential customers.
• Collaborate and work closely Salesforce Sales team to find opportunities to drive Agentforce growth at current and new customers
• Conduct comprehensive technical discovery to analyze sophisticated business problems and demonstrate how Agentforce’s capabilities can deliver impact at scale
• Source and qualify Agentforce opportunities that fit our ideal customer profile.
• Conduct in-depth discovery sessions to assess client’s sophisticated business needs,
• Collaborate across cross-functional teams to show up as 'One Salesforce' and ensure a seamless client experience throughout the entire sales process.

Enterprise Account Executive

Financial Planning and Analysis

• Deliver technical work (as a senior technical architect) on Financial Services domain projects at 25% utilization
• Balance leading your team of Technical Consultants, Architects and Managers
• Responsible for hiring, training, and mentoring our Technical Consultants on Insurance and Financial Services
• Implement successfully in turning the program design of our Solution Architects and Technical Architects into highest-quality solutions that meets the customers’ needs
• Serve as a trusted advisor to the client, guiding customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
• Identify and lead internal critical initiatives to grow the Insurance and Financial Services consulting practice
• Lead Enterprise Architecture and Governance for an enterprise-level customer engagement
• Lead functional and technical workshops
• Ensure the success of these teams while securing the highest CSAT and business outcomes
• Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party stakeholders
• Establish trust with the customer’s leadership

Senior Manager, Technical Consulting – Finance or Insurance

Manager

• Develop and execute win/win negotiation strategies for medium and large account contract renewals that maximize contract value while protecting and enhancing customer trust.
• Partner with Account Executives to fully understand and develop a clear renewal strategy for each customer based on data driven decisions
• Maximize account growth opportunities by playing an active role on the account team and helping to identify incremental opportunities upon contract renewal.
• Own, drive and manage the renewals process in collaboration with the account team.
• Collaborate with internal resources (Competitive Intelligence, Pricing, Product Management, Customer Success, Account Executives, etc...) to develop comprehensive 'win' strategies for renewals.
• Identify customer requirements, uncover roadblocks, and demonstrate strong account management and commercial capabilities to drive renewal to on-time closure.
• Provide executive management with complete visibility to renewals and solicit executive involvement as required.
• Accurately maintain/update a rolling 365 day forecast of renewals in your territory and ensuring any uncovered risk is clearly communicated in order to develop resolution strategies
• Follow and adhere to best practices for all internal processes including, but not limited to, Opportunity Management, Data Quality and accuracy, Quotations and Forecasting
• Adopt new initiatives and programs pro-actively and act as a subject matter expert and mentor to other members of the extended team
• Engage in strategic account planning with key stakeholders at AVP, RVP level to ensure accountability across teams.
• Acts as a Renewals brand ambassador.
• Achieves financial and strategic targets for minimizing attrition, positioning favorable terms and boosting incremental revenue via up-sells, cross-sells and add-ons

Principal Renewals Manager

Director

• Define and execute the strategic vision for competitive intelligence and market foresight within Workforce Innovation
• Lead the development of market intelligence frameworks that anticipate workforce disruption and inform enterprise-wide strategy
• Build executive partnerships across ES Product, GTM, Workforce Intelligence, and Operations to embed intelligence into strategic planning cycles
• Lead the monitoring and synthesis of the competitive landscape across hyperscalers, AI-native startups, and talent competitors to identify workforce innovation trends, emerging job architectures, skills economies, and organizational design patterns
• Establish competitive intelligence frameworks and executive briefings that translate market signals into strategic implications for workforce transformation with clear recommendations and decision frameworks
• Build proprietary research methodologies that synthesize insights from academia, think tanks, industry analysts and thought leaders to identify high-impact trends 12-18 months before they become mainstream
• Design predictive models that track competitor talent strategies, organizational moves, and external hiring signals to inform enterprise role taxonomy, total rewards strategy, and employer brand positioning
• Serve as the team’s futurist on workforce trends, providing market intelligence that shapes multi-year strategic planning and investment decisions
• Partner with leadership to translate complex research into strategic narratives that drive organizational change and innovation
• Lead the development of thought leadership content (research reports, white papers, presentations, etc.) that establishes Salesforce as the definitive voice in agentic workforce transformation
• Build and scale the competitive intelligence function, including establishing operating rhythms, and creating scalable processes
• Cultivate a world-class external intelligence network including researchers, industry analysts, workforce innovation practitioners, and academic institutions
• Design and facilitate executive-level innovation labs and strategy sessions

