RELX

Business Development Rep

• Developing new business opportunities in the SMB corporate for-profit SMB sector
• Communicating effectively the value of LN’s products and services
• Managing pipeline, financial forecasting, activity tracking and territory planning
• Defining account strategies to enable sales by partnering with teams
• Preparing weekly/monthly/quarterly action plans
• Utilizing Salesforce and additional automation tools

Business Development Professional

Client Partner

• Meeting and surpassing the set financial goals and performance indicators.
• Positioning LexisNexis as the leading provider of trusted, cutting-edge legal solutions
• Expanding existing accounts and secure new opportunities by introducing additional products and services.
• Developing and executing on strategic account plans to meet revenue targets and deliver exceptional client value
• Diligently tracking all sales activity and opportunity progress in CRM tools
• Collaborating with colleagues in customer success, product, and marketing to align on strategic priorities and drive business outcomes
• Deliver clear and precise presentations both internally and externally, including to executive-level audiences.

Field Client Manager – Strategic Federal Government Accounts

Learning and Development

• Acts as a primary point of contact for customers regarding training inquiries, registrations, hosting opportunities, and logistics.
• Provides timely responses to customer questions related to training schedules, rosters, payments, credits, scanners, and learning access.
• Coordinates instructor-led and hosted training classes, including identifying demand, determining locations, and aligning with hosting agencies.
• Manages class scheduling calendars and maintains accurate records across tracking tools and systems.
• Oversees registration processes for instructor-led and eLearning training, ensuring accurate collection of attendee information.
• Maintains and updates class rosters across tracking tools, monitoring capacity, attendance, and changes.
• Tracks payments, credits, and outstanding balances, ensuring accuracy across systems and reports.
• Collaborates with marketing teams to advertise training offerings through approved channels.
• Ensures training banners, listings, and promotional assets are current and accurately reflect available classes.
• Prepares training materials, certificates, name tents, and supplies prior to class delivery.
• Coordinates with instructors to ensure materials, equipment, and logistics are in place before travel or class start dates.
• Tracks training supplies and works with vendors to order materials as needed.
• Maintains accurate training data across spreadsheets, Smartsheets, and internal systems.
• Tracks class attendance, payments, credits, revenue, and outstanding balances.

Government Training Coordinator

• Directing the adoption of workflows from Lexis+ AI with Protégé into legal practices and lawyer tasks and processes
• Supporting and directly driving sales of Lexis+AI with Protege
• Delivering a superior customer and prospect experience for Lexis+ AI with Protégé based on a deep understanding of lawyers’ legal practice needs, expectations and goals
• Growing usage and adoption of LexisNexis services with our customers
• Managing product trials and multi-stage, multi-stakeholder evaluations across complex organizations
• Preparing and delivering customer presentations to promote adoption and sales
• Developing and maintaining relationships with key contacts and decision makers within customer organizations
• Identify events and associations relevant to the advancement of the product and act as an evangelist for the adoption of LexisNexis AI solutions.
• Assist in the development of online resources and content, such as videos, reference guides, emails, social media posts and in-product messages
• Bring meaningful insights from the customer and the market into the business to help improve our products and market knowledge

Strategic Business Development Lawyer

• Own retention, expansion, and cross-sell strategy across a portfolio of large law firms (up to 800+ lawyers), including major strategic customers.
• Consistently meet or exceed revenue, pipeline, and activity targets through disciplined account planning and execution.
• Develop and maintain a deep understanding of customer business models, financial drivers, legal workflows, and market challenges, and translate those insights into tailored growth strategies.
• Build trusted relationships with senior decision-makers, champions, and influencers across law firms, including partners, library leadership, innovation teams, and C-suite executives.
• Lead consultative, insight-driven sales engagements that uncover customer objectives and deliver differentiated LexisNexis solutions aligned to those priorities.
• Confidently articulate the value of generative AI and advanced legal technologies, connecting innovation to measurable business outcomes, efficiency gains, and competitive advantage.
• Independently design and negotiate customized, multi-product offerings and commercial structures to address complex client needs.
• Conduct regular executive-level status and strategy reviews to assess performance, identify opportunities, and align on long-term partnership goals.
• Collaborate closely with marketing, product, customer success, and other internal stakeholders to ensure a cohesive and high-impact customer experience.
• Maintain accurate, timely, and complete records in Salesforce (or equivalent CRM), ensuring full visibility across the sales cycle and forecast accuracy.
• Deliver compelling, insight-led presentations that clearly articulate ROI, value realization, and strategic impact.
• Capture, synthesize, and relay customer feedback to inform product strategy, roadmap priorities, and market positioning.
• Travel up to 25% to meet clients and attend industry events.

Legal Enterprise Field Client Manager

Account Manager

• Own and grow a portfolio of high-value client accounts, becoming their trusted advisor.
• Drive revenue growth through strategic upselling, cross-selling, and renewal management.
• Understand client goals and align our solutions to deliver measurable business outcomes.
• Collaborate cross-functionally with sales, marketing, product, and strategy teams to deliver exceptional client experiences.
• Deliver insights and forecasts through regular reporting and performance reviews.
• Stay ahead of the curve by monitoring industry trends and competitive movements.

