RR Donnelley

Data Scientist

• Develop and implement techniques and analytics applications to transform raw data into meaningful information
• Build and evaluate marketing machine learning models using first- and third-party customer data
• Create and manage end-to-end projects, including analysis design, execution, and summarization of results
• Develop scalable data pipelines for feature extraction using cloud services
• Identify, clean, analyze, and summarize data from disparate and complex sources
• Prototype and implement advanced solutions to improve existing machine learning model performance
• Document research plans, results, and conclusions
• Present research findings and recommendations to audiences with varying levels of experience
• Collaborate with data engineering and operations teams to productionize work
• Automate recurring analyses and model-building activities
• Participate in planning, roadmap, and architecture discussions to evolve AI processes and improve revenue-generating products

Client Services Representative

• Provide post-sales customer contact for inbound order fulfillment of print and print-related services and/or kitting
• Execute print, kitting, and distribution orders received through online systems or direct customer contact
• Serve as lead service professional for customers and internal RRD stakeholders, including participating in or leading client meetings and business reviews
• Support sales and customers by responding to inquiries and requests
• Handle customer concerns and issues, including dispute management and invoice reconciliation
• Provide proof of delivery and order status
• Gather job requirements and translate them into manufacturing, kitting, shipping, and postal instructions
• Create process documentation, workflows, and job aids
• Suggest workflow and process improvements
• Review work for accuracy before production
• Process orders and change notices, obtain delivery commitments and special freight quotes, and verify job instructions, pricing, and quotes
• Perform pricing and generate quotes
• Verify composition or perform copy preparation
• Maintain client inventory items and produce and analyze reports
• Coordinate corrections and changes during work in process
• Train and mentor client care staff
• Lead corrective action processes, investigate root causes, and implement improvements
• Set up new items and manage current inventories
• Act as a communication link between external customers and internal departments
• Participate in special projects and perform related duties

Client Service Professional – Retail Focus

Billing Specialist

• Work directly with the client’s E-billing Manager on ad-hoc e-bill-related management and client requests
• Submit electronic invoices and accruals to clients monthly
• Oversee client transitions to e-billing
• Provide follow-up support to attorneys and clients on electronic billing matters
• Handle high-volume, complex e-submission assignments for key corporate clients
• Ensure client guidelines, internal protocols, and firm guidelines are followed during submissions
• Liaise between billing attorneys/secretarial staff and clients’ electronic billing staff
• Support invoice resubmissions and ensure corrective actions are implemented
• Populate, maintain, and update assigned client data in billing systems and external web applications
• Support e-billing systems by managing user accounts, passwords, security levels, budgets, status reports, and matter profiles
• Perform ad hoc analyses of complex client accounts involving collections, rates, and reduced or rejected invoices

eBilling Analyst

Account Executive

• Represent RRD’s digital products, services, and solutions to clients
• Recognize revenue opportunities and convert leads into long-lasting partnerships
• Promote products and services through a sophisticated consultative sales process
• Develop strategic sales plans to maximize revenue from existing clients, new clients, and prospects
• Act as a digital subject matter expert and mentor less experienced sellers
• Build partnerships and sales strategies by understanding clients’ businesses and marketing/advertising initiatives
• Engage RRD product sales experts to propose optimum customer solutions
• Communicate how RRD products and services fit client and prospect needs
• Manage and grow customer accounts through strategic account management
• Ensure tactical and flawless implementation of products, services, and solutions
• Research, tailor, and teach commercial insights to clients
• Remain the point of contact for addressing client concerns
• Exceed revenue goals and proactively drive revenue
• Prospect for new business to maintain pipelines and increase revenue opportunities
• Travel as necessary

Senior Digital Account Executive – West

Human Resources

• This position is for a Light Equipment Operator 2
• This position is for a 12-hour rotating night shift (6:00am - 6:00pm) (Week 1: Monday, Tuesday, Friday, Saturday, Week 2: Sunday, Wednesday, Thursday)
• Experienced candidates will be eligible for a higher rate of pay.

