Prime System Solutions

Marketing Operations

• Manage day-to-day backend operations within HubSpot for Sales and Marketing teams.
• Maintain and optimize CRM settings, objects, properties, workflows, and automations.
• Perform routine system audits to ensure platform functionality and performance.
• Conduct regular data cleansing activities, including deduplication, standardization, and accuracy checks.
• Implement best practices for data governance, naming conventions, lifecycle stages, and segmentation management.
• Identify data gaps and propose corrective measures to maintain a clean, reliable CRM environment.
• Build, update, and maintain custom dashboards and performance reports across Sales and Marketing.
• Translate business needs into meaningful analytics and insights.
• Ensure reporting accuracy by aligning dashboards with standardized definitions and metrics.
• Manage and monitor integrations between HubSpot and other business tools (e.g., outreach platforms, analytics tools, communication systems).
• Troubleshoot integration errors and coordinate fixes with internal stakeholders or external vendors.
• Recommend technical enhancements to improve automation and data flow across systems.
• Work closely with Sales, Marketing, and RevOps teams to understand operational needs.
• Provide internal support and basic training on HubSpot tools, features, and best practices.
• Assist in documenting processes, workflows, and system configurations.

HubSpot Administrator – Sales & Marketing Operations

Account Manager

• **🔑 Key Responsibilities**
• - Assist Technical Account Managers (oTAMs) with client expirations and renewals
• - Process procurement requests for hardware and software
• - Compile and send contracts, agreements and scopes of work to clients for approval
• - Receiving and processing of equipment and inventory
• - Physical reconciliation of inventory in multiple locations
• - Administration of our Hardware As A Service (HAAS) program
• - Cultivate and “own” relationships with our various distributors, vendors and partners.
• - Provide additional administrative support to the Technical Account Management department as needed
• - Other duties as assigned

Technical Account Coordinator – MSP

Project Manager

• Conduct current-state assessments of business processes to identify improvement opportunities.
• Develop and execute project plans to address gaps and drive measurable operational improvements.
• Manage multiple process improvement initiatives simultaneously, ensuring timely delivery and alignment with organizational goals.
• Lead project tracking, action item management, deliverables, team communication, and progress reporting.
• Partner with leadership teams to identify, prioritize, and implement process enhancements using data-driven insights.
• Integrate and analyze data from multiple sources to provide actionable recommendations to leadership.
• Communicate effectively across all levels of the organization — both verbally and in writing.
• Address ad hoc operational challenges with urgency, ensuring positive business and customer outcomes.
• Act as a liaison between Customer Experience and Product teams, identifying key opportunities for improvement and supporting change management during new rollouts.

Project Manager – Operational Excellence

Accounts Receivable

• **🔑 Key Responsibilities:**
• - Proactively **contact customers by phone and email **to collect outstanding balances according to established timelines.
• - **Maintain a minimum number of weekly call **logs and ensure all contact activity is accurately recorded in the collections system (e.g., Centime, NetSuite, or CRM).
• - Work closely with the Accounts Receivable Manager to **achieve and exceed monthly cash collection** goals assigned at the beginning of each month.
• - **Research and resolve** payment discrepancies, short-pays, and disputed invoices in coordination with internal teams (billing and operations).
• - **Identify delinquent accounts and recommend **appropriate escalation actions, including credit holds or service disconnections.
• - **Build positive working relationships** with customers while maintaining firm adherence to payment terms and company policy.
• - Participate in regular collections meetings to discuss performance results, challenges, and opportunities for process improvement.

Accounts Receivable Collections Specialist

Technical Recruiter

• Manage the full recruitment lifecycle — sourcing, screening, interviewing, and onboarding top talent.
• Partner with US-based clients to understand role requirements and deliver quality candidates.
• Use LinkedIn Recruiter, ATS, and job boards to source and engage global talent.
• Maintain a strong talent pipeline and ensure an excellent candidate experience.
• Provide regular recruitment insights and updates to stakeholders.

