Salesforce

Salesforce Developer

• Serve as the technical lead for Salesforce Life Sciences Cloud implementations, including Health Cloud and other related Salesforce products
• Architect and design scalable, secure, and high-performance Salesforce solutions that align with industry best practices and compliance standards (e.g., HIPAA, PHI, GxP)
• Define and oversee data models, security architecture, API integrations (FHIR/HL7), and performance optimization strategies
• Lead a team of developers driving optimized solutions across multi-cloud implementations, ensuring seamless integration between Health Cloud, Service Cloud, and Experience Cloud and Omnistudio framework
• Lead functional and technical workshops
• Demonstrate leadership skills in designing, delivering, testing, and deploying
• Expertise in User Journey preparations, User Story reviews, Data Modeling, Apex Design Patterns, LWC, and other modern UI techniques
• Serve as a trusted advisor to the client driving conversations with their Enterprise Architects and business partners that shape the architectural vision, and establish a program architectural roadmap
• Lead customer expectations; negotiate solutions to sophisticated problems with both the customer and third-party partners
• Guide our customers, partners, and implementation teams on how best to implement digital transformation with the Salesforce platform using Salesforce Industries
• Establish trust with the customer’s leadership, promoting and/or implementing standard processes with SFI and Salesforce
• Build out sophisticated business processes using native Salesforce Industries technology and the toolkit of the platform and integration tools
• Research, recommend and implement AppExchange applications and Salesforce upgrades to help meet business needs
• Successfully create custom enterprise applications using Salesforce.com and integrate Salesforce.com with other enterprise systems
• Work closely with Delivery Managers, Solution Architects, and directly with clients to architect technology solutions to meet client needs
• Highlight and lead risk areas in the solution in a proactive manner, and commit to seeing an issue through to completion

Salesforce Technical Architect, Life Sciences Industry

Account Manager

• Independently organize, drive, and manage entire programs or workstream(s) within a program
• Utilize project management governance and tools to manage timeline, risks, issues, and dependencies
• Represent organization during due diligence, analyzing a target company’s partner ecosystem, formulating an integration strategy, assessing the risks and mitigations to contribute to 'go / no go' acquisition decision
• Define the GP M&A processes and systems integration plan based on deal objectives, GTM goals, and due diligence findings
• Orchestrate cross-functional business leaders through integration or strategic initiative planning across discovery, requirements gathering, roadmap execution, user acceptance testing, and change management
• Collaborate with Information Technology to drive system integration solution decisions that support GTM objectives while adhering to integration guiding principles, data governance standards, and follow the long-term systems roadmap
• Serve as a positive spokesperson to address acquired company employees' systems integration questions and boost awareness about upcoming Salesforce system roadmap and data governance changes
• Collaborate and guide stakeholders to remove roadblocks and progress programs
• Be transparent - communicate often
• Identify key program metrics and report progress
• Plan, manage and run Steering Committee meetings with senior leadership to drive key decisions
• Establish rapport, credibility, trust, and respect throughout the organization at all levels, and be viewed as a team player with exceptional communication, analytical, and leadership skills

Global Partnerships M&A Manager/Senior Manager

Security Engineer

• Partner with sales teams to remove security as a blocker by speaking directly to CISOs, CIOs, and CAIOs, aligning Salesforce’s Trust Layer with their strategic risk appetite.
• Lead the conversation on the safe adoption of Agentforce. Educate customers on prompt defense, data grounding, and how our "Trust Layer" prevents data leakage and toxicity in autonomous AI agents.
• Architect solutions that address complex data residency, discovery, and classification requirements, ensuring customers maintain full control over their metadata and sensitive information.
• Apply deep knowledge of global regulations (GDPR, HIPAA, PCI-DSS) and industry frameworks (NIST CSF, ISO 27001, ISO 42000, SOC2) to validate Salesforce's compliance posture in the context of generative AI.
• Develop and deliver high-fidelity technical demonstrations, often using configuration or light coding, to showcase Data security, DLP and SSPM.
• Work closely with Salesforce Technology & Product Engineering teams to feed back customer requirements, influencing the roadmap for future security and AI governance features.