Director, Workforce Innovation – Competitive Intelligence, Market Foresight

Customer Success Manager

• Serve as the single point of customer accountability responsible for orchestration of all Signature deliverables and experience
• Cultivate and maintain stakeholder relationships with the customer’s IT and business executive leadership, sponsors, and decision-makers within customer organizations that have purchased Signature
• Help your customers achieve their business goals and outcomes on the Salesforce platform by: Coordinating the completion of the Signature Success catalog of services as required for your customer
• Providing timely, proactive Salesforce feature guidance based on the areas of interest for your customer
• Acting as an advisor to your customers for the adoption of new features of Salesforce’s annual release schedules and identifying potential challenges and risks to your customer's implementation
• Communicate the value of Signature Success
• Be accountable for ensuring all collaborators understand this value so that customers continue to renew and expand Signature Success
• Partner up with internal stakeholders on license renewals and expansion
• Act as an advocate for customers during the triage and resolution of high severity cases to assist with the timely resolution of these issues

Customer Success Manager, Tableau/Business Intelligence Solutions

Product Marketing

• Be the product Go-To-Market expert for stakeholders across product, marketing, and distribution for the specific product line that you represent
• Develop succinct and effective sales training materials (demos, training, FAQs, etc.), making it easy for non-technical sales to understand our complete suite technology.
• Align to named global distribution leaders to drive marketing and sales alignment, sales programs, and pipeline generation
• Define and build repeatable demos, sales plays, competitive programs, and create high-quality content, while aligning to supporting marketing campaigns
• Lead and create the core value proposition and selling points. Translate our marketing & industry-focused initiatives into actionable programs to help fuel the sales pipeline, close deals, and deliver growth.
• Build consensus, alignment, and engagement across Campaigns, Creative, Product Marketing, Product Management, Sales, Pricing Strategy, and Customer Success
• Lead messaging and positioning strategy and execution for target personas in partnership with global Go-to-Market, Campaigns, Content, and Corporate Marketing teams.

Senior Product Marketing Manager, Service Cloud

Solutions Engineer

• Partner with Account Executives to understand our Customer’s unique business goals and challenges throughout the sales cycle.
• Present Executive level product demonstrations to key business Stakeholders highlighting the Value of SPM
• Be a SME, both internally and externally, through establishing technical credibility and professional rapport with client account stakeholders through product demonstrations and technical discovery calls
• Be an innovator who can create new solutions using out-of-the-box thinking to enable client's business initiatives to be realized
• Execute enablement activities (Webinars, Best Practices, Knowledge Share, etc.) to both our Customers and our internal peers.
• Actively enable the broader Solution Engineering team and cross-functional distribution to team to more effectively position the value of the SPM solution within the Salesforce portfolio
• Become an expert in all SPM applications while maintaining a very high proficiency in the Salesforce platform
• Routinely engage with sales and product development teams to provide product and client feedback and identify opportunities to further improve our products, sales/implementation processes, and overall customer experience
• Partner with Account Executives to identify and utilize Salesforce internal resources (Account Executives, Solutions Engineers, etc.) to build SPM brand awareness, assist in sales cycles, and close enterprise business deals

Senior/Lead Solution Engineer – Spanish Speaker

• Coordinate and lead the entire solution cycle through close collaboration with other teams
• Understand the customer’s needs, and establish Salesforce’s product as the best solution that solves unique challenges
• Convey a deep understanding of the client’s industry and technology as it pertains to Salesforce’s solutions
• Develop and deliver innovative custom solutions, build and present customized demos of Salesforce products including solution concepts to key decision-makers to address their business issues and needs showing business value
• Participate in all appropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position
• Attain quarterly and annual objectives assigned by management
• Respond efficiently to RFPs
• Lead the technical side of the sales cycle
• Have a strong curiosity about growing your career and participating in our internal training programs and mentorship initiatives

