rockITdata

Network Engineer

• Responsible for managing the configuration, installation and on-going support of the Network Infrastructure
• Includes PaloAlto firewalls, Cisco CSR devices as well as Networking in cloud platforms
• In-Depth knowledge and hands-on experience with major cloud platforms (GCP, OCI, Azure and AWS)
• Comprehensive knowledge of cloud security best practices and ability to implement security measures within cloud networks
• Strong understanding of networking protocols and technologies, including TCP/IP, DNS, DHCP, VPN, BGP
• Strong understanding of Virtual Private Clouds (VPCs) and subnets to meet the organization’s performance and security requirements
• Experience with software-defined networking (SDN) and virtual networking concepts
• Experience with identity and access management (IAM) in cloud environments
• Experience with installation of various network devices and services (e.g., routers, firewalls, load balancers, VPN, QoS)
• Perform network maintenance and system upgrades including service packs, patches, hot fixes, and security configurations for any third-party network devices in cloud platforms
• Work with the existing network administrators and engineers to manage, deploy, and troubleshoot firewalls, routers, VPN concentrators, and Network Access Control in cloud platforms
• Monitor performance and ensure system availability and reliability
• Monitor system resource utilization, trending, and capacity planning
• Provide Level-2/3 support and troubleshooting to resolve issues

Data Analyst

• Collaborate with the Product Owner, stakeholders, and end users to gather and analyze data requirements
• Work with data engineers to understand the technical landscape, data sources, and data flows within the organization
• Translate business requirements into detailed technical specifications, including data models, data dictionaries, and ETL (Extract, Transform, Load) processes
• Participate in the design and implementation of data pipelines, data warehouses, and data marts
• Assist in the development of data quality and validation procedures
• Support the testing and validation of data solutions, ensuring data accuracy and integrity
• Conduct in-depth analysis of complex datasets to identify trends, patterns, insights, and improvement opportunities and potential solutions
• Develop and maintain comprehensive data dictionaries and mappings
• Design conceptual, logical, and physical data models to support business needs
• Create and maintain Entity-Relationship Diagrams (ERDs) to visualize data relationships
• Establish and enforce data naming conventions to ensure consistency and clarity
• Utilize advanced SQL skills to query, manipulate, and analyze large datasets
• Develop and optimize SQL queries for performance and efficiency
• Create and maintain data validation scripts to ensure data quality
• Participate in agile ceremonies, such as Sprint planning, backlog refinement, and Sprint reviews
• Work with our clients and data engineering team to create features and user stories that align with business goals and product vision
• Maintain regular communication with clients to provide updates, gather feedback and address their expectations

Business Analyst

• Serve as a critical bridge between business stakeholders, end users, and technical teams to define, document, and validate requirements for implementations or enhancements of the Nuvolo Connected Workplace Platform.
• Gather and analyze business and functional needs, map them to Nuvolo/ServiceNow modules and configurations, and produce clear, structured documentation.
• Create user stories and technical system integration specifications.
• Track deliverables against schedule, manage changes, help mitigate risks related to requirements or data/workflow design, and ensure that project outputs meet stakeholder expectations, compliance requirements, and operational goals.
• Help transform complex facility, asset, and service-management needs into practical Nuvolo/ServiceNow configurations.

Technical Business Analyst

Solutions Engineer

• Provide end-to-end configuration support, CMDB governance, and environment support across Nuvolo’s Connected Workplace Platform and the broader ServiceNow ecosystem.
• Develop and update Configuration Management plans and Change Management processes.
• Work closely with program requirements analysts, external system partners, Nuvolo/ServiceNow platform teams, and Technical Support to ensure that configuration artifacts, integrations, workflows, and releases are properly documented.
• Use the CMDB, Change Request processes, and integration pipeline for development, deployment, and production environments.
• Create/manage GitHub repositories, maintain configuration libraries, and submit/approve Change Requests through ServiceNow.

