General Counsel

• Performs significant and complex legal work while regularly interacting with management.
• Oversees legal research, analysis, consultation, and documentation within a framework of legal compliance and risk management.
• Responsible for managing the expense for outside counsel relationships, provides strategic direction on when to leverage outside counsel.
• Works with outside counsel combining their advice with analysis and feedback from internal stakeholders to provide practical guidance.
• Networks with outside organizations to advance legal interests and legal health of the corporation and its industry.

Senior Counsel, Asset Management

Learning and Development

• Consult, recommend, design and/or develop learning solutions that fulfill business objectives and achieve return on investment
• Curate and/or develop learning solutions to enhance the experience of our learners by applying a holistic, cross-functional lens to all projects
• Incorporate innovation into the design and development of learning deliverables by pursuing current trends and applying a growth mindset
• Collaborate effectively with peers, subject matter experts, and vendors to drive successful learning projects from beginning to end
• Assist and lead multiple projects and priorities simultaneously in a fast-paced environment

Learning & Talent Development Specialist – Instructional Design

Architect

• Provides subject matter expertise for enterprise architecture, enterprise architecture teams, and clients.
• Guides on enterprise architecture projects and business relationship management.
• Creates strategic roadmaps for transitioning to target enterprise future state, in alignment with business and technology goals while analyzing client requirements and collaborating with R&D divisions to provide ongoing support.
• Leads in the implementation of enterprise architecture strategies and best practices to support business objectives, while focusing on enterprise standards, processes, and methodologies.
• Provides guidance to enterprise architects on defining technical service capabilities, design attributes, draft enterprise profiles and segment architecture; controls risks and solves complex issues related to enterprise architecture.
• Maintains relationships with stakeholders, addresses stakeholder requirements and provides clients consultations to shape the future success of enterprise architecture while also mitigating risk.
• Provides enterprise architecture support by directing teams in baseline, target and roadmap development, transition planning, system and security management and segment architecture.

Senior Enterprise Application Architect

Financial Planning and Analysis

• Lead end-to-end annual planning for the function, including timeline orchestration, intake, prioritization support, consolidation of inputs, validation, and executive readouts.
• Drive continuous planning (monthly/quarterly reforecasts, plan variance reviews, scenario planning), ensuring decisions are anchored in current data and delivery realities.
• Design, build, and maintain executive-grade dashboards that provide a single source of truth across planning, spend, forecasting, delivery performance, and value outcomes using Power BI.
• Build and manage Power Apps / Power Platform solutions to streamline planning intake, approvals, workflow tracking, and data quality controls—reducing manual reporting effort and cycle time.
• Track performance against plan, surfacing trends, gaps, and drivers with clear recommendations.
• Influence cross-functional partners without authority by setting standards, aligning on definitions, and driving adoption of common planning and reporting routines.

Senior Business Experience Planning & Administration Advisor – IT Financial Analyst

• Consults on investment and insurance strategies, as well as the development of financial plans for clients.
• Grows and retains an investment and insurance book of business.
• Owns the client experience, efficiently handling sales and service, identifying sales and/or executing opportunities and making referrals to internal business partners as appropriate.
• Acquires, expands and maintains client relationships through business development and client networking.
• Grows client loyalty and share of wallet through an exceptional client experience.
• Applies product and procedural knowledge to solve client problems appropriately and efficiently.
• Develops and implements investment and insurance strategies for clients.
• Determines the best products to support such strategies.
• Presents sound financial recommendations and guidance to clients.
• Establishes individual financial plans based on client financial needs and objectives.
• Monitors financial plans and recommends changes as needed.
• Actively and regularly coaches and educates branch staff and internal business partners to identify investment opportunities.
• Drives investment education and visibility among branch staff.
• In partnership with branch manager and/or investment sales associate, leads the branch team on actions to achieve investment results.
• Shows urgency with activities and leads by example.

Financial Advisor

QA Engineer

• Leads the strategic implementation of all QA activities and processes for major or multiple software products or systems
• Ensures that the performance and quality products are in line with best practice
• Evaluates emerging trends for potential implementation
• Champions quality and drives increased efficiency and effectiveness related to how we delivery testing
• Partners with peers to ensure that the software development standards and practices related to quality are ingrained in any and all software design and development
• Partner internally with testing teams and with partners to solve problems and improve processes
• Escalates concerns and potential solutions to senior management as appropriate
• Interpret testing results with both a business and technical lens to make a final implementation recommendation
• Reports to senior management on the results of software testing prior to implementation

Quality Assurance Director

Account Manager

• Coordinates relationship management activities with new and/or existing clients in a book of business to grow sales, revenue and market share with relevant sales goals.
• Typically works with clients with moderate levels of risk and complexity of needs.
• Generally works with a moderate degree of supervision.
• Works within stated guidelines to acquire and/or expand and retain client relationships to generate revenue and deepen share of wallet.
• Handles the origination, financial analysis, negotiation and documentation of credit and non-credit products and services.
• Manages risk/return and drives quality for new and/or existing clients.
• Actively identifies and mitigates different types of risk, such as regulatory, reputational, operational and credit risks.
• Focuses on client opportunities by providing ideas and insights based on an understanding of the client's needs and their financial well-being.
• Focuses on increasing client engagement and loyalty.
• Manages effective network of internal and external relationships, such as community or industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience.
• Focuses on bringing entire bank to the client by presenting the full range of PNC's products and services.
• Leverages reporting and sales tools to proactively identify and successfully convert sales opportunities.
• As defined with the business, demonstrates ability to analyze, evaluate and mitigate credit risk for more complex credit requests by utilizing knowledge of advanced credit fundamentals and internal credit policies.

Relationship Manager II – Business Banking

Business Development Rep

• Focuses on acquiring new clients across financial wellness solutions.
• Emphasis is on growing sales, revenue and market share with relevant sales goals.
• Acquires and/or expands and retains client relationships to generate revenue and deepen share of wallet.
• Handles the origination, financial analysis, negotiation and documentation of non-credit products and services.
• Manages risk/return and drives quality for new and/or existing clients.
• Identifies and mitigates different types of risk, such as regulatory, reputational, and operational risks.
• Builds an effective network of internal and external relationships, such as community and industry relationships, to actively acquire new clients and/or expand existing clients and enhance the client experience.
• Presents the full range of PNC's products and services.
• Demonstrates ability to analyze, evaluate and inform on financial wellness solutions product knowledge, industry benchmarking, and solution positioning.

Business Development Manager – Financial Wellness Solutions

Support Engineer

• Applies specialty product knowledge to the day-to-day servicing of a portfolio of commercial real estate loans
• Supports the day-to-day servicing of a portfolio of commercial real estate loans, ensuring compliance with loan document, accurate processing of transactions and timely reporting to stakeholders
• Analyzes and interprets complex loan agreements to accurately apply loan terms in loan servicing activities
• Resolves non-compliant issues through written and verbal communication with both internal and external parties
• Reviews and processes loan payments, escrows and reserve account disbursements
• Assists in the preparation of periodic reporting including investor, internal and regulatory reports
• Performs covenant compliance testing
• Maintains accurate and up-to-date loan servicing records in the servicing system
• Supports the onboarding of new loans and the transition of paid-off or transferred loans
• Supports tax and insurance administration
• Performs collection activities on delinquent accounts
• Reviews reports to identify exceptions, ensure quality and contribute to risk mitigation efforts
• Serves as a subject matter resource and may provide specialty product training

Senior Loan Support Analyst – Agency and GSE Servicing

Operations

• Executes operating plan and communicates strategic direction to operations team.
• Responsible for one or more functions across one or more sites.
• Manages supervisors and/or individual contributors.
• Manages and is responsible for achieving desired business results.
• Acts as a point of escalation and resolves exceptions.
• May process and/or reconcile transactions of varying risk and financial value in accordance with established policies and procedures.
• Partners internally to resolve escalations and provide guidance.
• Interacts with external customers and/or third parties in completing transactions or resolving escalated issues.
• Provides coaching and development to team members.
• Leads staff meetings, communicates the strategic direction and translates into tactical operating plans.
• Provides consultation and advice to service partners and customers.
• Identifies, influences, and implements process improvement initiatives and serves as a representative for the operations group on projects.
• Develops and/or approves standard operating procedures as appropriate.
• Recommends policy improvements.
• Reviews transaction and/or reports to identify exceptions, monitor quality and ensure compliance.
• Manages and is accountable for risk mitigation and business resiliency activities.
• Verifies completeness and accuracy of procedures.

Operations Manager – Insurance

• assist in servicing CMBS loans
• identifying and contacting authorized party to complete Borrower Admin registration for CRE Insight access
• processing borrower requests via phone, email, and CRE Insight portal
• researching and processing incoming and aged funds
• monitoring delinquencies and performing collection activities
• reviewing and processing borrower requested late charge waivers
• completing address changes, audit confirmations, and rate caps reviews
• communicating and collaborating with Functional Departments to aid borrowers with any potential questions or issues that may arise
• analyze and interpret complex loan agreements to accurately apply loan terms in loan servicing activities
• maintain accurate and up-to-date loan servicing records in the servicing system

Senior Loan Support Analyst – Commercial Mortgage Backed Securities (CMBS) Servicing

Consultant

• As a Loan Support Consultant within Special Servicing, you serve as the primary liaison for coordinating requests from external parties regarding defaulted loans.
• Your responsibilities include reviewing and processing complex Commercial Real Estate (CRE) servicing requests—such as payments, disbursements, and other related activities—while ensuring full compliance with regulatory requirements.
• You play a critical role in mitigating risk, resolving payment discrepancies, and addressing various loan servicing inquiries.
• Additionally, you maintain accurate loan records, execute loan maintenance transactions, and contribute to the preparation of management reports.
• Your role also involves supporting special projects focused on process improvement and enhancing departmental efficiency.

Loan Support Consultant – Special Servicing

Sales

• Provides sales, service and execution support for new and ongoing client relationships
• Gathers required documentation
• Prepares, reviews and verifies documents and relevant information for accuracy
• Performs common processing and ensures compliance with standard regulations and processes
• May administer implementation plans
• Acts as a point of contact for clients, client teams or service partners
• Initiates, updates and verifies client, account, or transaction details in relevant systems/applications
• Provides reports as needed
• May perform general administrative support

Sales Assistant

Full-stack Engineer

• Architect and evolve GenAI solutions with a focus on RAG, agentic workflows, and AI-driven automation
• Lead design decisions to ensure scalability, resiliency, security, and performance
• Define and implement reference architectures and reusable frameworks
• Drive full lifecycle delivery, including design, development, deployment, and production support
• Build and optimize AI-driven automation workflows and document processing pipelines
• Ensure solutions meet enterprise governance and Responsible AI standards
• Establish best practices across code quality, testing, CI/CD, observability, and security
• Drive platform engineering standards for LLM, RAG, and agent-based systems at scale
• Identify and mitigate technical debt, risks, and performance bottlenecks
• Partner with product, architecture, business, risk, and security teams
• Translate complex business needs into scalable technical solutions
• Present architecture strategies and trade-offs to senior leadership and executives
• Mentor engineers across teams on architecture, design, and coding practices
• Support career growth and promote a culture of engineering excellence

Principal Software Engineer – Intelligent Automations

• Consults on investment and insurance strategies, as well as the development of financial plans for clients.
• Grows and retains an investment and insurance book of business.
• Owns the client experience, efficiently handling sales and service.
• Identifying sales and/or executing opportunities and making referrals to internal business partners as appropriate.
• Acquires, expands and maintains client relationships through business development and client networking.
• Grows client loyalty and share of wallet through an exceptional client experience.
• Applies product and procedural knowledge to solve client problems appropriately and efficiently.
• Develops and implements investment and insurance strategies for clients.
• Establishes individual financial plans based on client financial needs and objectives.
• Monitors financial plans and recommends changes as needed.
• Actively and regularly coaches and educates branch staff and internal business partners to identify investment opportunities.
• Drives investment education and visibility among branch staff.
• In partnership with branch manager and/or investment sales associate, leads the branch team on actions to achieve investment results.
• Shows urgency with activities and leads by example.