S&P Global

Operations

• The role encompasses 2nd line technical application support & Cloud Infrastructure Management for Markets group of Enterprise Solutions.
• Act as a strategic technology partner to Architecture, Engineering, Business Systems, and Global Service Delivery (L1/L2/L3), ensuring enterprise-grade, resilient, and scalable IT services aligned to business outcomes.
• Establish and lead a collaborative service excellence culture, driving standardized, repeatable, and cost-efficient operational processes with a strong focus on quality, reliability, and continuous improvement.
• Own and govern the Major Incident Management lifecycle, from fault detection and triage through resolution, executive communication, post-incident reviews, and sustainable Root Cause remediation.
• Lead service performance reviews with business and technology stakeholders, identifying systemic improvement opportunities, operational risks, and reliability enhancements.
• Provide overall accountability for people leadership, including talent strategy, recruitment, onboarding, performance management, career development, and succession planning for Service Management and SRE teams.
• Define and evolve enterprise-level observability and reliability frameworks, covering metrics, logs, traces, SLIs/SLOs, and error budgets across hybrid and cloud platforms.
• Own Disaster Recovery, resiliency strategy, and operational readiness, ensuring regular testing, executive assurance, and continuous enhancement of recovery capabilities.
• Serve as a senior technical leader and mentor, guiding SREs, DevOps, and engineering teams while driving adoption of best practices across reliability engineering and operations.

Lead, IT Service Operations

Backend Engineer

• Support and foster a quality-first, agile culture that is built on partnership, trust and sharing
• Design, develop and maintain functionalities to create new solutions on the platform.
• Learning and understanding all aspects of the framework and the project deliverables.
• Be technically deep and provide input on architecture, design and code.
• Be responsible for driving technical design, architecture and implementation of new features and iterations of your project.
• Collaborate closely with business and PM stakeholders in roadmap planning and implementation efforts and ensure technical milestones align with business requirements.
• Implement security measures and compliance standards to protect sensitive data and ensure adherence to industry regulations.
• Maintain comprehensive documentation of platform, processes and procedures for reference and knowledge sharing.
• Ensure the use of standards, governance and best practices in the industry to deliver high quality scalable solutions.
• Ability to adapt communication styles to various audiences, from engineers to business stakeholders and executive leadership.
• Strategic thinker and influencer with demonstrated technical and business acumen and problem-solving skills.

Associate Director – Full Stack Java Developer

Product Manager

• Collaborate with senior stakeholders to help define and execute product vision, strategy, roadmap, success metrics, and prioritization, ensuring alignment with client needs and business objectives.
• Gather, analyze, and translate client, business, and data requirements into scalable product designs, use cases, user stories, and functional specifications.
• Develop and validate UX flows and prototypes (e.g., Figma) in alignment with product standards.
• Lead data-driven product development by analyzing financial datasets and sell-side models; define standardization, normalization, and consensus logic.
• Collaborate closely with engineering, data, UI/UX, QA, and commercial teams to deliver high-quality product enhancements and make informed trade-offs.
• Ensure data quality, governance, and release readiness across data pipelines, backend logic, and front-end workflows.
• Engage with clients and stakeholders to validate workflows, incorporate feedback, and communicate product concepts and roadmap updates.
• Own product documentation and support go-to-market initiatives with clear product, data, and workflow explanations.
• Drive execution with strong ownership, prioritization, and a continuous-improvement mindset.

• Lead the Shared Capability Group, overseeing end-to-end planning and execution of critical enablement initiatives, including the design and governance of templates, internal and external portals, case routing frameworks, knowledge management systems, and issue-tracking mechanisms.
• Define and execute the shared capability strategy aligned to business priorities and customer excellence objectives.
• Design, standardize, and maintain core tools and frameworks to support pre- and post-sales client engagements.
• Enable seamless information flow by ensuring content accuracy, accessibility, and governance across systems.
• Optimize end-to-end processes to improve efficiency, consistency, and turnaround times for client inquiries.
• Establish governance, SLAs, and performance metrics to track effectiveness and drive continuous improvement.

