Systems Engineer

• Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications
• Participates in identifying, evaluating, and configuring systems that are cost effective and meet business requirements
• Monitors client experiences and feedback on the use of business applications; Enhanced system productivity, as needed
• Provides senior level consulting services to internal business groups on process improvement projects designed to improve their business results
• Analyzes, defines and documents clients requirements, and revises existing systems logic challenges, as necessary

Business Systems Analyst – Consultant

Account Manager

• sets relationship strategies and directs relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals
• typically works with clients with advanced levels of risk and complexity of needs
• works independently and may mentor other team members
• creates and drives strategy to acquire and/or expand and retain client relationships to generate revenue and deepen share of wallet
• handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services
• manages risk/return and drives quality for new and/or existing clients
• actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks
• focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being
• drives client engagement and loyalty
• generates ideas and best practices within Relationship Management and may mentor others
• manages effective network of senior internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience
• focuses on bringing entire bank to the client by presenting the full range of PNC's products and services
• leverages reporting and sales tools to proactively identify and successfully convert sales opportunities
• demonstrates ability to analyze, evaluate and mitigate credit risk for the most complex credit requests by utilizing knowledge of advanced credit fundamentals and internal credit policies

Relationship Manager III – C&IB

ServiceNow

• Support execution of ITSM RCSA cycles, including risk identification, inherent risk assessment, control mapping, and residual risk evaluation.
• Partner with ITSM process owners (Incident, Problem, Knowledge, Change, Asset, Configuration, Request, etc.) to identify key operational and technology risks.
• Document risks in enterprise risk tools (e.g., Archer, GRC platforms).
• Maintain risk statements, causes, impacts, and control relationships in accordance with enterprise risk taxonomy.
• Document and maintain key controls aligned to ITSM processes and regulatory / policy expectations.
• Perform control design and operational effectiveness assessments, including control evidence review, gap identification and remediation tracking.
• Support issue management for control deficiencies, audit findings, and risk events.
• Coordinate with Internal Audit and Second Line Risk during reviews and validations.
• Develop, maintain, and report ITSM risk metrics, including Key Risk Indicators (KRIs) and Key Performance Indicators (KPIs).
• Ensure metrics are Enterprise‑sourced, well-defined with thresholds and escalation criteria, aligned to ITSM control objectives.
• Analyze trends, breaches, and emerging risks; provide clear executive‑level summaries and visualizations.
• Prepare RCSA summaries, control status reports, and metric dashboards for management and risk committees.
• Support regulatory, audit, and compliance responses related to ITSM risk and controls.
• Ensure ongoing alignment with enterprise risk frameworks, policies, and standards.
• Identify opportunities to enhance ITSM risk coverage, control maturity, and metric quality.
• Drive consistency and standardization across ITSM processes for risk and control documentation.
• Promote a risk‑aware culture within ITSM teams.

Process Improvement Consultant – ServiceNow, Risk & Control Self‑Assessment

Full-stack Engineer

• Creates and leads the technical design and development of software solutions
• Proposes & designs software solutions to address complex business needs
• Prepares technical and procedural documentation required
• Facilitates complex problem resolution
• Provides technical guidance and support to colleagues
• Reviews coding, testing, and documentation of software
• Applies modern principles, methodologies and tools to advance business initiatives and capabilities

Lead Software Engineer – Informatica Support, Development

Business Development Rep

• Focuses on acquiring new clients across financial wellness solutions.
• Emphasis on growing sales, revenue and market share with relevant sales goals.
• Works with clients with basic levels of risk and complexity of needs.
• Acquires and/or expands and retains client relationships to generate revenue and deepen share of wallet.
• Handles the origination, financial analysis, negotiation and documentation of non-credit products and services.
• Manages risk/return and drives quality for new and/or existing clients.
• Actively identifies and mitigates different types of risk, such as regulatory, reputational, and operational risks.
• Provides ideas and insights based on an understanding of the client's needs and their financial well-being.
• Builds an effective network of internal and external relationships to actively acquire new clients and/or expand existing clients and enhance the client experience.
• Presents the full range of PNC's products and services.

Business Development Manager – Financial Wellness Solutions

Program Manager

• Lead end‑to‑end planning, execution, and governance of organizational programs aligned to corporate strategies—regardless of program size or complexity.
• Oversee program roadmaps, milestones, dependencies, and delivery outcomes to ensure alignment with strategic objectives.
• Monitor program effectiveness, identify performance gaps, and implement enhancements to drive improved business results.
• Ensure consistent execution practices across the portfolio while fostering a culture of accountability and transparency.
• Provide oversight of program budgets, funding allocations, and financial reporting, ensuring effective fiscal management aligned with approved governance standards.
• Ensure compliance with enterprise governance frameworks, risk protocols, and control requirements.
• Proactively identify and mitigate delivery, financial, operational, and regulatory risks across programs.
• Lead, coach, and develop Program Managers and System Directors to build a high‑performance, inclusive, and accountable team culture.
• Support career development, succession planning, and capability building within the PMO organization.
• Set clear expectations, provide continuous feedback, and model strong leadership behaviors.
• Build and maintain strong relationships with internal stakeholders, senior business and technology leaders, and service partner leadership.
• Ensure seamless, consistent delivery across platforms, business units, and distribution channels.
• Serve as a trusted advisor to executive leadership, providing insights on program health, strategic trade‑offs, and delivery implications.
• Collaborate with external vendors and service partners to ensure alignment and execution quality.
• Evaluate and refine program management tools, methodologies, and performance metrics to drive operational excellence.
• Leverage lessons learned, best practices, and data‑driven insights to strengthen future program outcomes.
• Champion continuous improvement initiatives across the PMO to optimize delivery efficiency and effectiveness.

