Pearson VUE

QA Engineer

• Responsible for the secure and accurate management of the content production for a series of question papers.
• Manage relationships with external assessment associates to produce high-quality assessments to strict deadlines.
• Attend team meetings, manage the workload for their allocated qualifications and support colleagues in their day-to-day work.
• Working collaboratively within own content team as well as across the wider Assessment team.

Associate, Content Quality Assurance

Full-stack Engineer

• Contribute to the design and implementation of **Agentforce-powered solutions**
• Configure and customize AI agents to support business workflows
• Integrate Agentforce with Flows, Apex, and external systems
• Ensure data quality and security for AI-driven processes
• Optimize agent behavior, prompts, and automation logic
• Support monitoring and continuous improvement of AI agents

Software Engineer III

• Lead the design and development of complex Salesforce solutions
• Build and maintain Apex classes, triggers, and SOQL/SOSL queries
• Develop Lightning Web Components (LWC), Aura components, and Visualforce pages
• Architect scalable automation using Flows and platform tools
• Design and implement robust integrations (REST/SOAP APIs, middleware)
• Optimize system performance, scalability, and reliability
• Enforce development best practices, coding standards, and governance
• Conduct code reviews and mentor junior developers
• Translate business requirements into technical designs
• Troubleshoot and resolve complex technical issues
• Support CI/CD pipelines and release management
• Lead design and implementation of Agentforce-powered solutions
• Define AI agent architecture, behaviors, and orchestration patterns
• Integrate Agentforce with Flows, Apex, Data Cloud, and external systems
• Drive prompt design, agent optimization, and performance tuning
• Establish AI governance, security, and compliance standards
• Partner with stakeholders to identify AI-driven automation opportunities
• Monitor, evaluate, and continuously improve AI agent effectiveness
• Lead integration and activation strategies using Salesforce Data Cloud
• Design data ingestion, identity resolution, and harmonization models
• Implement calculated insights, segmentation, and real-time activation
• Integrate Data Cloud with Sales Cloud, Service Cloud, and external platforms
• Ensure data quality, compliance, privacy, and governance
• Collaborate with data architects, analytics, and business teams
• Optimize performance when working with large-scale datasets

Senior Software Engineer

Implementation Specialist

• Manage the day-to-day operation of the formative assessment item bank, ensuring content is organized, accessible, and ready for use
• Ensure consistent application of established metadata, tagging, and alignment structures across all formative assets
• Support content teams in using the item bank effectively, including guidance on tagging, alignment, and asset structure
• Maintain a clean, coherent, and high-quality item bank that supports instructional and diagnostic use
• Partner closely with Measurement to ensure governance standards and metadata structures are consistently followed
• Identify gaps, friction points, or inconsistencies in current structures and workflows
• Lead updates and enhancements to item bank structures, metadata models, and processes as needs evolve
• Help translate governance expectations into practical, usable workflows for content teams
• Collaborate with other product and service item bank managers to support alignment and coherence across repositories
• Partner with data governance teams to ensure formative item bank practices align with broader standards and frameworks
• Contribute to shared approaches for metadata, alignment, and asset relationships across School Assessment
• Help reduce duplication and fragmentation by promoting consistent practices across banks
• Enable effective reuse of formative assets through accurate tagging, alignment, and discoverability
• Support responsible use of assets across contexts while maintaining instructional and measurement integrity
• Provide guidance to content teams on how assets can be used or adapted across different assessment contexts
• Promote consistent practices that balance flexibility with system coherence
• Support governance practices for AI-involved formative content, including provenance and asset relationships
• Ensure connections between base items and derived assets are maintained and transparent
• Partner with AI Content Systems and AI Science teams to ensure item bank structures support AI-enabled workflows
• Contribute to responsible and scalable AI-assisted content practices
• Monitor and uphold data quality standards for metadata, alignment, and asset relationships
• Conduct regular audits to identify inconsistencies or risks within the formative item bank
• Support processes for versioning, updates, and retirement of assets
• Partner with technical teams to define requirements for data quality checks and monitoring systems
• Collaborate closely with Content, Psychometrics, Accessibility, Publishing, Product, and Technology teams
• Provide clear guidance, job aids, and support to enable strong adoption of item bank practices
• Act as a key point of support for content teams navigating item bank workflows
• Drive alignment and shared understanding across matrixed teams

