Roche

Affiliate Manager

• Lead the implementation of the I&B and divisional strategies within your designated country
• Partner with local senior leaders to strengthen I&B within business units
• Equip leaders with practical tools and resources to achieve measurable outcomes
• Provide thought leadership and expertise, ensuring I&B is linked to the local business strategy
• Diagnose evolving local needs by listening to the organization and developing proactive interventions
• Serve as an executive coach to senior leaders

Inclusion & Belonging Country Partner

Software Engineer

• Combining college-based learning with on-the-job training
• Attending college to learn the fundamentals of engineering
• Working with engineering experts in Hospitals
• Diagnosing faults with equipment and implementing solutions
• Developing capabilities to deliver best in class service
• Technical training under guidance of Certified Trainers
• Gaining a recognised engineering qualification after successful apprenticeship
• Providing on site support to Roche Diagnostics products
• Delivering world class professional service including installations, preventative maintenance, corrective maintenance, modifications & de-installations

Engineering Apprentice

IT Support

• Lead implementation projects using appropriate and efficient methodologies
• Maintain broad knowledge to diagnose, resolve, and implement IT & workflow solutions
• Provide education, training, and technical expertise on the portfolio
• Prepare, install, and configure systems according to customer requirements
• Perform preventive maintenance, modifications, and corrective actions on IT systems
• Provide on-site and telephone support to customers for our IT solutions
• Define and request interfaces between our instruments or Information Solutions and third-party hosting systems
• Advise on system process optimization and interact with customers' IT functions

Workflow & IT Specialist

Financial Planning and Analysis

• Serve as proactive financial thought partner to GAP program leads
• Co-create the GAP pricing strategy
• Drive the finance agenda & coordinate financial aspects
• Coach local teams on GAP implementation
• Develop efficient processes for planning and reporting
• Lead planning & budgeting events for GAP
• Perform business partnering for NPC
• Provide financial insights and reporting
• Contribute to Africa LT meetings
• Design performance measurement concepts
• Participate in projects for the Africa Network

Finance Enterprise Partner, Global Access Program – Diagnostics Africa

• Provide medical insight and develop strategies for medical education
• Plan & implement strategies to address local unmet medical need
• Engage with HCPs to transform clinical practice and improve patient outcomes
• Review promotional and non-promotional materials

Medical Affairs Partner, Hematology

Director

• Responsibility for Key partner relationship management and development.
• Must be a highly strategic thinker, a leader that anticipates market forces and can assess a complex set of scenarios.
• Ability to define with the BU teams, task and relationship clarity around a specific account.
• Shall have expertise selling, marketing and key formal/informal networks within the InVitro Diagnostics (IVD) market as evidenced by knowledge in multiple segments of the market, history of high sales achievement, strong financial acumen, sound contracting experience, proven success working with or selling to the highest level decisions makers in a healthcare setting, strong knowledge of pricing for value, positioning solutions for customers, and efficient use of resources supporting the selling effort.
• Responsible for selling the company's products and services, developing new accounts and/or expanding existing accounts.
• Responsible for the development of new business opportunities or emerging areas. Focuses on critical, large, complex, high visibility, strategic or tactically important accounts.
• Internally coordinates and aligns sales activities to the strategy for all BU’s. Must apply data and knowledge so that appropriate courses of action by RDC and the BU’s are taken to benefit the account.
• Creates formal networks involving coordination among groups. Effectively works on significant and unique issues where data is somewhat ambiguous and requires proficient evaluation of intangible elements.
• Proven excellence in coordinating inputs, assembling complex information into insights, and harmonizing disparate activities.
• Plan, communicate and align geographically dispersed and functionally diverse teams to execute tasks with efficiency and to high standards.
• Expert at mobilizing resources, simplifying the customer experience, and aligning solutions to satisfy customer need. Acts independently to determine methods and procedures on new or special assignments. May supervise the activities of others.
• Should be viewed as an expert inside the company with deep knowledge of key RDC functional groups, IVD market and processes relating to contracting, pricing, quality, service & support, distribution, sales, and marketing.
• Responsible for maintaining and continuously improving the quality system and achieving quality objectives through daily actions.

Corporate Accounts Director

Account Executive

• Responsible for meeting and exceeding sales objectives in targeted accounts
• Develop customer prospects and maintain relationships with decision makers
• Generate demand and maximize product awareness
• Implement strategic initiatives and facilitate sales process

Account Executive – Northern CA

• Contacts new and existing customers to meet and exceed sales objectives in targeted accounts, by developing new business, growing existing business, maintaining customer relationships and troubleshooting customer problems.
• This includes identifying and developing strategic account plans, developing and delivering the differentiating message and quantifiable economic value for products and services, selling the primary differentiation of Roche products, overcoming and managing objections, and negotiating to obtain sales.
• Generates demand and maximizes product awareness by working with and providing education and information to customers.
• Implements strategic initiatives and plans to facilitate sales process and productivity.
• Works with others, as needed or required, to prepare proposals for assigned accounts.
• Presents all contract proposals to customers to maximize overall business and profitability, which may require some negotiation.
• Conducts and organizes necessary territory planning and routing for efficiency.
• Conducts business analysis and planning.
• Communicates competitive market information internally.
• Networks and interfaces with internal colleagues to share information and best practices while remaining actively involved in industry/customer organizations that impact business.
• Responsible for maintaining and continuously improving the quality system and achieving quality objectives through daily actions.

