Manager

• Provide independent and objective evaluation of the adequacy and effectiveness of the internal controls, risk management practices, governance processes, and fraud prevention and detection in the Wealth Management Canada platform.
• Support the audit leads to execute audit plans from end to end.
• Collaborate with other auditors or audit groups to effectively plan and execute audits in accordance with RBC internal audit methodology and standards.
• Assess effectiveness of internal controls, risk management practices and governance processes in order to draw conclusions to complete the audit programs.
• Execute data analytics and create simple visualization.
• Effectively manage relationships and build credibility with audit clients and key stakeholders.
• Take initiatives to lead small audit projects and issue validation.
• Keep abreast of organizational, regulatory, product, strategic and financial changes and/or trends impacting Wealth Management business platform.

Manager, Wealth Management – Internal Audit

Compliance

• Provide extensive end to end telephone support on complex highly regulatory products and processes for RBC clients and sales/operations partners
• Demonstrate a long-term perspective in addressing client concerns.
• Take ownership and accountability for crucial conversations and the resolution of complex issues which may be outside of policy/process/procedural guidelines in order to satisfy the client needs/client escalation, as applicable.
• Refer to manager where applicable in accordance with established client escalation protocol
• Focus on attaining established benchmarks for complex and specialized client activities, transactions and/or processes, contributing to achievement of business specific Client Service Commitments (CSC’s) and/or Service Level Agreement (SLA)
• Utilize deep knowledge and experience of diverse RBC products, process, service and support systems/applications required to process complex and/or specialized RBC client transactions and/or investigations
• Take full accountability for quality and accuracy of day to day job responsibilities, tasks and activities ensuring a balanced focus on client experience, efficiency and effectiveness and operational risk and compliance
• Maximize the use of technology available, maintain data integrity, document all relevant client service interactions in corporate memory and enable continuity of client service (including client de-markets) by documenting details of client interactions in most appropriate system (e.g. CART, TSYS etc.)
• Understand and accept change as it relates to the role and commit to continuous improvement and it’s alignment to achieve client and business strategies
• Engage and enable cross skilling, training and/or role hybridization activities on the team understanding the value and importance of continuous learning and an innovative workforce

Operations Officer – Regulatory Services

Financial Planning and Analysis

• Develop relationships and create custom investment solutions for prospective and existing RBC clients
• Provide tailor-made financial planning advice and solutions using our unparalleled array of investment and portfolio solutions
• Acquire and consolidate existing and new-to-RBC clients and assets
• Connect clients with the right RBC team members to help continuously meet their needs
• Develop external business referral sources through networking, marketing, and your centres of influence

Financial Planner, Investment and Retirement Planning

• Conduct routine reviews of post trade surveillance alerts generated by surveillance systems to detect potential retail suitability and sales practices concern; to ensure compliance with company policies and applicable regulations (i.e. CIRO)
• Manage the escalation and resolution of items that may present concerns
• Identify potential areas of risk (financial, reputational, and regulatory), advise senior management of potential issues as they arise, make recommendations with regards to potential courses of action.
• Assist surveillance management team to continue enhancing and optimizing retail surveillance scenarios and framework.
• Partner with Global Surveillance Strategy team to develop retail S&SP surveillance scenario and conduct UAT testing prior production release.
• Assist Associate Director in developing and maintaining up-to-date procedures, as well as compiling and surveillance statistics for periodic management reporting and oversights.
• Assist in other specific projects and targeted reviews as assigned.

Manager, Wealth Management Surveillance

Associate

• Compile documentation and information required by the Credit Advisory Group (CAG) to commence Commercial Credit Review (CCR)
• Collect information from various host systems and liaise with team members to obtain non-host system information (e.g. Financial Statements)
• Track receipt of required documents and information and build files for the CAG, ensuring efficiency with accuracy of information
• Ensure data integrity during file preparation and take action to correct errors in various systems (Synergy, Casper, etc.)
• Liberate time through front-end set-up administration, and communicating with Commercial Account Managers (CAM) regarding required client financials and documentation
• Organize and clean-up CASPER applications prior to sending for adjudication
• Leverage various forms of automation to assist in day to day tasks like: managing tracking sheets and ensuring timely electronic storage of documents
• Manage incoming documents and ensure appropriate dissemination of information

Associate Credit Officer

Recruitment

• Prepare and send employment contracts same-day , ensuring no delays in onboarding top talent
• Guide hiring managers through WorkDay and RBC’s intranet, empowering them to navigate the recruitment lifecycle with confidence
• Partner with recruiters and hiring managers to ensure seamless processes for candidates
• Analyse data, identify bottlenecks, and recommend process improvements, or technology/AI adoption to keep us ahead of the curve
• Work closely with Employee Relations, Compensation, Global Mobility, and more to align on shared goals
• Manage interview scheduling, generate offer letters, step in to cover for other recruitment coordinators across other areas of the business, and keep the recruitment inbox running smoothly
• Anticipate needs, solve problems before they arise, and keep the team firing on all cylinders

Recruitment Coordinator

Cloud Engineer

• Establish core cloud security solutions across RBC's cloud environments
• Design and build cloud security services using automation, TDD principles, and Infrastructure as Code (IaC)
• Implement SRE practices to enhance operational processes and reliability
• Support all cloud security applications, configurations, and integrations
• Be the cloud security subject matter expert in any IaaS, PaaS, and SaaS implementations
• Assess all cloud patterns to ensure adherence to best security practices and controls
• Develop security coverage reports to identify gaps and enhance the cloud security strategy
• Lead and participate in delivering end-to-end integrated solutions
• Participate in on-call rotations to provide after-hours support for critical systems

