Provato

Business Analyst

• Configure the TMS to align with Board travel policies, approval hierarchies, compliance controls, and reporting requirements.
• Support platform setup including user roles, workflows, booking configurations, and policy enforcement rules.
• Coordinate deployment activities, cutover planning, and post-go-live stabilization.
• Design and support integrations between the TMS and financial management (FM), expense, ERP, monitoring, and reimbursement systems using APIs and secure data interfaces.
• Collaborate with technical teams to map data fields, validate data flows, and ensure system interoperability.
• Troubleshoot integration issues and support resolution in coordination with vendors and internal IT teams.
• Elicit, document, and validate functional and technical requirements from business stakeholders.
• Translate business requirements into system configuration specifications and integration design documentation.
• Conduct gap analyses and recommend process improvements aligned with best practices.
• Develop and execute test plans, test scripts, and validation scenarios for system configuration and integrations.
• Lead workflow validation and manage User Acceptance Testing (UAT), including defect tracking and resolution.
• Ensure system readiness prior to production deployment.
• Support project planning activities, milestones, and deliverables.
• Assist with stakeholder communications, training coordination, and change management initiatives.
• Develop user documentation and job aids to support adoption of the new system.

TMS Implementation Specialist, Travel Business Analyst

Program Manager

• Lead Travel Program Operations: Provide strategic oversight of the Board’s automated Travel Management System (TMS), ensuring operational efficiency, compliance, and continuous improvement.
• Oversee TMS Implementation & Integration: Manage system configuration and integration with monitoring, financial, and reimbursement platforms to ensure seamless end-to-end travel and expense processing.
• Manage Vendors & Contracts: Direct vendor performance, enforce SLAs, and oversee travel service providers and audit partners.
• Govern Travel Policy & Compliance: Develop and maintain travel policies, ensure system-enforced compliance, and monitor audit findings and spend controls.
• Ensure Risk Management & Duty of Care: Oversee traveler tracking, risk monitoring, and emergency response protocols.
• Supervise Audit & Support Services: Manage travel claim audit services and customer support desk operations to ensure accurate reimbursements and high-quality traveler assistance.

Travel Program Manager

Operations

• Assist travelers with reservations, itinerary changes, authorizations, and troubleshooting within the web-based TMS.
• Support preparation and submission of expense reports, ensure required documentation, and coordinate resolution of audit exceptions.
• Maintain traveler profiles, permissions, and data integrity within the TMS and integrated reimbursement systems.
• Monitor compliance with travel policies, identify exceptions, and escalate non-adherence as required.
• Collaborate with the Travel Program Manager and support desk to ensure seamless, end-to-end travel and reimbursement support.

Travel Operations Coordinator

Auditor

• Analyze submitted travel expense reports to ensure accuracy, documentation completeness, and compliance with reimbursement policies.
• Reconcile travel spend across systems, identify out-of-policy expenses, duplicates, or irregularities, and escalate findings.
• Evaluate travel expenditure trends and support budgeting, cost tracking, and financial reporting.
• Support automated audit rule development, strengthen internal controls, and recommend reimbursement workflow improvements.

Travel Expense Auditor

Capture Manager

• Proactively identify new customers and business opportunities.
• Coordinate meetings with customers, competitors, clients, and teammates to develop market insight on requirements, acquisition strategy, acquisition timing, and contract vehicle choices.
• Conduct competitive analyses, develop pricing and solution strategies, assist in identifying and negotiating teaming partnership relationships, participate as needed in proposal development to ensure the critical strategic messages are embodied in the proposal and ensure that the win theme is evident in the final product to maximize the probability of win.
• Support and perform research and technical writing.
• Manage pipeline entries, develop queries and reports, and ensure accuracy of CRM database contents.
• Manage the transition process from opportunity to proposal.
• Manage business development planning activities, to include weekly/monthly pipeline reviews, Capture Strategy Plan development, opportunity gate reviews, black hat sessions, win theme and discriminator workshops, and proposal reviews.
• Identify the resources required to pursue a bid.
• Mentor and train business development analysts and junior capture associates.