Program Management Manager – C&IB, AMG

Manager

• oversee the financial management and performance of multifamily and commercial real estate investment funds
• responsible for fund-level accounting, financial modeling, and cash flow execution
• manage fund financial models
• coordinate and review tax returns
• administer capital calls and distributions
• monitor fund performance against projected yields
• ensure that investor commitments, distributions, and return expectations are met
• evaluate and report upon data consistent to fund performance
• lead fund closings and fund modifications that would affect fund metrics
• perform internal and external reporting on fund performance
• develop and maintain the upper tier model to ensure assumptions are consistent with internal and investor requirements

Senior Fund Manager

• Oversee the financial management and performance of multifamily and commercial real estate investment funds
• Responsible for fund-level accounting, financial modeling, and cash flow execution to ensure accurate reporting and timely funding installments
• Manage fund financial models, coordinate and review tax returns, administer capital calls and distributions, and monitor fund performance against projected yields
• Ensure that investor commitments, distributions, and return expectations are met in alignment with offering documents and investment strategy
• Create and manage performance of complex multi-investor and proprietary fund offerings
• Evaluate and report upon data consistent to fund performance
• Manage all aspects of fund closings and fund modifications
• Perform internal and external reporting on fund performance, ad hoc and specific analytic tasks as requested

Fund Manager

• manage 2 - 3 managers or senior managers responsible for the development and support of the Lending Originations Platform
• interface with business leaders and serve as a liaison between partners and technology
• vendor management, performance metrics, annual budgeting
• maintain relationships with clients to ensure the implementation quality of application systems
• provide solutions or recommendations on complicated technology issues for application development and implementation

Software Engineering Group Manager

Product Designer

• Produce journey maps, service blueprints, and channel strategies for hire‑to‑retire moments.
• Lead UX research and usability analyses; define content and taxonomy standards.
• Develop accessibility‑by‑design guidelines embedded into EX platform delivery.
• Partner with Product and Process teams to ensure aligned handoffs and requirements.
• Use evidence‑based design to measure experience outcomes (task success, CES, deflection).

Senior Experience Designer Lead – HR Consultant

Analyst

• Performs complex qualitative and quantitative analysis of property operations such as credit facilities, crossed pools and cost recoup analyses to determine the viability of a proposed loan.
• Analyzes and understands financial statements and other documents to evaluate the risk profile of more complex transactions, which could include institutional ownership structures and site-specific matters.
• Conducts more in-debth analysis and structuring process for complex individual properties or a portfolio.
• Develops narrative for submission to Credit and agencies with qualitative and quantitative analysis at a more senior level, including the structure of the transaction, sponsorship behind the deal, financial statements, real estate schedules, expense statements, market information, creditworthiness and any deviations from underwriting guidelines
• Drafts, reviews and analyzes complex term sheets and applications for potential transactions.

Senior Production Analyst

Financial Crime

• Perform qualitative and quantitative assessments of all aspects of models including data quality and integrity, theoretical assumptions and methodologies, and performance testing
• assess conceptual soundness and performance of models based on detailed model documentation and testing results
• perform independent testing of model assumptions
• use quantitative tools and techniques to measure and analyze model risks
• evaluate identified model risks and reach conclusions on strengths and limitations of the model
• conduct on-going communication with model stakeholders such as developers, owners and reviewers
• prepare detailed validation reports on quantitative models/tools for internal/external communications and/or regulatory compliance

Quantitative Analytics Consultant – Anti Money Laundering, Fraud Model Validation

Data Scientist

• Manage data product delivery for retail banking portfolios in a matrixed organization by aligning technology and business teams toward shared goals
• Design reusable and AI-ready data products aligned to the organizational structure of retail-banking portfolios and associated process families
• Develop highly interoperable data-engineering artifacts that span retail-banking portfolios across complex data types and hybrid platforms
• Create easily accessible and shareable data analytics work products for retail-banking portfolios that enable self-service, citizenship development and agentic digital experience
• Establish and maintain policies and procedures for planning, designing and maintaining an information bank to ensure that data services are delivered in a high-quality and profitable manner
• Provide senior leadership, direction and methodology for analysis, structure and storage of critical organizational data
• Oversee the integrity and maintenance of organizational data
• Monitor and review major organizational activities and goals to ensure important data needs are anticipated, and met
• Review and recommend policies and procedures for collecting and managing organization data

Senior Data Manager – Data Product Organization

Customer Support

• handle customer inquiries such as filing disputes and assisting with online banking questions
• transition service conversations to present sales opportunities
• deliver CARES model to customers and service partners
• investigate and respond to customer service and sales inquiries regarding products and services
• resolve customer service inquiries and issues
• maintain customer satisfaction by adhering to PNC's core values
• document customer interactions and complete service requests

Sales and Service Representative

• Define and implement application architectures using microservices, MVC, and CQRS patterns to ensure scalability, maintainability, and performance.
• Serve as a subject matter expert, mentoring development teams on best practices, design principles, and emerging technologies.
• Design, develop, and deploy software solutions using PNC’s technology stack and CI/CD standards.
• Participate fully in Agile ceremonies and collaborate as an integral member of the development team.
• Implement enhancements, reports, and data extracts required by regulatory bodies.
• Build new technology capabilities to support Capital Markets Fixed Income operations.
• Ensure adherence to SOLID principles, maintain high code quality, and perform thorough unit testing.
• Collaborate with cross-functional teams to deliver scalable and secure solutions.