Referral Jobs (askreferral.io)

Account Manager

• Strategize, draft, and negotiate complex partnership agreements
• Partner closely with Partnerships, Sales, Finance and other cross-functional teams
• Develop and improve templates, playbooks, processes and other knowledge resources
• Serve as an additional legal point of contact for EMEA sales
• Provide legal training and guidance to Partnership and other GTM stakeholders
• Bring a solutions-focused mindset to every negotiation

Managing Counsel, Commercial – Partnerships

People Operations

• You'll be embedded directly inside the business, working closely with senior leaders to drive performance, build high-performing teams, and own talent strategy execution within your client groups.
• Act as a trusted strategic partner to senior leaders across your client groups - from org design and headcount decisions to talent strategy and leadership effectiveness
• Own and resolve complex employee relations cases with confidence, care, and commercial awareness. Guide and coach Associate/People Business Partners as needed.
• Lead talent strategy execution within your client groups - performance calibration, succession planning, high-potential and manager development, and internal mobility
• Serve as an escalation point on complex People Partner and employee relations issues. Act as a bridge for Legal.
• Use people data and talent insights to identify trends, inform strategy, and drive proactive interventions
• Embrace and leverage AI tools - we're building the next generation of talent infrastructure at Remote, and we expect our PBPs to be curious, experimental, and comfortable working alongside AI-driven tools
• Partner with People Programs - contribute to the design of frameworks, toolkits, and programmes and drive their application within your client groups
• Drive People team initiatives - take ownership of high-value cross-functional projects that shape the Remote people experience; 70-80% of your time is dedicated to your client groups, with 20-30% assigned to priority projects
• Coach and mentor fellow People team members

Senior People Business Partner

Operations

• Improve customer experience and trust: Reduce turnaround time and rework across resignations, conversions, and offboarding journeys, while improving clarity of communication and outcomes.
• Increase operational capacity and scalability: Standardize workflows, build automation, and reduce active handling time so the team can handle growth without compromising quality.
• Strengthen compliance and risk management: Embed guardrails into processes and tooling to ensure consistent, auditable handling of sensitive employee events across countries.
• Enable cross functional execution: Turn lessons learned from cases into actionable improvements with Product, Engineering, and other Lifecycle teams.
• Improve visibility and decision making: Build reporting and dashboards that help leaders understand performance, drivers of backlog, and the impact of changes over time.

Lifecycle Operations Lead

Procurement

• Manage and execute solutions for Occupational Health and Safety matters with minimal supervision across multiple jurisdictions to ensure a safe and healthy work environment for all Remote employees and prioritizing a superior employee experience for Remote’s clients and employees.
• Serve as an internal point of contact for routine and non-routine OHS questions, providing guidance to junior team members.
• Manage the relationship and deliverables of current OHS vendors, training partners, and health centers to carry out all necessary events.
• Monitor vendor performance through comprehensive assessments and consistent feedback
• Lead the team’s engagement with Remote’s employees in providing them with their health assessment and safety training needs
• Coordinate and execute country Occupational Health and Safety internal audits to support compliance with local regulations.
• Identify, develop, and recommend improvements to existing Occupational Health and Safety procedures and practices.
• Partner with the People and Legal teams to draft and develop Health and Safety policies.
• Be an internal and external champion of Remote's values and the Lifecycle team's goals.
• Safely manage and maintain employee data and confidential information, adhering to established protocols, and ensuring utmost professionalism and discretion in handling and accessing such information

Senior Lifecycle Specialist – Contract Management

Customer Success Manager

• Accelerate and drive revenue acquisition and expansion through value based consultations and demonstrations that clearly articulate how prospective and current clients will achieve their goals with Remote
• Be the trusted business partner for complex and / or enterprise-type opportunities to help address customer business goals and requirements
• Be a trusted, deep subject matter expert on Remote's offerings and the industry and trends of the globally distributed workforce. Identify opportunities for, and regularly create thought leadership collateral
• Identify and drive strategic initiatives to further develop and enhance the Customer Success capabilities, resources and impact on revenue, in particular focused on value-based, consultative sales
• Build and deepen cross-functional relationships across Remote, particularly with Product, Sales, Marketing and Solutions Consultant teams to improve alignment and impact
• Share learning and drive development and enablement opportunities within the Customer Success team
• Take an active role in coaching and mentoring for junior members of the Customer Success team