Technical Writer

• Lead the development of clear, comprehensive technical and functional documentation derived from current-state system assessments and future-state planning activities.
• Establish documentation standards, templates, and style guidelines aligned with State requirements.
• Coordinate documentation activities across technical teams, business SMEs, and project leadership.
• Ensure consistency, clarity, and quality across all technical and functional deliverables.
• Lead documentation of existing legacy systems, including application architecture, data flows, integrations, interfaces, and operational processes.
• Synthesize information gathered from interviews, workshops, and technical assessments into clear, structured documentation.
• Develop current-state artifacts such as: System overviews and architectural summaries, Business process and functional capability descriptions, Data and integration inventories, Technical constraints, risks, and dependencies.
• Document legacy environments utilizing technologies such as: C++, Visual Basic 6 (VB6), COBOL, .NET, Oracle relational database platforms.
• Support documentation of future-state concepts, functional requirements, and technical objectives.

Lead Technical Writer

Business Operations

• Develop and maintain BPMN 2.0–compliant process models for state agency legacy systems.
• Document current-state (“as-is”) business processes, decision points, roles, and system interaction.
• Collaborate with business users and subject matter experts to validate process models and documentation.
• Identify process gaps, inefficiencies, manual workarounds, and areas impacted by legacy system limitations.
• Assist in defining future-state (“to-be”) business processes aligned with modernization objectives.
• Support development of process improvement recommendations and modernization assumptions.
• Ensure future-state processes are clearly documented, vendor-neutral, and traceable to business requirements.
• Participate in workshops, interviews, and working sessions with business and technical stakeholders.
• Coordinate with project managers, technical writers, reporting, and data teams to ensure alignment across documentation.
• Incorporate feedback and updates into process models and supporting artifacts.

Business Process Model & Notation Consultant

Database Administrator

• Provide day-to-day operational support for mission-critical SQL database environments supporting state agency legacy systems.
• Monitor database health, performance, availability, and capacity.
• Perform routine maintenance, patching, backups, restores, and disaster recovery support.
• Troubleshoot and resolve database-related issues in coordination with application and infrastructure teams.
• Ensure database environments meet established service levels and operational requirements.
• Support current-state assessments by documenting existing database architectures, configurations, and data flows.
• Inventory databases, schemas, jobs, integrations, and dependencies across legacy systems.
• Identify technical debt, performance constraints, risks, and operational challenges within the database environment.
• Provide subject matter expertise related to legacy system data structures and usage patterns.
• Contribute database-related input to modernization planning and future-state discussions.
• Support analysis of database migration, modernization, or replacement options.
• Assist in defining database-related technical requirements, assumptions, and constraints for future-state solutions.
• Provide operational insights to ensure future designs are supportable, secure, and maintainable.

SQL Database Administrator / Engineer

Financial Planning and Analysis

• Design and create instructional materials, including eLearning courses, training modules, user guides, videos, and job aids tailored to Finance to support user adoption and readiness.
• Collaborate with project stakeholders to conduct a thorough needs analysis and understand the unique requirements of each project.
• Develop comprehensive training curricula and outlines to support different user roles, from end-users to administrators.
• Design interactive and engaging content that facilitates effective learning, incorporating best practices in instructional design.
• Review and test training materials to ensure accuracy, completeness, and alignment with project requirements.
• Develop and implement a variety of delivery methods, such as virtual instructor-led training (VILT), self-paced eLearning, and webinars.
• Collaborate with project managers, subject matter experts, and trainers to gather content and ensure alignment with project objectives.
• Provide ongoing support and resources to users during and after project implementation.

Finance Instructional Designer

• Lead end-to-end program management for ERP implementation initiatives, ensuring alignment with organizational strategy, timelines, and business objectives.
• Maintain strong knowledge of the selected ERP solution, implementation roadmap, standard capabilities, and common risks and gaps.
• Develop and manage the program strategy, implementation roadmap, project plans, schedules, resource allocation, and governance structures.
• Advise on optimal business workflows and process design inside and outside the ERP solution, clearly communicating options, costs, risks, and trade-offs.
• Oversee business process fit-gap analysis, workflow development, and solution design.
• Manage program risks, issues, dependencies, and mitigation strategies, providing clear and consistent status reporting and KPIs.
• Plan, lead, and facilitate project meetings, working groups, and Steering Committee sessions, including preparation of executive-level materials.
• Monitor progress against deliverables, milestones, and release dates, holding teams accountable for quality and timelines.
• Lead testing, training, and organizational readiness activities to support successful deployment and user adoption.
• Track success, satisfaction, and adoption metrics, incorporating lessons learned through retrospectives and continuous improvement.