Light Equipment Operator 2 – 12-hr Rotating Day Shift

Account Specialist

• Coordinate and manage customer on-boarding/client interaction and campaigns for variable print or pre-media throughout the lifecycle
• Gather required data from customers and evaluate objectives and goals to create the project plan
• Submit Statement of Work to legal for approval
• Analyze and review the customer requirements and make determination on the scope of the overall project
• Pull together the appropriate resources/departments required to successfully implement a customer campaign
• Estimate time frames and resources required to successfully complete a project
• Design & implement workflows after evaluating complexity, deliverables, and costs/job profitability
• Maintain the master schedule for all project activities
• Communicate customer project status to appropriate stakeholders and disseminate information on problems or potential delays

Account Integration Specialist

• Lead the early formalization of enterprise data governance, active metadata management, data quality documentation and management and the definition of data access rights
• Socialize data related standards by defining foundational taxonomies, data dictionaries, data lineage documentation and ontologies
• design and manage a continuous Data Governance Lifecycle to certify data readiness for AI
• Gather lessons learned and seamlessly add new domains as data requests are prioritized
• Empower and unite cross-functional teams
• Be the change agent to enable user adoption of data governance processes
• Work to ensure that data is compliant with all applicable requirements including CCPA, SOX, GDPR, HIPAA

Data Governance Specialist – Lead

Attorney

• The Billing Analyst will be responsible for all aspects of client billing including bill preparation, research, analysis, and reporting related to billing
• Implementing client billing guidelines, special billing arrangements and special assignments
• Generate and distribute prebills/proformas, assist with month end processing, draft correspondence
• Perform time and expense transfers and edits, generate reports, manage timeliness of billing, allocate unapplied funds, perform write-offs, cancellations, and post and mail invoices
• Prepare attorney/client invoices, including but not limited to fixed fee, batch, retainer, contingency, etc.
• Ensure accuracy of work product, determine appropriate bill formats, prepare spreadsheets or supplemental billing documents, manage client billing requirements/guidelines
• Understand firm/client fee arrangements, prepare bills for electronic processing, coordinate necessary client/matter changes
• Perform time entry narrative edits and best practice proofreading
• Assist customers with billing inquiries, troubleshoot issues and follow-up with operational areas
• Review and edit time entries to ensure compliance with client guidelines
• Create and maintain required spreadsheets to track/monitor various functions as needed
• Ensure all client specific needs are met regarding billing processes, alternative billing arrangements, etc. while adhering to Williams Lea policies

Billing Analyst – Legal

Collections

• Responsible for monitoring and collection of outstanding invoices through direct contact and follow-up with each partner and client as assigned and pursuant to firm policy to ensure timely remittance.
• Generate and/or revise monthly client reminder statements as outlined pursuant to firm policy and departmental procedures.
• Provide reports reflecting accounts receivable analyses, DSO, potential and existing bad debt reserves, agreed upon metrics and key performance indicators based on established frequency or as requested.
• Provide budgeting, forecasting and ad hoc reporting specific to client needs, including participating in meetings with firm management.
• Work closely with senior management and report on daily activities to resolve issues before they impact collections results.
• Create estimates of projected collections and adhere to client deadlines; provide rolling updates regularly throughout the month.
• Prepare documents for write-off of accounts receivable adhering to the firm’s approval policy.
• Assist in transitioning matters handled by departing attorneys to other attorneys of the Firm; determine which matters are inactive to facilitate matters to be closed where appropriate; work with the departed attorney to collect open invoices.
• Research and monitor unapplied payments.
• Monitor payment arrangements to ensure compliance with payment terms. Develop strong working relationships with assigned Partners to provide best in class customer service support for all related client collection needs. Identify problems or issues in processes and implement solutions bringing bottom line results.
• Meet or exceed all assigned deadlines.

Collections Associate

Financial Planning and Analysis

• Develop, interpret and implement financial concepts for financial planning, forecasting, modeling, and internal controls.
• Perform in-depth, complex technical analysis to determine present and future financial performance.
• Gather, analyze, prepare and summarize recommendations for financial plans, acquisition activity, trended future requirements, and operating forecasts.
• Perform economic research and studies in the areas of rates of return, depreciation/amortization, working capital requirements, investment opportunities, investment performance, and impact of governmental and industry requirements.
• Act as a mentor to junior-level analysts.

