QuidelOrtho

Account Manager

• Drives revenue growth within an assigned territory or named accounts by managing and expanding existing CL and TM customer relationships, meeting equipment and sales targets across products, instrumentation, and service offerings.
• Proactively identifies, develops, and closes high-probability competitive opportunities by establishing personal credibility, articulating QuidelOrtho value propositions, and expanding customer menu.
• Maximizes customer retention rates by ensuring customer satisfaction, executing customer touchpoint/call plan, territory management and is the single point of contact for all problem resolutions, and anticipates and defends against competitive threats.
• Develops and executes strategic territory and account plans to prioritize, retain, and expand current CL and TM accounts.
• Partner with fellow QuidelOrtho sales partners to drive customer instrument and assay retention opportunities.
• Provides prompt and accurate sales forecasts, activity, account updates, and reports via CRM system; Effectively manage sales pipeline from lead acquisition to contract signing by focusing and advancing customers through the sales process.

Account Manager, Clinical Laboratories – Transfusion Medicine

Field Engineer

• Maintaining, modifying, upgrading, repairing & installing equipment (hardware & software) for QuidelOrtho.
• Schedule workload, modifications and maintenance visits within territory to minimize system down time and maintain high level of customer satisfaction, and the KPI’s set by service contracts.
• Meeting all designated Customer Excellence goals, supporting customer retention results.
• Responding to customer requests for service support and schedules together with the Field Service Supervisor / Service Manager.
• Training of customers on their maintenance responsibilities for QuidelOrtho equipment.
• Adhering to all governmental regulations/requirements as well as our own internal Compliance and Quality System.
• Following QuidelOrtho complaint handling procedures relative to complaint identification, documentation, resolution, and escalation.

• Deliver high quality instrumentation training to Field Service Engineers or customer biomedical engineers
• Responsible for maintenance, repair, and modification of FE training equipment
• Assist in the development of training content for new and existing products
• Responsible for coordinating and managing classroom inventories and supplies
• Maximize training outcomes by providing coaching and conducting follow-up activities
• Participate on cross-functional teams and projects
• Build and maintain sound working relationships with sales and service management
• Perform ride-along activities with Field Engineers

Field Engineer – Education Specialist

Compliance

• Assists with building and maintaining infrastructure and processes for operating the Clinical/Regulatory/Medical/Assay V&V department.
• Manages US State licenses, US FDA registrations, EUDAMED registrations, and/or other facility registration processes.
• Organizes regulatory records in eDMS, including US 510(k) files, CLIA Waiver Application files, and more.
• Maintains trackers and reports on status of regulatory operations projects to management.
• Performs other work-related duties as assigned.

Regulatory Affairs Specialist

Communications

• Produces technical publications and communications to support the safe and effective use and servicing of QuidelOrtho Products.
• Gathers and organizes technical information from various sources.
• Develops, writes, edits, manages review/approval, and proofreads complex materials for internal and external customers.
• Reviews and analyzes publication/labeling effectiveness and efficiency including verification/validation.
• Ensures publications adhere to established standards of style and format and meet regulatory requirements.
• Investigates and resolves or escalates customer complaints and concerns and responds to non-standard inquiries.

Technical Communications Specialist II

• Partners with business leaders and technical staff to identify and analyze business needs and provide recommendations for a publishing solution
• Designs, develops, enhances and implements high-quality, technical content/information delivery for multiple lines/products to fulfill customer needs
• Formulates and defines publications/documentation scope and objectives across diverse platforms, software, hardware, technologies and tools
• Provides coaching and guidance to peers, team members, and/or external partners
• Track and report progress towards critical milestones to key stakeholders, identify risks, solve problems, and manage delivery expectations
• Prepare all data and metrics for review, identify gaps and scenarios that must be presented, guide final decision making on open items and trade-offs, and prepare escalations for management review where appropriate
• Independently lead labeling efforts from requirements gathering to publishing for new product development and/or LCM projects
• Drive change control, non-conformance and CAPA processes by working across departments to root cause, establish and implement issue mitigation/elimination plans and communicate key updates and conclusions to stakeholders
• Develop mechanisms for monitoring delivery of documents to ensure they are on time and on budget
• Interface with third-party suppliers and partners to maximize performance and minimize costs
• Independently prioritize and complete assigned tasks in support of GPC projects and ongoing initiatives
• Coordinates internal and external team prioritization, workflow, delegates assignments, and assesses deliverables
• Participate in regular technical and planning discussions with stakeholders, subject matter experts and vendors
• Contribute to a data-driven, performance level analysis and provide oversight to enhance performance, quality assurance, process improvements and best practices to maximize operational efficiency as well as recommend program management strategies

Technical Communications Lead

Procurement

• Own supplier relationship management for strategic suppliers, including performance metrics, scorecards, and business reviews
• Monitor supplier capacity, resolve escalated supply issues, and ensure adherence to supplier governance and Approved Supplier List standards
• Serve as lead negotiator for complex, high‑value sourcing initiatives
• Apply strong business and financial acumen to balance cost, quality, delivery, and risk in all commercial decisions
• Partner with Supply Chain, R&D, Product Management, Quality, and Finance to align sourcing decisions with operational and financial priorities
• Influence cross‑functional decision‑making to drive value, compliance, and service performance
• Identify and execute productivity and continuous improvement initiatives aligned with sourcing and business strategies, such as cost reduction, inventory optimization, yield improvement, and supplier process enhancements
• Execute sourcing and supplier strategies that support new product development, ensuring technical, cost, quality, and innovation objectives are met
• Implement category strategies for finished goods contract manufacturing and or other assigned categories
• Manage a strategic supplier portfolio to ensure supply continuity, manage total cost, identify risks, and monitor market conditions for opportunities and threats
• Lead and participate in RFIs/RFPs, supplier selection, and contract negotiations across multiple sites and business units
• Execute and manage supply agreements, ensuring compliance with delivery, capacity, cost, quality, and change‑management requirements
• Perform other work-related duties as assigned

