Salesforce

Account Executive

• Unlock the untapped potential of our Platform by collaborating with Account Owners (Core Account Executives) to deliver relevant insights to your accounts
• Achieve a dedicated quota for Platform Cloud product sales while establishing yourself as a trusted advisor to our customers
• Become a go-to expert on our Platform portfolio and its value to customers
• Create and maintain a dynamic Territory Plan and contribute to Key Account Plans to set yourself up for success
• Generate new leads through proactive prospecting and assist your team in qualifying opportunities
• Exceed annual sales quotas by guiding clients through the full sales cycle, addressing their unique challenges
• Promote the power of the Platform, sharing customer success stories to illustrate its value
• Enable and educate internal teams to identify and qualify Platform opportunities effectively
• Collaborate with Salesforce Partners and Consultants to align on strategies and solutions
• Strategize, negotiate, and close deals to drive mutual success

Platform Account Executive

Program Manager

• Define and evolve the Commerce Cloud operating model
• Serve as a trusted advisor to C-suite and EVP/SVP-level stakeholders, providing data-driven insights to influence strategic decision-making and risk mitigation
• Drive high-cadence forums and "Deep Dive" reviews to unblock technical hurdles, streamline advance release planning, and ensure business-critical milestones are met
• Act as a catalyst for change within Product & Technology, fostering a culture of "Beginner’s Mind" innovation while maintaining the rigor of a world-class SaaS delivery engine
• Oversee the end-to-end lifecycle of the Agentforce Commerce Cloud portfolio, ensuring complex dependencies across scrum teams and divisions are seamlessly integrated
• Recruit, mentor, and elevate a world-class team of TPMs, scaling their impact and aligning their growth with Salesforce’s long-term AI strategy

Senior Director, Technical Program Management

Software Engineer

• Define and lead the vision to systematically automate manual compliance workstreams, engineering scalable processes that align with enterprise risk priorities
• Recruit and lead a specialized team of compliance engineers, establishing technical standards and an engineering culture required to modernize controls within the DET environment
• Architect an end-to-end agentic ecosystem to autonomously manage the compliance lifecycle, transitioning from manual evidence collection to automated, "push-button" execution
• Direct the design and delivery of automated workflows and real-time dashboards (Tableau) to provide leadership with data-driven visibility into control health
• Partner with SOX teams and external auditors to ensure engineering solutions meet rigorous standards, driving formal audit reliance on automated evidence

Director, Technology Risk & Controls – Compliance Engineering

Analytics Engineer

• Champion the development of canonical, single-source-of-truth golden data assets that serve Customer Success teams
• Build self-serve data capabilities that empower users to access, explore, and act on trusted data with minimal friction
• Partner with leadership across the company to identify and prioritize the highest-value opportunities
• Work across Data Engineering, Architecture, Platform, and Governance teams within IT as well as key partners in Analytics & Data Science to ensure data products are scalable and reliable
• Own the target setting process and success metrics for the CS portfolio
• Establish and evolve product development practices across the team
• Influence external product roadmap with best internal practices through storytelling, clear documentation, enablement programs, and change management
• Data Instrumentation & Strategy: Defining what data needs to be collected to measure product success
• Data Governance & Ethics: Managing data privacy (GDPR/CCPA) and ensuring the ethical use of AI/ML models.
• Defining 'North Star' Metrics: Moving beyond vanity metrics to find the data points that correlate with long-term growth

Lead Analytics Engineer

Engineering Manager

• Demonstrates deep business, industry, and product knowledge to ensure customer success
• Specializes in one or more lines of business, ensuring customer value realization
• Manages a team of Engineers and Architects
• Collaborates with multi-functional teams, architects, product owners
• Advocates for technical excellence and helps teams make good decisions
• Participates in architecture discussions and planning
• Conducts interviews and hiring of qualified individuals
• Builds and ships high-quality, production-grade software using modern engineering practices

Senior Manager, Software Engineering

Architect

• Be a trusted Marketing Cloud Subject Matter Expert for the broader Success Architect organization
• Engage with our Signature and Strategic customers to evaluate and recommend optimization strategies for technical architecture, DevOps, performance, and solution design specific to Marketing Cloud
• Translate complex technical concepts for audiences ranging from Technical, Business to Executive Stakeholders
• Identify and evaluate capability gaps for standard product capability or identify creative solutions through customization
• Facilitate and influence Executive stakeholders while aligning technology strategy to business value and ROI
• Develop and run playbooks aligned with our Success Architect engagement catalog, tailored to the unique needs and opportunities of Marketing Cloud customers
• Build strong relationships with both internal and external business partners, contributing to broader goals and growth

Success Architect – SFMC

Backend Engineer

• Serve as a trusted advisor to the client
• Identify and lead internal strategic initiatives to grow the consulting practice
• Guide customers and colleagues in rationalizing and deploying emerging technologies
• Work collaboratively and having very strong communications skills
• Identify and proactively manage risk areas and commit to seeing an issue through to complete resolution
• Manage customer expectations; negotiate solutions to complex problems
• Review and correct project/program direction, approach, and key artifacts
• Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions
• Contribute to a program vision while advising program/project strategies

Senior Technical Architect – Salesforce

General Counsel

• Lead, mentor, and support legal team members
• Negotiate and close government contracts
• Review, negotiate, draft, and drive turnaround times on high-value agreements
• Provide rapid, business-savvy legal advice
• Work closely with sales and privacy teams

Senior Corporate Counsel

• Sell the full Salesforce platform — or a specific cloud solution — to both new and existing customers across assigned accounts.
• Develop a deep understanding of how businesses operate and what drives decisions at the executive level.
• Uncover customer challenges and map Salesforce solutions across multiple lines of business to create demand and close revenue.
• Build trust and credibility with customers as a strategic partner, selling on value and delivering measurable business outcomes.

