Push Operations

People Operations

• Advise and coach managers on performance, feedback, and difficult conversations
• Lead investigations and resolve employee relations matters
• Guide performance improvement plans and terminations
• Ensure compliance across Canada, US, and Mexico
• Design, host, and facilitate manager training sessions (virtual) on performance management, accountability, coaching, and feedback
• Build and maintain a structured manager onboarding program for newly promoted leaders
• Lead quarterly manager forums to align expectations and share best practices
• Strengthen our performance management framework
• Support goal-setting, performance check-ins, and accountability processes
• Partner with HR Coordinator on payroll, benefits, compliance, and documentation

People & Culture Manager

• Advise and coach managers on performance, feedback, and difficult conversations
• Lead investigations and resolve employee relations matters
• Design, host, and facilitate manager training sessions (virtual)
• Partner with HR Coordinator on payroll, benefits, compliance, and documentation
• Partner with leadership on org design, workforce planning, and succession initiatives

• Strengthen manager capability and drive accountability
• Build scalable people systems and facilitate live training sessions
• Advise and coach managers on performance, feedback, and difficult conversations
• Lead investigations and resolve employee relations matters
• Guide performance improvement plans and terminations
• Ensure compliance across Canada, US, and Mexico
• Design, host, and facilitate manager training sessions
• Improve and streamline HR processes and policies

• Advise and coach managers on performance and feedback
• Lead investigations and resolve employee relations matters
• Guide performance improvement plans and terminations
• Ensure compliance across Canada, US, and Mexico
• Design and facilitate manager training sessions
• Build and maintain a structured manager onboarding program
• Strengthen performance management framework and support goal-setting
• Partner with HR Coordinator on payroll, benefits, compliance, and documentation
• Improve and streamline HR processes
• Partner with leadership on org design and workforce planning

SDET

• Champion quality assurance and lead the adoption of best practices across the product and engineering teams
• Collaborate closely with developers, designers, and product managers to define effective test strategies and acceptance criteria
• Plan, design, and execute detailed manual and automated test cases to ensure full coverage of features and user scenarios
• Build, maintain, and help drive the direction of the test automation framework
• Mentor test engineers on automation best practices
• Identify, document, and track defects with clear and actionable reporting
• Verify fixes, maintain comprehensive regression test suites, and drive continuous improvement of QA processes
• Conduct exploratory, usability, and edge-case testing to uncover hidden issues
• Produce detailed test reports and effectively communicate findings and risks to stakeholders
• Help define, maintain, and improve test environments to mirror production conditions
• Continuously evaluate and enhance QA workflows, tooling, and team efficiency

QA Automation Engineer

Full-stack Engineer

• Design, build, and maintain features across the full stack built using a variety of languages and technologies
• Front-end: React/React Native web and mobile applications
• Back-end: PHP (and related frameworks), Node.js, RESTful APIs, microservices
• Data: database schemas, integrations, and optimization
• Collaborate with designers and product managers to turn requirements into elegant, user-friendly solutions
• Ensure high performance, security, and scalability across systems
• Build mobile experiences with React Native or related technology, ensuring smooth integration with backend services
• Write clean, maintainable, and well-tested code; participate in code reviews and knowledge sharing
• Troubleshoot, debug, and optimize performance issues across web, mobile, and back-end layers
• Stay current with evolving tools, frameworks, and best practices for full stack and mobile development

Full Stack Software Engineer – Web and Mobile Features

Customer Support

• Provide exceptional service to internal and external stakeholders for payroll-related inquiries
• Handle a high volume of inbound requests via phone and email
• Manage monthly workload of 200–400 support tickets ensuring SLA performance and CSAT
• Answer payroll questions and provide clear guidance
• Ensure secure handling of confidential payroll information
• Work closely with Internal Support team and other departments
• Review account setup and support workflows involving government agencies
• Create and update knowledge base articles
• Meet or exceed quarterly targets

Customer Support Specialist – Payroll

• Provide exceptional service to internal and external stakeholders for payroll-related inquiries.
• Handle high volume of inbound requests via phone and email.
• Manage monthly workload of approximately 200–400 support tickets.
• Answer payroll questions and provide clear guidance.
• Follow established guidelines for secure handling of payroll information.
• Work closely with Internal Support team on queries and ensure smooth communication.
• Review account setup and support workflows involving government agencies.
• Contribute to knowledge bases by creating and updating articles.

• Provide exceptional service to both internal and external stakeholders
• Assist customers with payroll-related inquiries through email and phone
• Handle a high volume of inbound requests and support tickets
• Answer payroll questions and provide clear guidance
• Review account setup and support workflows within Push
• Create and update articles in knowledge bases for customer access

• Provide exceptional service to internal and external stakeholders with payroll-related inquiries.
• Handle a high volume of inbound requests via phone and email.
• Answer payroll questions and provide guidance.
• Follow established guidelines and maintaining security for confidential payroll information.
• Work closely with internal teams on payroll/accounting-related queries.
• Review account setup and support workflows involving government agencies.
• Contribute to knowledge bases by creating and updating articles.