Backend Engineer

• Convert design mock-ups or wireframes into Drupal themes by writing HTML, CSS, and JavaScript for front-end components and layouts.
• Work with Drupal’s theme layer and template system to integrate front-end code with back-end functionality, creating or modifying templates, preprocess functions, and theme settings.
• Ensure responsive design using CSS media queries and techniques for an optimal experience on all devices.
• Ensure cross-browser compatibility through testing, troubleshooting, and applying fixes.
• Optimize front-end code and assets for performance using minification, compression, image optimization, and caching strategies.
• Collaborate with web designers and back-end developers to translate requirements into functional, user-friendly front-end elements.
• Test front-end components for bugs, usability, accessibility, and browser compatibility, addressing issues promptly.
• Use Git for version control, manage code repositories, track changes, and support deployment to staging/production environments.
• Stay current with web development trends, tools, and best practices, including participation in the Drupal community.
• Perform additional duties as assigned.

Drupal Front End Developer

Human Resources

• Support in full recruiting life cycle and onboarding of new employees across all teams and roles.
• Support of continuous improvement and internal functions such as engagement, events, and recognition programs
• Track learning participation and feedback across internal and external training sessions, and support in maintaining and updating all L&D support tools and resources
• Actively pull tickets off the support board, ensuring each ticket acknowledged and assigned
• Maintain clear, concise, and timely communication with employees through all methods of communication
• Ensure each customer interaction is handled professionally, aiming for high customer satisfaction.
• Consistently work to improve internal process documentation.
• Coordinate recruiting logistics (scheduling, communications, ATS updates) to ensure a seamless candidate experience
• Support job posting, sourcing, and pipeline tracking across roles and teams
• Assist in the design and delivery of onboarding programs and new hire experiences
• Maintain accurate candidate and hiring data for reporting and analysis
• Manage and continuously improve core HR processes (employee records, benefits administration, compliance support)
• Support in small projects - example 401k former EE accounts, values workshop support (scheduling, audits)
• Support internal communications, engagement initiatives, and DEIB programming
• Help coordinate team-building activities, events, and recognition programs
• Serve as a first point of contact for employee inquiries, escalating as appropriate
• Track learning participation and feedback across internal and external training sessions
• Assist in organizing leadership and skills development programs
• Help maintain and update competency frameworks, development plans, and learning resources

HR Generalist

Graphics Designer

• Create visually engaging designs that effectively communicate the brand story across social media, websites, and marketing materials.
• Develop and maintain a cohesive and dynamic visual identity that aligns with the company's global brand vision.
• Collaborate with various team members to create designs that resonate with the target audience and help attract top talent.
• Work on a range of creative assets, including digital and print collateral, social media graphics, presentations, and internal communication materials.
• Keep up with design trends and best practices, ensuring visuals stay fresh, relevant, and impactful.
• Manage multiple projects and deadlines, ensuring timely delivery of high-quality designs.
• Play a key part in establishing the company as a desirable and innovative brand and attracting top talent.

Graphic Designer

• When submitting your CV/Resume, highlight your US TECH hiring experience to help recruiters process your application faster.
• We are looking for a motivated and experienced US Technical Recruiter (Part Time) to join our team.
• Responsible for sourcing, screening, and recruiting top tech talent to fill positions with our MSP clients.
• Manage the full recruitment lifecycle, from understanding job requirements to final offer negotiation.
• Source, screen, and qualify candidates for technical roles, including software developers, network engineers, system administrators, cloud specialists and other IT-related positions.
• Build and maintain a network of potential candidates through proactive market research and ongoing relationship management.
• Collaborate with hiring managers to understand staffing needs and create effective job descriptions.
• Utilize various sourcing methods (job boards, social media, networking, etc.) to identify and engage passive and active candidates.
• Conduct technical interviews and assess candidates skills and experience to ensure alignment with client needs.
• Maintain a high level of candidate engagement and ensure a positive recruitment experience.
• Track recruitment metrics and provide regular updates to leadership on hiring progress.
• Stay updated on industry trends and best practices in technical recruiting.
• Ensure compliance with company hiring policies and legal requirements.
• Work arrangement: 4 hours daily work commitment; must follow US timezones.