Principal Security Architect

Manager

• Lead a team of Account Executives
• Accountable for the full team's revenue performance
• Design and execute industry-specific pipeline programs
• Work in close partnership with Sales, Marketing, Pre-Sales, Partner Alliances, Services, and HR
• Regularly report on team and individual results
• Partner with Operations to identify and implement recommendations that improve process, efficiency, and productivity

Manager – Data Foundation

Robotics

• Develop and implement customer acquisition and growth strategy
• Lead and scale high-performing solution engineering organization
• Drive a growth-oriented go-to-market strategy
• Build and sustain strong cross-functional partnerships
• Cultivate and maintain executive-level customer relationships
• Own forecasting accuracy and pipeline health
• Oversee end-to-end sales lifecycle
• Serve as a strategic advisor for sales priorities

Chief Revenue Officer – Agentforce Process Automation & Intelligence

Account Executive

• As a Data Foundation AE, you carry quota for both MuleSoft and Informatica
• Lead deep-dive sessions with CIOs and Data Architects
• Engage with both MuleSoft and Informatica and partner with technical specialists
• Hunt for high-value use cases across both products
• Spend your day translating technical connectivity and data management capabilities into high-level business ROI

Territory Account Executive, SMB – Data Foundation

Business Operations

• Lead a team(s) delivering high-quality Salesforce solutions across custom development, integrations, and data migrations.
• Partner with stakeholders to gather requirements, define strategic objectives, and translate business needs into scalable solutions.
• Architect and document robust Salesforce solutions, leading design sessions and identifying gaps between current and future states.
• Oversee integrations with third-party systems using APIs and middleware, ensuring seamless data flow and system interoperability.
• Enforce best practices, maintainable design patterns, and overall solution quality across implementations.
• Monitor application performance, troubleshoot issues, and ensure thorough testing, debugging, and system reliability.
• Manage releases, enhancements, and environment updates to ensure smooth, low-risk deployments.
• Mentor and develop team members through coaching, reviews, and feedback to drive technical excellence and growth.
• Collaborate with cross-functional partners (e.g., SMEs, architects, product owners) to align on requirements, solution design, and enablement.
• Communicate progress, risks, and outcomes effectively to global stakeholders and leadership.
• Stay current on Salesforce innovations and industry trends to drive continuous improvement.
• Serve as a liaison with Salesforce product teams to support delivery, resolve issues, and influence platform enhancements.

Business Process Director

Operations

• Develop and deliver clear, compelling presentations for senior executive audiences
• Design, develop, and interpret key partner growth metrics, including gap analysis, targeting strategies, campaign execution, market readiness measurement, and training effectiveness
• Lead ongoing business performance analyses to inform day-to-day operations and drive continuous improvement
• Support strategic initiatives and operational reviews by identifying actionable opportunities for improvement
• Translate data into insights and recommendations to guide strategic decision-making
• Advise on organizational design and structure by evaluating alignment opportunities and assessing operational impact

Partner Strategy – Operations Manager

Financial Planning and Analysis

• Support teams in developing the annual business plan, quarterly forecast updates, and financial consolidation by providing required data trends, reports, and insights.
• Build strong relationships with key business partners, establishing trust and gaining an understanding of relevant business drivers.
• Support Bookings and Revenue planning initiatives.
• Conduct deep-dive ad-hoc analysis and modeling to support strategic decision-making in a rapidly changing, dynamic business environment.
• Assist with the financial and operational integration of new acquisitions, specifically supporting the integration of Informatica.
• Develop scalable headcount reporting to support self-service budget requests & insights, including standard costing models to support scenario analysis.
• Work cross-functionally with Finance & Strategy, Recruiting, Employee Services, and Customer Success leadership to ensure alignment and accuracy.
• Demonstrate intellectual curiosity and successfully deliver process improvement while meeting critical deadlines.

Financial Planning & Analysis Analyst

• Selling the entire Customer 360 Platform across a set of existing Salesforce customers and inbound leads for new logos
• Increasing revenue spend within organizations between 1 and 30 employees
• Partnering with internal resources in order to drive additional value and expertise
• Building a point of view on how to help their customers
• Generating pipeline that leads to closed revenue and quota attainment
• Accurately forecasting
• Selling on value and return on investment vs. technical functionality
• Leading customer needs and acting as their internal advocate
• Building credibility and trust while influencing buying decisions
• Demonstrating adaptability and flexibility as part of an ever-growing sales organization
• Leading a high volume of accounts with a strategy on prioritization of your accounts and time
• Uncovering executive-level initiatives and struggles to map back our solutions
• Researching and understanding various lines of business and personas
• Diffusing and overcoming objections throughout the sales cycle

Small Business Account Executive – Non-Profit

Supply Chain

• Ship user-facing features for the Super Agent team that deliver stellar user experiences across the full stack
• Consistently identify and ship improvements to the codebase as you work, whether that's cleaning up technical debt, improving reliability, or strengthening patterns in the areas you touch
• Collaborate with peers across customer, product, and engineering to deeply understand customer needs, make pragmatic tradeoffs that maximize impact, and align on engineering reality
• Contribute to a high-performing team through code review, knowledge sharing, and helping raise the bar on engineering quality in your day-to-day work

