Pearson VUE

Financial Planning and Analysis

• Lead enterprise-wide finance transformation at Pearson, shaping strategy, operating model, and digital evolution to enable a more agile, insight-led, and AI-enabled finance function.
• Partner with the Group Finance Officer to define, refine, and operationalise the finance strategy in alignment with broader corporate and business unit priorities
• Translate strategic vision into a clear, executable finance operating model, including defined accountabilities across global, business unit, and functional finance teams
• Drive alignment between financial planning, performance management, and value creation priorities across the organisation
• Clarify the role of finance as both an owner and enabler of performance, embedding best-in-class principles for accountability and decision support
• Lead a portfolio of enterprise finance transformation initiatives spanning global processes, systems, data governance, and business assurance
• Establish and run a structured program governance model, with clear milestones, delivery plans, and value realisation tracking
• Identify and remove barriers to execution, ensuring transformation initiatives deliver at pace and with measurable impact
• Act as the integrator across initiatives, ensuring a connected, end-to-end transformation rather than fragmented delivery
• Drive the adoption of automation, advanced analytics, and AI across finance to improve efficiency, forecasting, and decision support
• Partner with Technology and Data teams to prioritise finance system investments aligned to strategic outcomes
• Champion the shift toward real-time, data-driven finance capabilities, reducing manual processes and enhancing predictive insight
• Ensure digital initiatives are embedded into day-to-day ways of working, not just deployed as standalone tools
• Act as a key interface between finance leadership, business unit leaders, and central functions to align priorities and drive trade-offs
• Influence executive-level stakeholders to prioritise transformation initiatives and commit the necessary resources
• Provide strategic insight and challenge, positioning finance as a proactive partner in enterprise performance
• Build strong cross-functional relationships to enable faster, more effective decision-making
• Lead the overall change narrative for finance transformation, translating strategy into a clear, compelling story for the organisation
• Design and deliver structured change management approaches to ensure adoption of new processes, tools, and behaviours
• Engage and mobilise the finance community, building momentum and commitment to transformation goals
• Ensure communication is consistent, outcome-focused, and reinforces accountability and progress
• Build and develop capability across the finance organisation in program delivery, digital finance, and strategic partnering
• Foster a culture of innovation, ownership, and continuous improvement across teams

Senior Principal, Finance Strategy

Engineering Manager

• Lead, manage, and scale a distributed engineering team of 5+ engineers.
• Build a strong leadership bench by mentoring tech leads and emerging managers.
• Drive performance management, including goal setting, regular feedback, and career development plans.
• Foster a culture of ownership, accountability, psychological safety, and continuous learning.
• Manage hiring, onboarding, and team capacity planning to support business growth.
• Ensure high levels of team engagement, retention, and productivity across geographies.
• Own end-to-end delivery for the Insights & Recommendations domain.
• Establish predictable execution rhythms, ensuring on-time, high-quality releases.
• Partner with Product, Design, and Analytics to translate strategy into clear engineering roadmaps.
• Identify risks early and proactively remove organizational, technical, or process bottlenecks.
• Drive operational excellence, including metrics, KPIs, and continuous improvement initiatives.
• Provide architectural oversight for data-driven applications, analytics pipelines, and web platforms.
• Guide teams on best practices in SQL, data systems, ReactJS, and Java-based services.
• Ensure scalable system design, performance optimization, and reliability.
• Champion Agile best practices across multiple teams.

Software Engineering Manager – AI

Customer Support

• Join a team responsible for providing the highest level of faculty support to Pearson educators.
• Aid the Faculty Support agents, coaching them, and taking escalations that require expert help.
• Proactively checking in with top adoptions and engaging with at-risk adoptions that need added support.
• Handle course builds and guidance for accounts requiring a higher service level.
• Support the agents, assist with special adoptions, or run instructor onboarding sessions.
• Work the 11am - 8pm ET shift, with additional hours during peak volume periods.

