Pearson VUE

Customer Success Manager

• Evaluates customer needs while connecting them to appropriate Pearson solutions.
• Ensures successful customer onboarding, digital access setup, orientation of the user experience, and correct student usage of Pearson products.
• Responsible for driving instructor success with the necessary skills, information, and on-going training and assistance.
• Utilizes reports and data to analyze, grow market share, and prioritize and make decisions impacting accounts in their territory.
• Thinks critically to adapt solutions to meet evolving customer strategy and specific territory requirements.
• Collaborates with internal stake holders (Services, Marketing, and Account Management) to monitor sales growth and scale quality assurance.
• Demonstrates a commitment to lifelong teaching and learning while supporting diversity, equity, and inclusion.

Enterprise Customer Success, Online Adult & Career Education

Client Partner

• Drive revenue growth in current and future business models; ensure the creation and execution of effective sales plans that deliver customer value, learner progression and business growth,
• Develop political maps and deep understanding of customer critical success factors such that they become an integral consulting partner for the client C-suite as they seek to meet their internal goals.
• Work in close partnership with the Professional Services Team to continuously use qualitative and quantitative decision criteria to evaluate the viability of each enterprise level opportunity and make collaborative decisions to pursue only those that fit the mission, purpose, feasibility and profitability metrics.
• Effectively represent Pearson suite of enterprise level product and service capabilities and work with customers to co-create business solutions that will help them achieve their goals and drive revenue growth for Pearson.
• Stay current to communicate internally and externally on current key issues in the Higher Education sector, state-wide legislative issues and at each key institution they are partnered with within the territory.
• Demonstrate a commitment to lifelong teaching and learning while supporting diversity, equity, and inclusion.
• Ability to quickly engage with and understand departmental/divisional/executive positions, effectively communicate those to internal stakeholders and respectfully guide internal resources to obtain a positive result for the customer and revenue growth for Pearson.
• Provide executive sales leadership driving expansion of current accounts and generate net new business sales with the strategic development and implementation of district sales plans.
• Foster an environment to attract, engage, develop and retain best in class sales talent.
• Train teams on planning, territory management & selling skills and provide developmental coaching for all direct reports.
• Effectively represent Pearson suite of product and service options and work with sales teams to create solutions that will help them achieve their goals and drive revenue growth for Pearson.
• Build relationships at program level, aimed at account growth through programmatic solutions.
• Support Diversity, Equity and Inclusion (DEI) initiatives.

Client Partner – Online Adult & Career Education

Full-stack Engineer

• Own the architecture and long-term technical roadmap for major areas of our technology stack
• Lead and drive the design of complex, scalable systems that meet business needs today and tomorrow
• Reduce complexity — consistently find ways to get more done with less by simplifying services, processes, and codebases
• Mentor technical leads and senior engineers; multiply team effectiveness through cross-functional facilitation and inclusive decision-making
• Act as a technical evangelist — collaborate with executives and stakeholders to align technical and business strategies
• Drive innovation in cost-effectiveness, scalability, and engineering productivity across the division
• Proactively identify and mitigate technical debt; introduce improvements that raise the quality and velocity of the whole team

Senior Software Engineer

• Develop and integrate composition layer APIs using GraphQL and AWS AppSync.
• Work on Node.js modules to build the composition layer component.
• Optimize applications for performance, scalability, and user experience.
• Ensure best practices in CI/CD pipelines for continuous deployment and integration.
• Implement secure and scalable solutions leveraging AWS services.
• Maintain code quality using version control systems like Git.
• Troubleshoot and debug applications as needed.
• Work in an agile team environment and participate in code reviews.

Engineering Manager

• Lead and develop a high-performing team, fostering collaboration and skills growth across engineering, data science, and product innovation.
• Set and execute technical strategy, aligning innovation initiatives with business goals and product roadmaps.
• Oversee delivery of complex, cross-functional projects, ensuring quality, compliance, and measurable impact.
• Champion agile practices, maintain platform reliability, and drive continuous improvement in release cadence and defect reduction.

