Provato

TMS Implementation Specialist, Travel Business Analyst

Provato

full-time

Posted on:

Location Type: Remote

Location: WashingtonUnited States

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About the role

  • Configure the TMS to align with Board travel policies, approval hierarchies, compliance controls, and reporting requirements.
  • Support platform setup including user roles, workflows, booking configurations, and policy enforcement rules.
  • Coordinate deployment activities, cutover planning, and post-go-live stabilization.
  • Design and support integrations between the TMS and financial management (FM), expense, ERP, monitoring, and reimbursement systems using APIs and secure data interfaces.
  • Collaborate with technical teams to map data fields, validate data flows, and ensure system interoperability.
  • Troubleshoot integration issues and support resolution in coordination with vendors and internal IT teams.
  • Elicit, document, and validate functional and technical requirements from business stakeholders.
  • Translate business requirements into system configuration specifications and integration design documentation.
  • Conduct gap analyses and recommend process improvements aligned with best practices.
  • Develop and execute test plans, test scripts, and validation scenarios for system configuration and integrations.
  • Lead workflow validation and manage User Acceptance Testing (UAT), including defect tracking and resolution.
  • Ensure system readiness prior to production deployment.
  • Support project planning activities, milestones, and deliverables.
  • Assist with stakeholder communications, training coordination, and change management initiatives.
  • Develop user documentation and job aids to support adoption of the new system.

Requirements

  • Minimum of three (3) years of experience with travel management systems, APIs, and system integrations.
  • Minimum of three (3) years of combined experience in project management and change management.
  • Experience configuring and deploying web-based enterprise applications.
  • Demonstrated experience integrating travel systems with financial management, expense, or ERP platforms.
  • Experience leading or supporting User Acceptance Testing (UAT).
  • Strong analytical, documentation, and stakeholder engagement skills.
  • Experience in corporate or government travel environments preferred.
  • Working knowledge of API frameworks, secure data exchanges, and enterprise system integration methodologies preferred.
  • Strong understanding of travel policy compliance, workflow automation, and audit controls preferred.
  • Detail-oriented with strong problem-solving and organizational skills.
Benefits
  • U.S. Citizenship is required.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
travel management systemsAPIssystem integrationsweb-based enterprise applicationsUser Acceptance Testing (UAT)gap analysestest planstest scriptsvalidation scenariosworkflow automation
Soft Skills
analytical skillsdocumentation skillsstakeholder engagementproblem-solving skillsorganizational skillschange managementcommunication skillscollaborationattention to detailproject management