Account Executive – Tissue Diagnostics

• Meet and exceed sales objectives in targeted accounts
• Develop customer prospects and maintain relationships with decision makers
• Conduct value quantification presentations to potential customers
• Prepare proposals for assigned accounts
• Network and interface with internal colleagues to share information

Payroll

• Execute system data maintenance and administrative activities in support of P&C business processes in the area of payroll, tax, social insurance, time, several local and global benefits administration, etc. (details refer to the country service catalog)
• Provide customer service on pay, time and benefits related activities, such as inquiry resolution, request management, and troubleshooting.
• Understand and have working knowledge of local time/absence policies.
• Correspondence with managers and leaders to confirm accuracy of employee time/absence entry.
• Manage, process and reconcile mass upload files for all pay frequencies.
• Monitor data flows to/from Workday to Vendor for accuracy
• Ensure integrations are processed timely and resolve any errors ensuring accurately processed
• Ensure regulatory compliance in line with the countries, customers, and regulations.
• Develop and manage key stakeholder relationships and communications to partner in a proactive and customer outcomes focused way.
• Supports P&C Chapters in system maintenance activities.
• Provide guidance and advisory to first level P&C support teams.
• Be up to date on processes, own the knowledge development on processes, and contribute to the update of relevant documentations (KA, SWIs).
• Participating in project activities as required
• Ensure consistent and reliable service delivery for customers serviced.
• Implement processes and initiatives to ensure continuous improvement as well as service enhancement.
• Ensure end to end ownership of resolution
• Ensure operations according to defined KPIs and ServiceNow OKRs.
• Support country non-PTB activities upon the business needs if applicable.
• Build relationships with P&C colleagues as well as with customers to ensure ongoing service delivery effectiveness.
• Collaborate with peers within the region and globally to ensure the People Support Solutions network provides consistent and effective services to our customers.
• Achieve our P&C vision by driving local consistency through collaboration.
• Continuous contribution to the improvement of the performance of People Support Solutions
• Reaching high customer satisfaction through consistent, high quality delivery and application of customer care principles (measured by defined stakeholder feedback)

Payroll & Benefits Specialist – 24 Months Fixed Term Contract

• Contacts new and existing customers to meet and exceed sales objectives in targeted accounts
• Developing new business, growing existing business, maintaining customer relationships and troubleshooting customer problems
• Identifying and developing strategic account plans
• Developing and delivering the differentiating message and quantifiable economic value for products and services
• Overcoming and managing objections, and negotiating to obtain sales
• Generating demand and maximizing product awareness by providing education and information to customers
• Implementing strategic initiatives and plans to facilitate sales process and productivity
• Networking and interfacing with internal colleagues to share information and best practices

Procurement

• Lead the transformation of procurement through collaboration and strategic business partnering
• Proactively identify and drive strategies and approaches for managing and sourcing third-party spend requirements
• Collaborate with internal procurement and business stakeholders to build and implement comprehensive category sourcing and spend management strategies
• Conduct market and internal analysis to develop strategies, best practices, and guidance on tactical plans for sourcing and negotiation
• Manage critical supplier relationships with energy retailers and utilities, ensuring high performance, service reliability, and collaborative problem-solving

Senior Strategic Sourcing Manager – Energy, Utilities

Field Engineer

• Travel to customer sites and showcase your expertise in technical repair and installation for Roche assigned product lines
• Offer valuable service to laboratory customers in your assigned territory
• Provide routine technical support, on-site service, repair, and installation of Roche products
• Serve as a customer contact for technical and service-related issues and perform preventative maintenance
• Diagnose and resolve mechanical, hardware, software, and system failures
• Document all activities, contribute to quality improvement, and focus on maximizing customer satisfaction

Field Engineering Specialist

Supply Chain

• Build mutually beneficial relationships with internal and external partners
• Drive patient and customer experiences through effective account management
• Optimise product availability through effective operational collaboration
• Collaborate and innovate to identify sustainable supply chain solutions
• Gather market information on reimbursements and biosimilar impacts
• Explore digital opportunities with internal and external tech companies

Inclusion & Belonging Country Partner

Engineering Apprentice

Workflow & IT Specialist

Finance Enterprise Partner, Global Access Program – Diagnostics Africa

Medical Affairs Partner, Hematology

Corporate Accounts Director

Account Executive – Northern CA

Account Executive – Tissue Diagnostics

Account Executive – Tissue Diagnostics

Payroll & Benefits Specialist – 24 Months Fixed Term Contract

Account Executive – Tissue Diagnostics

Account Executive – Tissue Diagnostics

Senior Strategic Sourcing Manager – Energy, Utilities

Field Engineering Specialist

Customer Value Stream/Supply Chain Partner