Senior Financial Analyst

• Responsible for management of corporate finance supervisors and/or associates
• Develop, interpret, and implement financial concepts for planning, forecasting, and modeling
• Manage integration and coordination of daily activities to achieve corporate objectives
• Assist in development of departmental operating budget and staffing responsibilities
• Align accounting and finance processes with department and corporate goals

Financial Analysis Manager

• Responsible for all aspects of invoice submissions via various e-billing platforms
• Resolving e-billing issues for the law firm's e-billed clients
• Work directly with the client’s E-billing Manager on any ad-hoc e-bill related management/client requests
• Submission of electronic invoices and accruals to clients on monthly basis
• Overseeing the transition of clients to e-billing
• Providing follow-up support to attorneys, and clients in all aspects related to electronic billing
• Handle heavy volume of highly complex e-submission assignments for key corporate clients
• Act as liaison between billing attorney/secretarial staff, and clients' staff assigned to electronic billing
• Liaise with billing attorney/secretary, and client representatives in the resubmission of invoices
• Populate, maintain, and update data for assigned clients in the billing system

• Develop and implement techniques or analytics applications to transform raw data into meaningful information
• Build and evaluate Marketing ML models using First & Third Party Customer Data
• Create and manage end-to-end projects including analysis design, execution and summarization of results
• Develop scalable data pipelines for feature extraction using various cloud services
• Identify, clean, analyze and summarize data
• Prototype and implement advance solutions to enhance existing ML model performance
• Create clear documentation of research plans, results, and conclusions
• Present research and recommendations based on research findings to audiences of varying level of experience
• Collaborate with data engineering and operations teams
• Automate processes for recurring analyses or other model building activities
• Participate in planning, roadmap, and architecture discussions to help evolve AI processes

• Generate and distribute prebills/proformas
• assist with month end processing
• draft correspondence
• perform time and expense transfers and edits
• generate reports
• manage timeliness of billing
• allocate unapplied funds
• perform write-offs, cancellations, and post and mail invoices
• Prepare attorney/client invoices
• Ensure accuracy of work product
• determine appropriate bill formats
• prepare spreadsheets or supplemental billing documents
• manage client billing requirements/guidelines
• understand firm/client fee arrangements
• prepare bills for electronic processing
• coordinate necessary client/matter changes
• Perform time entry narrative edits
• best practice proofreading
• Assist customers with billing inquiries
• troubleshoot issues
• follow-up with operational areas
• Review and edit time entries to ensure compliance with client guidelines
• Create and maintain required spreadsheets to track/monitor various functions as needed
• Special projects as assigned
• Ensure all client specific needs are met regarding billing processes

Billing Analyst

Designer

• Responsible for the creative execution of concepts and designs for retail display design
• Create concepts, design, and execute retail displays and visual merchandising experiences
• Collaborate with and work under supervision to execute a high volume of creative projects
• Define work based on evaluation of short-term and long-term goals
• Independently evaluate processes, identify areas of improvement, and incorporate them into overall work objectives
• Develop creative and graphic concepts in collaboration with the team
• Follow projects throughout all stages of print production and/or online deployment
• Provide production support to produce technically correct, print-ready mechanicals
• Interact regularly with creative leadership, creative partners, and team members
• Interpret marketing ideas and turn them into visual reality
• Receive feedback from management and use it to grow skills
• Solve business challenges through marketing and smart creative design
• Take ownership of projects and successfully execute through all stages of creative development
• Maintain and enhance the client’s identity by working creatively within the corporate Brand
• Understand the client’s design needs and methodology
• Perform other related duties and participate in special projects as assigned.

Data Scientist

Client Service Professional – Retail Focus

eBilling Analyst

Senior Digital Account Executive – West

Light Equipment Operator 2 – 12-hr Rotating Day Shift

Account Integration Specialist

Data Governance Specialist – Lead

Billing Analyst – Legal

Collections Associate

Senior Financial Analyst

Financial Analysis Manager

eBilling Analyst

Data Scientist

Billing Analyst

Senior Designer