Reed

Recruitment

• The Recruitment Manager is responsible for creating and identifying new business opportunities within the local area by developing strong working relationships with employers and bringing on board new employment opportunities for people on our programmes.
• Identifying new business opportunities and winning new clients
• Promoting an awareness on Reed in Partnership services and benefits
• Maximising the repeating business opportunities through building and maintaining relationships with employers
• Working closely with other teams including Employment Advisers and Skills Trainers
• Planning and conducting events such as jobs fairs and employer days
• Post-placement support and account management

Recruitment Manager

Manager

• Manage the day-to-day delivery of the Test Centre Network service in multiple test centre sites.
• Ensure high quality performance & adherence to operational policies & procedures.
• Manage staff shifts using Joined Up.
• Provide ID checking, invigilation & security checks as needed.
• Conduct Regular Performance Management meetings, Team Performance and caseload conferencing reviews.
• Provide technical expert support and advice for the team.
• Monitor quality of customer service and implement improvements based on customer survey results.

Regional Test Centre Manager

Administration

• Monitor inbound mailboxes to which referrals are issued and ensure referrals are received and processed in a timely manner
• Check referrals for required details and query any clarifications or changes with relevant authority
• Transfer referral details to the appropriate CRM, ensuring all required fields are completed correctly
• Respond to or signpost questions relating to the AIRE programme
• Administer clerical referral processes to support delivery of DWP contracts
• Accurately capture participant and service data and maintain database integrity across multiple databases
• Update daily records on activity, outcomes and performance metrics as specified by Line Manager
• Evidence achievement of daily, weekly and monthly performance and productivity targets across AIRE services
• Rectify inaccuracies identified by MI and Commissioner Reports through data cleanse activities

Settlement Support Administrator

Marketing

• Develop and activate marketing strategies supporting Employability and Environment services
• Work across implementation projects to launch new services
• Manage fulfilment of marketing and promotional assets through the company’s Marketing Hub
• Agree objectives and targets with internal stakeholders and report on performance
• Respond to emerging needs and develop new creative ideas
• Develop and manage a portfolio of service brands and propositions
• Quality control brand application across printed materials, video, social content, adverts, website content, newsletters and promotional items
• Manage the service’s marketing and communication channels, including web, email, social and press, with analysis and optimisation
• Manage the marketing budget for each service and collect and analyse return on investment data
• Manage and oversee the professional development of team members and coordinate/quality control team work
• Manage and influence relationships with senior internal stakeholders and chair planning meetings

Recruitment Manager

Regional Test Centre Manager

Settlement Support Administrator

Marketing Manager – Employability and Environment