Senior Solution Architect - PubSec

Salesforce

Solution Architect serving as a strategic advisor to enterprise customers on Salesforce products. Collaborating on complex engagements and driving customer success through innovative technology solutions.

Posted 7/30/2026full-timeRemote • 🇨🇦 CanadaSenior💰 CA$115,200 - CA$165,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive expertise in Salesforce platform configuration and customization, along with strong leadership in enterprise-level project management using both Agile and Waterfall methodologies. Capable of articulating complex solutions and driving business value through effective communication and strategic advisory.

Highest-signal resume keywords

Salesforce Platform CustomizationEnterprise-Level Project ManagementAgile and Waterfall MethodologiesService Cloud and OmniStudio ExperiencePublic Sector Industry Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Salesforce ConfigurationSystem Architecture DefinitionBusiness Process DetailingUser Story WritingProcess Flow Diagram ToolsUML and Sequence DiagramsFunctional DesignRisk ManagementProgram Vision DevelopmentTechnical Solution Delivery

Soft Skills

Strong Communication SkillsPresentation SkillsCreative Problem SolvingActive ListeningCollaboration

Tools & Technologies

Salesforce GovCloudGovCloud PlusProcess Flow Diagram ToolsUML ToolsSequence Diagram Tools

Industry Keywords

Public SectorEnterprise ImplementationCustomer Relationship ManagementConsulting Practice GrowthSecurity Clearance

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

As a Solution Architect, you will be serving as a strategic advisor and Salesforce product and platform authority to the company’s largest, most sophisticated enterprise customers.
Serve as a trusted advisor to the client
Identify and lead internal critical initiatives to grow the consulting practice; serve as an active contributor to the community’s overall knowledge base and expertise
Guide customers and colleagues in rationalizing and deploying new technologies that drive increased business value
Work collaboratively and having very strong communications skills, especially in instructing sophisticated concepts, and creative, prescriptive thinking across various levels of a client organization
Identify and proactively lead risk areas and commit to seeing an issue through to complete resolution
Handle customer expectations; negotiate solutions to sophisticated problems with both the customer and third-party partners
Review and correct project/program direction, approach, and key artifacts to keep programs on track and solutions extendable and maintainable going forward
Drive a program vision while advising and articulating program/project strategies to enable technologies including the Salesforce platform

Requirements

What you’ll need

5+ years of shown experience in enterprise-level projects using both waterfall and agile software development methodologies throughout the whole life cycle with repeated and known work
Extensive experience with configuration and customization on the Salesforce platform a must.
Authority level experience defining the system architecture landscape, identifying gaps between current and desired end-states, and delivering a comprehensive solution that will enable achievement of the desired business outcomes
Experience leading discovery sessions, defining business requirements, writing user stories and providing detailed system and functional designs
Experience in detailing business processes and wire-framing system designs using process flow diagram tools, UML, sequence diagrams, etc. as well as making recommendations for future state improved processes and system designs
Hands-on technical experience with Service Cloud, OmniStudio and Public Sector (PSS) is required
Strong presentation skills; able to optimally present a point of view and clearly articulate the rationale to a variety of customers
Meticulous individual with the ability to rapidly learn and take advantage of new concepts, business models, and technologies
Strong communication skills, both written and verbal; able to effectively develop materials that are appropriate for the audience.
Must be a standout colleague as demonstrated through a customer qualification of a large scale/enterprise implementation with multiple work streams
A great listener with the ability to connect with people in diverse roles
Resourceful and entrepreneurial thinker who can work through and solve problems
Possible travel of about 25%, but exact travel requirements will vary based on customer.
Degree or equivalent relevant experience required.
Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.).
Experience working with clients within the Public Sector industry.
Experience working with Salesforce GovCloud or GovCloud Plus.
This position requires the ability to obtain and maintain a Canadian Government Security Clearance.

Benefits

Comp & perks

Health insurance
401(k) matching
Flexible work hours
Paid time off
Remote work options