Ramp

Security Engineer

• Lead and support security and compliance programs to achieve and maintain key certifications and attestations (e.g., SOC 2, ISO 27001, PCI-DSS, SOX, ISO 42001, AIUC-1), while building scalable processes to support future framework expansion and geographic growth.
• Partner cross-functionally with Product, Engineering, IT, Finance, Legal, People, and Go-to-Market teams to translate regulatory, customer, and emerging requirements (including AI governance considerations) into practical, actionable controls.
• Support the design, implementation, and monitoring of IT General Controls (ITGCs), automated controls, and financial system governance processes, including access management, change management, and configuration oversight.
• Support and lead audit and assurance activities, including planning and coordination with external auditors and independent assessors, conducting control walkthroughs, managing evidence collection, and maintaining audit-ready documentation.
• Strengthen customer assurance programs by evaluating vendor security practices, responding to customer due diligence requests, and identifying opportunities for automation and continuous monitoring within GRC workflows.
• Build scalable audit management processes and documentation systems that will support future expansion to additional geographies and compliance frameworks

Security Program Manager, AI Assurance

Manager

• Become an expert in Ramp’s Account Payable (Bill Pay) and Procurement products and drive efficient, thorough onboarding of new customers at scale.
• Directly own a book of micro-SMB and SMB customers through 1:1 onboarding, while supporting peers in deploying Bill Pay successfully.
• Ensure customers are fully onboarded to Ramp within 60 days and under two calls, delivering a smooth, structured activation experience.
• Balance multiple priorities across implementation, follow-up, troubleshooting, and proactive outreach.
• Partner closely with Product to ensure customer insights, feedback, and pain points are surfaced, reviewed, and prioritized.
• Identify opportunities to automate and streamline onboarding to increase coverage and improve efficiency.
• Help maintain Ramp’s industry-leading customer satisfaction by delivering exceptional support and guidance.
• Continuously grow, learn, and adapt within a fast-paced startup environment.

Senior Scaled Customer Activation Manager – Bill Pay Specialist

Account Manager

• Build and maintain strong, long-term relationships with key partners segments, including Accounting, Private Equity, and Venture Capital
• Serve as the trusted advisor and advocate for partners, understanding their business models, goals, and challenges.
• Develop and deliver partner onboarding and education on the full range of integration and configuration options for Ramp’s suite of products
• Work with partners and their customers to drive efficient, thorough, and complete onboarding at scale

Senior Customer Activation Manager – Partnerships

• Oversee indirect tax compliance across sales and use tax, VAT/GST, property tax, and gross receipts tax jurisdictions.
• Review taxability determinations, nexus analyses, filings, and account reconciliations to ensure accuracy and completeness.
• Lead responses to indirect tax notices and audits, preparing documentation and technical support for tax positions.
• Evaluate and enhance indirect tax processes and controls to improve scalability and compliance integrity.
• Partner with Accounting, Legal, and Product teams to advise on indirect tax implications of new initiatives and revenue streams.

Indirect Tax Manager

Human Resources

• Lead the rollout of new HRIS modules (time cards, leaves of absence, workforce planning, LMS, remaining integrations, and more!), partnering cross-functionally with HR, Finance, IT, and business leaders.
• Configure and optimize existing modules to improve usability, adoption, and process alignment.
• Ensure employees, managers, and HR teams are properly trained and supported in using new functionality.
• Drive structured implementation plans, documentation, and change management efforts.
• Audit historical data and lead the migration of remaining legacy data into the new HRIS.
• Validate data accuracy and integrity during and after migration.
• Establish and document data governance standards and ownership.
• Improve integrations and data flows between the HRIS and other internal systems.
• Design and implement a recurring reconciliation process across HRIS and downstream systems (e.g., payroll, finance, benefits, IT systems).
• Identify and resolve data discrepancies.
• Create sustainable controls and reporting mechanisms to ensure ongoing data accuracy.
• Serve as the primary operational owner of HRIS data integrity.
• Maintain documentation of system architecture, data flows, and processes.
• Provide strategic recommendations to strengthen long-term system scalability.
• Own day-to-day system administration tasks including:
• Bulk uploads and updates
• Cost center changes and organizational updates
• System configuration updates
• Workflow and automation enhancements

