Senior Network Operations Center Manager

Prime System Solutions

Senior Network Operations Center (NOC) Manager leading a team at Prime System Solutions. Delivering effective leadership and managing client systems to ensure operational excellence.

Posted 7/8/2026full-timeRemote • 🇿🇦 South AfricaSeniorWebsite

Tech Stack

Tools & technologies

CloudFirewallsSwitching

About the role

Key responsibilities & impact

The Senior Network Operations Center (NOC) Manager is responsible for managing and leading their team in providing a consistent level of quality and service to support client systems.
The ideal candidate will deliver effective leadership, strategy, follow-up, and direction that aligns with overall company goals.
This role requires a proactive, self-driven leader who can continually train and educate employees on people, process, and technology standards while ensuring client satisfaction and operational excellence.

Requirements

What you’ll need

8+ years of relevant technical experience required.
8+ years of relevant management or leadership experience required.
At least 5 years of relevant IT experience fully supporting customer environments.
At least 5 years of experience managing and working with the following technologies: Windows Server, Cloud environments including Microsoft 365, Active Directory, GPOs, Routing and Switching, Firewalls, VPNs, Virus and Security, LAN/WAN Technologies, and Virtualization Technologies.
Experience in supporting infrastructure environments.
Experience in IT service delivery and managing customer expectations.
Demonstrable experience in incident, problem, and change management.
Excellent ability to present information to senior management in a clear and concise way.
Very strong interpersonal and communication skills with the ability to build effective working relationships, solicit cooperation, and resolve conflicts with a variety of stakeholders both internally and externally.
Experience in business analysis and a good understanding of financial concepts.
Excellent client service skills, with the ability to create and cultivate trust relationships with clients and co-workers, and remain calm in stressful circumstances.
KPI goals consistently met in current role.

Benefits

Comp & perks

Market Competitive Salary
OPD
IPD

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Active DirectoryGPOsRouting and SwitchingFirewallsVPNsVirus and Security ManagementLAN/WAN TechnologiesVirtualization TechnologiesIT Service DeliveryBusiness Analysis

Soft Skills

LeadershipInterpersonal SkillsCommunication SkillsConflict ResolutionClient Service Skills