Advanced Specialist, Implementation Specialist

Product Designer

• Demonstrates a strong understanding of human behavior and customer bias, using skilled interviewing techniques to uncover underlying needs and inform product decisions.
• Work closely with customers to responsibly recruit educators, students, and parents, with sensitivity to consent, privacy, and trust.
• Uses the latest AI tools to scale research efforts, streamline workflows, and synthesize insights across diverse data sources.
• Partner with Product teams to define and maintain clear research agendas and roadmaps. Develop primary research questions and objectives aligned to business strategy, ensuring research addresses critical knowledge gaps.
• Select appropriate qualitative and quantitative research methods, develop comprehensive research plans, execute high-quality studies, and maintain effective touchpoints with cross-functional partners throughout the process.
• Apply expertise in human behavior and human factors to analyze and synthesize research data, producing clear, actionable insights that directly address research objectives.
• Influence product strategy through research-driven insights, advocating for user-centered decisions and helping stakeholders understand the value and impact of research.
• Presents research findings, recommendations, and solutions to senior leadership with clarity, confidence, and executive presence.
• Conduct market research and competitive analysis to identify trends, gaps, and opportunities that shape product direction.
• Ensure regulatory, compliance, and privacy considerations are factored into user recruitment and data collection.
• Foster a culture of collaboration, shared ownership, and continuous improvement across teams.
• Other duties as assigned.

Advanced Specialist, UX Designer

Security Operations

• Act as the primary Security Operations contact for government and regulated customers, supporting security assurance discussions, audits, and contractual obligations.
• Own the operational security relationship with public sector clients, including response to security questionnaires, evidence requests, and assurance reviews.
• Ensure SOC services align with government security expectations, contractual SLAs, and regulatory requirements.
• Provide operational leadership across SOC functions supporting government and regulated environments.
• Ensure consistent, auditable execution of SOC processes aligned to approved runbooks and playbooks.
• Oversee escalation handling for security events impacting regulated customers.
• Lead or coordinate incident response activities involving government or regulated customers.
• Partner with Legal, GRC, and Communications teams to support regulatory notifications and customer disclosures where required.
• Own delivery of security reporting and evidence for government clients.
• Act as a trusted advisor to government customer stakeholders and internal teams.
• Identify systemic risks or control gaps affecting regulated environments and drive remediation through SOC and engineering teams.
• Mentor SOC team members on regulatory awareness, evidence quality, and customer-facing security operations.

Manager, Security Operations

AI Research Scientist

• Research, design, develop, and test Pearson’s bedrock learner model to power the next generation of pan-business unit AI-driven learning products
• Partner with Product, Engineering, and Design teams to define and implement AI strategies across higher education courseware and direct to consumer learning products
• Design, develop, and maintain a scalable AI data and delivery architecture to deliver real-time personalized features including proficiency estimates and recommendations upon which we build the future of learning from Pearson
• Using this architecture, develop the customer-facing AI capabilities with which Pearson can re-invent our courseware business for the AI age
• Test and iterate quickly without sacrificing quality (0 to go-to-market in <6months)
• Translate product opportunities into clear data requirements
• Build prototypes, articles, and presentations to educate the organization (including senior executives) on the latest AI innovations and how we will turn them into business growth
• Publish and patent new math, data, and AI inventions
• Collaborate with Data Engineering to ensure clean, reliable data pipelines and seamless front-end delivery
• Evangelize a data-informed culture across Product and Engineering teams through education, enablement, and scalable tooling
• Monitor data quality and tracking integrity, proactively identifying and resolving gaps or anomalies
• Be undaunted by urgency and ambiguity and be persistent in defining requirements and creative in designing solutions.
• Wrangle and clean data as needed.
• Support fellow data analysts, data scientists, and engineers to solve data problems, solve customer and product problems with data, govern quality data, and connect data problems with technical solutions.

Lead Specialist, AI Scientist

Financial Planning and Analysis

• In this role, you will be responsible for analysing royalty data, supporting royalty reconciliations, and ensuring the integrity of the royalty calculations database.
• This role aligns to industry titles such as Assistant Manager, Finance Operations or Assistant Managers/Manager Royalty.
• This role includes managing royalty advances and earnings payments while maintaining strict compliance with agreement setups and aligning with intellectual property management tools.
• The Specialist will assist and lead payout-based projects across multiple geographies, providing advisory support on product structures and agreement terms to ensure accurate royalty processing and alignment with business objectives.
• In addition to these core responsibilities, the Specialist will collaborate closely with the Manager to monitor progress on key tasks, contributing to the overall operational excellence of the team.
• This role will involve conducting routine quality checks and data validation exercises to maintain accuracy, as well as preparing preliminary reports and summaries of royalty transactions for team review.

Advanced Specialist, Financial Operations

Project Manager

• Support delivery planning and execution for customer‑facing programs or defined workstreams.
• Own and manage assigned programme components (e.g. workstreams, phases, or customer engagements) under the guidance of a senior programme or delivery lead.
• Translate customer requirements and delivery plans into clear tasks, milestones, and tracking artefacts.
• Coordinate activities across cross‑functional teams, including Professional Services, Product, Engineering, and Customer Success.
• Maintain programme artefacts such as delivery plans, RAID logs, status reports, and customer updates.
• Identify delivery risks, issues, and dependencies, escalating with clear context and recommendations.
• Support customer communications and delivery governance activities.
• Contribute to continuous improvement of delivery practices, tools, and templates while developing domain expertise.

