PROCEPT BioRobotics

Commercial Marketing Operations Manager

PROCEPT BioRobotics

full-time

Posted on:

Location Type: Hybrid

Location: San Jose • California • United States

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Salary

💰 $121,820 - $143,320 per year

About the role

  • Support the operational planning, organization, and execution of Commercial Marketing and Medical Education programs, serving as an enablement partner rather than a program owner.
  • Help translate commercial marketing priorities into scalable operational plans, ensuring readiness across people, processes, systems, and assets.
  • Partner with Marketing, Sales, and Operations teams to continuously improve workflows, intake visibility, and execution models.
  • Manage the end-to-end deployment workflow for commercial field assets including HYDROS mobility units, AquaSim simulators, high- and low-fidelity bench models, and field consumables (e.g., drapes, lube, accessories).
  • Coordinate scheduling, packing, shipping, tracking, and retrieval of systems for commercial events, education programs, trainings, and roadshows.
  • Conduct readiness checks and ensure systems meet quality, safety, and functionality standards prior to deployment.
  • Establish and manage preventive maintenance cycles in partnership with Field Service Engineering and Commercial Operations.
  • Standardize shipping workflows, packaging requirements, crate design guidelines, and rep-facing instructions.

Requirements

  • Bachelor’s degree in business, engineering, supply chain, operations, or related discipline; or equivalent experience.
  • Minimum 5 years of experience in operations, logistics, technical coordination, field service support, or commercial asset management (medical device experience strongly preferred).
  • Demonstrated ability to work independently on complex, multi-step workflows requiring judgment and prioritization.
  • Strong analytical problem-solving skills and comfort working with technical equipment.
  • Excellent communication skills with the ability to influence and collaborate across diverse teams.
Benefits
  • full medical coverage
  • wellness programs
  • on-site gym
  • 401(k) plan with employer match
  • short-term and long-term disability coverage
  • basic life insurance
  • wellbeing benefits
  • flexible or paid time off
  • paid parental leave
  • paid holidays

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
operational planninglogisticstechnical coordinationfield service supportcommercial asset managementpreventive maintenanceworkflow standardizationquality assuranceschedulingshipping management
Soft skills
analytical problem-solvingindependent workjudgmentprioritizationcommunicationinfluencecollaboration