Consultant

• Partner with Sales to understand customer challenges and propose tailored solution strategies
• Deliver clear, engaging demonstrations and workshops that communicate product capabilities and business impact
• Serve as a trusted advisor by providing expert solution guidance throughout the sales cycle
• Support CSMs with advanced product knowledge for complex customer questions or escalations
• Provide deep‑dive demos, training sessions, and technical workshops as needed
• Offer insights that help optimize product adoption and usage
• Collaborate with internal teams to share customer needs and industry best practices
• Act as a connection point between customers, Sales, Customer Success, Data Solutions, and Product teams
• Share feedback that informs product enhancements and roadmap planning
• Provide coaching that helps CSMs build confidence and capability in product-related topics
• Stay current on industry trends, customer needs, and emerging technologies
• Track and report on engagement activities and demo effectiveness
• Contribute to processes, playbooks, and materials that improve the pre‑ and post‑sales experience
• Manage multiple engagements and internal requests, prioritizing tasks effectively

Solution Consultant

Data Entry

• Perform data entry tasks remotely
• Maintain accurate records and data integrity
• Collaborate with team members as needed

Data Entry Operator

Account Executive

• Developing sales in assigned territory, including customer service, sales presentations, negotiation and training on both print and digital products
• Driving successful implementation and adoption of the solution portfolio for the customers in your territory.
• Acting as a trusted advisor to Higher Education and C-suite professionals.
• Providing in-depth product training, support and guidance directly aligned to the curriculum.
• Creating and delivering compelling presentations on Elsevier’s suite of products and how they can create the a robust classroom experience.
• Tracking sales pipeline, leads, and sales cycle using Salesforce.com

Sales Executive, Nursing Health Education – Territory based

SDET

• Test planning & strategy Develop comprehensive testing strategies to ensure quality standards are met.
• Create test cases Design and document test cases based on requirements and user stories.
• Smoke testing & automation Conduct smoke tests and implement automation to streamline testing processes.
• Verify design, business flow, intent testing Ensure the digital assistant meets design specifications and business flow requirements through intent testing.
• Performance testing includes cross browser and multiple device testing Execute performance testing across multiple browsers and devices to validate functionality and responsiveness.
• Documentation Maintain thorough documentation of test plans, cases, and results for transparency and traceability.
• Support & communication Collaborate with teams, provide QA insights, and, where necessary, facilitate daily UAT stand-ups to align testing efforts and address issues in real time.
• Issue Management & Quality Advocacy Identify, track, and manage defects for timely resolution, while championing quality best practices and promoting a culture of quality within the team.
• Collaboration with different teams Work closely with development teams to ensure prompt issue fixes and coordinate with team members to perform testing effectively.

Quality Test Engineer III

Systems Engineer

• Operate and support enterprise AI platforms (e.g. Microsoft Power Platform, ChatGPT, Azure AI), ensuring reliability, performance, and secure integration with core systems.
• Serve as a senior escalation point for AI-related incidents, leading root cause analysis, remediation, and continuous improvement of platform resilience.
• Implement and maintain AI integrations and interoperability, including support for open standards such as the Model Context Protocol (MCP).
• Enforce AI governance, security, and compliance, aligning solutions with RELX Responsible AI principles, data protection, and regulatory requirements.
• Design and maintain automation and CI/CD pipelines to support repeatable, secure deployment and efficient AI operations.
• Collaborate across engineering, architecture, security, and product teams to align AI standards, tooling, and operational practices.
• Enable and educate internal teams, contributing to documentation, runbooks, and best practices to support effective and responsible AI adoption.
• Implement and enforce AI governance and compliance frameworks.

Senior Systems Engineer

Sales Executive, Nursing Health Education

Customer Success Manager

• Developing and executing Client Engagement Plans, including early-year planning meetings with partnered sales representatives to identify top accounts, key needs, and engagement strategies
• Planning and delivering Quarterly Business Reviews (QBRs), account reviews, and customized reporting aligned to customer goals and sales strategies
• Monitoring account health, transaction volumes, and product usage to ensure optimal performance and identify opportunities for improvement
• Expanding customer use cases by identifying new applications of products that deliver additional business value
• Providing product expertise by answering customer and sales partner questions related to features, functionality, and performance insights
• Delivering regular and ad-hoc reporting, including investigations related to customer incidents or performance concerns
• Educating customers on product capabilities, enhancements, and new releases to drive adoption and satisfaction
• Executing post-implementation updates, including workflow or configuration changes requested by customers
• Providing second-level support following incidents, investigating root causes, coordinating resolution, and clearly communicating outcomes to customers
• Supporting and maintaining expertise across a portfolio of products including Instant ID, Instant Verify, FraudPoint, FlexID, TrueID, RDP, RMS, and related identity and fraud solutions

Client Success Manager

Marketing

• Developing strong understanding of key customer segments and markets (e.g., librarians, researchers, academic institutions).
• Identifying customer pain points, industry trends (e.g., GenAI, open science, research integrity), and competitive dynamics to inform marketing strategies, positioning, and messaging.
• Creating persona-based value propositions and segment narratives that increase engagement.
• Developing and executing persona-based programs in support of product launches, portfolio expansions, and thought leadership initiatives; deliverables will include program content for global events (e.g., webinars, LinkedIn Live, conferences, workshops).
• Collaborating with central and regional teams to build and execute marketing plans that align with business priorities and resonate with key segments.
• Developing sales enablement tools, messaging briefs, and content that supports the buyer journey and aligns with the Challenger Sales methodology.
• Partnering with Sales, Product, and sales training teams to deliver training, content, and resources that improve commercial effectiveness.

Senior Manager, Segment Marketing

Communications

• Developing marketing communications strategies and implementation plans for journals, portfolios and projects;
• Managing budgets and planning for campaign forecasting to ensure effective use of expenditure;
• Collaborating with publishing teams to identify target market segments and communication gaps, to develop key messages for author and journal communications;
• Working with Senior Managers and stakeholders to establish and implement best-practice global communication strategies;
• Establishing, managing and maintaining excellent contacts with key stakeholders within the business to build and develop success relationships;
• Researching business trends, competitor analysis and opportunities to help optimise new and ongoing campaigns.