Risk

• Responsible for the establishment and oversight of Line of Business risk strategies and program execution
• Serves as a senior risk advocate for the risk management program, process owner and/or regulatory relationship liaison
• Establishes the line of business risk management strategies and programs, maintains and enhances existing programs to support the business(es) in managing risk while meeting business and regulatory expectations
• Oversees the timely and proper execution of the risk management program within and/or across the lines of business
• Owns process and/or regulatory relationship liaison
• Provides risk expertise while working with the businesses and other risk partners (e.g., Compliance, Credit, Legal, Audit)
• Monitors changes in internal and external factors and identifies emerging risks
• Leads and engages cross functional teams and develops internal capabilities

Technology Risk Expert

Brand Manager

• Lead brand building efforts with emphasis on the U.S. Hispanic segment
• Shape and execute long term brand strategy
• Develop marketing campaigns for PNC’s growth agenda
• Manage a bilingual team and agency relationships
• Track brand KPIs and performance stories for executives

Senior Manager, Multicultural Brand Marketing – Bilingual (English / Spanish)

Account Manager

• Handles relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals.
• Typically works with clients with basic levels of risk and complexity of needs.
• Generally works with higher degree of supervision.
• With direction, acquires and/or expands and retains client relationships to generate revenue and deepen share of wallet.
• Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services.
• Manages risk/return and drives quality for new and/or existing clients.
• Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.
• Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being.
• Focuses on increasing client engagement and loyalty.
• Builds an effective network of internal and external relationships, such as community and industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience.
• Focuses on bringing entire bank to the client by presenting the full range of PNC's products and services.
• Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.
• As defined with the business, demonstrates ability to analyze, evaluate and mitigate credit risk by utilizing knowledge of credit fundamentals and internal credit policies.

Relationship Manager I – Business Banking

Financial Planning and Analysis

• Consults on investment and insurance strategies, as well as the development of financial plans for clients
• Grows and retains an investment and insurance book of business
• Owns the client experience, efficiently handling sales and service, identifying sales and/or executing opportunities and making referrals to internal business partners as appropriate
• Acquires, expands and maintains client relationships through business development and client networking
• Grows client loyalty and share of wallet through an exceptional client experience
• Applies product and procedural knowledge to solve client problems appropriately and efficiently
• Develops and implements investment and insurance strategies for clients
• Determines the best products to support such strategies
• Presents sound financial recommendations and guidance to clients
• Establishes individual financial plans based on client financial needs and objectives
• Monitors financial plans and recommends changes as needed
• Actively and regularly coaches and educates branch staff and internal business partners to identify investment opportunities
• Drives investment education and visibility among branch staff
• In partnership with branch manager and/or investment sales associate, leads the branch team on actions to achieve investment results
• Shows urgency with activities and leads by example
• Has regular and effective communication with internal and external partners to build strong relationships that drive referral activity
• Regularly meets with branch manager and other internal business partners to communicate and review business results and pipeline management
• Meets service level agreements on lead and referral follow up
• Adheres to all applicable laws, regulations, policies and guidelines

Financial Advisor

Project Manager

• Lead end-to-end execution of retail product development initiatives, from ideation through launch and post-release support
• Partner with stakeholders and business partners to deliver high-quality retail solutions
• Ensure alignment of project objectives with business goals and customer experience strategies
• Manage multiple complex projects simultaneously with competing priorities
• Drive Agile/Scrum best practices across project teams
• Facilitate key ceremonies including sprint planning, stand-ups, reviews, and retrospectives
• Collaborate with Product Owners to maintain and prioritize product backlogs
• Provide leadership and guidance to project teams, influencing without direct authority
• Mentor junior project managers and team members to build organizational capability
• Serve as a trusted advisor and escalation point for stakeholders
• Develop and manage project budgets, forecasts, and financial tracking
• Ensure optimal allocation of resources to maximize ROI
• Monitor project financial performance, identifying risks and opportunities
• Partner with finance teams to ensure accurate reporting and cost control
• Navigate shifting business priorities and evolving retail market demands
• Proactively identify risks and implement mitigation strategies
• Drive change management initiatives to support new product implementations
• Maintain flexibility in approach while ensuring consistent delivery outcomes