HRIS Manager – Temp

Operations

• Lead, coach, and develop a team of four Talent Operations professionals.
• Drive prioritization, operational rigor, and scalable infrastructure to support a 40+ recruiter organization.
• Be hands on where needed to continue to shape and grow this critical function.
• Own the full recruiting tech stack (ATS, scheduling tools, sourcing tools, CRM, interview tools, etc.).
• Partner with Tech Enablement to drive system implementation, integration, automation, and optimization.
• Evaluate and implement new tools as the organization scales.
• Oversee and evolve the internal recruiting “help desk” into a scalable, automated support function.
• Own execution and operational tracking of the company’s headcount plan in partnership with finance.
• Build systems to monitor hiring progress, recruiter capacity, and forecasting.
• Own end-to-end interview operations, including scheduling infrastructure.
• Build scalable processes and tooling to support high-volume, complex hiring.
• Ensure a seamless and efficient experience for candidates, recruiters, and interviewers.
• Own and scale core recruiting programs, including interviewer enablement, referrals, and candidate experience, ensuring they drive hiring excellence at scale.
• Define success metrics and lead ongoing optimization to improve quality of hire, engagement, and overall recruiting performance.
• Ensure recruiting processes meet compliance requirements across jurisdictions.
• Partner with People Ops & Legal to support international hiring expansion.

Senior Manager, Talent Operations

Conversion Rate Optimizer

• Drive net new leads for Ramp, with an emphasis on Conversion Rate Optimization (CRO) on our website and Top-of-Funnel demand generation campaigns.
• Own the feedback loop of testing new copy, imagery, layouts, and engagement mechanisms on our website, analyzing the results, and sharing learnings with our broader Growth & Marketing teams.
• Leverage web analytics tools to monitor website performance and uncover trends and opportunities.
• Regularly report on key performance indicators (KPIs) such as conversion rates, user engagement, user traffic patterns, and sales lead generation.
• Work across Sales, Marketing, Engineering, Product, Risk, and Operations to execute against Ramp’s growth goals
• Collaborate across Growth and Marketing teams to coordinate web launches and automate workflows through AI to accelerate processes and bottlenecks

Growth Manager, Website CRO

• Configure and maintain HRIS business processes, calculated fields, security groups, and reports
• Own and support HRIS integrations (payroll, benefits, finance, ATS, identity and access management)
• Execute complex data operations, including Enterprise Interface Builder, mass updates, and validation
• Partner with IT on SSO, provisioning, and downstream system dependencies
• Independently troubleshoot and resolve Tier 2 / Tier 3 issues
• Test, deploy, and document changes across HRIS tenants
• Support HRIS releases and upgrades
• Design, maintain, and secure HRIS access and data flows in partnership with IT and Security, including Workday security groups, role-based access, and integration credential management
• Maintain technical documentation, configuration standards, and reusable patterns

HRIS Engineer

Marketing Analyst

• Drive direct mail initiatives: Lead campaign execution from ideation through measurement, managing audience targeting and segmentation, platform setup, creative production, vendor coordination, and post-campaign performance tracking.
• Build experimentation frameworks and drive optimization: Design tests for messaging, creative assets, targeting strategies, and campaign tactics. Use data to identify what works, refine approaches, and scale successful experiments into repeatable playbooks.
• Find leverage through creative personalization: Identify opportunities where thoughtful, well-researched personalization can meaningfully outperform generic outreach, using automation tools to operationalize at scale. Recommend and test unconventional tactics that deliver higher impact for lower cost.
• Manage vendor relationships and operational workflows: Own external partnerships with direct mail platforms, fulfillment vendors, and data providers. Ensure quality execution, optimize processes, and maintain high standards across all campaigns.
• Track performance and inform strategy: Monitor campaign metrics, identify trends, and surface insights that inform targeting, creative, and channel decisions. Work with the team to continuously improve results.
• Collaborate cross-functionally: Partner with creative, product, data science, and sales teams to execute acquisition campaigns. Ensure smooth coordination across internal teams and external vendors to deliver campaigns, with a high degree of autonomy and attention to detail to ensure quality execution and continuous process improvement.

Performance Marketing Analyst, Direct Mail

• Own the HRIS product roadmap, prioritization, and long-term vision
• Act as the primary partner to external HRIS implementation and support vendors
• Translate business needs into clear system requirements and design decisions
• Establish and enforce governance, including intake, prioritization, and release management
• Serve as the final decision-maker on system design tradeoffs (configuration vs. customization)
• Drive adoption through enablement, training, documentation, and change management
• Ensure data quality, process consistency, and audit readiness
• Partner closely with People, Finance, IT, Legal, and Compliance
• Manage and mentor the HRIS Engineer