Staff Cloud Security Engineer – Global Security

Security Engineer

• Work with business partners and application teams across RBC Enterprise to explain the onboarding process and document requirements.
• Identify and implement solutions to improve the efficiency of the onboarding process.
• Work with business partners and application teams to ensure onboarded applications continue to be compliant.
• Learn architectural patterns relevant to RBC’s IAM services.
• Identify and report security risks in accordance with RBC Standards.
• Participate in all aspects of onboarding testing as requested by the onboarding team: Review, analyze, and define onboarding requirements as well as contribute to the technical development specifications.
• Test case scenario creation and assisting with test case writing.
• Assisting with DEV, SAI (UAT) and PIV testing.

Senior Cyber Security Specialist, IAM Onboarding

Risk

• Design and/or operationalize 1LOD processes and key controls in line with enterprise Model Risk requirements and RBC’s Model Risk Transformation
• Strengthen 1LOD accountability in Model Risk, including increasing awareness of Model Risk-related requirements and roles and responsibilities
• Lead or monitor key 1LOD control execution and governance activities (e.g., model inventories) and enhance the control environment as applicable
• Review enterprise requirements and collaborate with key stakeholders to drive or influence policy, standard, and process alignment and simplification across CUSO entities
• Drive or influence enhanced risk metrics to ensure comprehensive risk coverage and accurate reflection of the Model Risk profile
• Partner with key stakeholders to shape how generative and agentic AI-related considerations are integrated into RBC’s Model Risk management’s processes and controls
• Lead 1LOD risk profile reporting and develop data-driven insights; also support RBC’s risk appetite reporting processes, including driving consistent risk narratives where applicable
• Lead and/or contribute to Working Groups and targeted initiatives
• Promote the use and integration of Technology tools to increase efficiency and effectiveness
• Lead and/or coordinate responses to regulatory exams and internal reviews; develop remediation plans as applicable

Director, Model Risk

• Provide consistent advice and counsel to RVPs and leaders in the implementation and execution of strategy
• Act as an expert role model and master coach by providing coaching and development to RVPs and leaders
• Identify gaps, best practices, and opportunities at the market, branch and advisors’ level, and recommends priorities, sequence, and action plans
• Act as point of integration for markets and national office groups, gathering feedback and formalizing a listening post environment
• Support the integration of RBC Partners in the region to leverage client opportunities and maximize business performance
• Provide regular updates with market/regional staff outlining key activities, initiatives and performance
• Responsible for identifying, integrating and supporting implementation of training to meet role requirements

Senior Manager, Enablement Coach

Data Analyst

• Create and support repeatable, robust process to identify Data Elements that are most critical and has the highest impact on RBC’s key processes
• Seek out industry trends and organizational knowledge to understand alternative approaches / solutions to propose viable options
• Engage Data Domain stewards and Business Unit leadership to identify and define key business processes and prioritization and identification of critical reports
• Support other Data Management activities
• Identify, capture and curate metadata associated with CDEs for U.S. key regulatory reports
• Communication and Documentation
• Manage and report on work status, including escalating execution risks in a timely manner
• Gain and apply an in-depth understanding of data management, data governance, and metadata tools and systems to support the definition and documentation of effective data elements

Data Prioritization Analyst

• Provide tailor-made financial planning advice and solutions using our unparalleled array of investment and portfolio solutions, including best-in-class proprietary and select third-party mutual fund solutions
• Acquire and consolidate existing and new-to-RBC clients and assets
• Connect clients with the right RBC team members to help continuously meet their needs
• Develop external business referral sources through networking, marketing, and your centres of influence

Financial Planner – Investment and Retirement Planning

Account Manager

• Provide tailor-made financial planning advice and help clients reach their goals, using our unparalleled array of investment, credit, and everyday banking solutions
• Acquire and consolidate existing and new-to-RBC clients and assets
• Actively maintain and expand your portfolio of clients using value-based relationship management practices, achieving performance targets
• Cultivate relationships with service partners and local markets to optimize business opportunities and referrals

Financial Planner, Relationship Manager

• Deliver results and support new client acquisitions through multiple channels, including your own team and local partners
• Lead change and allocate resources to meet the needs of the community, growing sales, revenue, and market share
• Ensure high employee engagement through recruiting, talent management, development, and career planning
• Inspire, orchestrate, and pioneer superior retailing excellence to deliver a memorable client experience
• Coach your team on client advice and education, problem resolution and prevention at first point of contact, and advocate for digital enablement and multichannel usage
• Take appropriate actions to close gaps identified through operational, credit effectiveness, and compliance reviews and reports

Branch Manager Intern

Events

• Responsible to support RBC Royal Bank’s Client First strategy and deliver superior experience by providing quality service to Clients
• Enhance RBC Financial Group’s risk mitigation strategy through analysis and investigation of potential fraud transactions via various channels
• Maintain a pro-active approach, mitigating fraudulent activity at the source
• Ensure operational risk/loss is mitigated and negative client impact and experience is kept to a minimum
• Take full accountability for quality and accuracy of day-to-day job responsibilities, tasks and activities