Preply

Revenue Operations

• Own the design, optimization, and health of Preply’s GTM system landscape Salesforce, HubSpot, Clay, Vitally, Intercom, and connected tools.
• Partner with cross-functional teams (Marketing Ops, Pre Sales, Sales, CS, Finance, Product) to ensure integrations are seamless and scalable.
• Lead the evolution of system architecture — mapping processes, maintaining clean data structures, and reducing technical debt.
• Drive adoption of new GTM tools through documentation, enablement, and user-friendly workflows.
• Identify opportunities for automation across lead scoring, routing, deal management, and renewal workflows using Salesforce, Zapier, or Cargo.
• Implement AI-assisted and no-code automation to streamline pipeline operations and reduce manual effort.
• Build standardized playbooks and process documentation to ensure repeatable, reliable execution across teams.
• Partner with Enablement to roll out new tools and processes with clear training and adoption metrics.
• Own data accuracy and governance across CRM and connected systems.
• Build and maintain self-serve dashboards (Salesforce, Looker) to visualize funnel metrics, forecasting, churn, and pipeline velocity.
• Deliver strategic data insights to senior leadership to inform GTM decisions.
• Partner with StratOps to ensure data models support forecasting, compensation, and territory planning.
• Manage the GTM tooling roadmap, budget, and vendor relationships.
• Evaluate new technologies and AI integrations that enhance productivity, personalization, and insight generation.
• Ensure ROI and strategic alignment of all tools — balancing innovation with practicality.
• Lead and mentor a small team of system specialists or analysts, fostering curiosity, precision, and continuous improvement.
• Collaborate with Sales, Marketing, and CS stakeholders to translate business requirements into scalable system solutions.
• Champion “system thinking” across GTM — ensuring clarity, consistency, and documentation in how we operate.

Head of Revenue Operations – Systems

Editor

• Driving paid marketing productions with online content creators (UGC), in particular:
• Brainstorming the ideas and giving feedback at the concepting and scriptwriting stage to set editing up for success
• Editing footage into final video assets in CapCut and handling feedback
• Delivering ready assets to the Performance Team
• Editing organic social media videos
• Sharing social media trends and ideas with the team
• Coaching other team members on best practices for editing for social
• Supporting the Social Media Team on brainstorming and producing organic content

UGC Editor

Data Engineer

• Design, build, and own Preply’s data lake.
• Develop and operate scalable, reliable batch and streaming ingestion pipelines.
• Define and implement data contracts between producers and consumers.
• Build enrichment logic that joins, standardizes, and contextualizes data across domains.
• Instrument ingestion pipelines with strong observability: freshness, latency, data quality, and cost metrics.
• Apply consistent access control, classification, and privacy protections at ingestion time.
• Contribute to standardized ingestion templates, shared libraries, and platform tooling that enable teams to onboard new data sources independently.
• Work closely with Product, Backend, Analytics, and ML partners to align on ingestion requirements.

Senior Data Engineer - Data Ingestion, Enrichment

Chief Marketing Officer

• Define and own the marketing vision for Preply's Expansion mission: Set the strategic direction for how we market new verticals and new audience segments at scale, ensuring marketing is a key driver of mission success from day one.
• Shape go-to-market strategy for new categories and audiences: Lead the development of positioning, messaging, and channel strategies for Non-Language Subjects and emerging learner personas, translating business ambition into executable marketing plans.
• Drive brand positioning as a strategic enabler: Partner closely with Brand and Product Marketing to evolve how Preply is perceived beyond language learning, ensuring positioning decisions are grounded in customer insight and validated before full-scale deployment.
• Set the performance framework for Expansion marketing: Define KPIs across the funnel (awareness, acquisition, activation, retention) for new segments and categories; own the reporting cadence and hold the team accountable to results.
• Lead cross-functional alignment at a senior level: Act as the primary marketing voice in cross-functional forums, ensuring expansion marketing is integrated into broader business planning from validation through launch.
• Own the playbook for scalable expansion: Develop repeatable go-to-market frameworks that can be adapted across subjects, geographies, and personas, balancing speed of experimentation with the rigor needed to scale confidently.

