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Director, Employee Experience
RELXDirector of Employee Experience managing training, onboarding, and engagement at LexisNexis Risk Solutions. Leading the employee experience team in a hybrid role focused on technology sector.
Tech Stack
Tools & technologiesCloud
About the role
Key responsibilities & impact- Lead the employee experience team and operating rhythm (intake, prioritization, timelines and quality).
- Design and deliver onboarding and enablement programs that support adoption and performance.
- Develop scalable learning content, including e-learning, microlearning, job aids, FAQs and knowledge-based articles.
- Partner with product and go-to-market teams to align training to roadmaps, releases and launch plans.
- Lead training delivery across virtual and in-person formats; coach facilitators and content owners.
- Build adoption and change strategies that translate business goals into clear actions and communications.
- Influence stakeholders and maintain strong partnerships with internal teams, vendors and advisory groups.
- Measure effectiveness using surveys, analytics and performance metrics; continuously improve content and delivery.
- Stay current on learning technology and digital adoption tools; apply best practices and emerging trends.
- Deliver programs globally with a primary focus on the U.S. and U.K.; apply localization/translation techniques as applicable to ensure relevancy and uptake.
Requirements
What you’ll need- 10 to 15 years of experience in training, onboarding, enablement or employee experience, preferably in the technology sector.
- Proven people leadership experience, including coaching, prioritization and cross-functional influence.
- Expertise in instructional design and adult learning principles; strong facilitation skills.
- Proficiency with learning platforms and content tools (LMS, digital adoption platforms, Articulate 360, Camtasia, Adobe Creative Cloud and Microsoft Teams).
- Experience aligning enablement to roadmaps, release cycles and go-to-market plans.
- Familiarity with agile ways of working and change management frameworks (e.g. ADKAR).
- Strong communications and digital learning background, with experience creating clear, compelling messaging and scalable e-learning, microlearning and virtual training programs that improve adoption and performance.
- Exceptional writing and editing skills; able to simplify complex concepts for diverse audiences.
- Data-driven approach: able to use dashboards, usage analytics and learner feedback to improve outcomes.
- Bachelor’s degree, preferably in HR, education, marketing or business; MBA preferred.
- Strong project and budget management skills; comfortable in a fast-paced, matrixed environment.
Benefits
Comp & perks- country specific benefits
- annual incentive bonus
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
instructional designadult learning principlesfacilitation skillse-learningmicrolearningcontent developmentchange managementdata analysisproject managementbudget management
Soft Skills
people leadershipcoachingprioritizationcross-functional influencecommunicationwritingeditingstakeholder influencepartnership buildingadaptability
Certifications
Bachelor’s degreeMBA