Primer

Account Executive

• Support the launch motion for our wider CFO stack offering: Play a central role in coordinating the initial commercial rollout, developing familiarity with the product and helping codify how Global Accounts and Reconciliation are positioned and sold during the early phase.
• Contribute to a repeatable back-book motion: Partner with Product, PMM and CS to help identify eligible merchants and participate in targeted outreach and upsell cycles as part of a broader, cross-functional effort.
• Contribute to a smooth onboarding process: Partner with RevOps & Support on onboarding merchants to Global Accounts, and conducting eligibility pre-checks with downstream providers
• Enable front-book bundles: Support core BDMs by positioning Global Accounts (and Reconciliation where relevant) within broader Primer new business deals to increase revenue and shorten ARR activation cycles.
• Prepare the path to standalone Global Accounts selling: Continuously assess product readiness on the market, value differentiation, and competitive context to determine when Global Accounts can be credibly sold as a standalone solution.
• Translate market learning into action: Capture win/loss insights, objections, pricing feedback, and product gaps; feed structured inputs into Product, PMM, and RevOps.
• Build and own the Global Accounts sales playbook: Develop and iterate a comprehensive Global Accounts sales playbook, informed by live customer interactions and early wins/losses, including Buyer personas and stakeholder mapping within global enterprises.

Account Executive – Finance Suite

Business Intelligence Analyst

• Own Primer's GTM intelligence layer - Maintain and continuously improve the dashboards and data models at the core of how our GTM teams operate and make decisions.
• Keep the AI in our BI sharp - Continuously train and improve our BI tool’s (Omni) AI model.
• Partner with data engineering to optimise performance, and build what's missing - Own and maintain the semantic data layer and transformation logic.
• Surface pipeline and account intelligence - Build models and dashboards that go beyond historical reporting.
• Model Salesforce data correctly - Ensure CRM data is well-structured, correctly modelled, and fully leveraged in reporting.
• Build models that drive revenue decisions - Partner with RevOps to develop data models that calculate potential ROI.
• Own the GTM data foundation - Define and maintain field definitions, naming conventions, and data quality standards.
• Build the AI context layer for GTM - Create and maintain the shared knowledge infrastructure.
• Build GTM AI workflows, with Claude at the core - Work with GTM stakeholders and Primer's AI Strategy & Enablement Lead.
• Own adoption and impact, not just the build - You own the rollout until it sticks.
• Promote self-serve data literacy - Coach GTM stakeholders to explore data autonomously.
• Stay ahead of the AI landscape - Proactively assess new AI tools and new features.