Head of Marketing Expansion

• Own the design, optimization, and health of Preply’s GTM system landscape Salesforce, HubSpot, Clay, Vitally, Intercom, and connected tools.
• Partner with cross-functional teams (Marketing Ops, Pre Sales, Sales, CS, Finance, Product) to ensure integrations are seamless and scalable.
• Lead the evolution of system architecture — mapping processes, maintaining clean data structures, and reducing technical debt.
• Drive adoption of new GTM tools through documentation, enablement, and user-friendly workflows.
• Identify opportunities for automation across lead scoring, routing, deal management, and renewal workflows using Salesforce, Zapier, or Cargo.
• Implement AI-assisted and no-code automation to streamline pipeline operations and reduce manual effort.
• Build standardized playbooks and process documentation to ensure repeatable, reliable execution across teams.
• Own data accuracy and governance across CRM and connected systems.
• Build and maintain self-serve dashboards (Salesforce, Looker) to visualize funnel metrics, forecasting, churn, and pipeline velocity.
• Deliver strategic data insights to senior leadership to inform GTM decisions.
• Manage the GTM tooling roadmap, budget, and vendor relationships.
• Lead and mentor a small team of system specialists or analysts, fostering curiosity, precision, and continuous improvement.
• Collaborate with Sales, Marketing, and CS stakeholders to translate business requirements into scalable system solutions.
• Champion “system thinking” across GTM — ensuring clarity, consistency, and documentation in how we operate.

Senior Manager, Revenue Operations & Systems

Product Specialist

• Own the strategy for how Preply drives tutor behaviour change and tool adoption across launches, policies, and programmes
• Own the tutor engagement calendar: decide what reaches tutors, what waits, and in what sequence, without overwhelming the audience
• Design cross-channel strategies across communications, community, and learning, working with the specialists who deliver them
• Partner with Product Managers and channel owners to shape a shared plan, translating strategic direction into the detailed roadmap that makes it happen
• Bring senior stakeholders clear recommendations and drive it to results
• Define success with Data, and own the narrative for why a number moved or didn't

Senior Product Adoption and Engagement Specialist

Project Manager

• Owning end-to-end production of YouTube content featuring Preply tutors and learners - from concept and scriptwriting through to final delivery. This means developing compelling story angles, writing clear and engaging scripts, briefing and coordinating with tutors and learners on camera, and overseeing editing and reviews across formats (long-form YouTube videos, Shorts, and serialized storytelling series).
• Defining and optimizing content strategy for Preply’s YouTube channel.
• Leading B2B and Tutor video production, creating content that speaks to companies as well as the tutor community, showcasing how Preply can support them best
• Managing the YouTube content calendar in close collaboration with the Social Media Manager, ensuring tutor, learner and business stories are produced on time, on brand, and optimized for the platform.
• Sourcing, briefing and building long-term relationships with tutors and learners who have the personality and story to show up well on camera, identifying the right voices for the right content moments.
• Collaborating with the Influencer Manager on the nano-influencer program, with a specific focus on tutor-led content that feels authentic rather than produced.
• Collecting creative benchmarks, running inspiration sessions, and keeping the team sharp on YouTube trends and what makes education and human interest content perform.

Creative Project Coordinator

People Operations

• Shape the future operating model of People Operations at Preply as we continue scaling globally
• Lead end-to-end employee lifecycle processes globally – onboarding, offboarding, contract changes
• Design and scale People Ops processes and policies suited to a fast-growing, distributed global organisation
• Maintaining up-to-date employee records and documentation
• Act as a first point of contact for employee queries related to HR operations across your regions
• Coordinate with Legal, Finance, IT, and People teams to ensure correct documentation and processes
• Lead and mentor a People Ops team while remaining hands-on in day-to-day execution
• Coach and develop team members, setting clear expectations and supporting high performance
• Drive a high-quality employee experience through efficient, scalable, and people-centered operations
• Design and own automation across People Ops workflows — identify high-frequency manual processes (onboarding triggers, contract generation, offboarding checklists) and eliminate them through tooling or scripted logic
• Build and iterate on AI-native workflows — use LLMs and agentic tools to handle routine employee queries, ticket triage, and policy lookups; reduce resolution time without adding headcount
• Track and report on key People Operations metrics; use data to identify gaps and drive improvements
• Build strong partnerships with senior leaders and cross-functional teams across the business
• Translate complex policies and employment requirements into clear, actionable guidance
• Work effectively across international, distributed teams in a fast-paced environment
• Manage UK visa and sponsorship processes, including Skilled Worker visas and right-to-work compliance
• Coordinate global mobility programmes in partnership with legal and immigration vendors
• Advise internal stakeholders on relocation processes and immigration requirement
• Partner with team to optimize mobility processes globally