Customer Service Specialist – Faculty Support

Sales

• Deliver and exceed annual revenue targets assigned for India
• Execute strategic sales plans focused on customer acquisition, retention, and expansion
• Identify new growth opportunities within digital learning, institutional partnerships, workforce learning, and emerging markets
• Use data and market insights to improve forecasting accuracy and pipeline management
• Champion the shift from transactional print sales to consultative digital solution selling
• Help sales teams evolve their customer approach, sales strategies, and value articulation
• Drive adoption of new technologies, sales tools, CRM discipline, and modern selling methodologies
• Partner cross functionally with Product, Marketing, Customer Success, and Strategy teams to deliver integrated customer solutions
• Lead, coach, and develop a high performing sales organization through periods of change and transformation
• Build a culture of accountability, innovation, collaboration, and customer centricity
• Develop talent pipelines and succession plans while strengthening sales capabilities across the organization
• Create an environment where people feel motivated, supported, and empowered to grow
• Develop strong relationships with senior stakeholders across higher education institutions, distributors, channel partners, and government organizations
• Lead complex negotiations and large-scale strategic opportunities
• Serve as a trusted advisor to customers navigating digital transformation within education

Lead, Channel Sales – Director

Manager

• Lead the team to achieve and exceed revenue for school qualifications, including personal.
• Monitor sales activity, track results, and report on performance, pipeline, and market trends to senior management.
• Collaborate with training, marketing, and product teams to ensure regional plans and initiatives are fit-for-purpose and support growth.
• Build and manage relationships with key partners, school groups, and ministries to maximise opportunities and promote Pearson’s brand.
• Coach, develop, and performance-manage direct reports, ensuring clear goals, regular feedback, and a strong, positive team culture.

Team Manager

• Identify, source, and secure strategic content and assessment partnerships that expand Pearson’s enterprise portfolio.
• Lead the evaluation, negotiation, and structuring of partnerships with sales partner lead to ensure strong market fit, scalability, and revenue potential.
• Develop new content models and assessment solutions aligned to enterprise workforce needs and in-demand skills.
• Build and maintain a pipeline of partners across content providers, assessment companies, and technology platforms.
• Drive new revenue streams through partnership-led portfolio expansion, with accountability for double-digit growth.
• Translate partnership opportunities into commercially viable enterprise offers—including pricing, packaging, and positioning.
• Partner with Sales to support complex enterprise deals, acting as a subject matter expert on offerings and partner capabilities.
• Monitor performance of partner-driven offerings and continuously optimize for growth, margin, and scalability.
• Own portfolio-level decisions across content and assessment offerings, including prioritization, investment, and lifecycle management.
• Lead the transformation of newly acquired content and partnerships into structured, repeatable enterprise products and solutions.
• Apply market analysis and customer insight to refine offerings and ensure strong alignment to enterprise demand working in a cross functional team.
• Define and execute go-to-market strategy for new and evolving portfolio offerings.
• Translate partner capabilities into clear value propositions tied to enterprise outcomes (skills development, workforce readiness, productivity).
• Enable Sales and Marketing with customer-ready narratives and solution frameworks.
• Ensure offerings are positioned to support large-scale enterprise programs and strategic accounts.
• Lead collaboration across Sales, Product, Technology, Operations, and Delivery to bring offerings to market.
• Align stakeholders around growth opportunities and portfolio priorities.
• Drive decision-making and alignment from partnership concept → productization → commercialization → delivery.

Team Manager, Portfolio Management

• Handle customer inquiries, requests, and complaints via phone, email, chat, WhatsApp, Teams, and other communication channels.
• Provide support to internal teams in resolving cases in the Salesforce CRM.
• Follow up on cases with different areas of the company to expedite responses and ensure the best solution for the customer.
• Act as a mediator in disputes between customers and franchise units, with support from partner areas.
• Make proactive outreach to customers to support requests from other departments.
• Monitor and manage brand presence on Reclame Aqui.
• Look up information in systems such as SAP and open tickets for systemic issues.
• Support process improvements and participate in training on new products, tools, and procedures.
• Contribute to onboarding and development of new team members.

Customer Service

• Own delivery of Pearson’s qualifications technology portfolio, ensuring exam series are delivered on time, to quality, and at scale
• Lead global engineering and DevOps teams, translating business priorities into effective technical execution
• Drive operational excellence, including incident management, service performance, and resilience during critical exam periods
• Partner with regulators and senior stakeholders, acting as a trusted technology leader across internal and external audiences
• Enable innovation, overseeing delivery of new features, platform improvements, and agentic deployment approach
• Champion modern engineering practices, including agile, DevSecOps, and secure cloud-based delivery
• Collaborate cross-functionally across Product, Operations, Assessment, and Regulatory teams to align delivery to business goals
• Manage third-party and internal partnerships to ensure consistent, high-quality delivery across multiple locations
• Own budget and investment planning, contributing to business cases and long-term strategy
• Ensure compliance and security standards are met, in line with both internal policies and regulatory requirements

