Presidio

Marketing Operations

• Own and optimize the marketing automation platform (Pardot / Marketing Cloud Account Engagement) and its bi-directional integration with Salesforce.
• Ensure a true 1:1 sync between systems with minimal errors, duplicates, or data drift.
• Partner with Sales Ops and RevOps to govern lead, contact, account, and campaign data across systems.
• Identify gaps in the demand technology stack; define requirements, evaluate tools, and lead implementation of net-new demand technologies as needed.
• Establish and enforce data governance standards, including field usage, validation rules, normalization, and documentation.
• Define, document, and operationalize the full lead and account lifecycle from first touch through opportunity conversion.
• Build and maintain lead, contact, and account-level scoring and grading models (behavioral and demographic), aligned with Sales priorities and ABM tiers.
• Design and operationalize scalable nurture frameworks across lifecycle stages, personas, and accounts.
• Own Lead Source, Campaign Source, and attribution logic across systems.

Director, Marketing Operations

Account Manager

• Develop and strengthen relationships with existing customers
• Ensure high customer satisfaction
• Identify upsell/cross-sell opportunities
• Develop and execute account plans
• Collaborate with internal teams
• Maintain strong operational understanding of accounts

Account Manager, SLED

• Engage with customers and technology partners to drive business growth
• Develop and strengthen relationships with existing customers
• Execute account plans that align with sales targets
• Maintain operational understanding of accounts
• Build and maintain relationships with Presidio’s technology partners

Senior Account Manager, DOD

Engineer

• Serve as an escalation point on support calls for products supported in our network product catalog
• Provide ongoing Tier 2 support of production environments that include Cisco, Palo Alto, F5, Fortinet, Meraki, Aruba Products among others
• Carry out testing of new features and functionality as required and to help develop plans to implement and verify that they are operating correctly in the live network
• Test patches and fixes to operating software and to ensure that they are implemented and functioning correctly in the pre-production test network (if available) and then live network as implementation plans dictate
• Troubleshoot and resolve equipment, configuration and network problems and to open and track vendor support cases through to problem resolution on production issues
• Participate in an on-call rotation and may be called upon to work off-hours to support customer escalations
• Develop additional skills in other products as business needs dictate

Delivery Center Engineer

Solutions Engineer

• Understand Customer Current State and proactively drive discovery
• Research industry trends and develop discovery approaches
• Create and lead workshops to drive relevant discovery
• Document customer current state
• Identify customer stakeholders and their needs
• Create and lead technical solution approaches and next steps
• Align, vet, and coordinate Presidio and vendor partner technical resources as needed
• Engage Manager/VP/Director level at clients directly
• Analyze and assess client requirements and determine target architecture and design solutions
• Create and deliver compelling technical proposals to clients
• Maintain a high level of technical excellence and evangelism
• Lead the curation and delivery of relevant technical presentations
• Actively participate in technical champion programs
• Engage with Presidio team members and participate in team activities

Senior Solutions Architect, AWS Cloud Migration

Project Manager

• Provide end-to-end ownership of all project phases including requirements validation, detailed planning, solution design coordination, build, testing, deployment, stabilization, and formal project closeout.
• Develop, maintain, and actively manage integrated project plans, including work breakdown structures, critical path analysis, milestones, dependencies, and deliverables.
• Enforce project governance standards to ensure projects are delivered on time, within approved budget, and in alignment with contractual commitments.
• Own project financial performance, including revenue recognition alignment, cost tracking, billable utilization, and gross margin targets.
• Monitor and control project labor, materials, and third-party costs; provide accurate forecasting, variance analysis, and financial reporting.
• Lead cross-functional project teams consisting of Presidio engineering resources, solution architects, third-party vendors, and subcontractors.
• Ensure all deliverables meet Presidio quality standards, contractual requirements, and customer expectations prior to acceptance.
• Drive clear, consistent, and professional communication through status reports, steering meetings, and executive briefings.

Senior Project Manager, Contact Center

Network Engineer

• Lead complex, large-scale Network and Security projects
• Create low-level detailed designs that align with the business strategy, the customer’s budget, and operational support capabilities
• Perform Network and Security Assessments
• Presenting documentation and engagement deliverables to customers
• Collaborate with a multi-functional team with Sales, Pre-Sales, Project Management, and other delivery/engineering resources
• Trouble resolution of complex issues and assisting team members with their deployments
• Working with junior members of the engineering team to successfully implement secure network solutions
• Execute network maintenance MOP both onsite and remotely with minimal downtime

Senior Network Engineer

Sales

• Own a national team focused on new MS sales growth
• Manage sales reps and acquisition of new customers
• Coach and develop Client Executives
• Achieve quarterly revenue targets
• Drive enterprise sales activities at clients and prospects
• Partner with sales leadership for team enablement

Sales Director – Managed Services

Analyst

• The Industry Analyst is a vertical-focused research, strategy, and GTM enablement role supporting Presidio’s Healthcare, State/Local/Education (SLED), and Telco, Media, Entertainment, Gaming & Sports (TMEGS) markets.
• The analyst conducts specialized market research across regulatory, funding, procurement, and technology adoption trends unique to each vertical, translating complex requirements into industry-aligned service offerings, value propositions, and ROI models.
• This role supports Partner Strategy by identifying vertical-specific partner programs, certifications, funding mechanisms, and co-sell opportunities, while aligning OEM ecosystems to market needs.
• The analyst collaborates closely with Services Product Management, GTM leaders, and field teams to validate offerings, support RFP responses, develop buyer personas, and enable account strategy.
• Across all verticals, the role monitors competitive landscapes, tracks policy and compliance mandates, and develops thought leadership such as white papers, webinars, and industry presentations.

