Remote Choice

Customer Support

• Provision telecoms services including landlines, broadband, fibre, and cloud-based licences
• Ensure all internal processes and compliance checks are followed accurately
• Review and validate contracts for accuracy and completeness
• Handle incoming and outgoing customer calls professionally
• Log and manage customer faults relating to telephony, broadband, and cloud services
• Maintain accurate records and file documentation appropriately
• Manage workload effectively and prioritise tasks to meet deadlines
• Build and maintain strong relationships with customers and prospective clients

Telecoms Provisioning, Customer Support Administrator

Support Engineer

• Remotely install and configure telephony, connectivity, and related systems
• Deliver live training sessions to customers following installation
• Provide ongoing remote technical support and fault resolution
• Diagnose and resolve telephony, broadband, router, and network issues
• Maintain accurate records of installations and support activity
• Work closely with internal teams to improve customer experience
• Ensure service level agreements and customer expectations are met
• Configure routers and network equipment for upgrades and new services

Telecoms Technical Support Engineer, L1 / L2 – Remote Installations

Security Engineer

• Deliver remote installations, configurations, and onboarding for endpoint and user security solutions
• Provide first- and second-line technical support to customers
• Troubleshoot endpoint security, access control, device compliance, and policy issues
• Assist customers with secure configuration and optimisation of their IT environments
• Monitor and respond to security alerts generated by endpoint protection platforms
• Support customers with threat detection, remediation, and incident response
• Ensure correct application of MFA, conditional access, and compliance policies
• Maintain best practices for identity protection and endpoint security
• Provide administration and support across Microsoft 365 services including Exchange Online, SharePoint, Teams, OneDrive, and Entra ID
• Manage user accounts, licences, permissions, and security groups
• Support email security, spam filtering, and data-loss prevention
• Assist with tenant configuration and security policy management

IT & Cyber Security Support Engineer L1 / L2

Accounting Manager

• Manage all administrative aspects of onboarding new clients
• Issue onboarding packs and request required information
• Coordinate engagement letters, e-signatures, and document storage
• Set clients up in all relevant systems once trained (e.g. Xero, Dext)
• Ensure onboarding is only marked complete once all systems, data, and tasks are accurate
• Manage professional client offboarding, including access removal, task closure, and record finalisation
• Ensure all clients are correctly set up in Karbon
• Maintain Karbon as the single source of truth
• Ensure core client data is complete and accurate at all times
• Ensure all required tasks are loaded once a client is onboarded
• Apply correct templates, frequencies, owners, and deadlines
• Periodically review existing clients to ensure tasks remain accurate and relevant
• Maintain compliance trackers and filing diaries
• Perform basic checks (e.g. bank balances vs statements) and flag issues early
• Maintain a recurring client check-in schedule (minimum every six months)
• Answer incoming calls professionally and confidently
• Manage inbox after demonstrated understanding of practice and clients

Office Administrator – Accounting Practice

Digital Marketing

• Own end-to-end lead generation across two education-focused brands
• Build and manage multi-channel campaigns including: Organic and paid social media, Email marketing and automation, Outbound and prospecting campaigns, Website traffic, SEO/GEO, and landing pages, Partnerships, events, and speaking opportunities
• Track and optimise performance against: Leads generated, Calls/meetings booked, Conversion rates and funnel drop-offs

Part-Time Digital Marketer – Lead Generation, Growth

Software Engineer

• Develop a deep understanding of the existing Bubble application architecture, data structures, workflows, and privacy rules.
• Identify opportunities to improve performance, maintainability, and scalability without disrupting a live production environment.
• Diagnose and resolve reported bugs efficiently.
• Implement hotfixes when required.
• Continue refining areas typical of a recently released architecture.
• Work closely with an Operations lead responsible for QA testing and bug tracking.
• Own and maintain robust, scalable Bubble privacy rules.
• Ensure secure role-based access and permissions across multiple user types.
• Maintain a GDPR-aware approach to data handling.
• Reduce risk of cross-account or cross-client data exposure.
• Improve user experience across onboarding and core workflows.
• Polish UI elements while maintaining consistency and scalability.
• Enhance navigation and usability across the platform.
• Deliver new features from the product roadmap in line with existing architecture.
• Build clean, scalable backend workflows and automation logic.
• Extend and optimise onboarding automation to reduce manual client effort.
• Build and maintain integrations including n8n automations, API workflows & webhooks, Bubble plugins, JSON-based payload handling.
• Ensure integrations are stable, scalable, and well-documented.
• Attend regular planning and check-in meetings.
• Report directly to an Operations lead responsible for roadmap planning, prioritisation, and QA.
• Collaborate with senior leadership where required on broader product priorities.

