PROCEPT BioRobotics

Account Manager

• Support system launch, adoption, and procedural success across assigned accounts
• Partner with Clinical Specialists during case coverage and ensure smooth handoffs from Capital and Launch teams
• Train and support surgeons, OR, and office staff on system setup, workflow, and procedural scheduling
• Track and document surgeon progression through the surgeon pathway, ensuring completion of required onboarding and competency milestones in accordance with Surgeon Pathway 2.0
• Build early relationships with office staff and surgeons to understand the surgeon pathway and support procedural scheduling
• Assist Territory Managers in sales planning, account development, and goal achievement
• Support field demos, workshops, and marketing events to drive awareness and engagement
• Gather feedback from key stakeholders to support Marketing and R&D in product and program enhancements
• Manage CRM documentation, expense reports, and administrative tasks
• Upload cases logs for all cases covered in accordance with policy

Associate Territory Manager – LA North, Santa Barbara

Associate Territory Manager

• Play a pivotal role in driving the commercial success of PROCEPT Robotic Systems across your territory
• Lead the expansion of Aquablation therapy by developing strategic account plans
• Drive procedural growth and ensure surgeons experience the full value of PROCEPT’s technology
• Guide surgeons and care teams through the adoption curve, supporting training and onboarding
• Cultivate deep relationships with clinical and administrative stakeholders
• Balance tactical execution of field programs with strategic decision-making that aligns with hospital needs and surgeon workflows
• Partner closely with Clinical, Capital, and Launch teams for seamless execution across your territory

Territory Manager

• Lead system launches and establish Procept’s therapies as the preferred treatment options
• Meet or exceed quarterly sales quotas through procedural volume growth within existing and new accounts
• Develop comprehensive territory and account plans, including accurate forecasting and pipeline management
• Build strong relationships with surgeons, OR teams, KOLs, and hospital stakeholders
• Partner with Marketing and Clinical Specialists to onboard and train new physicians through the surgeon pathway
• Collaborate proactively with Clinical Specialists, Capital, and Launch teams to coordinate account planning, share insights, and ensure seamless execution across pre- and post-installation phases
• Provide case coverage support as needed (typically ~1 day per week) to ensure optimal customer experience and procedural success
• Collaborate with surgeons and hospital teams to optimize patient pathways and expand patient access.
• Understand the pathway of a patient inside the office of the surgeon dedicating time each week integrating into the practice
• Facilitate customer change-management and drive standardization of workflows to overcome adoption barriers (e.g., surgeon behavior, scheduling blocks, OR learning curve)
• Synthesize customer insights and market trends to inform Marketing and R&D priorities

Account Executive

• Meet or exceed quarterly sales quotas within the assigned territory.
• Drive system upgrades from AquaBeam Systems to Hydros platforms.
• Generate new and expansion capital sales across new and existing VA hospitals.
• Leads complex, multi-stakeholder capital sales cycles.
• Implement company-approved strategic initiative pilots to accelerate commercial growth.
• Partner with the Strategic Initiatives Director to develop and execute territory plans aligned with market dynamics.
• Collaborate with the IDN, Capital and Utilization teams on upgrade strategy and execution.
• Build strong relationships with CEOs, senior hospital administrators, clinicians, and regional KOLs.
• Clearly articulate and demonstrate the clinical, economic, and operational value of Hydros technology.
• Ensure compliance with FDA regulations, Sunshine Act requirements, and company policies.
• Maintain accurate CRM records for accounts, contacts, and facilities.

Strategic Initiatives Sales Representative

• Lead system launches and establish Procept’s therapies as the preferred treatment options
• Meet or exceed quarterly sales quotas through procedural volume growth within existing and new accounts
• Develop comprehensive territory and account plans, including accurate forecasting and pipeline management
• Build strong relationships with surgeons, OR teams, KOLs, and hospital stakeholders
• Partner with Marketing and Clinical Specialists to onboard and train new physicians through the surgeon pathway
• Collaborate proactively with Clinical Specialists, Capital, and Launch teams to coordinate account planning, share insights, and ensure seamless execution across pre- and post-installation phases
• Provide case coverage support as needed (typically ~1 day per week) to ensure optimal customer experience and procedural success
• Collaborate with surgeons and hospital teams to optimize patient pathways and expand patient access
• Facilitate customer change-management and drive standardization of workflows to overcome adoption barriers

• Provide a single point of contact for all assigned IDN groups
• Responsible for both maintaining and growing business in contracted groups
• Cross-collaboration with PROCEPT’s Comm Ops, National Strategic Accounts Manager and Marketing teams to build presentations for hospital executive meetings and IDN-specific marketing events for local program clinical and administrative support
• Develop KOLs & key relationships in targeted accounts
• Active involvement in the weekly and quarterly sales planning process
• Support the expansion of clinical usage in all accounts – identify and train new surgeon users; grow existing user procedural business
• Partner with IDN Physician Relations, Business Development, and marketing teams to drive awareness, trial, and usage
• Identify local billing and coding alignment & collaborate with internal Field Reimbursement resources to address opportunities
• Cross-collaboration with local Capital, Clinical, and Utilization teams for program growth and to identify opportunities (i.e., block time utilization, in-office patient identification strategies)
• Establish, assess and leverage IDN dashboards for strategic physician and account targets
• Cultivate and maintain positive relationships throughout PROCEPT-BioRobotics