Business Intelligence, GTM AI Associate

Product Specialist

• Support the launch motion for our wider CFO stack offering: Play a central role in coordinating the initial commercial rollout, developing familiarity with the product and helping codify how Global Accounts and Reconciliation are positioned and sold during the early phase.
• Contribute to a repeatable back-book motion: Partner with Product, PMM and CS to help identify eligible merchants and participate in targeted outreach and upsell cycles as part of a broader, cross-functional effort.
• Contribute to a smooth onboarding process: Partner with RevOps & Support on onboarding merchants to Global Accounts, and conducting eligibility pre-checks with downstream providers
• Enable front-book bundles: Support core BDMs by positioning Global Accounts (and Reconciliation where relevant) within broader Primer new business deals to increase revenue and shorten ARR activation cycles.
• Prepare the path to standalone Global Accounts selling: Continuously assess product readiness on the market, value differentiation, and competitive context to determine when Global Accounts can be credibly sold as a standalone solution.
• Define the ICP, partner with RevOps on pricing considerations & deal structuring, and sales motion required to move beyond a “wedge” use case when product maturity allows.
• Evaluate and progress inbound standalone opportunities where appropriate, without prematurely forcing a new-logo motion.
• Translate market learning into action: Capture win/loss insights, objections, pricing feedback, and product gaps; feed structured inputs into Product, PMM, and RevOps.
• Build and own the Global Accounts sales playbook: Develop and iterate a comprehensive Global Accounts sales playbook, informed by live customer interactions and early wins/losses, including:
• Buyer personas and stakeholder mapping within global enterprises.
• Clear articulation of Primer’s unique value proposition and differentiation for Global Accounts.
• Value engineering by connecting customer pain to a value statement that resonates with each buying persona.
• Primary use cases, success narratives, and qualifying criteria.
• Building industry and use-case specific opportunity pipelines from back and front book merchants.
• Sales motion definition (discovery, evaluation, pilot, expansion, procurement).
• Objection handling, competitive positioning, and deal-risk mitigation per persona (Finance/Treasury Personas) and segment (Size, Vertical, Geo).
• Lead the creation and evolution of sales collateral in partnership with Marketing and Product, including merchant bespoke pitch decks, case studies, ROI narratives, and enablement materials.
• Shape and validate the Global Accounts demo experience (including demo environments), working cross-functionally to ensure it reflects real customer workflows and value.
• Serve as the internal source of truth for how Global Accounts are sold at Primer, with the expectation that this playbook becomes scalable for future hires.
• Drive commercial rigor: Track pipeline, revenue, and outcomes with a “controlled pilot” mindset; help define what success looks like and when/how the model should scale post-GA.
• Protect merchant trust and CS ownership: Operate within clear guardrails on account engagement, partnering closely with CSMs and ensuring clean handovers and delivery quality.
• Identify wider opportunities: Position Global Accounts as part of the wider proposition, particularly alongside other products within the Financial Operations product suite.

Product Sales Specialist – Finance Suite

Full-stack Engineer

• Setting and driving front-end technical strategy across the Account Experience teams, from architecture and component-system decisions through to hands-on implementation where it counts
• Owning the architecture of a complex, data-dense merchant platform — the patterns, state management, and performance characteristics that hold up as the surface area grows
• Shaping how Primer AI Companion matures as a first-class merchant interface, including the front-end architecture that makes a conversational surface feel native to the platform
• Holding the experience coherent across Account Setup, Monitors, Workflows, and Auditing — building the shared component and design-system foundations that stop the areas drifting apart
• Leading engineers across teams without direct authority, through code, design reviews, and technical mentorship that raises the front-end bar around you
• Owning the things that are easy to neglect: accessibility, performance budgets, and front-end observability as first-class concerns, not afterthoughts
• Partnering with Product and Design, and with backend engineers across teams, to shape decisions where front-end constraints or opportunities are material

Staff Engineer, FE – Account Experience

Growth Marketing

• Manage and motivate a team of high performing AE's in Primer’s most mature market.
• Open doors to new prospect engagements, earn trust from the immediate team by virtue of strong analytical and problem solving skills.
• Work closely with our product, partnerships, and marketing teams to ensure sales are integrated effectively into our overall business strategy.
• Instill a culture of high performance with strong adherence to internal and external commitments, while operating with the highest level of integrity.
• Coach and guide team members to set them up for success by identifying strengths and mapping them to relevant opportunities.

Head of Growth

Backend Engineer

• Leading the design and implementation of core backend services for high performance, complex distributed systems
• Taking ownership of key technology decisions, building for scale and optimising for output
• Driving and using modern development practices such as BDD and TDD would be highly beneficial
• Creating clear, modern, well tested code
• Collaborating across teams in a product-driven environment
• Conducting code reviews and continuously look at ways of improving our ways of working
• Creating detailed internal documentation for the projects you work on

Senior Software Engineer, Backend

Manager

• Ensure Primers across Alabama are meeting the Primer standard across all dimensions, from the academic program to campus operations.
• Partner with real estate, education, operations, marketing, and admissions teams to ensure the success of every Primer within a region of Alabama.
• Drive student growth by testing new local strategies. When they work, you'll help playbook the ideas so they can be leveraged in every city.
• Own many of Primer's local relationships, including families and leaders in the education community.