Senior Fullstack Engineer, Supply Chain

Full-stack Engineer

• Design and implement complex Salesforce solutions across Sales Cloud, Service Cloud, and custom applications
• Develop solutions using Agentforce, Agent Builder, and AI-driven Salesforce capabilities
• Build sophisticated automation using Flow Builder, including orchestration, screen flows, and auto-launched flows
• Write clean, efficient, and well-documented Apex code following platform best practices and design patterns
• Design integration solutions using REST APIs, Platform Events, Change Data Capture, and infrastructure discovery tools
• Analyze Salesforce releases and proactively recommend features that add business value
• Troubleshoot complex platform issues using deep understanding of Salesforce architecture, order of execution, and governor limits
• Leverage AI-assisted development tools (e.g., Cursor, GitHub Copilot, Agentforce) to accelerate delivery and enhance code quality
• Utilize advanced developer tools including Apex Log Analyzer, Query Plan Tool, and Event Monitoring
• Partner with Business, Product, Architecture, Engineering, and QA teams to deliver scalable, high-performance solutions
• Participate in solution design sessions, providing technical recommendations and architectural input
• Collaborate on roadmap planning and contribute to architectural decision-making
• Mentor and develop team members through knowledge sharing and code reviews
• Contribute ideas and feedback across the team's portfolio of projects
• Design hierarchical data models and self-referential relationships for Configuration Item (CI) dependency mapping
• Implement ITIL Service Configuration Management principles
• Build automated data reconciliation and normalization rules

Software Engineering SMTS, Salesforce

Client Partner

• Drive thoughtful, strategic and enterprise level strategy for our most ambitious customers
• Facilitate qualification, deal cycle participation, account reviews and value assessments
• Accountable for bookings, revenue, margin, CSAT, and value delivered
• Enable smooth transition and partnership into our delivery team with effective margins, staffing plans, approach and Salesforce methodology
• Act as a trusted advisor to our customers to accelerate value and improve customer outcomes
• Pilot awareness within a micro-vertical to develop repeatable motions
• Serve as a key SME, leader, and services consultant to our sales teams
• Serve as the liaison between internal and external teams

Account Partner Director – Strategic Banking, Insurance

QA Automation Engineer

• Build and maintain network automation frameworks that enable infrastructure configuration and operations to be managed through code
• Develop automation workflows that support network provisioning, configuration management, and operational tasks
• Collaborate with network engineering teams to translate standard network configurations into reusable automation modules
• Develop integrations using APIs and infrastructure automation tools to streamline network operations
• Contribute to Git-based development workflows and CI/CD pipelines that support infrastructure automation
• Maintain development and testing environments to validate automation changes before production deployment
• Improve operational efficiency and reliability by identifying manual processes and automating them
• Troubleshoot network infrastructure and automation workflows to support a stable and scalable global network environment

Network Automation Engineer

Support Engineer

• Serve as a Trusted Advisor, drive conversations with our customer's Business Stakeholders armed with best practices for enterprise architecture functions such as Security, Performance, Development Process, Release Management and Application Governance.
• Solve highly visible, technical, global and strategic, enterprise cases and ensure highest levels of customer satisfaction with exposure to all skill groups/areas of the product/platform for the most critical issues.
• Understanding how Signature Support customers use our technology (integration points, implementation setup, etc.) and ensure we understand how they are measured so we can align our success metrics.
• Provide proactive support, including but not limited to; proactive system/limit monitoring and communications, deep Splunk analysis, creating definitions for proactive alerts, working with Customer Centric Engineering and Technical Enablement teams on proactive tuning, and provide recommendations to minimize potential service disruptions.
• Advocate Signature Support customer’s priorities internally within Salesforce.
• Liaise and work closely with the Salesforce R&D and Infrastructure teams on escalated technical issues and product roadmap changes/new features as well as working with R&D on pilot programs.
• Lead the resolution of critical technical issues, providing prompt and complete resolution to technical challenges and business issues.
• Assist developers in troubleshooting their integration with salesforce.com APIs, Apex, Visualforce and implementation of other salesforce.com developer products. This will involve debugging, troubleshooting, and taking responsibility to see that the issue is fully resolved.
• Participation in Signature Support project work, including but not limited to; envisioning and building new monitoring and/or reporting tools, creating or improving existing processes/procedures, as well as developing/providing additional “white glove” support practices associated to incident prediction and prevention capabilities.
• Serve as a Subject Matter Expert (SME) exhibiting the highest level of expertise in providing Salesforce Support. The SME may be asked to review, improve, and approve technical work; to guide others; and to mentor or teach.
• Create knowledge base materials dedicated towards operational efficiency while also empowering and enabling the greater support community. Share best practices with team members to enhance the quality and efficiency of customer support.
• Have familiarity with and participate in a follow the sun support model providing consistent hand-offs to the next geography as dictated by the severity and urgency of issues.
• Ability to orchestrate all salesforce teams efforts and ensure we are single point of contact for all post sales support activities.