Presidio

Business Development Rep

• Assess clients' telecom, carrier, colocation, voice, data, managed services, and cloud requirements
• Position and sell Presidio and partner solutions that create measurable value
• Deliver compelling solution presentations and product demonstrations
• Build trusted advisor relationships with key decision-makers and stakeholders
• Identify and develop new opportunities within existing accounts and net-new prospects
• Drive a disciplined sales strategy focused on matching clients to the right solutions
• Develop a deep understanding of customers' buying cycles and business priorities
• Consistently meet or exceed monthly revenue goals
• Maintain accurate pipeline and forecasting data using internal sales tools
• Manage sales objectives including orders and billing to support accounting cycles
• Keep account information current and proactively resolve customer issues
• Prepare quotes and coordinate with inside sales support for accurate order processing
• Partner with engineering teams to scope and design tailored solutions
• Participate in weekly sales calls and commit calls — prepared and accountable
• Attend trade shows, industry events, and marketing initiatives
• Mentor and support new hires as the team scales
• Pursue ongoing training, emerging tech education, and partner certifications
• Champion Presidio's culture, values, and brand in every client interaction

Business Development Manager, Carrier and Colocation

Financial Planning and Analysis

• Support the day-to-day operations of the services organization by managing project workflows, billing processes, and vendor invoice administration within Certinia
• Manage project setup and maintenance within Certinia, ensuring accurate configuration of billing structures, rates, and revenue rules
• Review and validate time and expense entries for completeness, accuracy, and policy compliance
• Execute client billing processes, including invoice generation, adjustments, and reconciliations
• Process and track vendor invoices, ensuring alignment with project budgets and contractual terms
• Partner with project managers and finance teams to resolve billing discrepancies and improve workflow efficiency
• Monitor project financials to support forecasting, revenue recognition, and margin analysis
• Maintain data accuracy across systems to support reporting and audit readiness
• Ability to effectively utilize AI tools to streamline workflows, generate insights, and improve operational efficiency
• Generate and manage client invoices in Certinia (T&M, fixed fee, milestone-based)
• Review project financials to ensure billing accuracy and readiness
• Partner with Project Managers to validate billable work and resolve discrepancies
• Support revenue recognition processes in alignment with billing schedules
• Collaborate with Finance on invoice cycles, adjustments, and collections support
• Ensure vendor invoices are accurately reviewed, validated, and handled in accordance with approved project budgets and authorizations
• Ensure accurate allocation of vendor costs to projects within Certinia
• Partner with Project Managers and Finance to resolve discrepancies and approval issues
• Maintain oversight of vendor spend and support timely accruals as needed
• Develop and maintain reporting frameworks and dashboards in Certinia and Salesforce to support Services and Finance leadership
• Translate data into actionable insights and recommendations to improve billing accuracy, financial performance, and operational efficiency
• Identify opportunities for reporting automation and process optimization to improve scalability and efficiency
• Ensure data integrity and consistency across systems to enable reliable reporting and decision-making
• Proactively surface variances, discrepancies, and performance gaps, and recommend corrective actions

Senior Associate, Billing – Certinia, FinancialForce

Account Manager

• Identify and pursue new business opportunities in greenfield territories
• Develop and execute strategies to open new accounts or new business units inside existing customers
• Build and maintain strong relationships with new clients
• Serve as the primary point of contact for all new account-related matters
• Achieve sales objectives primarily through sales to new customers and also through sales of additional services to existing customers
• Collaborate closely with AWS selling teams to identify, qualify, and close new opportunities
• Understand the business objectives and challenges of strategic customers
• Present and advocate for AWS solutions that align with client goals
• Collaborate with technical teams to ensure the successful implementation and delivery of AWS solutions
• Oversee project timelines, budgets, and deliverables
• Stay informed about industry trends, competitive landscape, and emerging technologies
• Provide strategic insights and recommendations to clients and internal teams
• Work closely with internal teams, including sales, marketing, and technical experts, to develop tailored solutions and compelling proposals
• Monitor and report on account performance, sales metrics, and client satisfaction
• Provide regular updates and strategic insights to senior management

AWS Account Manager

Full-stack Engineer

• Design and implement digital workspace architectures including Microsoft 365, Entra ID, endpoint management
• Develop and maintain standards, policies, and best practices for deployment, configuration, and security
• Collaborate with architects, sales teams, and clients to define technology roadmaps that align with business outcomes
• Plan, deploy, and migrate complex digital workspace solutions focusing on SharePoint architecture modernization
• Ensure high availability, performance, and security of client digital workspaces
• Mentor and provide technical escalation support to mid-level and junior engineers
• Contribute to presales activities, knowledge sharing, and practice development as needed

Senior Engineer, Digital Workspace

• Supports the day-to-day operations of the services organization by managing project workflows, billing processes, and vendor invoice administration within Certinia.
• Responsible for ensuring accurate project setup, maintaining integrity of time and expense data, and delivering timely, accurate client billing processing.
• Manage project setup and maintenance within Certinia, ensuring accurate configuration of billing structures, rates, and revenue rules.
• Review and validate time and expense entries for completeness, accuracy, and policy compliance.
• Execute client billing processes, including invoice generation, adjustments, and reconciliations.
• Process and track vendor invoices, ensuring alignment with project budgets and contractual terms.
• Collaborate with project managers and finance teams to resolve billing discrepancies and improve workflow efficiency.
• Monitor project financials to support forecasting, revenue recognition, and margin analysis.
• Maintain data accuracy across systems to support reporting and audit readiness.