Account Executive – Small, Medium, and Growth Business

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Cloud Engineer

• Own software projects end-to-end — from scoping and design through delivery and iteration
• Architect and build a next-generation internal platform
• Deliver cutting-edge solutions leveraging containerization, virtualization, and a broad suite of AWS services
• Author, extend, and improve Terraform modules
• Design and implement an in-house system to deploy, manage, and scale applications for service owners
• Partner directly with development teams to identify performance bottlenecks
• Build strong, trusted relationships with service owners
• Champion a culture of platform efficiency
• Make a measurable financial impact

Software Engineer II, Cloud Infrastructure

• Lead software projects end-to-end — from scoping and architecture through delivery, iteration, and long-term ownership
• Architect and build a next-generation internal platform that gives engineering teams a powerful foundation to innovate quickly
• Deliver cutting-edge solutions leveraging containerization, virtualization, and a broad suite of AWS services
• Author, extend, and improve Terraform modules that power infrastructure-as-code across Slack
• Design and implement an in-house system to deploy, manage, and scale applications for service owners
• Partner directly with development teams to identify performance bottlenecks and drive cloud efficiency improvements
• Build strong, trusted relationships with service owners — serving as a go-to advisor on cloud architecture and best practices
• Champion a culture of platform efficiency by sharing knowledge, writing runbooks, and leading internal enablement sessions
• Mentor and grow junior engineers, scaling the impact of the team through thoughtful technical leadership
• Make a measurable financial impact — driving millions of dollars in cloud cost savings annually
• Participate in on-call rotation and collaborate with our operations team to triage and resolve production incidents with urgency and precision
• Build observability and introspection tooling that gives engineers deep, real-time visibility into system health and bottlenecks

Senior Software Engineer, Cloud Infrastructure

Product Manager

• Define and execute vision, strategy, and roadmap for Agentforce Operations Private Cloud Edition (PCE) product offerings: especially in Trust, Compliance, Security, Privacy, Scalability, Accessibility, and Enterprise-readiness.
• Dive deeply into product/platform architecture to ensure it supports key requirements of enterprise customers from both public and private sectors: secure cloud operations, AI/ML-enabled decision support, operational resilience.
• Lead the definition, planning, and delivery of feature work and compliance efforts, coordinating across development, testing, UX/design, security, legal, and ops teams.
• Collaborate closely with customers, partners, Forward Deployed Engineers (FDEs), User Experience (UX), and User Research & Insights teams to identify opportunities and validate solutions.
• Define and execute the product strategy for Agentforce Operations Private Cloud Edition (PCE), including refining pricing and packaging model focused on customer outcomes.
• Drive the go-to-market (GTM) strategy and execution for new products and features to ensure a successful launch.
• Lead cross-functional product launch activities, ensuring sales and marketing teams are equipped to drive adoption and revenue.
• Evangelize product value internally - Salesforce teams, engineering, product leadership leadership - and externally: enterprise and government customers, prospects, events.
• Establish and track clear success metrics; ensure visible progress every release toward closing gaps and maturing capabilities.

Product Management Director – Agentforce Operations, Private Cloud Edition

• Plan and execute a proactive executive customer engagement strategy aligned to TMT-CBS revenue goals, including account-level engagement planning, geographic market tours, pipeline reviews, and event-based engagement for top accounts.
• Own the full execution lifecycle for high-level customer meetings- including outreach, executive briefings, and follow-up- while acting as a strategic advisor to account teams on meeting preparation, deal execution, executive mapping, and customer-facing communications.
• Lead end-to-end executive experience programs at flagship Salesforce events (Dreamforce, Connections, World Tours) and major third-party industry events (CES, Cannes, Davos), including Customer Advisory Boards (CABs), Executive Summits, roundtables, VIP dinners, and CXO speaking engagements.
• Partner with Business Unit (BU) Senior Vice Presidents (SVPs) and the Office of the CEO on customer nominations, executive briefing materials, Customer Advisory Board design, and high-impact customer success storytelling for company events and earnings calls.

Manager, Program Management – Executive Engagement

• Lead and govern the design of complex, multi-phased MuleSoft integration projects, ensuring adherence to API-led connectivity and integration patterns
• Identify opportunities and efficiencies in customers IT operating model, and support implementation of the SLDC pipeline to get greater value out of the MuleSoft platform
• Define and scale enterprise integration best practices, reference architectures, foundational assets, and API patterns to drive platform adoption and reuse
• Establish and enforce DevOps models, CI/CD pipelines, and operational standards, including monitoring, alerting, and full API lifecycle management
• Scale best practices globally through reusable assets, reference architectures, and implementations
• Enable field teams and partners to boost delivery and customer success
• Lead requirements workshops and deliver architectural blueprint documents to influence the strategic direction of projects
• Guide product direction and feature delivery by identifying gaps and providing valuable insights to leadership
• Act as a trusted technical advisor to client executives and internal sales/delivery teams throughout the pre-sales and project delivery lifecycle
• Mentor and coach junior architects, engineers, and consultants on technical design principles, implementation strategies, and customer-facing best practices
• Drive decision-making for complex technical challenges, balancing scope, time-to-market, and technical debt across integration solutions
• Engage with MuleSoft Product Management and Engineering to relay field feedback and influence the platform's future roadmap