Lead Account Solution Engineer – Public Sector

• Partner with sales teams to drive digital transformation initiatives for automotive and manufacturing enterprises, positioning Salesforce as the platform for the agentic enterprise where AI agents work alongside humans to drive business outcomes
• Lead technical discovery sessions to understand complex business processes across manufacturing operations, supply chain, dealer networks, and customer experience, translating requirements into comprehensive Salesforce solutions spanning across the portfolio
• Demonstrate and articulate how Agentforce and autonomous AI agents can transform customer-facing and internal operations—from intelligent service agents handling customer inquiries to autonomous SDR agents qualifying leads and autonomous sales coaches optimizing rep performance
• Build and present compelling business cases that connect technical solutions to measurable business outcomes, focusing on revenue growth through platform expansion, cross-cloud opportunities, and demonstrating clear ROI
• Design and deliver impactful demonstrations, customer workshops and POCs that showcase the art of the possible, that drives operational efficiency in automotive/manufacturing contexts
• Establish yourself as a strategic technology advisor to C-level and senior technical stakeholders, understanding their industry challenges around lead-to-cash, connected products, dealer management, warranty management, and evolving customer expectations
• Identify opportunities to expand Salesforce footprint within existing accounts by uncovering new use cases across departments and business units, driving NNAOV through strategic platform growth
• Work closely with product specialists, industry advisors, architects, and customer success teams to ensure seamless handoffs and contribute to the broader solution engineering community through knowledge sharing and best practice documentation

Account Solution Engineer – Automotive/Manufacturing

• Assist in expanding customer base in the Department of War community
• Acquire new accounts and generate new business
• Take complete ownership of assessing customer business problems

Senior Account Executive, Defense Retail

• Engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform
• Build positive, trusted relationships with key stakeholders and c-suite decision makers
• Develop opportunities through both warm leads and whitespace prospecting
• Drive the overall long-term strategy for assigned accounts
• Coordinate internal Salesforce resources to meet customer business needs
• Share the Salesforce value proposition for channel revenue management solutions
• Address customer pain points such as inefficient partner strategy
• Drive growth within existing assigned accounts

Account Executive – Partner Cloud

Sales

• Partner with strategic customers, assessing their Industry Cloud implementations and delivering expert recommendations on technical architecture, solution design, application lifecycle management, reliability, and feature adoption.
• Serve as a trusted Subject Matter Expert (SME) in your designated Industry Clouds, providing guidance on architecture, technology strategy, thought leadership, and product best practices.
• Communicate complex technical concepts for diverse audiences, from technical teams to executive leadership.
• Identify capability gaps and design inefficiencies, recommending product enhancements or custom solutions that drive customer success.
• Build strong relationships with internal and external partners to foster connections that drive success and business growth.

Senior Salesforce Architect

Backend Engineer

• Brainstorm with Product Managers, Designers, and fellow Engineers to conceptualize and build new enterprise security and compliance features
• Produce high-quality code and contribute heavily to projects that secure the Slack platform
• Actively own core security features or systems (like our SSO, SCIM, or EKM architecture)
• Assist our skilled support and operations teams in triaging and resolving production issues
• Mentor other engineers, provide deep code reviews, and elevate our engineering standards

Staff Backend Software Engineer – Enterprise

• Deliver technical work (as a senior technical architect) on Financial Services domain projects at 25% utilization and balance that with leading your team of Technical Consultants, Architects and Managers.
• Responsible for hiring, training, and mentoring our Technical Consultants on Financial Services so they can implement successfully in turning the program design of our Solution Architects and Technical Architects into highest-quality solutions that meets the customers’ needs.
• Serve as a trusted advisor to the client, guiding customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
• Identify and lead internal critical initiatives to grow the Financial Services consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise
• Work closely on projects with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs
• Lead Enterprise Architecture and Governance for an enterprise-level customer engagement.
• Demonstrate leadership skills in designing, delivering, testing, and deploying.
• Lead a project team of developers focused on driving optimized solutions for our FSC clients leveraging Salesforce Financial Services Cloud, Service Cloud, Sales Cloud, and Experience Cloud
• Ensure the success of these teams while securing the highest CSAT and business outcomes
• Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party stakeholders
• Establish trust with the customer’s leadership, promoting and/or implementing best practices with SFI and Salesforce
• Highlight and manage risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion