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PNC

Senior Business Systems Analyst

PNC

Senior Business Systems Analyst supporting technology delivery by translating business needs into actionable requirements. Collaborating between business stakeholders and technical teams at PNC's Lending Technology organization.

Posted 6/10/2026full-timeDallas • Pennsylvania, Texas • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact
  • Act as a technical liaison between business partners, product owners, developers, and QA teams
  • Elicit, analyze, and document business and system requirements
  • Create and write clear user stories, acceptance criteria, and supporting documentation
  • Collaborate closely with QA and development teams
  • Support testing activities by validating requirements and reviewing test scenarios
  • Communicate effectively with stakeholders at varying levels of technical expertise

Requirements

What you’ll need
  • 2+ years of relevant professional experience
  • Strong technical aptitude
  • Strong experience with REST APIs and JSON payload analysis
  • Experience reviewing and authoring API specifications using Swagger
  • Proven data mapping and data transformation experience
  • Ability to understand and document complex system ‑ to ‑ system integrations
  • Ability to create and maintain end-to-end process flows and orchestration diagrams
  • Solid understanding of testing concepts
  • Proven experience creating and writing user stories and functional requirements
  • Experience serving as a technical liaison between business and technology teams
  • Bachelor's degree or equivalent

Benefits

Comp & perks
  • medical/prescription drug coverage (with a Health Savings Account feature)
  • dental and vision options
  • employee and spouse/child life insurance
  • short and long-term disability protection
  • 401(k) with PNC match
  • pension and stock purchase plans
  • dependent care reimbursement account
  • back-up child/elder care
  • adoption, surrogacy, and doula reimbursement
  • educational assistance, including select programs fully paid
  • a robust wellness program with financial incentives
  • maternity and/or parental leave
  • up to 11 paid holidays each year
  • 9 occasional absence days each year, unless otherwise required by law
  • between 15 to 25 vacation days each year, depending on career level; and years of service

ATS Keywords

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Hard Skills & Tools
REST APIsJSON payload analysisAPI specificationsSwaggerdata mappingdata transformationsystem integrationsprocess flowsorchestration diagramsuser stories
Soft Skills
technical aptitudecommunicationcollaborationstakeholder engagementdocumentation
Certifications
Bachelor's degree