People Operations Lead

Operations

• Lead, manage, and develop a team of Fraud Specialists, setting clear expectations, coaching performance, and building a high-judgement, high-accountability team culture
• Own the Fraud Operations roadmap, defining priorities and aligning the function's objectives with broader business goals
• Design and formalise investigation standards, workflows, escalation protocols, and documentation frameworks across the team
• Define, track, and continuously improve Fraud Ops KPIs — including chargeback rate, dispute resolution SLAs, false positive rate, and financial exposure metrics
• Establish a governance cadence: risk reviews, exposure reviews, and threshold calibration with Finance and senior leadership
• Serve as the eyes on the ground for Product and Data — systematically translating what Specialists observe day-to-day (fraud patterns, tooling gaps, detection blind spots) into structured, actionable requirements that directly shape the detection roadmap
• Cross operational observations with data to identify gaps between what is happening on the ground and what detection models are actually capturing — bringing Product and Data leads trends they can act on, not just dashboard summaries
• Partner with Product, Payments, and Finance as the primary fraud authority, influencing priorities and ensuring fraud risk is embedded in key decisions
• Own workforce planning and capacity management to ensure operational resilience
• Present fraud performance, risk insights, and strategic recommendations to senior leadership
• Drive continuous process improvement through root cause analysis, policy adherence, and tooling evolution

Fraud Operations Manager

Financial Planning and Analysis

• Own Product Finance end to end and be the senior Finance voice in product planning forums.
• Own the financial model and forecast for core product areas, and stress-test ROI assumptions under different investment scenarios.
• Own how we measure product investment returns, translating experiment lift and cohort data into validated, annualized revenue impact.
• Maintain a financial view of the full product investment portfolio and lead the Product workstream in AOP and LRP.
• Build the financial thesis and models for high upside, high uncertainty bets like non-language subjects and AI-assisted learning, and define when to scale, hold, or pull back.
• Be product leadership's trusted Finance partner, and own the materials that bring CPO and CFO reviews clear, action-oriented narratives.
• Dig into how product changes move CAC, LTV, and retention, and use AI tools to move faster than a traditional FP&A build allows.

Senior Strategic Finance Manager – Product

Sales Operations Manager

• Design, deliver, and continuously improve onboarding programs for SDRs, Sales, and Post-Sales teams to accelerate ramp-up and productivity
• Build ongoing enablement frameworks that reinforce skills, process discipline, product knowledge, and tool mastery
• Collaborate with managers to ensure every team member stays sharp on messaging, methodology, and execution consistency
• Translate process changes, GTM innovations, and product updates into structured enablement plans and bite-sized training assets (guides, micro-learnings, certifications)
• Build clear rollout and measurement frameworks that track adoption and performance impact
• Partner with RevOps & product teams to ensure alignment between process design and field execution
• Leverage data from tools like Salesforce, Attention, and Vitally to identify behavioral and skill gaps
• Partner with GTM leadership to integrate actionable coaching into regular cadences (1:1s, team sessions, QBRs)
• Measure enablement ROI by linking training and coaching activities to improvements in conversion rates, deal velocity, and NRR
• Act as a change ambassador during rollouts of new tools, metrics, or processes.
• Ensure consistent communication and alignment between Enablement, RevOps, and GTM leaders
• Own how new initiatives are packaged, launched, and reinforced across the commercial organization
• Identify skill gaps that require external expertise (e.g., negotiation, executive selling, consultative discovery)
• Source, evaluate, and manage vendors or external facilitators to complement internal enablement programs
• Continuously benchmark Preply’s enablement function against best-in-class B2B SaaS practices

Sales Enablement Specialist

Engineering Manager

• Lead and grow high-performing engineering teams, fostering a culture of ownership, continuous improvement, and technical excellence.
• Coach and develop engineers, support them through regular feedback, mentorship, and career development, while creating an inclusive and collaborative team environment.
• Define and drive long-term vision, set the strategy for your teams, ensuring perfect alignment with company objectives and product priorities.
• Identify and prioritize high-impact opportunities, partner closely with Product, Data, and Design to ensure teams focus on initiatives that deliver the greatest customer and business value.
• Own execution and delivery. Balance speed, quality, and reliability while ensuring teams consistently achieve desired outcomes.
• Provide technical leadership, guide system design and architectural decisions, help teams navigate trade-offs, and remove technical obstacles.
• Champion engineering best practices. Drive continuous improvements in code quality, operational excellence, development processes, and technology evolution.
• Collaborate cross-functionally, work with stakeholders across the broader business to maximize impact and align on priorities, strategy, and outcomes.