HRIS Manager

General Counsel

• Embed with cross-functional teams to build, launch, market, and operate new regulated fintech products
• Analyse regulatory and licensing implications of new products and services; partner with regulatory on new license applications
• Interface with regulators on new product approvals, requests for information, license applications, and regulatory examinations
• Structure and negotiate complex partnerships with financial institutions, payment services providers, technology platforms and other entities that provide or support financial services
• Support marketing teams, develop content policies, and review marketing collateral
• Provide guidance on state, federal and international regulatory, privacy, intellectual property, and other legal issues, and their implications on product development and marketing strategies
• Draft policies and procedures for regulated financial products
• Help select and manage outside counsel

Regulatory Counsel

Solutions Engineer

• Partner with Sales, Product and Partners to advocate for integration development in-line with customer needs
• Collaborate with Ramp Account Executives to showcase technical accounting features and benefits through customized product demos, workflow illustrations, and promoting Ramp’s value proposition
• Develop tailored product solutions based on a deep understanding of integration and configuration options, ensuring effective alignment with customer needs
• Support Sales and Post-Sales teams in executing advanced technical and accounting implementations for Ramp
• Evaluate customer requirements for new opportunities, determining Ramp's suitability through use-case analysis, ROI assessments, and technical evaluations during customer discovery
• Work alongside Product, Product Marketing, and Product Operations to create and maintain technical assets and an internal knowledge base of customer use cases and best practices

Solutions Consultant

• Help define the strategy and roadmap for Ramp’s stablecoin-based payment and treasury infrastructure
• Help build & scale our stablecoin payment and treasury infrastructure through partnerships
• Partner with external providers and internal stakeholders to deliver end-to-end product flows
• Solve Ramp’s toughest fintech challenges with new technologies
• Collaborate with legal, compliance, product, and engineers across Ramp to integrate stablecoin capabilities into core products
• Collaborate with product, finance, sales & marketing teams to define our GTM strategy

Financial Partnerships Manager, Stablecoins, Cross-Border Payments

Mechanical Engineer

• Design and build high-craft product experiences: Own key surfaces end to end, from concept through production. Use layout, interaction, and motion to make complex behavior feel simple and safe.
• Work AI first with Cursor and Claude Code: Use LLMs, Cursor, and Claude Code as your starting point. Draft intent, explore implementations, scaffold components, and refactor with AI in the loop. Apply your own judgment to refine quality.
• Prototype in code and validate with customers: Build interactive prototypes in React and TypeScript and test them with real users using self-serve research tools. Use what you learn to refine flows before full systemization.
• Bridge design systems, product, and brand: Translate Ramp’s design principles into reusable components and patterns. Extend the design system so expressive, brand-aligned moments are easy to build and scale.
• Reveal what our agents are doing without noise: Design patterns that show what AI and automation are doing on behalf of customers. Use hierarchy, copy, and motion to earn trust while keeping the default experience simple.
• Champion performance and accessibility: Ship work that is fast, accessible, and robust. Pay attention to semantics, focus states, reduced motion, and Core Web Vitals. Partner with engineers to debug and optimize over time.
• Share AI-native workflows: Document prompts, patterns, and workflows you use in Cursor and Claude Code. Share them with designers and engineers to raise the bar across the team.

Design Engineer

• Own the end-to-end onboarding and activation of a large portfolio of micro-SMB and micro-MM customers, driving customers to full Ramp adoption within 60 days through efficient, scalable motions.
• Lead onboarding with strong executive presence, setting clear agendas, controlling call flow, and driving as much progress as possible in minimal touchpoints.
• Ensure fast, thorough, and complete implementation by educating customers on Ramp functionality, best practices, and the “why” behind key workflows.
• Confidently navigate and position Ramp’s full product suite, including Cards, Bill Pay, Travel, Treasury, and Accounting integrations, tailoring recommendations to customer workflows and business goals.
• Deeply understand customer workflows, pain points, and blockers, and problem-solve alongside Product, Engineering, and Support when needed.
• Drive revenue by minimizing implementation delays and reinforcing the value of Ramp as a core financial operating system.
• Use customer data, usage signals, and patterns to prioritize outreach, identify risk, and intervene proactively.
• Balance implementation work, follow-ups, proactive outreach, and group onboarding while maintaining a high bar for quality.
• Partner closely with Product to surface customer feedback, identify trends, and influence roadmap priorities.
• Identify opportunities to automate, standardize, and improve onboarding processes, contributing to playbooks, enablement materials, and scalable best practices.
• Act as a multiplier for the team by sharing insights, patterns, and coaching peers through examples and collaboration.
• Help maintain an industry-leading customer experience while operating at high volume and pace.