Quality Assurance Director

PNC

Quality Assurance Director overseeing strategic implementation of QA processes for software products at PNC. Collaborating with teams to enhance quality standards and practices in software development.

Posted 6/11/2026full-timeDowners Grove • Illinois, Texas • 🇺🇸 United StatesLead💰 $100,100 - $223,080 per yearWebsite

About the role

Key responsibilities & impact

Leads the strategic implementation of all QA activities and processes for major or multiple software products or systems
Ensures that the performance and quality products are in line with best practice
Evaluates emerging trends for potential implementation
Champions quality and drives increased efficiency and effectiveness related to how we delivery testing
Partners with peers to ensure that the software development standards and practices related to quality are ingrained in any and all software design and development
Partner internally with testing teams and with partners to solve problems and improve processes
Escalates concerns and potential solutions to senior management as appropriate
Interpret testing results with both a business and technical lens to make a final implementation recommendation
Reports to senior management on the results of software testing prior to implementation

Requirements

What you’ll need

Analytical Thinking
Controls Testing
Corporate Governance
Quality Assurance (QA)
Quality Support
Software Testing
Test Case Development
Usability Testing
Roles at this level typically require a university / college degree
Higher level education such as a Masters degree, PhD, or certifications is desirable
Industry-relevant experience is typically 8+ years
At least 5 years of prior management experience is typically required
Proven leadership experience with a moderate to large scope of responsibility is required
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered

Benefits

Comp & perks

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Quality Assurance (QA)Software TestingTest Case DevelopmentUsability TestingControls Testing

Soft Skills

Analytical ThinkingLeadershipProblem SolvingCommunicationCollaboration

Certifications

University/College DegreeMasters DegreePhDJob Specific Certification