Industry Business Analyst

• Act as the primary analyst for Dynamics 365 Finance, supporting day-to-day financial system needs.
• Work closely with Finance and Accounting teams to resolve issues and improve system usage.
• Support core finance functions including General Ledger, AP, AR, Fixed Assets, and Cash Management.
• Gather business requirements and translate them into effective system solutions.
• Configure and support related financial applications such as BlackLine, Vertex, and GetPaid.
• Coordinate ERP updates, releases, and patches, ensuring changes are tested and ready for users.
• Review release notes and assess the impact of system changes on financial processes.
• Partner with vendors and internal IT teams to troubleshoot issues and manage escalations.
• Support month-end, quarter-end, and year-end close activities.
• Assist with ERP enhancements, upgrades, and financial system improvements.
• Create and maintain system documentation and provide user guidance or training.
• Support financial reporting and data analysis using ERP and reporting tools.
• Ensure systems align with internal controls, audit requirements, and SOX compliance.

Senior Analyst, ERP

Manager

• Serve as the primary application owner for Presidio’s OneStream platform, ensuring stability, performance, and data integrity
• Lead, mentor, and develop a team of OneStream analysts; set priorities and provide technical guidance and code reviews
• Design, configure, and develop OneStream solutions, including business rules, calculations, workflows, dashboards, and reports
• Independently develop and maintain complex functionality supporting close, planning, of OneStream Specialty Planning solutions (People Planning (PLP) and Sales Planning (SLP)) models and registers
• Partner with Finance, FP&A, and HR stakeholders to translate business requirements into scalable OneStream designs
• Support monthly close, consolidation, forecasting, planning, and PLP/SLP cycles, including issue resolution and performance tuning
• Manage system enhancements, upgrades, testing, and deployments in coordination with IT and external partners
• Establish and maintain application governance, documentation, security, and best practices
• Ensure compliance with SOX and internal control requirements related to OneStream
• Identify and drive opportunities for automation, standardization, and continuous improvement

OneStream Manager

• Identify and pursue new business opportunities in greenfield territories
• Develop and execute strategies to open new accounts or new business units inside existing customers
• Build and maintain strong relationships with new clients
• Serve as the primary point of contact for all new account-related matters
• Achieve sales objectives primarily through sales to new customers and also through sales of additional services to existing customers
• Collaborate closely with AWS selling teams to identify, qualify, and close new opportunities
• Present and advocate for AWS solutions that align with client goals
• Collaborate with technical teams to ensure the successful implementation and delivery of AWS solutions
• Stay informed about industry trends, competitive landscape, and emerging technologies

Account Manager, AWS SLED

ServiceNow

• Deliver ServiceNow projects on time and on budget
• Lead multiple projects of varying size, scope, and duration
• Manage communication, scope, and mitigate risks across projects
• Create detailed project plans and status reports
• Establish strong client relations and manage expectations
• Partner across functional teams to deliver optimal solutions
• Lead client-facing meetings during key project phases
• Continually seek opportunities to increase customer satisfaction

Project Manager, ServiceNow

• Presidio Associate Account Manager, Digital Sales provides support for the acquisition of new customers and management and growth of existing customers
• Achieve quarterly revenue targets against an annual quota and grow revenue in new and existing accounts
• Cultivate a keen understanding of clients’ pain points, business models, and desired outcomes
• Work collaboratively with core Account Managers to identify and develop new opportunities
• Work with our delivery team on proposal creation and manage customer expectations throughout the sales process
• Manage customer activity within SalesForce.com for maximum efficiency and visibility

Associate Account Manager, Digital

Technical Customer Success

• Lead multiple technical engagements for a small set of named customers across strategy and migrations, IT transformation, and modernization initiatives.
• Own technical delivery (end-to-end) responsibilities that include achieving and continuously improving the quality and time-to-market metrics.
• Primary ownership of customer satisfaction for named customer engagements.
• Manage product requirements, technical considerations, and decisions to deliver the desired customer outcome.
• Invest time to understand the customer’s long and short-term business goals and align Presidio’s priorities to deliver both tactical wins and lay the foundation for longer-term success for both the customer and Presidio.
• Lead and deliver workshops for IT initiatives.
• Lead and deliver technology strategy sessions for customers with an ability to engage C-level leaders, architects, business stakeholders, and customers’ engineering teams.
• Proactively ensure that technology decisions, investments, and capabilities map to business outcomes.
• Proactively seek opportunities to translate business requirements to technical requirements and vice versa.
• When required, take primary ownership of engagements in challenging situations and work with the customer and internal stakeholders to bring the engagement towards success.
• Invest time in understanding customers’ organizational culture and align Presidio’s delivery teams and processes towards the fastest path to success.
• Quickly assimilate into the client team, project team, and culture, becoming a valuable contributor.
• Experience prioritizing competing demands from stakeholders with the ability to resolve conflicts.
• Build relationships with customer stakeholders across all levels, including leadership, business, and technical stakeholders, and identify potential opportunities.
• Partner with stakeholders and customers across the organization to communicate the product vision, strategy, features, prioritization, progress, and needs.
• Perform research to understand the latest market and business changes and determine the potential impact on current strategy and requirements, sharing any pertinent findings with the customer.
• Review technology architecture, perform gap analyses, and define future-state roadmaps aligned with business objectives, capabilities, and industry best practices.
• Translate complex VMware technical concepts into clear, actionable guidance for non-technical stakeholders and executives.
• Working side by side with Presidio’s VMware Architects to deliver a comprehensive VCF Adoption Roadmap document and/or PowerPoint presentation.