Persona

Product Designer

• Lead the design process from ideation to execution, ensuring that our data products are user-friendly and visually compelling.
• Work closely with product managers, engineers, and other stakeholders to align on product vision and deliver seamless user experiences.
• Conduct user research and usability testing to gather insights that inform design decisions, ensuring that our solutions meet the needs of builders.
• Create innovative ways to visualize complex data sets, making them easier to understand and interact with for our users.
• Develop prototypes and iterate on designs based on feedback and testing, maintaining a user-centered approach throughout the design process.
• Apply analytical systems thinking to tackle product complexity and contribute to the overall product strategy.

Product Designer, Data Products

Analyst

• Lead DSAR and individual rights request workflows end-to-end, including intake, identity verification, scoping, data collection, redaction and exemption analysis, response drafting, and deadline tracking
• Design, run, and continuously improve an efficient, auditable DSAR program that balances legal requirements, user expectations, operational constraints, and security
• Partner cross-functionally with Legal, Security, Engineering, Support, and Product to improve data mapping, retrieval processes, and tooling for privacy operations
• Build and maintain procedures, documentation, and metrics to support consistent execution and readiness for audits and reviews
• Train and support cross-functional partners on privacy operations processes and security, privacy, and compliance best practices

Privacy Analyst

Product Marketing

• Partner closely with leaders to understand business priorities and translate them into people strategies that drive performance and high engagement
• Serve as a trusted advisor to managers on performance management, employee relations, organizational design, and team effectiveness
• Coach managers to build strong teams, navigate difficult conversations, and lead through change with clarity and confidence
• Design and execute initiatives focused on talent development, organizational changes, and evolving policies, including clear communication and enablement
• Use people data and insights to identify trends, mitigate risk, and inform decision-making
• Partner cross-functionally with People Ops, Talent, Tech Ops, and Legal to deliver a consistent, compliant employee experience
• Act as a culture carrier, reinforcing Persona’s values and operating norms.

People Operations Business Partner – GTM

Full-stack Engineer

• Provide day-to-day support and work directly with team members to deliver impactful solutions
• Collaborate closely with product and engineering teams
• Understand and address complex business and technical challenges
• Develop expertise in Persona’s platform products and inform product roadmap

Field Product Engineer

Program Manager

• Manage brand design projects end-to-end — from scoping and planning through coordination, communication, and delivery — ensuring work stays on track and within scope
• Oversee engagements between internal teams and external agency partners, aligning on scope and budget, resourcing, feedback, and timelines to ensure successful delivery
• Clearly communicate project status, risks, tradeoffs, and dependencies to stakeholders and team members
• Support strong creative outcomes by helping maintain consistency and quality across design deliverables
• Partner closely with Head of Brand Design to assess team bandwidth and project assignments

Design Program Manager, Brand

Systems Engineer

• Own our macOS endpoint management program end-to-end — zero-touch provisioning, policy enforcement, and detection/remediation scripting via Jamf, Fleet, or equivalent
• Architect and ship automation across our identity and SaaS stack (Okta Workflows, APIs, Bash/Python scripting)
• Design and maintain scalable, policy-driven access controls and lifecycle automation across the organization
• Design, deploy, and manage IT-owned services in GCP using existing cloud foundations
• Administer and integrate our SaaS ecosystem — SSO (SAML/OAuth), configuration, lifecycle management, and license governance
• Act as an escalation point for complex systems issues
• Create documentation and runbooks that increase durability and reduce operational toil
• Mentor teammates and drive automation-first thinking across the IT function

• Build and expand the data platform using cutting edge technologies for the cloud data stack.
• Design and implement efficient data models to power analytics and core product workflows.
• Collaborate with stakeholders to translate business and product needs into product features.
• Identify new opportunities to use data in transformative ways across product, data science, and business teams.

Software Engineer, Data Infrastructure

• Partner with product teams on short-term, high-impact projects to solve performance and observability challenges
• Dive deep into major incidents to uncover architectural causes and drive systemic improvements
• Design, build, and promote reusable resilience patterns and tooling
• Own and advance our observability strategy
• Mentor and coach engineers across the organization
• Establish and drive a new Operational Excellence review process
• Define and measure SLOs for critical user journeys

Senior Software Engineer, Resilience

Procurement

• Build and maintain internal vendor tracking systems across all product and platform offerings
• Lead end-to-end procurement processes for a wide range of contracts — from niche data vendors to large-scale infrastructure projects
• Negotiate commercial and legal terms to secure favorable pricing, SLAs, and risk protections
• Partner with legal to drive contract review and manage redlines with vendors.
• Collaborate with Product and Engineering leads to understand technical requirements and long-term roadmap needs.
• Work closely with the Finance team to build annual budgets for third-party spend and track costs against forecasts.
• Provide visibility to budget owners on spend trends, renewal timelines, and savings opportunities.
• Own the renewal calendar, ensuring proactive negotiations and alignment with technical stakeholders well ahead of contract deadlines.
• Continuously evaluate vendor performance, pricing competitiveness, and opportunities to consolidate or optimize spend.
• Act as a primary point of contact for vendors and internal stakeholders
• Lead vendor calls and business reviews to ensure alignment on deliverables, service levels, and innovation opportunities.

