Provato

Business Analyst

• Configure the TMS to align with Board travel policies, approval hierarchies, compliance controls, and reporting requirements.
• Support platform setup including user roles, workflows, booking configurations, and policy enforcement rules.
• Coordinate deployment activities, cutover planning, and post-go-live stabilization.
• Design and support integrations between the TMS and financial management (FM), expense, ERP, monitoring, and reimbursement systems using APIs and secure data interfaces.
• Collaborate with technical teams to map data fields, validate data flows, and ensure system interoperability.
• Troubleshoot integration issues and support resolution in coordination with vendors and internal IT teams.
• Elicit, document, and validate functional and technical requirements from business stakeholders.
• Translate business requirements into system configuration specifications and integration design documentation.
• Conduct gap analyses and recommend process improvements aligned with best practices.
• Develop and execute test plans, test scripts, and validation scenarios for system configuration and integrations.
• Lead workflow validation and manage User Acceptance Testing (UAT), including defect tracking and resolution.
• Ensure system readiness prior to production deployment.
• Support project planning activities, milestones, and deliverables.
• Assist with stakeholder communications, training coordination, and change management initiatives.
• Develop user documentation and job aids to support adoption of the new system.

TMS Implementation Specialist, Travel Business Analyst

Program Manager

• Lead Travel Program Operations: Provide strategic oversight of the Board’s automated Travel Management System (TMS), ensuring operational efficiency, compliance, and continuous improvement.
• Oversee TMS Implementation & Integration: Manage system configuration and integration with monitoring, financial, and reimbursement platforms to ensure seamless end-to-end travel and expense processing.
• Manage Vendors & Contracts: Direct vendor performance, enforce SLAs, and oversee travel service providers and audit partners.
• Govern Travel Policy & Compliance: Develop and maintain travel policies, ensure system-enforced compliance, and monitor audit findings and spend controls.
• Ensure Risk Management & Duty of Care: Oversee traveler tracking, risk monitoring, and emergency response protocols.
• Supervise Audit & Support Services: Manage travel claim audit services and customer support desk operations to ensure accurate reimbursements and high-quality traveler assistance.

Travel Program Manager

Operations

• Assist travelers with reservations, itinerary changes, authorizations, and troubleshooting within the web-based TMS.
• Support preparation and submission of expense reports, ensure required documentation, and coordinate resolution of audit exceptions.
• Maintain traveler profiles, permissions, and data integrity within the TMS and integrated reimbursement systems.
• Monitor compliance with travel policies, identify exceptions, and escalate non-adherence as required.
• Collaborate with the Travel Program Manager and support desk to ensure seamless, end-to-end travel and reimbursement support.

Travel Operations Coordinator

Auditor

• Analyze submitted travel expense reports to ensure accuracy, documentation completeness, and compliance with reimbursement policies.
• Reconcile travel spend across systems, identify out-of-policy expenses, duplicates, or irregularities, and escalate findings.
• Evaluate travel expenditure trends and support budgeting, cost tracking, and financial reporting.
• Support automated audit rule development, strengthen internal controls, and recommend reimbursement workflow improvements.

Travel Expense Auditor

Capture Manager

• Proactively identify new customers and business opportunities.
• Coordinate meetings with customers, competitors, clients, and teammates to develop market insight on requirements, acquisition strategy, acquisition timing, and contract vehicle choices.
• Conduct competitive analyses, develop pricing and solution strategies, assist in identifying and negotiating teaming partnership relationships, participate as needed in proposal development to ensure the critical strategic messages are embodied in the proposal and ensure that the win theme is evident in the final product to maximize the probability of win.
• Support and perform research and technical writing.
• Manage pipeline entries, develop queries and reports, and ensure accuracy of CRM database contents.
• Manage the transition process from opportunity to proposal.
• Manage business development planning activities, to include weekly/monthly pipeline reviews, Capture Strategy Plan development, opportunity gate reviews, black hat sessions, win theme and discriminator workshops, and proposal reviews.
• Identify the resources required to pursue a bid.
• Mentor and train business development analysts and junior capture associates.