Head of Engineering

• Lead and execute the end-to-end onboarding process for new school districts, institutions, and enterprise clients managing judgement on scope, pace, and client readiness
• Serve as the primary post-sale point of contact, providing white-glove service and acting as the voice of the customer internally.
• Monitor and analyze usage patterns, satisfaction metrics, and engagement signals to identify risks and decide on intervention strategy.
• Maintain accurate, up-to-date records in CRM (OneCRM/Salesforce), including tasks, outreach, and customer context.

Customer Success Specialist

Producer

• Work collaboratively with a team of talented Content Developers to build exams.
• Create and maintain exam question databases.
• Prepare and facilitate content development meetings.
• Prepare exams for publication and coordinate examination translation projects.
• Manage a workstream of overlapping projects and complete tasks accurately and on time.
• Perform validations of computer-based examinations prior to publication.

Content Producer

Sales

• Sell effective and innovative digital, print, and service solutions to higher education institutions.
• Achieve or surpass territory sales targets by offering course-based solutions.
• Collaborate with specialists and account executives to implement solutions.
• Conduct impactful back-to-school campaigns.
• Track and forecast sales in our SalesForce.com database.

Sales Specialist, Dallas / Fort Worth

• Your primary responsibility is to sell effective and innovative digital, print, and service solutions.
• Achieving or surpassing territory sales targets.
• Collaborating with specialists and account executives to implement solutions.
• Conducting impactful back-to-school campaigns.
• Tracking and forecasting in our SalesForce.com database.

Sales Specialist

Affiliate Manager

• Lead the development of strategic frameworks, operating models, governance structures, and organizational clarity initiatives that enable scalable execution and improved business engagement across the Data organization.
• Establish and manage portfolio-level planning and execution processes across strategic Data initiatives, ensuring alignment on priorities, dependencies, risks, milestones, and measurable outcomes.
• Assess current operating practices and recommend improvements informed by industry benchmarks, modern delivery methodologies, and organizational transformation best practices.
• Establish governance structures, operating cadences, and decision-making frameworks that support scalable execution across Global Data initiatives.
• Partner with Global Data leadership to improve delivery maturity, execution predictability, and operational effectiveness as the organization evolves toward a product-oriented operating model.
• Drive portfolio-level visibility, accountability, and alignment across strategic initiatives, including priorities, dependencies, risks, and outcomes in partnership with the Data Program team and organizational leadership.
• Partner with Data Program to support execution across complex, cross-functional Data initiatives by establishing delivery structures, governance mechanisms, and operational rhythms that improve transparency, accountability, and predictability.
• Support definition of delivery governance standards, decision-making frameworks, escalation paths, and operating cadences that support scalable execution.
• Partner with leadership to evolve delivery and operational models that improve organizational effectiveness and execution maturity.

Principal Technology Business Partner

Content Creator

• Maintain existing and develop new curriculum in Social Studies for grades K–12
• Write, review, and revise curriculum and assessments to improve accuracy, alignment, and customer satisfaction
• Communicate effectively with content development team and product development members
• Contribute to the creation and refinement of curriculum development user stories
• Consult with and support teachers in the creation and implementation of curriculum
• Develop and revise Social Studies curriculum and assessments aligned to research-based literacy instruction
• Work with a cross-functional Agile team to complete projects and features
• Propose and implement new ways of working or procedures within own area

Content Developer, Social Studies

• Responsible for winning, retaining, and expanding a portfolio of Government and Public Sector accounts across the Americas
• Lead end-to-end pursuit strategy for Government/Public Sector opportunities
• Manage RFP/RFI and procurement-driven motions
• Develop and execute account strategies
• Own renewal strategy for assigned accounts
• Build trusted relationships across procurement and executive stakeholders
• Maintain accurate CRM hygiene and pipeline integrity