Analyst, Sales Operations/Support

Full-stack Engineer

• Collaborating closely with the team lead and other team members to drive technical deliveries.
• Work in a team environment using Agile practices.
• Develop and implement reliable, scalable technical software with AWS cloud services.
• Learn about various components owned by the team and how these components fit within the overall platform.
• Work with peers to conduct proof of concepts, drive technology and product selection, support pilot implementation.
• Work closely with data analysts, product owners, and other lead developers to address business needs.
• Constantly learn from and educate others to improve yourself and the project.
• Develop front-end and backend components of the Web Application using front-end frameworks like Angular.
• Utilise Continuous Integration and Delivery development.
• Collaborate closely with other developers, testers, front-end designers, and product owners.

Software Engineer

SDET

• Design, develop, and execute test cases (manual and automated) across UI, API, and data layers.
• Participate actively in Agile ceremonies and collaborate closely with cross-functional teams to define, design, and ship new features.
• Apply STLC principles throughout the testing process: from requirement analysis to test closure.
• Develop and apply testing processes for new and existing products to meet client needs.
• Perform functional, system, regression, and exploratory testing.
• Monitor debugging process results and adjust test strategies accordingly.
• Write and maintain automated test scripts using tools such as Selenium, Cypress, or similar.
• Verify data accuracy and consistency using SQL or other database languages.
• Collaborate in requirement reviews, design discussions, and code reviews with a quality-first mindset.
• Identify defects early and provide clear documentation of issues, test results, and coverage gaps.
• Continuously explore and implement new testing tools and methodologies to improve efficiency and effectiveness.
• Provide timely and accurate quality assurance metrics to stakeholders.

Senior Software Development Engineer in Test

QA Engineer

• Work in an Agile environment and adhere to all QA best practices.
• Collaborate with Scrum team members, including engineering and product management, to deliver business functionality on time, with the required quality, and in line with acceptance criteria.
• Develop test cases and scenarios based on requirements and designs; manage defect tracking.
• Initiate, monitor, and control the execution of automated test suites, identifying issues and potential gaps.
• Support QA governance by overseeing test processes, data, and execution metrics to drive team performance improvements.
• Conduct risk analysis for features and projects within your scope of ownership, provide mitigation strategies, and escalate as appropriate.
• Collaborate effectively with both technical and non-technical stakeholders to analyze, debug, and resolve issues.
• Validate data transformations and mappings according to business requirements.

Quality Engineer

Account Manager

• Develop and maintain strong relationships with key decision-makers at client organizations.
• Understand client business needs and provide consultative guidance on the Market Intelligence suite of solutions.
• Drive revenue growth through renewals, upsell, and cross-sell opportunities.
• Collaborate with internal teams (product, marketing, customer support) to ensure client satisfaction and successful onboarding.
• Stay abreast of industry trends, regulatory changes, and competitive landscape to provide actionable insights.
• Deliver product demonstrations, training, and presentations to clients.

Senior Account Manager – Energy & Materials

• Own and grow client relationships post-initial sale, leading renewals, upsells, and cross-sell activity across a defined Alternatives book of business.
• Drive strategic account execution alongside Sales Specialists, identifying whitespace opportunities and expanding product adoption across the MI platform.
• Deliver a best-in-class client experience: Proactively manage client inquiries, provide product and platform training, and serve as a key point of contact to ensure seamless service delivery.
• Stay ahead of client and market trends: Track account activity, segment developments, and fund strategies to anticipate client needs and inform commercial opportunities.
• Collaborate across Customer Success, Product, and New Business Sales teams to present integrated solutions to clients.
• Influence product direction: Channel client feedback into product roadmaps and platform enhancements.

Alternatives Account Manager

Analyst

• Responsible for order fulfillment of online subscription orders.
• User Management (Help Desk) dealing with customer queries related to product access.
• Knowledge to answer simple internal or external customer questions/requests.
• Ability to perform order entry into one or more delivery systems and basic order troubleshooting.
• Responsible for keeping current on the latest technology.