Project Manager III – Retail

• Design, build, and enhance a data quality platform to support Technology-wide data needs
• Define, implement, and maintain enterprise data governance frameworks, policies, standards, and procedures.
• Partner with business and technology teams to align data governance practices with business objectives.
• Develop, implement, and maintain data quality rules across multiple data sources
• Write and optimize complex SQL queries to support data validation and analysis
• Partner with technology teams and subject matter experts to define authoritative data sources
• Contribute to and influence Technology’s broader data strategy
• Support data pipeline development and tool integrations
• Identify and help decommission non-authoritative or duplicative data sources
• Improve data efficiency, scalability, and usability across the organization
• Create clear, insightful data visualizations to communicate findings and trends
• Collaborate within a Sub-Domain ownership model, partnering with SMEs across Technology

Data Expert – Data Governance

Full-stack Engineer

• Design, implement, and enhance platform capabilities across Linux and Windows Server environments
• Develop and maintain automation solutions using PowerShell and Python
• Lead efforts in Drift Management, including identification, analysis, and remediation of configuration inconsistencies across environments
• Provide technical leadership and mentoring to junior team members
• Partner with engineering, SRE, and platform teams to improve system design, observability, and performance
• Establish and promote standards, best practices, and configuration management processes
• Support system optimization, configuration management, and platform upgrades
• Create and maintain technical documentation, runbooks, and architectural guidance

Principal Software Engineer

Solutions Engineer

• Partner closely with Risk Management product owners, business leaders, and technology teams to analyze complex business and regulatory needs and translate them into implementable solutions.
• Create solution architectures that follow PNC’s Enterprise Architecture standards while staying practical and focused on delivery.
• Serve as a technical bridge between Risk Management, Enterprise Architecture, and Engineering teams to ensure solutions are scalable, secure, and operable.
• Contribute directly to solution delivery by producing and reviewing: o Logical and physical architecture diagrams o Application and integration blueprints o Sequence and context diagrams o Logical data models and reporting frameworks o Business capability maps and target-state process models.
• Take an active role in developing and engaging with practical proof-of-concept projects that incorporate innovative or recently introduced technologies, ensuring design choices are effectively validated.
• Drive modernization of the Risk Technology ecosystem, with particular focus on data platforms, analytics, and distributed systems.
• Provide practical guidance to engineering teams through design reviews, trade-off analysis, and implementation support.
• Maintain a delivery mindset by helping estimate outcomes, manage technical risk, and support roadmap development tied to measurable business value.

Senior Solution Architect – Risk Technology

QA Engineer

• brings strategic direction to testing and acts as the subject matter expert for both the quality discipline and a line of business domain(s)
• Leads the review of testing artifacts throughout the product life-cycle to ensure appropriate sign off and prioritization of testing work
• Including coordinating test strategy, scripting and defect resolution
• Including ensuring early engagement with internal partners and proactive planning to ensure quality is a core area of focus early in the product lifecycle
• Take accountability for quality standards in the development, implementation and upkeep test scripts and opportunities for automation of testing products
• Developing meaningful management metrics that help to gauge project health
• Identify trends and opportunities for continuous improvement in product release.