Advanced Specialist, Sales

Data Scientist

• We’re hiring a senior data scientist to help stand up and scale a shared data science capability that partners with stream-aligned teams.
• You’ll report into the Data Science Team Manager and lead end‑to‑end DS/ML projects, shape standards, mentor teammates, and ship models into production, balancing quick wins with robust engineering.
• In particular, we are currently exploring ideas around using AI and OCR to process documents and learner work, and to validate marking consistency in a range of qualifications.
• Partner with stakeholders across the business to explore high‑impact opportunities.
• Own the full lifecycle: problem framing, data discovery, feature engineering, modelling, evaluation, deployment, monitoring, and iteration.
• Build and productionize LLM features where appropriate (retrieval‑augmented generation, evaluation, safety guardrails, cost/latency optimization) on AWS.
• Contribute to DS/ML standards: experimentation, model governance, documentation, and reproducibility.
• Mentor junior scientists, work with external contractors and collaborate closely with data engineering on pipelines and data quality.

Project Manager

• Lead and support the end-to-end delivery of services across sales models, ensuring alignment with agreed timelines, scope, and delivery standards.
• Coordinate the planning, execution, and delivery of Access-related initiatives and go-to-market activities across multiple projects and workstreams.
• Track milestones, dependencies, and risks, proactively identifying issues and driving timely resolution.
• Act as a key point of contact for delivery performance, service status, and issue escalation, ensuring clear communication across stakeholders.
• Define, monitor, and report on key delivery metrics, including KPIs, SLAs, and milestone performance.
• Drive continuous improvement initiatives to enhance delivery efficiency, consistency, quality, and scalability across Access models.
• Support governance, risk management, compliance, and change management activities related to new or evolving Access sales models.

Project Manager – Specialist

Financial Planning and Analysis

• Lead the transformation of Pearson’s finance capabilities, driving AI-led innovation across reporting, planning, and analytics
• Define and deliver the strategic roadmap for finance systems, reporting, analytics, and planning capabilities
• Lead the evolution of finance tools and processes to improve efficiency, scalability, and effectiveness
• Identify and implement opportunities to leverage AI and machine learning to enhance forecasting, reduce manual reporting, and improve insight generation
• Partner across Finance, Technology, Data, and business teams to align capability development with enterprise priorities
• Influence investment decisions in finance systems, data, and reporting capabilities to maximise business value
• Drive standardisation and consistency across business units to enable scalable and comparable finance processes
• Lead end-to-end finance transformation initiatives, from business case through to delivery and adoption
• Translate business requirements into clear priorities, delivery plans, and measurable outcomes
• Track and realise benefits from transformation activity, improving efficiency, control, and output quality
• Deliver enhanced reporting, dashboards, and KPI frameworks to support decision-making and performance management
• Improve the accuracy, consistency, and timeliness of financial and operational reporting
• Enable integrated performance views across planning, reporting, and analysis processes
• Optimise finance data structures, systems, and workflows to increase reliability and efficiency
• Deploy automation and analytics solutions to reduce manual effort and enhance insight generation
• Establish governance frameworks for finance capability changes, including requirements, testing, and controls
• Ensure strong change management, documentation, and user adoption across initiatives
• Maintain compliance with internal controls and data governance standards
• Lead and develop a high-performing team, setting clear objectives and expectations
• Build capability across systems, data, reporting, and analytics within the team and wider finance function
• Foster a culture of innovation, including adoption of AI-assisted workflows across finance and analytics

Enterprise Customer Success, Online Adult & Career Education

Client Partner – Online Adult & Career Education

Senior Software Engineer

Senior Software Engineer

Head of Engineering

Customer Success Specialist

Content Producer

Sales Specialist, Dallas / Fort Worth

Sales Specialist

Principal Technology Business Partner

Content Developer, Social Studies

Advanced Specialist, Sales

Data Scientist

Project Manager – Specialist

Executive Partner, Finance Intelligence