Relay

Recruitment

• Own requisitions end-to-end, from intake to offer close
• Build and nurture talent pipelines using various strategies
• Serve as a trusted advisor to hiring managers
• Track and improve funnel metrics like interview velocity
• Ensure a seamless candidate experience throughout the interview process
• Leverage AI for recruiting efficiency and reporting
• Report on funnel health and experiment with hiring processes

Talent Acquisition Partner

Full-stack Engineer

• Own features across the full development lifecycle
• Manage production systems and optimize infrastructure
• Collaborate with cross-functional teams
• Identify areas for technical and product improvement

Senior Software Engineer

Performance Marketing

• Own full-funnel strategy, channel mix, nurtures, and conversion for our partner channel acquisition strategy
• Work cross-functionally to plan, launch, and optimize lead acquisition campaigns across various channels
• Build deep understanding of Relay's product and connect demand generation strategy to product vision
• Partner with Sales and RevOps teams to refine lead handoff process
• Collaborate with Events and Community team to build awareness of Relay's program
• Define MQL, SQL, and key funnel targets

Senior Demand Generation Manager

Risk

• Monitor transactions for fraudulent activity and regulatory compliance
• Intercept suspicious deposits and review money transfers
• Separate legitimate businesses from fraudulent activities
• Document investigations at SAR-referral quality
• Collaborate as part of the Risk team

Risk Analyst

Mechanical Engineer

• Set a high bar of quality across the product by owning the front-end. Identify and systematically reduce UI and UX debt, improve implementation patterns, and raise the overall level of craft across the application.
• Embed within product teams to lead UI implementation for new features from concept through launch. Partner closely with product managers, designers, and engineers to ensure shipped experiences meet a high standard for quality, usability, and polish.
• Own and evolve Telegraph, our design system. Define and maintain component APIs, composition patterns, interaction standards, and documentation that enable teams to build consistent, scalable interfaces efficiently.
• Champion accessibility and performance as core product requirements. Ship experiences that are fast, resilient, and accessible by default through semantic implementation, keyboard support, focus management, testing, and ongoing performance optimization.
• Partner closely with designers throughout the product development process. Work collaboratively in code and design tooling to iterate on concepts, refine interactions, and reduce the gap between design and implementation. Help evolve a workflow that replaces traditional handoffs with continuous collaboration.
• Create leverage for the broader organization by translating intent into scalable implementation: reusable components, guidelines, sandboxes/playgrounds, and “how to use it” documentation that reduces drift.
• Build the infrastructure and workflows that support AI-accelerated product development. Some areas we’re currently exploring include: automating QA and code review processes, connecting design and engineering tools, and setting up prototyping templates.

Senior Design Engineer

Marketing

• Own the execution of Relay’s one-to-many ABM programs
• Build, segment, and activate targeted account lists
• Craft and execute ABM campaigns across multiple channels
• Operationalize ABM outbound workflows
• Design and run fast, lightweight ABM experiments
• Track and communicate ABM performance
• Share learnings and insights across teams
• Work closely with RevOps

Account Based Marketing Manager

Account Executive

• Own the full sales cycle from prospecting to close
• Advise businesses and their accountants in a high-trust manner
• Translate product capabilities into tangible business value
• Strategize with team members to innovate sales process
• Collaborate cross-functionally with internal departments

Customer Support

• Own front-line support in specific time zone hours
• Respond to customer tickets with clarity and care
• Investigate issues using Relay's backend logs, transaction records, and block explorers
• Build fluency with on-chain transaction flows for end users and integrators
• Escalate the right issues to engineering with enough context
• Turn recurring customer issues into process improvements, internal documentation, and feedback for product and engineering

Customer Support Specialist

Product Manager

• Own impactful products end-to-end: define the vision, set the roadmap, and deliver high-impact outcomes
• Treat your product like a business: define and track KPIs, monitor performance, and make decisions rooted in data, customer insights, and company goals
• Ship high-quality products from ideation to launch: partner closely with design and engineering
• Build and tell the story for your product: create clear narratives that inspire leadership, partners, and customers
• Stay deeply connected to SMB customers: immerse yourself in their workflows and pain points
• Collaborate cross-functionally: work with Sales, Marketing, and Customer Experience teams
• Partner externally and internally: navigate and evaluate strategic partners
• Champion product culture at Relay: bring curiosity, ownership, and a high bar for quality