Senior Customer Success Manager – MM/Ent

• Lead the Onboarding Journey: Manage the onboarding process for new employees with a focus on compliance and seamless documentation, including verification and preparation of employment packages.
• End-to-End Ownership: Take charge of the entire employee onboarding lifecycle, meeting all operational requirements to ensure a smooth and successful experience, while adeptly addressing employee queries throughout the process.
• Cross-Functional Collaboration: Work closely with Mobility, Benefits, Lifecycle, and Payroll teams to deliver a smooth experience for both clients and their employees.
• Continuous Improvement: Constantly seek and implement enhancements to the onboarding experience, anticipating and addressing evolving needs.
• Data Expertise: Manage and maintain employee data, ensuring information accuracy, security, and compliance with confidentiality standards.
• Support Compliance Initiatives: Contribute to reporting, audits, and data integrity projects to uphold our commitment to operational excellence.
• Drive Automation: Identify and champion automation opportunities to streamline onboarding processes, boosting efficiency and scalability.

Onboarding Operations Specialist

Marketing

• Build and manage Ideal Customer Profile (ICP) audiences within ABM platform, including precise exclusion lists for existing customers, prospects, and competitors.
• Leverage ABM platform intent data to trigger personalized ad experiences across LinkedIn, Meta, and Google.
• Implement and manage HubSpot Smart Form Fills to enrich lead data and improve conversion rates for targeted accounts.
• Develop and implement search and social strategies, including audience targeting (1p, 2p, 3p data) and sizing recommendations.
• Conduct daily and weekly pacing audits, quarterly deep-dive health checks, and ongoing A/B testing of text ads and creative formats.
• Manage high-match-rate LinkedIn segment syncs (30+ active segments) and optimize Google Ads through first-party contact integration.
• Oversee listing descriptions and review collection campaigns on platforms like Gartner Digital Markets (GDM) to improve brand awareness and CVR.
• Align paid strategies with Sales to win orchestrate approach, providing specialized landing pages and account-specific support.
• Partner with the Analytics team to build a measurement plan for ABM.
• Partner with lifecycle on nurture sequences across stages (Lead → MQL → Opportunity → Deal) to ensure consistent messaging for target personas.

Account Based Marketing Specialist

• Own the strategy and execution of partner marketing programs across Remote’s ecosystem partnerships
• Position Remote as the global HR partner of choice across the ecosystem
• Drive qualified partner-sourced and partner-influenced pipeline
• Integrate strategic partners into Remote’s core marketing motions
• Work closely with Partner Managers, Corporate Marketing, Regional Marketing, Brand, and Sales to ensure partner programs are aligned to revenue goals
• Contribute to the broader 2026 partner marketing strategy

Partner Marketing Manager

Customer Support

• Serve as the primary contact for all payroll-related inquiries, offering thorough support through email, live chat, and video calls.
• Provide advanced-level support, addressing complex issues and ensuring customer satisfaction is prioritized throughout their journey.
• Partner effectively with teams across Customer Experience, Payroll Operations, Benefits, Tax, and Finance to ensure timely and accurate resolutions within strict service level agreements (SLAs).
• Enhance the team's collective knowledge by creating and updating essential documentation and participating in shadowing sessions to foster collaboration and knowledge sharing.
• Utilize outstanding problem-solving abilities to work seamlessly with various teams in resolving escalated customer issues promptly.

Payroll Support Specialist

Payroll

• Lead, Manage & Hire a nationally distributed team of PEO Payroll Implementation Specialists; grow & develop the team through coaching and mentorship.
• Own the end-to-end PEO Customer Implementation process of onboarding international customers to the Remote Global Payroll platform to include:
• develop and implement detailed standard operating procedures
• ensuring detailed government payroll compliance regulations are documented
• develop and implement operational processes that scale for large growth and efficiency in a fast paced environment
• track, monitor and continuously improve the team’s performance on key metrics to meet the business goals.
• identify opportunities for efficiencies in the product that create a better user experience.
• Respond and resolve all customer escalations through positive solutions that contribute to high customer retention rates.
• Be the SME for multiple teams across the organization to answer queries and drive knowledge resources.
• Collaborate cohesively with Sales, Customer Experience, Operations, Product & Engineering, Tax & Payments, Finance, Benefits, Vendor Relations and other teams across the organization to provide best in-class onboarding to our new customers and ensure we are compliant with PEO payroll regulations.

