HCM Solution Consultant
Provato
full-time
Posted on:
Location Type: Hybrid
Location: Portland • Oregon • United States
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Tech Stack
About the role
- Serve as a trusted, client-facing advisor supporting ERP modernization initiatives across Human Capital Management (HCM) functions, including Payroll, Benefits, Talent Acquisition, Career Management, and employee self-service.
- Lead business process fit-gap analyses to assess alignment between client business processes and ERP solution capabilities, identifying opportunities to improve performance through process optimization rather than customization.
- Partner with project teams and business stakeholders to document current-state workflows across complex application landscapes, including core ERP modules, third-party tools, and culturally embedded “shadow IT” systems.
- Develop actionable recommendations to address functional gaps through business process changes, governance, or tooling alternatives, clearly articulating risks, impacts, and trade-offs.
- Advise clients on handling unique or non-standard business processes when solution functionality could not fully address requirements, including mitigation strategies and change management considerations.
- Support future-state process design aligned to ERP modernization vision, business drivers, and guiding principles, ensuring consistency with industry standards and usability best practices.
- Contribute to agile, iterative deployment approaches by identifying opportunities for early wins and incremental adoption across HCM functions.
- Document risks, issues, and potential long-term costs associated with maintaining legacy processes or failing to address identified gaps, enabling informed executive decision-making.
Requirements
- Minimum of 5+ years of client-facing consulting experience supporting HCM, ERP, or enterprise business transformation initiatives, preferably in a K-12 or government setting.
- Demonstrated experience performing business process analysis and fit-gap assessments for HCM functions, including Payroll, Benefits, Talent Acquisition, Career Management, and employee self-service.
- Proven ability to advise clients on process optimization, governance, and operational change as alternatives to system customization or configuration.
- Experience working within complex application environments that include multiple ERP modules, third-party systems, and legacy or “shadow IT” solutions.
- Strong facilitation and documentation skills, with experience leading workshops, capturing current- and future-state workflows, and developing executive-ready recommendations.
- Ability to assess and communicate risks, impacts, and long-term costs associated with maintaining legacy processes or deferring recommended changes.
- Experience supporting ERP modernization efforts aligned to defined business drivers, guiding principles, and industry best practices.
Benefits
- Must be local to Portland with ability to be onsite as needed.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
ERP modernizationbusiness process analysisfit-gap assessmentprocess optimizationgovernancechange managementworkflow documentationrisk assessmentHCM functionsenterprise business transformation
Soft Skills
client-facingfacilitationdocumentationcommunicationadvisoryleadershiporganizationalanalyticalproblem-solvingcollaboration