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About the role
Key responsibilities & impact- Provide day-to-day support and work directly with team members to deliver impactful solutions
- Collaborate closely with product and engineering teams
- Understand and address complex business and technical challenges
- Develop expertise in Persona’s platform products and inform product roadmap
Requirements
What you’ll need- 1–3 years of experience in a technical role (e.g., Software Engineer, Solutions Engineer)
- Bachelor’s degree in a technical discipline or equivalent experience
- Curiosity and passion for learning
- Strong interpersonal skills for exceptional customer experiences
- Outstanding verbal and written communication skills
- Willingness to travel up to 15% of the time
Benefits
Comp & perks- medical, dental, and vision
- 3% 401(k) contribution
- unlimited PTO
- quarterly mental health days
- family planning benefits
- professional development stipend
- wellness benefits
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
interpersonal skillscustomer experienceverbal communicationwritten communicationcuriositypassion for learning
Certifications
Bachelor’s degree in a technical discipline