Senior Delivery Analyst

Security Engineer

• Partnering with product engineering teams to design and implement security remediation activities, while serving as the bridge between centralized security and development.
• Applying cloud, application, and development security principles to ensure secure architectures, effective risk mitigation, and consistent adoption of security best practices across product environments.
• Acting as a liaison between the centralized security function and product development and infrastructure support teams.
• Contributing to defining and maintaining security standards, patterns, and best practices, including secure AI development guidelines.
• Reviewing and advising on secure architecture, identity and access management, AI model/data protections, and cloud configurations.
• Defining and enforcing security policies, standards, and procedures.
• Conducting risk assessments, threat modeling, and security posture evaluations.
• Communicating security requirements and risks effectively to both technical and non-technical stakeholders.
• Supporting security assessments and providing recommendations for risk mitigation across cloud, application, and AI workloads.
• Aligning security practices with frameworks (NIST CSF, ISO 27001, CIS Controls, COBIT).

Lead Information Security Engineer

• Design and develop applications, components, and common services based on development models, languages, and tools, including unit testing, performance testing, and monitoring, and implementation.
• Support business and technology teams as necessary during design, development, and delivery to ensure scalable and robust solutions.
• Build data-intensive applications and services to support and enhance fundamental financials in appropriate technologies.( C#, .Net Core, Databricsk, ,Python, Scala, NIFI , SQL).
• Build data modeling, achieve performance tuning and apply data architecture concepts.
• Develop applications adhering to secure coding practices and industry-standard coding guidelines, ensuring compliance with security best practices and internal governance policies.
• Implement and maintain CI/CD pipelines to streamline build, test, and deployment processes; develop comprehensive unit test cases and ensure code quality.
• Provide operations support to resolve issues proactively and with utmost urgency.
• Effectively manage time and multiple tasks.
• Communicate effectively, especially in writing, with the business and other technical groups.

Software Engineer III

Sales

• Define and execute the EMEA OEM sales strategy to achieve and exceed revenue and growth targets.
• Own the OEM sales forecast, pipeline, and deal execution across European markets.
• Identify and prioritize high-growth OEM accounts and expansion opportunities across products and services.
• Lead, mentor, and develop the EMEA OEM Sales team, setting clear commercial objectives and performance metrics.
• Drive disciplined sales execution, including pipeline management, deal reviews, and forecast accuracy.
• Act as executive sponsor for key OEM accounts and strategic deals.
• Build and maintain senior-level relationships with decision-makers at European automotive OEMs.
• Lead and support large, complex negotiations and contract closures.
• Monitor automotive and mobility market trends to anticipate customer demand and competitive dynamics.
• Ensure strong commercial positioning of our offerings against competitors in OEM tenders and negotiations.

Head of EMEA – OEMs Sales Team, Mobility

• Support in defining and executing on the roadmap from concept through launch for Equity Ownership content.
• Acting as Product Owner on an agile scrum team - Create and maintain user stories and a product backlog that describes the end goals and demonstrates the value to our client both external and internal.
• Prioritization of the product backlog and setting the vision/expectation for the stories within the scrum team.
• Liaise between the development team and stakeholders, business, and customers to define requirements, prioritize delivery goals, resolve impediments, and communicate progress.
• Share project deliverables and provide relevant updates around product enhancements and releases with stakeholders.
• Contribute to go to market activities and development and maintenance of client facing documentation.
• Conduct product testing of the existing platform and new enhancements to ensure all released solutions meet our high-quality standards.
• Conduct usage analysis along with market and competitor research.

Product Manager – Ownership

Platform Engineer

• You will have a passion for educating, training, designing, and building cloud computing systems for a diverse and challenging set of customers and partners.
• Have a strong understanding of large-scale cloud computing solutions including setting up and configuring Container platform.
• Have experience working with Azure DevOps tool, Jenkins, Docker and Container Orchestration Service or related cloud technologies.
• Have excellent communication and troubleshooting skills.
• Have ability to present solution of complex problems to technical and non-technical audience.
• Have passion to learn new technologies and grow with team.
• Setup, configure and monitor CI/CD Pipelines and Container platform; conduct routine maintenance work for smooth operation with guaranteed uptime.
• Onboard applications onto the Container platform as demands come.
• Assist various DEV and QA teams during their development and testing following the guidelines provided.
• Work closely with other leads and manager in day-to-day operation activities.
• Conduct regular capacity analysis and POCs.
• Develop and maintain the platform automation tools using Terraform, dashboard and utilities (Java, .NET C#, shell scripting, python etc.).
• Experience with setting up Infrastructure via Infrastructure as Code.
• Lead junior resources providing hands-on guidance and roadmap.