Learning and Development

• Design and create instructional materials, including eLearning courses, training modules, user guides, videos, and job aids tailored to HCM to support user adoption and readiness.
• Collaborate with project stakeholders to conduct a thorough needs analysis and understand the unique requirements of each project.
• Develop comprehensive training curricula and outlines to support different user roles, from end-users to administrators.
• Design interactive and engaging content that facilitates effective learning, incorporating best practices in instructional design.
• Review and test training materials to ensure accuracy, completeness, and alignment with project requirements.
• Develop and implement a variety of delivery methods, such as virtual instructor-led training (VILT), self-paced eLearning, and webinars.
• Collaborate with project managers, subject matter experts, and trainers to gather content and ensure alignment with project objectives.
• Provide ongoing support and resources to users during and after project implementation.

Instructional Designer, HCM

Consultant

• Serve as a trusted, client-facing advisor supporting ERP modernization initiatives across Human Capital Management (HCM) functions, including Payroll, Benefits, Talent Acquisition, Career Management, and employee self-service.
• Lead business process fit-gap analyses to assess alignment between client business processes and ERP solution capabilities, identifying opportunities to improve performance through process optimization rather than customization.
• Partner with project teams and business stakeholders to document current-state workflows across complex application landscapes, including core ERP modules, third-party tools, and culturally embedded “shadow IT” systems.
• Develop actionable recommendations to address functional gaps through business process changes, governance, or tooling alternatives, clearly articulating risks, impacts, and trade-offs.
• Advise clients on handling unique or non-standard business processes when solution functionality could not fully address requirements, including mitigation strategies and change management considerations.
• Support future-state process design aligned to ERP modernization vision, business drivers, and guiding principles, ensuring consistency with industry standards and usability best practices.
• Contribute to agile, iterative deployment approaches by identifying opportunities for early wins and incremental adoption across HCM functions.
• Document risks, issues, and potential long-term costs associated with maintaining legacy processes or failing to address identified gaps, enabling informed executive decision-making.

HCM Solution Consultant

• Serve as a trusted, client-facing advisor supporting ERP modernization initiatives across Finance, Budget, Procurement, Inventory, and Forecasting functions.
• Lead finance-focused business process fit-gap analyses to evaluate alignment between current-state workflows and modern ERP solution capabilities, identifying opportunities to improve efficiency, controls, and usability.
• Facilitate workshops with project teams and business stakeholders to document complex current-state processes across core ERP modules, third-party applications, and culturally embedded “shadow IT” systems.
• Develop actionable recommendations to address functional gaps through business process changes, governance improvements, or tooling alternatives rather than system customization.
• Advise clients on managing unique or non-standard finance processes when solution functionality could not fully address requirements, including documenting impacts, risks, and mitigation strategies.
• Support future-state finance process design aligned to ERP modernization vision, business drivers, and guiding principles, ensuring consistency with industry standards and best practices.
• Identify opportunities for agile, iterative deployment approaches to enable early wins and incremental adoption across finance and budgeting functions.
• Document future risks, issues, and potential long-term costs associated with retaining legacy processes or deferring recommended changes, enabling informed executive decision-making.

Finance Solution Consultant

Procurement

• Design P2P processes for buying transportation capacity, 3rd-party logistics services, facility services, and specialized healthcare packaging (insulated containers, dry ice, monitoring devices).
• Configure contracts, scheduling agreements, and service procurement to manage carrier agreements, DC services, and external warehousing providers.
• Set up supplier evaluation and approval processes aligned with vendor qualification for handling healthcare products and cold-chain materials.
• Integrate procurement with inventory management and FI/CO to ensure accurate accruals, cost allocation to DCs/routes, and visibility of logistics cost drivers.
• Support conversion of purchasing data (vendors, source lists, contracts) from legacy SAP to S/4HANA and testing of P2P scenarios relevant to logistics.
• Collaborate with network planning, operations, and finance to align procurement strategies with capacity plans and service levels.

S/4HANA Sourcing & Procurement Consultant – Logistics & Packaging

• Design inbound, outbound, and internal logistics flows for DCs handling pharma, med-device, and lab products: receiving, put-away, replenishment, picking, packing, consolidation, loading, and returns.
• Configure batch management, shelf-life, temperature zones, and serial/UDI handling to support regulated healthcare inventory in multi-client, multi-warehouse environments.
• Integrate warehouse and inventory processes with transportation (routing, carrier selection, shipment creation, manifesting) and parcel networks.
• Support models for multi-client logistics (3PL) where inventory and services are managed per customer with distinct SLAs and compliance requirements.
• Lead logistics data conversion for materials, batches, stock, storage locations, and handling units during S/4HANA conversion.
• Define operational KPIs and enable S/4HANA reporting for OTIF, DC productivity, inventory accuracy, and cold-chain compliance.