Relationship Manager I – Business Banking

PNC

Relationship Manager handling new and existing clients for PNC's Business Banking. Growing sales, revenue, and market share while managing risk and building relationships.

Posted 6/10/2026full-timeWest Caldwell • New Jersey • 🇺🇸 United StatesMid-LevelSenior💰 $71,500 - $127,400 per yearWebsite

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Financial AnalysisCredit ProcessesCredit ProductsSales OpportunitiesRisk ManagementNegotiationDocumentationClient EngagementCustomer Experience ManagementDecision Making

Soft Skills

Client Relationship BuildingEffective CommunicationsBusiness AcumenCritical ThinkingProspectingSellingTech SavvyClient LoyaltyNetworkingRelationship Management

Tools & Technologies

Sales ToolsReporting Tools

Industry Keywords

Book Of BusinessClient RelationshipsRisk TypesRegulatory RiskReputational RiskOperational RiskCredit RiskMarket ShareRevenue GrowthClient Experience

About the role

Key responsibilities & impact

Handles relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals.
Typically works with clients with basic levels of risk and complexity of needs.
Generally works with higher degree of supervision.
With direction, acquires and/or expands and retains client relationships to generate revenue and deepen share of wallet.
Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services.
Manages risk/return and drives quality for new and/or existing clients.
Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.
Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being.
Focuses on increasing client engagement and loyalty.
Builds an effective network of internal and external relationships, such as community and industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience.
Focuses on bringing entire bank to the client by presenting the full range of PNC's products and services.
Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.
As defined with the business, demonstrates ability to analyze, evaluate and mitigate credit risk by utilizing knowledge of credit fundamentals and internal credit policies.

Requirements

What you’ll need

3+ years of relevant / direct industry experience
Preferred Skills: Book Of Business, Client Relationship Building, Credit Processes, Credit Products, Customer Engagement, Decision Making, Financial Analysis, Identifying Sales Opportunities
Competencies: Business Acumen, Client Relationship Management, Customer Experience Management, Decision Making and Critical Thinking, Effective Communications, Prospecting, Selling, Tech Savvy
Bachelor's
Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Benefits

Comp & perks

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service