Strategic Procurement Manager

• Partner with product teams on high-impact projects to solve performance challenges
• Dive deep into incidents to uncover architectural causes
• Design, build, and promote reusable resilience patterns and tooling
• Own and advance the observability strategy
• Mentor and coach engineers to raise technical bar
• Establish and drive a new Operational Excellence review process
• Help define and measure SLOs for critical user journeys

Software Engineer – Resilience

Security Engineer

• Support the implementation and monitoring of privacy and security controls across systems and processes
• Assist with security and privacy audits, assessments, and compliance initiatives
• Partner with Infrastructure, Security, Legal, and Engineering teams to operationalize privacy and compliance requirements
• Own pre sales security questionnaires and vendor assessments, collaborating closely with sales, post sales, and growth teams
• Work with external stakeholders and customers to address privacy and compliance inquiries and support related reviews or assessments
• Identify privacy risks, resolve complex issues, and improve policies, procedures, and documentation to strengthen operational processes

Security & Privacy Analyst

Revenue Operations

• Conduct quantitative analyses to identify trends, opportunities, and risks that inform GTM strategy and decision-making.
• Build and maintain reports and dashboards in Salesforce to track pipeline health, productivity, and performance metrics across the Strategic segment.
• Deliver clear, actionable insights to leadership to drive data-backed planning and execution.
• Partner with cross-functional teams to streamline and improve sales workflows, ensuring data integrity and operational efficiency.
• Manage and optimize sales development tools and oversee lead routing activity to maintain our high velocity of deal closes.
• Help document and refine best practices to scale repeatable, effective processes across the GTM org.
• Work closely with Sales, Finance, Marketing, and BI to ensure consistent definitions, data alignment, and operational execution.
• Support strategic initiatives that drive revenue growth and improve team productivity.
• Contribute to the annual planning and target-setting process through data analysis and insights.
• Be fluent in Salesforce - building reports, troubleshooting data discrepancies, and partnering with admins to drive automation.
• Support integrations and reporting workflows across Salesforce, Google Sheets, and BI tools (e.g., Sigma, Looker).
• Identify opportunities to enhance efficiency through better tooling and process automation.

Senior Revenue Operations Analyst

Sales Development Rep

• Identify high-potential businesses, verticals, and markets, and conduct outbound prospecting activities to generate leads for Persona
• Qualify prospects by understanding their needs, challenges, and fit with Persona’s products
• Engage with prospects through effective communication, delivering exceptional service, and build relationships to create interest and generate sales opportunities
• Collaborate with Account Executives to schedule meetings and hand off qualified leads for further sales engagement
• Research and stay up-to-date with industry trends, market conditions, and competitive landscape to effectively position our offerings
• Maintain accurate and detailed records of prospect interactions and update Salesforce
• Continuously improve product knowledge and sales skills through ongoing training and professional development

Sales Development Representative

• Research companies and industries to identify high-potential customers
• Support outbound prospecting through email and modern sales tools
• Learn how to qualify leads and help schedule meetings for Account Executives
• Maintain accurate and organized records in Salesforce
• Participate in training, mentorship, and shadowing to build sales and product knowledge

Sales Development Representative – Intern

Accountant

• Own and manage general ledger accounting in NetSuite across multiple international entities, including oversight of key balance sheet accounts (cash, intercompany, accruals, payroll, taxes).
• Lead and execute the monthly close process, including journal entries, reconciliations, variance analysis, and financial consolidations.
• Oversee intercompany accounting activities, including billing, settlements, eliminations, and funding across entities.
• Manage multi-currency accounting and ensure compliance with US GAAP, including foreign currency remeasurement and translation.
• Support financial reporting and global tax compliance, partnering with external advisors on income tax, VAT/GST, and statutory filings.
• Collaborate cross-functionally (e.g., Payroll, People Ops) and support audits by preparing schedules, reconciliations, and required documentation.
• Drive process improvements by documenting, automating, and enhancing NetSuite workflows, internal controls, and supporting international expansion projects.