Market Manager

Engineering Manager

• Own delivery end to end across Partner Experience and Integrations Core, holding both sub-teams to a consistent bar on quality and pace without becoming the bottleneck yourself.
• Lead, coach, and grow the engineers on your team: career development, feedback, performance, and building an environment where strong people do their best work.
• Stay technically credible. You'll review design decisions on the Nexus framework and the wider integration platform, evaluate trade-offs on scalability and maintainability, and tell when a design doesn't hold up.
• Treat external developers as first-class users. Much of what your team ships is public surface area, so you'll push for stable contracts, clear documentation, and changes that don't break the partners building on you.
• Partner with Product to shape a realistic roadmap across a broad surface, surface risks early, and protect the team from over-commitment.
• Drive operational excellence: monitoring, incident response, and post-mortems that genuinely close out their follow-ups, on systems that partners depend on.
• Hire. As Primer scales through its Series C plan, building and calibrating a strong team across both sub-teams is a core part of the job, not a side task.

Engineering Manager – Partners

• Own delivery end to end for the Account Experience surface, holding the team to a consistent bar on quality, reliability, and pace without becoming the bottleneck yourself.
• Lead, coach, and grow the engineers on your team: career development, feedback, performance, and creating an environment where high-calibre people do their best work.
• Stay technically credible. You'll review design decisions, contribute to architecture discussions, and help engineers make sound trade-offs on scalability, latency, and data integrity, rather than managing from a distance.
• Partner with Product to shape a realistic roadmap, surface risks early, and protect the team from over-commitment while still moving fast.
• Drive operational excellence across systems handling real payment volume: monitoring, incident response, and high-quality post-mortems that actually close out their follow-ups.
• Help shape how Primer Companion matures as a first-class merchant interface, balancing new surface area against the platform you already own.
• Hire. As Primer scales through its Series C plan, building and calibrating a strong team is a core part of the job, not a side task.

Engineering Manager – Account Experience

Software Engineer

• Be accountable for the org's overall performance, culture, and output
• Own the technical roadmap for Orchestration in partnership with Product
• Partner with the CTO to shape how the Orchestration domain evolves as Primer scales
• Holding and raising the bar on security, reliability and latency
• Develop the engineering leaders within Orchestration

Director of Engineering

• Take full ownership of backend features from scoping through to production, keeping the team informed on progress, risks, and blockers without being chased.
• Design and deliver backend services that handle real payment volume, with a strong focus on reliability, performance, and correctness at scale.
• Contribute to architecture discussions, bring proposals to the engineering council, and advocate for clear service contracts and simple, maintainable system design.
• Monitor the production impact of your own work, identify issues early, and drive incidents to resolution when they arise.
• Write code that your peers consider high quality: production-ready, well-considered on error paths, and built with the next engineer in mind.
• Actively contribute to Primer's engineering standards, raise concerns when you see gaps, and help the team hold a consistent bar.
• Collaborate with engineers across the Orchestration team on scoping sessions, code reviews, and technical decisions that shape how the system evolves.

Software Engineer III, Backend - Orchestration

• Take full ownership of backend features from scoping through to production, keeping the team informed on progress, risks, and blockers without being chased.
• Design and deliver backend services that handle real payment volume, with a strong focus on reliability, performance, and correctness at scale.
• Contribute to architecture discussions, bring proposals to the engineering council, and advocate for clear service contracts and simple, maintainable system design.
• Monitor the production impact of your own work, identify issues early, and drive incidents to resolution when they arise.
• Write code that your peers consider high quality: production-ready, well-considered on error paths, and built with the next engineer in mind.
• Actively contribute to Primer's engineering standards, raise concerns when you see gaps, and help the team hold a consistent bar.
• Collaborate with engineers across the Account Experience team on scoping sessions, code reviews, and technical decisions that shape how the system evolves.