Salesforce

Solutions Engineer

• As a Solution Architect, you will be serving as a strategic advisor and Salesforce product and platform authority to the company’s largest, most sophisticated enterprise customers.
• Serve as a trusted advisor to the client
• Identify and lead internal critical initiatives to grow the consulting practice; serve as an active contributor to the community’s overall knowledge base and expertise
• Guide customers and colleagues in rationalizing and deploying new technologies that drive increased business value
• Work collaboratively and having very strong communications skills, especially in instructing sophisticated concepts, and creative, prescriptive thinking across various levels of a client organization
• Identify and proactively lead risk areas and commit to seeing an issue through to complete resolution
• Handle customer expectations; negotiate solutions to sophisticated problems with both the customer and third-party partners
• Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward
• Drive a program vision while advising and articulating program/project strategies to enable technologies including the Salesforce platform

Senior Solution Architect - PubSec

Director

• Own the end-to-end product readiness strategy for Agentforce and Data 360, ensuring every new feature and release is accompanied by a complete enablement plan for customer-facing teams
• Build and maintain a structured product feedback loop that captures field and customer signals and routes them to Product and Engineering to inform roadmap prioritization
• Partner closely with Product, PMM, and Engineering to influence feature development based on support trends, customer adoption gaps, and field insights
• Ensure Support, Customer Success Guides, and Architects are fully enabled to action customer requests across all new Agentforce and Data 360 features and functionality ahead of each release
• Develop scalable, repeatable enablement programs that minimize reactive support demand and maximize proactive customer guidance
• Drive measurable reduction in case volume and investigation rates through product and engineering partnerships
• Track and improve Agentforce on Help performance as a key indicator of self-service effectiveness and field readiness
• Build dashboards and operating cadences to monitor readiness coverage, case deflection trends, and adoption metrics across the portfolio
• Represent the Readiness function in senior leadership forums, bringing data-driven insights and clear recommendations.

Senior Director, Global Supportability – Readiness

IT Support

• Engage with clients as a Salesforce Customer 360 architecture expert
• Act as a trusted advisor across the customer lifecycle
• Translate customer goals into sequenced, dependency-aware roadmaps
• Travel to customer engagements is around 30%
• Determine which Salesforce technologies to leverage in a customer's architecture landscape
• Ensure alignment between intended architecture and implemented solutions
• Design and evangelize scalable, extensible solutions
• Tailor solution strategies to industry-specific compliance, data, and operational models

Enterprise Architect 8 – Retail and Consumer Goods

Backend Engineer

• Serve as a trusted advisor to the client
• Identify and lead internal critical initiatives to grow the consulting practice
• Guide customers in rationalizing and deploying emerging technologies
• Work collaboratively, having very strong communications skills
• Identify and proactively manage risk areas and commit to seeing an issue through
• Manage customer expectations; negotiate solutions to complex problems
• Review and correct project/program direction to keep programs on track
• Work closely with Delivery Managers and Solution Architects to architect technology solutions

Senior Technical Architect – PubSec FedCiv

• Serve as a trusted advisor to the client
• Identify and lead internal critical initiatives to grow the consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise
• Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
• Work collaboratively, having very strong communications skills, especially in teaching complex concepts and creative, prescriptive thinking
• Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution
• Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners
• Review and correct project/program direction, approach, and key artifacts to keep programs on track, while ensuring solutions are extendable and maintainable going forward
• Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs
• Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform

Senior Technical Architect – PubSec SLED/NGO

• Serve as a trusted advisor to the client
• Identify and lead internal critical initiatives to grow the consulting practice
• Guide customers and colleagues in rationalizing and deploying emerging technologies
• Work collaboratively with strong communications skills
• Identify and proactively manage risk areas
• Manage customer expectations; negotiate solutions to complex problems
• Review and correct project/program direction, approach, and key artifacts
• Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions

Technical Architect – PubSec

• Serve as a trusted advisor to the client
• Identify and lead internal strategic initiatives to grow the consulting practice; serving as an active contributor to the community’s overall knowledge base and expertise
• Guide customers and colleagues in rationalizing and deploying emerging technologies that drive increased business value
• Work collaboratively and having very strong communications skills, especially in teaching complex concepts, and creative, prescriptive thinking
• Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution
• Manage customer expectations; negotiate solutions to complex problems with both the customer and third-party partners
• Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward
• Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs
• Contribute to a program vision while advising and articulating program/project strategies on enabling technologies including the Salesforce Platform

Technical Architect – Senior Technical Architect, PubSec

Salesforce Developer

• Serve as the Sr technical Architect for Salesforce Life Sciences Cloud implementations, including Health Cloud and other related Salesforce products.
• Architect and design scalable, secure, and high-performance Salesforce solutions that align with industry best practices and compliance standards (e.g., HIPAA, PHI, GxP).
• Define and oversee data models, security architecture, API integrations (FHIR/HL7), and performance optimization strategies.
• Lead a team of architects focused on driving optimized solutions for our Health industry clients leveraging Salesforce Health Cloud, Service Cloud, Sales Cloud, and Experience Cloud.
• Create integration, data migration and implementation strategies that maximizes standard out of the box capabilities from the product.
• Serves as a trusted advisor to the client.
• Lead the technical architecture team for an enterprise level customer engagement.
• Participate in pre-sales activities such as discovery and technical deep-dive sessions, Proof-Of-Concept development with prospects, estimations, help in creating release roadmap, timelines etc.
• Connects with Salesforce Product teams to support client implementations.
• Lead functional and technical workshops.
• Demonstrate leadership skills in designing, delivering, testing, and deploying.
• Work collaboratively and have very strong communication skills & creative thinking.
• Play program architect and advisory role, as needed.
• Expertise in User Journey preparations, User Story reviews, Data Modeling, Apex Design Patterns, LWC, and other modern UI techniques.
• Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business partners that shape the architectural vision, and establish a program architectural roadmap.
• Lead customer expectations; negotiate solutions to sophisticated problems with both the customer and third-party partners
• Guide our customers, partners, and implementation teams on how best to implement digital transformation with the Salesforce platform using Salesforce Industries.
• Establish trust with the customer’s leadership, promoting and/or implementing standard processes with SFI and Salesforce.
• Build out sophisticated business processes using native Salesforce Industries technology and the toolkit of the platform and integration tools.
• Research, recommend and implement AppExchange applications and Salesforce upgrades to help meet business needs.
• Successfully create custom enterprise applications using Salesforce.com and integrate Salesforce.com with other enterprise systems.
• Work closely with Delivery Managers, Solution Architects and directly with clients to architect technology solutions to meet client needs.
• Highlight and lead risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion.