Senior Associate, Billing – Certinia/FinancialForce

• Design, implement, optimize, and support modern workplace solutions for enterprise clients
• Serve as a technical leader and trusted advisor across Microsoft 365, Entra ID, endpoint management, and collaboration tools
• Lead the design and implementation of digital workspace architectures
• Plan, deploy, and migrate complex digital workspace solutions
• Ensure high availability, performance, and security of client digital workspaces

• Identify and pursue new business opportunities in greenfield territories.
• Develop and execute strategies to open new accounts or new business units inside existing customers.
• Build and maintain strong relationships with new clients.
• Serve as the primary point of contact for all new account-related matters.
• Achieve sales objectives primarily through sales to new customers and also through sales of additional services to existing customers.
• Collaborate closely with AWS selling teams to identify, qualify, and close new opportunities.
• Understand the business objectives and challenges of strategic customers.
• Collaborate with technical teams to ensure the successful implementation and delivery of AWS solutions.
• Stay informed about industry trends, competitive landscape, and emerging technologies.
• Work closely with internal teams, including sales, marketing, and technical experts, to develop tailored solutions and compelling proposals.
• Monitor and report on account performance, sales metrics, and client satisfaction.

Engineering Manager

• Lead, mentor, and develop a team of Senior Digital Workspace Engineers and technical staff.
• Define and execute the Digital Workspace practice strategy.
• Ensure high availability, performance, security, and SLA compliance for client digital workspaces.
• Support business development, proposal efforts, and revenue growth for the Digital Workspace practice.

• Lead, mentor, and develop a team of Senior Digital Workspace Engineers and technical staff, including performance management, career development, hiring, and succession planning.
• Define and execute the Digital Workspace practice strategy, including service offerings, standards, and roadmaps focused on Microsoft 365 modernization, SharePoint architecture, and Microsoft Copilot adoption.
• Ensure high availability, performance, security, and SLA compliance for client digital workspaces.
• Act as a senior escalation point and subject matter expert in client meetings, workshops, and executive discussions.

Engineer

• Build scalable, cutting-edge software and application solutions for enterprise clients
• Implement engineering best practices including design review, continuous integration, and test-driven development
• Present technical proposals and solution strategies to both technical and non-technical stakeholders
• Collaborate with cross-functional teams (clients, architects, project managers, and sales) to define technical requirements and design scalable solutions
• Explore new technology platforms, coordinate project activities, and facilitate communication to resolve issues and maintain project momentum

Associate Engineer

Architect

• Drive Digital Services Sales
• Understand Customer Current State
• Technical Opportunity Leadership
• Practice Delivery Engagement
• Solution Architecture, Design and Documentation
• Technical Excellence & Evangelism
• Account Leadership
• Team Engagement and Enable Culture
• Partner Relationships
• Continuous Improvement & Innovation
• Enable Others

Client Principal Architect, Digital – HCLS

• Build scalable, cutting-edge software and application solutions for enterprise clients
• Implement engineering best practices such as design review, continuous integration, and test-driven development
• Present technical proposals and solution strategies to both technical and non-technical stakeholders
• Collaborate with cross-functional teams to define technical requirements, design scalable solutions, and ensure alignment across business and technology objectives
• Explore new technology platforms, coordinate project activities, and facilitate communication across teams

• Drive Digital Services Sales.
• Understand Customer Current State.
• Lead opportunities for relevant services.
• Act as a bridge between sales and delivery engineering.
• Analyze and assess client requirements and determine target services approach, solutions, and roadmaps.
• Maintain a high level of technical excellence and evangelism.

• Execute sales strategy by identifying customer needs and selling the appropriate hardware and company services.
• Develop business through multiple marketing and sales techniques including but not limited to cold calling, conducting in person meetings, and partnering with vendors or manufacturers.
• Maintain a targeted understanding of customers’ business, showing the ability to establish customer needs, buying cycles, and create strong relationships to effectively drive sales and repeat business.
• Meet or exceed annual sales top line revenue and margin goals as defined by management.
• Work with inside sales team to ensure that quotes are provided, and order requests are processed accurately and with engineering team to accurately scope projects.
• Manage individual sales objectives to include sales orders and billing activities to support quarterly goals.

Senior Account Manager, Southeast

• Build and present software Enterprise Agreements to Presidio customers
• Provide support for changes and expansions to existing Presidio software contracts
• Utilize existing Presidio tools to manage daily business activities
• Keep management informed by submitting activity and results reports
• Maintain professional and technical knowledge by attending educational workshops

Business Development Manager, Carrier and Colocation

Senior Associate, Billing – Certinia, FinancialForce

AWS Account Manager

Senior Engineer, Digital Workspace

Senior Associate, Billing – Certinia/FinancialForce

Senior Engineer, Digital Workspace

AWS Account Manager

Engineering Manager

Engineering Manager

Associate Engineer

Client Principal Architect, Digital – HCLS

Associate Engineer

Client Principal Architect, Digital – HCLS

Senior Account Manager, Southeast

Associate Business Development Manager