Strategic Accounts Sales Representative

Customer Support

• Install, inspect, troubleshoot, and calibrate biomedical equipment at customer sites, following manufacturers' manuals and applicable policies and procedures
• Perform preventive maintenance or service, diagnose problems to determine solutions, and upgrade, disassemble, repair, or replace equipment
• Update field service database to track and analyze customer configurations and parts inventory, work with Customer Service to process warranty returns
• Record potential complaints, relay feedback and report trends
• Maintain comprehensive expertise of service documentation; generate and improve servicing procedures, processes, and knowledgebase
• Proactively monitor customer critical success factors and provide recommendations
• Collaborate with R&D, Manufacturing, QA, Sales, Clinical and Marketing in field and in house
• Train PROCEPT personnel and distributors on the correct operation and servicing of equipment
• Provide remote technical support to customers and PROCEPT field personnel
• Comply with National and Local regulations.
• Maintain any personal certification and access requirements to hospitals across Europe & International.
• Maintain trained status for, and comply with, all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure product and support regulatory compliance.
• Understand and adhere to the PROCEPT BioRobotics EHS Policy
• Travel and support International Customers

Staff Field Support Representative

• Achieving sales revenue targets by developing, implementing, and overseeing the execution of strategic plans with key hospital Integrated Delivery Networks (IDNs)
• Managing the capital sales process, installations, training, and utilization growth within the assigned IDNs

Strategic Account Manager

• Responsible for achieving sales revenue targets by developing, implementing, and overseeing the execution of strategic plans with key hospital Integrated Delivery Networks (IDNs)
• Manage the capital sales process, installations, training, and utilization growth within the assigned IDNs
• Executes Sales Strategy within assigned IDN targets
• Manage the complex sales process of the Aquabeam System into new and existing hospitals
• Develop and implement sales activities to achieve and exceed goals set by senior management
• Identify key institutions, generate market awareness, and drive sales of the Aquabeam System
• Develop initial contact with National and Regional IDN administrators and senior hospital executives and administrators
• Build clinical and administrative support through technical presentations, executive meetings, and marketing events
• Support the expansion of clinical usage in all accounts
• Adhere to monthly reports analyzing regional business performance
• Develop key relationships in targeted accounts
• Foster the development of key opinion leaders to create strong corporate relationship
• Provide updates to management regarding competition, product use, clinical updates, reimbursement, and other important business metrics
• Participate as an integral member of the management team that develops, delivers, and improves programs and training events
• Cultivate and maintain positive relationships throughout PROCEPT-BioRobotics
• Maintain trained status for, and comply with all relevant aspects of the PROCEPT BioRobotics Quality Management System to ensure product and support regulatory compliance
• Understand and adhere to the PROCEPT BioRobotics Quality & EHS policies

Strategic Account Manager – South Central US

Marketing Operations

• Support the operational planning, organization, and execution of Commercial Marketing and Medical Education programs, serving as an enablement partner rather than a program owner.
• Help translate commercial marketing priorities into scalable operational plans, ensuring readiness across people, processes, systems, and assets.
• Partner with Marketing, Sales, and Operations teams to continuously improve workflows, intake visibility, and execution models.
• Manage the end-to-end deployment workflow for commercial field assets including HYDROS mobility units, AquaSim simulators, high- and low-fidelity bench models, and field consumables (e.g., drapes, lube, accessories).
• Coordinate scheduling, packing, shipping, tracking, and retrieval of systems for commercial events, education programs, trainings, and roadshows.
• Conduct readiness checks and ensure systems meet quality, safety, and functionality standards prior to deployment.
• Establish and manage preventive maintenance cycles in partnership with Field Service Engineering and Commercial Operations.
• Standardize shipping workflows, packaging requirements, crate design guidelines, and rep-facing instructions.

Commercial Marketing Operations Manager

Product Marketing

• Drive robotic system sales and utilization through new product and program launches
• Lead cross-functional teams to achieve transactional and commercial readiness for new product launches
• Develop and implement go-to-market strategies for hardware and capital equipment
• Create and influence compelling marketing plans including product positioning and messaging
• Monitor the performance of on-market products and introduce product enhancements

Associate Territory Manager – LA North, Santa Barbara

Associate Territory Manager

Territory Manager

Associate Territory Manager

Territory Manager

Strategic Initiatives Sales Representative

Territory Manager

Strategic Accounts Sales Representative

Staff Field Support Representative

Strategic Account Manager

Strategic Account Manager – South Central US

Commercial Marketing Operations Manager

Senior Product Marketing Manager