Senior Salesforce Technical Architect – Life Sciences

Recruitment

• Acting as a talent consultant and advocate for internal employees at Salesforce
• Lead the entire recruiting process from initial screening through offer accept
• Enabling candidates and hiring managers on our Internal Recruiting Process and Policies
• Participate in implementing and driving global recruiting programs
• Build an ongoing, balanced pipeline of qualified internal candidates
• Learn the profiles within your supported talent communities so that you can help best match candidates with the appropriate opportunities
• Partner with other departments (Headcount Managers, Compensation, Employee Success) to drive the recruiting process

Internal Recruiter – Contract

Full-stack Engineer

• Lead the design, deployment, and scaling of compliance automation within Product Security
• Own the technical roadmap for encoding Common Controls Framework
• Lead a program along with a team of compliance engineers
• Architect and operate continuous control monitoring
• Deploy agentic automation for compliance lifecycle tasks
• Own the engineering standards and code review culture for compliance artifacts
• Partner with compliance, product, and engineering as a technical counterpart

Technical Lead, Compliance Engineering – Automation

Chief Marketing Officer

• Own the SMB narrative end-to-end.
• Develop and maintain the definitive positioning and messaging framework for Salesforce's SMB segment.
• Lead high-impact go-to-market (GTM) strategies for new product releases and features targeting SMB buyers.
• Build the tools and content that make SMB Account Executives (AEs) and Sales Development Representatives (SDRs) unstoppable.
• Act as the authority on the SMB market — buyer behavior, competitive landscape, macro trends, and the evolving AI opportunity.
• Lead the team’s integration of AI into operations — leveraging Agentforce to scale content, research, and execution.
• Lead, develop, and inspire a team of talented product marketers.

Senior Director, SMB Product Marketing

• Partner with customer-facing team leaders to map and analyze customer requirements for new solutions
• Identify operational inefficiencies, manual processes, and automation opportunities for each solution
• Build solution blueprints and workflow automations using current platform features
• Work directly with AI agents and prompting tools to design automated solutions
• Validate, test, and iterate blueprints for accuracy, consistency and performance
• Document solution architecture, demonstrations, and implementation guidelines
• Provide detailed feedback to Product Managers regarding feature gaps and enhancements needed to support solution scalability
• Support rollout and enablement of blueprint solutions across teams and customers

Solutions Product Manager – Agentforce Operations, Financial Services

Infrastructure Engineer

• Success will be measured by your growing contributions to the reliability, scalability, and developer experience of the platform services our team builds and operates across our multi-cloud Kubernetes fleet.
• Build and maintain platform services and automation in Go and Python that help manage Kubernetes clusters across AWS, Azure, GCP, and OCI.
• Contribute to continuous deployment pipelines using GitOps tooling (Flux, Argo CD) and infrastructure-as-code frameworks (Pulumi, Terraform) to enable safe, repeatable releases.
• Take part in fleet initiatives such as cluster lifecycle automation, upgrades, policy enforcement, and observability improvements, with guidance from senior engineers.
• Partner with SRE, security, and product engineering teams to understand their needs and help deliver self-service platform capabilities that reduce toil.
• Be an AI amplifier : use AI tooling in your everyday engineering workflows — agentic coding assistants (e.g., Claude Code) for development, code review, automation, and operational runbooks — to force-multiply your output as you ramp.
• Develop an agentic mindset : learn to spot repetitive operational work and propose agent-driven or AI-augmented automations that reduce manual effort.
• Participate in design reviews and code reviews, write clear technical documentation, and grow your platform and cloud-native expertise.
• Join on-call rotations as you ramp and help improve the operational posture of the platform through automation and post-incident learning.

Cloud Infrastructure Engineer

Compliance

• Design, implement, and maintain Salesforce’s ITAR compliance program
• Serve as Salesforce's designated ITAR Empowered Official
• Review and sign export license applications
• Conduct due diligence to verify eligibility of transaction parties
• Manage ITAR registration with DDTC
• Manage commodity jurisdiction classifications
• Act as primary defense trade export control resource for business teams
• Prepare, submit, approve, and manage authorizations to engage in regulated activities
• Track and report to DDTC regarding political contributions and thresholds

Export Control Manager – ITAR Compliance

Engineering Manager

• Demonstrate deep business, industry, and product knowledge
• Manage a team of Developer Support Engineers
• Manage workflows and schedules for direct reports
• Develop an understanding of customer’s Salesforce implementation
• Guide customers on org strategy and governance
• Identify risks to customer business goals and build mitigation plans
• Build and cultivate executive-level relationships with customers
• Recommend additional Salesforce services as needed
• Proactively communicate technical product changes