Integration Engineer

Operations

• Execute daily operational tasks within Veeva CRM or Vault CRM, including data loads, QC, and system configuration support
• Run recurring and ad-hoc reports/dashboards; interpret outputs and provide actionable insights to commercial teams
• Monitor data integrity across core commercial datasets (e.g., customer, targeting, call activity, alignment, product, sampling)
• Perform routine validation and testing of data and system updates, ensuring issues are documented and remediated quickly
• Support user needs and troubleshoot operational issues; act as a reliable first-line partner for commercial stakeholders
• Work closely with Sales Ops, Marketing Ops, Finance, Analytics, and Brand teams to understand business needs and translate them into platform support
• Coordinate with internal IT, vendors, and external partners to ensure timely execution of operational processes
• Communicate clearly and proactively on status, risks, and resolutions
• Over time, expand responsibilities into project work such as feature enhancements, process redesign, and system releases
• Support (and eventually help lead) initiatives involving AI and automation in commercial operations and Veeva workflows
• Contribute to documentation, SOPs, training materials, and continuous improvement efforts.

Veeva Specialist – Pharma Commercial Operations

Content Marketing Manager

• Participate in the design of training strategies
• Design comprehensive training content and materials
• Develop learning materials, including but not limited to e-learning courses, digital and print training guides, assessment and certification materials, and video-based training content
• Participate in the delivery of training to Commercial teams and act in a support capacity post-training to enable adoption

Training Content Specialist

Consultant

• Assist in gathering, cleaning, and transforming raw data from different sources (e.g., databases, APIs, spreadsheets).
• Perform data wrangling tasks to ensure data quality and consistency.
• Analyze datasets to identify patterns, trends, and insights.
• Create basic data visualizations (e.g., charts, graphs) using tools like Power BI, Qlik, and other leading tools.
• Help develop, test, and refine data models or reporting applications for predictive analytics or business intelligence.
• Assist with creating and maintaining data pipelines, ensuring they are running efficiently.
• Support the creation of detailed project documentation, including technical specifications, methodologies, and workflows.
• Develop and test data workflows to transform, clean, and structure data for consumption

Data & Analytics Consultant

Data Engineer

• Design and create complex data visualization dashboards to communicate insights effectively
• Develop and test data workflows to transform, cleans and structure data for consumption
• Perform in-depth data analysis to support strategic decision-making
• Apply AI and ML concepts to bring innovation to clients
• Develop business cases, strategic recommendations, and implementation plans
• Collaborate with cross-functional teams to identify and solve complex business challenges and demonstrate subject matter insights
• Support client engagement from initial discovery through final recommendation and implementation.

Senior Consultant, Data Engineer

Analyst

• Serve as the first point of contact on a 24/7 service desk supporting AWS, Azure, and OCI environments
• Track, triage, and resolve technical support tickets with speed and accuracy
• Manage account lifecycle issues in a secure, cloud-based environment

Service Desk Analyst

Technical Program Manager

• Collaborate directly with federal clients, stakeholders, and internal teams to develop and execute strategic technology roadmaps aligned to mission-critical objectives.
• Ensure adherence to federal cybersecurity standards (e.g., FedRAMP, NIST 800-53, CMMC), compliance, and governance frameworks.
• Mentor, coach, and provide guidance to project managers, technical leads, and cross-functional teams.
• Manage program budgets, resource allocation, risk management, and vendor relationships.
• Provide executive-level communications, reporting, and presentations to senior government leadership and internal executives.

Senior Technical Program Manager

Business Development Rep

• Define and execute a business development strategy aligned to rockITdata’s growth goals
• Serve as a thought leader across the company and the federal health ecosystem
• Own the capture lifecycle — from identification and qualification through proposal and close including leading the proposal process from end-to-end
• Maintain sales stage and opportunity updates in rockITdata’s pipeline application
• Build organizational capacity with others while acting as a motivational coach to grow other team members as rockITdata scales
• Collaborate with rockITdata’s contracts department to ensure all NDAs, RFIs, RFPs etc. are completed in a timely manner
• Collaborate with Marketing and Innovation teams to drive brand awareness, campaigns, and thought leadership content within Military & Veterans Health