Account Integration Specialist

RR Donnelley

Account Integration Specialist managing customer on-boarding and client campaigns for variable print and pre-media. Analyzing customer requirements and ensuring project deliverables meet standards.

Posted 7/29/2026full-timeRemote • Illinois • 🇺🇸 United StatesMid-LevelSenior💰 $56,700 - $86,200 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in project management, customer on-boarding, and campaign coordination, with a strong focus on communication and stakeholder engagement. Proficient in analyzing customer requirements and designing workflows to ensure successful project execution.

Highest-signal resume keywords

Project ManagementCustomer On-BoardingWorkflow DesignCommunication SkillsData Analysis

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Project PlanningScope DeterminationResource EstimationWorkflow ImplementationStatement of Work Preparation

Soft Skills

Excellent CommunicationProblem SolvingCustomer Interaction

Tools & Technologies

Microsoft WindowsMAC

Industry Keywords

Variable PrintPre-MediaCustomer Campaigns

About the role

Key responsibilities & impact

Coordinate and manage customer on-boarding/client interaction and campaigns for variable print or pre-media throughout the lifecycle
Gather required data from customers and evaluate objectives and goals to create the project plan
Submit Statement of Work to legal for approval
Analyze and review the customer requirements and make determination on the scope of the overall project
Pull together the appropriate resources/departments required to successfully implement a customer campaign
Estimate time frames and resources required to successfully complete a project
Design & implement workflows after evaluating complexity, deliverables, and costs/job profitability
Maintain the master schedule for all project activities
Communicate customer project status to appropriate stakeholders and disseminate information on problems or potential delays

Requirements

What you’ll need

Bachelor degree in discipline related to functional work or role
3+ years of relevant work experience
Strong functional computer knowledge in utilizing Microsoft Windows, MAC, or other technical tools
Ability to recognize anomalies and critical situations and respond appropriately
Excellent communication skills
Ability to communicate and interact with a variety of internal/external customers and/or co-workers at level of detail required to resolve issues of moderate complexity
Must be able to clearly articulate business needs to both internal and external customers.

Benefits

Comp & perks

medical, dental, and vision coverage
paid time off
disability insurance
401(k) with match
life insurance
other voluntary supplemental insurance coverages
tuition assistance
maternity leave
adoption assistance
employer/partner discounts