Senior Software Engineering Manager

• Promote Pearson’s Vocational Qualifications (BTEC, Pearson Assured) and its services to all Vocational Education Institutions in the assigned territory of Indonesia.
• Provide customers with a range of support, advisory, training and development services to support sales growth.
• Secure targeted growth against agreed targets, through maintaining existing business, developing opportunities within existing customer base for upselling or cross selling Pearson products.
• Collaborate with other account managers within the Line of Business or with others to upsell/cross-sell Pearson products and services.
• Use Sales Force on daily basis to build an effective sales pipeline through entering sales opportunities and analyzing data on a variety of critical business drivers.
• Develop relationships at all levels of the customers’ organization to identify sales opportunities, networking and fact-finding to drive achievement of plans and objectives.
• Develop trusted advisor relationships to influence key stakeholders of vocational qualifications in the assigned territory including government, non-government organizations and vocational institutions to position Pearson as the preferred education solutions provider.
• Maintain regular communication and conduct annual business review with the assigned key accounts.
• Proactively keep up to date on industry and customer specific issues.

Advanced Specialist, Sales

• Sell effective and innovative digital, print, and service solutions.
• Achieve or surpass territory sales targets by offering course-based solutions.
• Collaborate with specialists and account executives to implement solutions.
• Conduct impactful back-to-school campaigns.
• Track and forecast in SalesForce.com database.

Sales Specialist

• Take ownership of customer enquiries
• Collaborate with various departments to investigate issues
• Deliver positive outcomes for customers

Associate, Customer Service

• Meet or exceed assigned sales quota through effective territory and pipeline management
• Own and execute a strategic business development plan outlining activities required to achieve territory goals
• Provide consultative, content‑ and practice‑based pre‑sales support to customers across the assigned territory
• Identify and develop new acquisition opportunities through networking, prospecting, and relationship building
• Expand revenue within existing accounts by building multi‑level relationships and uncovering additional needs
• Effectively navigate complex sales cycles involving multiple decision‑makers and influencers
• Move opportunities through the full sales cycle, including negotiation and close
• Participate in and support RFP processes as needed
• Deliver professional sales and informational presentations to districts, organizations, and stakeholder groups
• Maintain accurate activity, pipeline, and forecasting data in Salesforce
• Produce timely and accurate forecasts and sales reports as required
• Stay informed on federal, state, and local funding sources relevant to K–12 education
• Maintain strong knowledge of Pearson School Assessment products, competitive offerings, industry trends, and assigned territory

Sales Specialist, K12 Assessment

• Serve as a trusted advisor to large school districts, providing expert guidance on assessment strategy, implementation, and data-driven decision-making.
• Represent the organization at national and regional conferences, webinars, and panels. Deliver compelling presentations and contribute to industry dialogue.
• Author blogs, white papers, and other thought leadership pieces that reflect current trends, challenges, and innovations in educational assessment.
• Partner with sales, customer success, and product teams to ensure alignment between district needs and organizational offerings.
• Help shape the future of assessment by identifying emerging needs and contributing to product and service development.
• Cultivate long-term partnerships with district leaders, positioning the organization as a leader in assessment solutions.

Lead Specialist, Sales

Product Manager

• Serve as technical product manager for new integration feature development, creating requirements, managing backlog, prioritizing development, and engaging directly with engineering team
• Collaborate with UX, CX, product managers, and other cross-functional teams across Pearson to ensure use cases are understood and requirements are implemented according to user needs
• Lead and support continual process improvement by proposing and solutioning optimizations for access and integration workflows and user experiences
• Work with Director of Product Management to define product roadmap and growth opportunities
• Lead creation of product-related documentation and go-to-market activities
• Analyze usage data and customer feedback to inform roadmap and prioritization of requirements
• Thinking from a data-first mentality, incorporating data wherever possible for informed decision-making and development
• Develop rapport and trust with key stakeholders across Pearson business units

Lead Specialist, Product Management

• Drive GEDWorks program growth through proactive prospecting, consultative sales, and strategic partnerships
• Build and manage a robust sales pipeline for GEDWorks employer and workforce partners
• Collaborate with Pearson GEST sales team and GEDWorks to identify opportunities
• Maintain accurate customer relationship management records and data quality
• Partner with GEDWorks leadership to identify and pursue grant opportunities
• Work closely with Marketing to support lead generation campaigns and initiatives