Project Manager, Specialist

Sales

• Manage assigned task queues and administrative workflows with accuracy and minimal supervision.
• Prepare quotes, proposals, order forms, and supporting documents for BDMs.
• Coordinate scheduling of meetings, demonstrations, and training sessions across multiple time zones.
• Maintain organised records, files, and reports aligned with internal systems and sales best practices.
• Support conferences, webinars, and regional sales activities with logistics and materials.
• Conduct targeted outbound outreach to warm leads and respond to inbound enquiries using approved talk tracks
• Qualify Marketing Qualified Leads (MQLs) and pass warm opportunities to BDMs in a timely manner.
• Execute consistent follow‑ups for active opportunities and maintain clear next‑step tracking.
• Provide clear, accurate product information on defined offerings and escalate complex queries appropriately.
• Maintain clean, accurate Salesforce records with minimal rework required
• Log all outreach, follow‑ups, meeting notes, and customer sentiment.
• Support forecasting and pipeline reports to assist BDMs with planning.
• Reduce repeated errors through fast learning cycles and improved attention to detail
• Provide personalised, attentive service that makes customers feel understood and supported
• Offer guidance on straightforward product offerings, including standard demonstrations and onboarding support where required.
• Assist customers with basic troubleshooting or platform navigation before escalating.
• Work closely with BDMs to support opportunity progression and close gaps in the sales process.
• Participate in team calls, share insights, and proactively offer help during peak periods
• Provide backup coverage for colleagues when absent
• Model Pearson values in all interactions and uphold high professional standards

Advanced Associate, Sales – APAC

Marketing

• Implement and execute ELL marketing strategies in Mexico
• Adapt and implement global and regional campaigns in the Mexican market
• Execute local launches of ELL products and solutions
• Coordinate channel activations with distributors
• Ensure availability and proper deployment of commercial materials
• Coordinate participation in industry events and educational fairs
• Oversee field execution of marketing initiatives
• Work directly with the sales team to ensure campaign alignment
• Support demand generation and sell-in initiatives
• Coordinate actions with strategic distributors
• Identify improvement opportunities based on sales feedback
• Monitor key campaign performance indicators (leads, MQLs, influenced pipeline)
• Track results and prepare monthly performance reports
• Manage assigned budget and optimize investment
• Recommend improvements based on performance analysis
• Develop creative briefs for local materials
• Coordinate with Creative Services and external vendors

Geo Marketing

• Achieving or surpassing territory sales targets by offering course-based solutions to faculty, thereby gaining market share.
• Accelerating the shift toward subscription-based materials to tackle student affordability and access challenges.
• Collaborating with specialists and account executives to implement effective program-wide or institution-wide solutions.
• Conducting impactful back-to-school campaigns that boost student engagement.
• Collaborating with bookstores to drive sell-through.
• Tracking and forecasting in OneCRM (Salesforce.com).

Sales Representative

• End-to-end campaign strategy for an APAC market (Australia focus)
• Annual and quarterly campaign planning (messaging frameworks, priorities, GTM approach)
• Alignment with product teams on priority products and growth areas
• Execution planning across regions in partnership with Sales, SH, and COEs
• Driving campaigns that support smaller revenue streams and growth opportunities
• Strong emphasis on paid media & digital campaigns (strategy over hands-on execution)
• Ability to interpret performance data, reports, and agency outputs to guide optimisation
• Supporting transition of paid media from agency to in-house
• Acting as a liaison between teams, agency partners, and internal stakeholders
• Building clear campaign propositions, reporting frameworks, and insights

Marketing Specialist

Events

• To serve the growing needs of Pearson’s clients around the world, the Event Coordinator is responsible for supporting the Event Manager in the development, implementation, delivery and on-going management of unique test delivery solutions.
• The appointed individual will report to the Event Manager and will help establish and maintain testing venues throughout the world with a concentrated focus in SAARC region.
• The Event Coordinator will assist in researching, identifying and negotiating with multiple vendors from various fields to ensure adequate test delivery venue coverage and associated invigilation services around the world.
• It is the responsibility of the Event Coordinator to ensure that client program requirements are planned for and are appropriately implemented in all associated testing venues.
• This role is also involved in ensuring that quality and security requirements are met, and that process improvements and increased efficiencies are identified.
• Other responsibilities of the role include invoice and data collection/coordination, working to set timelines, planning, and negotiating priorities.
• The Event Coordinator will liaise with other teams within Pearson organisations and external 3rd party suppliers.
• The Event Coordinator will ensure company and client quality standards are adhered to, ensuring effective communication, and reporting internally.

Event Coordinator

• Manage and grow business from Test Prep institutes across the assigned territory
• Identify and onboard new institutional partners
• Drive adoption of print and digital learning solutions
• Ensure regular engagement with existing accounts to maximize retention and revenue
• Execute sales strategies to achieve territory targets
• Work closely with distributors to drive stock sales and market penetration
• Track market trends, competitor activities, and new opportunities