Global Procurement Lead

Operations

• Subject matter expertise in SAP Logistics Execution, Quality Management, Production Planning and execution modules
• Cross functional integration experience with Sales Distribution, Finance and other functions
• Create Business and System Process flow diagrams to document current and future business environment
• Responsible for design validation, configuration, testing, implementation, end user training, functional/technical support and maintenance
• Work closely with project teams to ensure integrated system solutions

Logistics and Operations Lead

Recruitment

• Manage the recruiting process from end-to-end
• Collaborate in creating staffing plans
• Develop strategies and implement action plans related to both candidate sourcing / identification
• Support leaders in the process and share best practice as a subject matter expert in recruitment
• Maintain current knowledge in business, marketplace, legal and recruitment trends and requirements
• Initiate and maintain a network of contacts to help identify qualified candidates for hiring needs
• Develop sourcing methodologies and strategies to target and identify qualified candidates
• Manage the data associated with the recruitment process to ensure all relevant data on applicants is handled in a timely manner
• Perform other work-related duties as assigned within the HR scope

Talent Acquisition Consultant

Financial Planning and Analysis

• Support monthly closing, financial reporting and analysis
• Support budgeting and forecasting process
• Support development of business cases to provide decision support
• Support financial process improvements and other strategic initiatives
• Perform other work-related duties as assigned

Finance Analyst, Finance Leadership Development Program

Human Resources

• Oversee the pre-hire due diligence process to ensure all candidates meet organizational and regulatory requirements
• Process employee lifecycle transactions in Workday, including due diligence, new hires, job changes, terminations, etc.
• Respond to and triage incoming HR inquiries via email, phone, and ticketing systems
• Organize and facilitate new hire orientation sessions
• Manage onboarding tasks in Workday, ensuring timely completion of all required documentation
• Maintain high standards of data integrity by validating and updating employee records, and ensuring all HR transactions are processed accurately and in a timely manner
• Support audits and compliance reporting by providing necessary documentation and reports
• Work closely with HR Business Partners, Benefits, Compensation, HRIS, Payroll, and People Managers to support HR operations
• Ensure seamless handoffs and communication across HR functional areas
• Manage unemployment claims, including correspondence and documentation requests

HR Operations Coordinator

Business Development Rep

• Converts competitive/new customer accounts
• Develops customer acceptance by establishing personal accountability
• Drives Clinical Laboratory instrument placements within an assigned territory
• Teams with Strategic Account Executives in all relevant IDN-related planning activities
• Develops and executes strategic territory plans to prioritize, pursue, and convert competitive customer accounts
• Develops and leverages relationships with key stakeholders
• Provides timely and accurate sales forecasts, activity, account updates, and reports via CRM system

Clinical Laboratory Business Development Manager

Security Analyst

• Ensure compliance with DoD and VA cybersecurity requirements (e.g., RMF, NIST 800-53, FedRAMP where applicable)
• Support Authority to Operate (ATO) processes, including documentation, control implementation, and continuous monitoring
• Collaborate with product, engineering, IT, and compliance teams to integrate security controls into systems and services
• Conduct risk assessments, control testing, and gap analyses aligned with NIST, HIPAA, and other regulatory frameworks
• Maintain and update security policies, standards, and procedures to meet federal and enterprise requirements
• Assist in audit readiness and support internal/external audits (DoD, VA, HIPAA, as applicable)
• Monitor regulatory changes and assess impact on QuidelOrtho products and services
• Support third-party/vendor risk management, especially for federal-facing solutions
• Contribute to incident response, vulnerability management, and remediation tracking from a compliance perspective
• Provide security awareness and guidance to cross-functional teams on federal compliance expectations
• Perform other work-related duties as assigned.

Information Security Analyst

• Subject matter expertise in SAP Logistics Execution, Quality Management, Production Planning and execution modules
• Cross functional integration experience with Sales Distribution, Finance and other functions
• Exposure to SAP Plant Maintenance, Quality Management, and Extended Warehouse Management functions is preferred
• Triages Business challenges to Design and develop SAP Supply chain solutions through creating requirements definition documentation and functional specifications by accurately capturing business needs using advanced business processes
• Creates Business and System Process flow diagrams to document current and future business environment, validates with the customer and aligns/informs with project stakeholders
• Responsible for design validation, configuration, testing, implementation, end user training, functional/technical support and maintenance
• Hands-on role to configure and maintain SAP Logistics processes supporting Process manufacturing, Inbound / Outbound Logistics execution, Shop floor Integrations, production planning/scheduling, Quality management, and Plant Maintenance
• Work closely with project teams to ensure integrated system solutions
• Function as key member of project teams throughout full project lifecycle (blueprinting, realization, testing, final prep, go-live, and support) including the operate phase
• Provide guidance to the businesses on appropriate use of the SAP system and data
• Demonstrate problem solving ability that allows for effective and timely resolution of end user tickets for system issues including but not limited to production outages, break/fix, enhancement, and end user inquiries
• Maintain proper change control for the SAP system
• Perform other work-related duties as assigned.