Quality Assurance Lead – Data and Automation, Enterprise Data Analytics, SQL, HQL, Python, AWS, JIRA, ETL

Systems Engineer

• Act as a technical liaison between business partners, product owners, developers, and QA teams
• Elicit, analyze, and document business and system requirements
• Create and write clear user stories, acceptance criteria, and supporting documentation
• Collaborate closely with QA and development teams
• Support testing activities by validating requirements and reviewing test scenarios
• Communicate effectively with stakeholders at varying levels of technical expertise

Senior Business Systems Analyst

Analyst

• Provide financial and regulatory reporting and analyses
• Run complex business performance, risk, and operational analytics
• Develop analytical methods/models to assess market, credit, and/or operational risk
• Analyze large datasets to improve risk-adjusted returns
• Develop and implement business strategies to improve lending decisions
• Manage engagements with information suppliers to ensure solutions fit for purpose
• Collaborate with business and risk partners to establish credit risk appetite
• Design/enhance standard reporting for product/portfolio reviews

Portfolio Analytics, Strategy Analyst – Fraud Analytics, Reporting

• Lead the design, development, and implementation of high‑quality software solutions supporting payment processing, merchant onboarding, settlement, and related financial workflows.
• Architect scalable, secure, and maintainable systems using modern engineering practices and tools.
• Propose innovative solutions to complex business challenges and drive consensus across product, engineering, and business teams.
• Identify risks and technical constraints early in the project lifecycle and provide mitigation strategies.
• Write clean, efficient, and robust code across the full stack.
• Perform code reviews to maintain code quality, best practices, and consistency.
• Conduct unit, integration, and performance testing to ensure system reliability and performance.
• Maintain comprehensive technical documentation throughout the development lifecycle.
• Lead, mentor, and coach a team of software developers to foster professional development and skill growth.
• Support team members through technical guidance, problem‑solving, and architecture reviews.
• Build strong working relationships across engineering, QA, product, and customer‑facing teams to ensure technical alignment and smooth project delivery.
• Own the technical delivery of large‑scale, high‑visibility projects and end‑to‑end product modules.
• Deliver accurate time and resource estimates for major development efforts.
• Ensure solutions meet business requirements, quality standards, and compliance expectations typical of the payments industry.
• Champion modern development methodologies (CI/CD, cloud architectures, automated testing, containerization, etc.).

Lead Software Engineer

• Consults on investment and insurance strategies, as well as the development of financial plans for clients
• Grows and retains an investment and insurance book of business
• Owns the client experience, efficiently handling sales and service
• Identifies sales and/or executing opportunities and making referrals to internal business partners as appropriate
• Acquires, expands and maintains client relationships through branch business development and outbound calling
• Grows client loyalty and share of wallet through an exceptional client experience
• Applies product and procedural knowledge to solve client problems appropriately and efficiently
• Develops and implements investment and insurance strategies for clients
• Determines the best products to support such strategies
• Presents sound financial recommendations and guidance to clients
• Establishes individual financial plans based on client financial needs and objectives
• Monitors financial plans and recommends changes as needed
• Actively and regularly coaches and educates branch staff and internal business partners to identify investment opportunities
• Drives investment education and visibility among branch staff
• In partnership with branch manager and/or investment sales associate, leads the branch team on actions to achieve investment results
• Shows urgency with activities and leads by example
• Has regular and effective communication with internal and external partners to build strong relationships that drive referral activity
• Regularly meets with branch manager and other internal business partners to communicate and review business results and pipeline management
• Meets service level agreements on lead and referral follow up
• Adheres to all applicable laws, regulations, policies and guidelines

Financial Solutions Advisor

Engineering Manager

• Manage development projects, development teams and application support functions
• Oversee multiple application programming and analysis projects
• Monitor and maintain adherence and compliance to quality standards
• Maximize staff contribution through professional growth and development
• Analyze applications to ensure that all systems meet business needs and specifications
• Customer Focused
• Managing Risk
• Include Intentionally
• Live the Values
• Enable Change
• Achieve Results
• Develop the Best

Software Engineering Manager – Data & Automation, Enterprise Data Warehouse

• Handles relationship management activities with new and/or existing clients
• grow sales, revenue and market share
• Typically works with clients with basic levels of risk and complexity of needs
• With direction, acquires and/or expands and retains client relationships to generate revenue
• Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services
• Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks
• Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs
• Builds an effective network of internal and external relationships,
• Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities