Persona

Operations

• Design, build, and maintain incentive pay models for Sales and Post-Sales teams
• Own recurring comp review cycles end-to-end
• Coordinate with and manage our external comp consultant
• Serve as the go-to for inbound questions about pay, attainment, and plan mechanics
• Oversee project timelines and deliverables for external partners

Operations Analyst

Full-stack Engineer

• Own edge networking configuration: routing, WAF policy, rate limiting, certificate management
• Evolve the ingress layer so inbound traffic is reliable, observable, and self-service
• Manage DNS across internal clusters and external zones
• Build network-layer observability: latency, error rates, routing visibility
• Support Persona's regional expansion by extending networking into new geographies
• Help define the team's practices and technical standards.

Software Engineer, Edge

Security Engineer

• Drive the full vulnerability lifecycle and how Persona responds to external threats.
• Design and build autonomous systems and AI tooling that scale security across every team and product
• Partner with product engineers to shape how new features and systems get built securely
• Shape Persona's presence in the security research community — running the bug bounty program that powers it

Senior Product Security Engineer

Product Security Engineer

Product Designer

• Lead the design process from ideation to execution, ensuring that our data products are user-friendly and visually compelling.
• Work closely with product managers, engineers, and other stakeholders to align on product vision and deliver seamless user experiences.
• Conduct user research and usability testing to gather insights that inform design decisions, ensuring that our solutions meet the needs of builders.
• Create innovative ways to visualize complex data sets, making them easier to understand and interact with for our users.
• Develop prototypes and iterate on designs based on feedback and testing, maintaining a user-centered approach throughout the design process.
• Apply analytical systems thinking to tackle product complexity and contribute to the overall product strategy.

Product Designer, Data Products

Analyst

• Lead DSAR and individual rights request workflows end-to-end, including intake, identity verification, scoping, data collection, redaction and exemption analysis, response drafting, and deadline tracking
• Design, run, and continuously improve an efficient, auditable DSAR program that balances legal requirements, user expectations, operational constraints, and security
• Partner cross-functionally with Legal, Security, Engineering, Support, and Product to improve data mapping, retrieval processes, and tooling for privacy operations
• Build and maintain procedures, documentation, and metrics to support consistent execution and readiness for audits and reviews
• Train and support cross-functional partners on privacy operations processes and security, privacy, and compliance best practices

Privacy Analyst

Product Marketing

• Partner closely with leaders to understand business priorities and translate them into people strategies that drive performance and high engagement
• Serve as a trusted advisor to managers on performance management, employee relations, organizational design, and team effectiveness
• Coach managers to build strong teams, navigate difficult conversations, and lead through change with clarity and confidence
• Design and execute initiatives focused on talent development, organizational changes, and evolving policies, including clear communication and enablement
• Use people data and insights to identify trends, mitigate risk, and inform decision-making
• Partner cross-functionally with People Ops, Talent, Tech Ops, and Legal to deliver a consistent, compliant employee experience
• Act as a culture carrier, reinforcing Persona’s values and operating norms.

People Operations Business Partner – GTM

• Provide day-to-day support and work directly with team members to deliver impactful solutions
• Collaborate closely with product and engineering teams
• Understand and address complex business and technical challenges
• Develop expertise in Persona’s platform products and inform product roadmap

Field Product Engineer

Program Manager

• Manage brand design projects end-to-end — from scoping and planning through coordination, communication, and delivery — ensuring work stays on track and within scope
• Oversee engagements between internal teams and external agency partners, aligning on scope and budget, resourcing, feedback, and timelines to ensure successful delivery
• Clearly communicate project status, risks, tradeoffs, and dependencies to stakeholders and team members
• Support strong creative outcomes by helping maintain consistency and quality across design deliverables
• Partner closely with Head of Brand Design to assess team bandwidth and project assignments

Design Program Manager, Brand

Systems Engineer

• Own our macOS endpoint management program end-to-end — zero-touch provisioning, policy enforcement, and detection/remediation scripting via Jamf, Fleet, or equivalent
• Architect and ship automation across our identity and SaaS stack (Okta Workflows, APIs, Bash/Python scripting)
• Design and maintain scalable, policy-driven access controls and lifecycle automation across the organization
• Design, deploy, and manage IT-owned services in GCP using existing cloud foundations
• Administer and integrate our SaaS ecosystem — SSO (SAML/OAuth), configuration, lifecycle management, and license governance
• Act as an escalation point for complex systems issues
• Create documentation and runbooks that increase durability and reduce operational toil
• Mentor teammates and drive automation-first thinking across the IT function

• Build and expand the data platform using cutting edge technologies for the cloud data stack.
• Design and implement efficient data models to power analytics and core product workflows.
• Collaborate with stakeholders to translate business and product needs into product features.
• Identify new opportunities to use data in transformative ways across product, data science, and business teams.

Software Engineer, Data Infrastructure

• Partner with product teams on short-term, high-impact projects to solve performance and observability challenges
• Dive deep into major incidents to uncover architectural causes and drive systemic improvements
• Design, build, and promote reusable resilience patterns and tooling
• Own and advance our observability strategy
• Mentor and coach engineers across the organization
• Establish and drive a new Operational Excellence review process
• Define and measure SLOs for critical user journeys

Senior Software Engineer, Resilience

Procurement

• Build and maintain internal vendor tracking systems across all product and platform offerings
• Lead end-to-end procurement processes for a wide range of contracts — from niche data vendors to large-scale infrastructure projects
• Negotiate commercial and legal terms to secure favorable pricing, SLAs, and risk protections
• Partner with legal to drive contract review and manage redlines with vendors.
• Collaborate with Product and Engineering leads to understand technical requirements and long-term roadmap needs.
• Work closely with the Finance team to build annual budgets for third-party spend and track costs against forecasts.
• Provide visibility to budget owners on spend trends, renewal timelines, and savings opportunities.
• Own the renewal calendar, ensuring proactive negotiations and alignment with technical stakeholders well ahead of contract deadlines.
• Continuously evaluate vendor performance, pricing competitiveness, and opportunities to consolidate or optimize spend.
• Act as a primary point of contact for vendors and internal stakeholders
• Lead vendor calls and business reviews to ensure alignment on deliverables, service levels, and innovation opportunities.

Strategic Procurement Manager

• Partner with product teams on high-impact projects to solve performance challenges
• Dive deep into incidents to uncover architectural causes
• Design, build, and promote reusable resilience patterns and tooling
• Own and advance the observability strategy
• Mentor and coach engineers to raise technical bar
• Establish and drive a new Operational Excellence review process
• Help define and measure SLOs for critical user journeys

Software Engineer – Resilience

Accountant

• Own and manage general ledger accounting in NetSuite across multiple international entities, including oversight of key balance sheet accounts (cash, intercompany, accruals, payroll, taxes).
• Lead and execute the monthly close process, including journal entries, reconciliations, variance analysis, and financial consolidations.
• Oversee intercompany accounting activities, including billing, settlements, eliminations, and funding across entities.
• Manage multi-currency accounting and ensure compliance with US GAAP, including foreign currency remeasurement and translation.
• Support financial reporting and global tax compliance, partnering with external advisors on income tax, VAT/GST, and statutory filings.
• Collaborate cross-functionally (e.g., Payroll, People Ops) and support audits by preparing schedules, reconciliations, and required documentation.
• Drive process improvements by documenting, automating, and enhancing NetSuite workflows, internal controls, and supporting international expansion projects.