Lead Bubble.io Developer, SaaS, Compliance Tech

Customer Success Manager

• Design and execute user acquisition strategies across digital channels including social media, referrals, partnerships, and targeted campaigns.
• Test, evaluate, and optimise growth initiatives such as referral programmes, incentives, and promotional activity.
• Identify new acquisition opportunities to increase app downloads and verified user sign-ups within a professional community.
• Work closely with marketing, product, and leadership teams to ensure acquisition activity aligns with business priorities.
• Build and manage relationships with influencers, brands, suppliers, perk providers, and potential corporate partners.
• Produce regular performance reports (weekly and monthly) covering acquisition, engagement, retention, and website traffic.
• Support structured user communications relating to onboarding, app usage, promotions, and general enquiries.

Acquisition & Customer Engagement Manager

• Provide technical support to a varied client base across multiple IT environments
• Troubleshoot and resolve issues relating to desktops, servers, cloud platforms, and networks
• Assist with ongoing maintenance of client infrastructure, including updates, monitoring, and hardware checks
• Handle inbound and outbound calls in a professional and customer-focused manner
• Respond to support tickets in line with agreed SLAs
• Communicate clearly with clients via phone and email
• Accurately log time, notes, and resolutions within a ticketing system
• Maintain technical documentation and CRM records

1st Line IT Support Technician – MSP Environment

Sales

• Maintain accurate CRM records, sales pipelines, and reporting
• Prepare and issue proposals, pricing documentation, and contracts
• Track opportunities through the full sales cycle and manage next steps
• Support tender submissions and procurement responses
• Handle inbound sales enquiries and qualify new leads
• Schedule and support product demonstrations, with occasional delivery
• Assist with outbound sales activity, including structured calling campaigns
• Work closely with marketing to ensure leads are followed up effectively
• Coordinate with account management to ensure smooth customer handovers
• Support sales forecasting, planning, and internal reporting
• Contribute to the improvement of sales processes, templates, and systems
• Assist with event preparation and post-event follow-up

Sales Admin – Executive

Legal Assistant

• Supporting UK Fee Earners remotely via audio/digital dictation across a wide variety of tasks
• Preparing and formatting legal documents and correspondence to a high standard
• Managing email and telephone communication with clients, courts, and counsel
• Coordinating calendars, setting up calls, and managing appointments
• Assisting with the preparation of court bundles and legal schedules
• Providing timely and accurate monthly reporting on your output

Legal Secretary – Personal Injury, RAF

Account Executive

• Sell the company’s university admissions consultancy services to new and existing clients through both proactive and reactive consultative sales.
• Build trusted relationships using the Sales Engagement Process (SEP) and generate new business through proactive outreach (Journey Outreach Calls).
• Develop a deep understanding of all products and services, articulating their features, benefits, and value to clients.
• Manage and record client interactions using HubSpot CRM, ensuring timely updates and accurate data entry.
• Work closely with the Managing Director to tailor service packages that meet client needs and exceed expectations.
• Re-engage dormant clients, identify upsell opportunities, and ensure seamless handovers to internal teams (Accounts, Placement, and Client Services).
• Support the wider team by maintaining excellent communication with tutors, consultants, and internal stakeholders to ensure quality and consistency.

B2C Sales Executive, Education Consultancy

Mechanical Engineer

• Design and implement fire sprinkler systems using Revit software.
• Collaborate with project managers, architects, and other stakeholders to ensure design accuracy and quality.
• Review and interpret fire protection codes and standards to ensure compliance.
• Conduct hydraulic calculations and pipe sizing to ensure system effectiveness.

Revit Sprinkler Design Engineer

Affiliate Manager

• Develop and execute the TikTok Shop affiliate strategy
• Manage daily operations within TikTok Shop Seller Centre
• Source UK-based creators
• Collaborate with TikTok Shop partner agencies
• Utilise automation features to streamline processes
• Report on all key affiliate metrics
• Work with paid media teams and brand/content teams