Manager, PEO Payroll Implementations

Frontend Engineer

• Leading the development of major team-scoped projects, participate in cross-team initiatives for Remote's HR and Payroll products.
• Actively participating in product work in the team: providing feedback, suggesting solutions to the problems. Using technical insights and expertise to suggest product improvements.
• Maintaining good understanding of the team’s domain, both from product and engineering sides.
• Providing feedback on code reviews.
• Contributing to the shared codebase.
• Debug and solve technical and business issues.
• Participating in non-team activities, such as support rotations, hiring process, RFC discussions, etc.
• Mentoring and providing guidance to other engineers.
• Investigating, proposing and participating in implementation of improvements to our platform.
• Implementing interfaces with performance, accessibility, and API design in mind.
• Redesigning how engineering work ships with autonomous agents as the default execution layer.
• Proposing and operationalizing agentic workflows end-to-end (spec → plan → execute → verify) to deliver outcomes faster.
• Building reusable agentic workflows and primitives in the codebase so teams can apply them repeatedly across domains.
• Using verification loops (tests, checks, evals, guardrails) to ensure results are correct, secure, reliable, and scalable.

Senior Frontend Engineer

• Investigate and help resolve complex operational challenges faced by onboarding and mobility specialists across global operations, working with minimal supervision.
• Take a forward-thinking and highly engaged approach to partnering with clients, employees, and internal stakeholders to ensure operational issues are resolved effectively and sustainably.
• Collaborate closely with your manager to deliver internal projects spanning operational improvement, system optimisation, workflow automation, and post-implementation measurement.
• Observe onboarding and mobility workflows and provide structured recommendations to Product and Engineering teams on system enhancements, automation opportunities, and tooling improvements that benefit both internal teams and external users.
• Provide support to onboarding specialists during escalations and contribute to post-incident analysis, documentation, and recommendations.
• Act as the initial escalation point for operational issues raised by cross-functional partners, ensuring timely resolution within SLA timeframes and identifying opportunities for longer-term operational or system improvements.
• Partner with your manager to design and implement initiatives across onboarding operations, including improvements to HR processes, SOPs, metrics, workflows, and supporting systems.
• Serve as the formal first-line escalation owner for operational concerns, identifying root causes through review of available information, facilitating collaboration across teams, and providing sound judgement, mentorship, and direction.
• Analyse, design, and execute technical and automation improvements within onboarding and mobility-adjacent systems to improve efficiency, accuracy, and scalability.
• Contribute to the ongoing refinement and maturity of operational processes managed globally by the onboarding and mobility team.

Onboarding Operations Lead

Manager

• Remote is scaling Solutions Consulting to win more complex, multi-product platform deals.
• As Manager, Solutions Consulting (AMER), you lead a team of Solutions Consultants (SCs) and partner closely with Sales and Product to improve deal outcomes through strong discovery, value articulation, technical scoping, and clean handoffs.
• You set clear standards, coach to consistent behaviors, and run an inspection cadence that turns our best practices into repeatable execution.
• You’ll shape and build an AI-forward, learning-oriented team that continuously improves how we discover, scope, and communicate value.
• You’ll also turn frontline deal insights into structured product signal—clear, consistent, and actionable—so Product and GTM teams can address the highest-impact gaps and friction.

Manager, Solutions Consulting

Risk

• Underwrite new deals and manage existing exposures to make recommendations to Head of Credit
• Monitor Remote’s credit risk at a portfolio level and implement strategies to reduce credit exposure and losses
• Support development of risk management framework for Remote, maintain risk registry, understand group risks, quantify Remote’s exposure, propose preventative actions
• Develop key policies like Remote’s Business Continuity Planning and Third Party Risk Management
• Work with Product and Engineering teams to automate risk interventions